Mercure Bedford Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 666 reviews

Hotel extras

  • Watch BT Sports in Bar Lounge

  • Dine with panoramic views of the river and town

  • 24hr Food and Beverage inc Full Dinner Menu and Afternoon Tea

  • Onsite car park

  • Pets Welcome

ALLSAFE approved hotel

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
United Kingdom

GPS:52.133977, -0.465752

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Riverside Restaurant

Our Restaurant overlooks the river Ouse, we pride ourselves on offering a good choice of quality dishes using the finest local British ingredients where possible. We always try to source produce from sustainable sources.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  666 reviews

TripAdvisor Rating  4.0/5  138 reviews

Certificate of excellence 2023


Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

A place to lay out heads whilst visiting family.

Very helpful & polite staff especially Max on reception

Customer review rating 5.0/5

Christine S. Couples - Confirmed reviews ALL

Hassle free reservation, check in. Throughly enjoyed our stay

Good access bright public rooms

Customer review rating 4.5/5

John Families - Confirmed reviews ALL

Thoroughly enjoyable ,nice ambience

Dear JOHN R., I very much appreciate your comments regarding your stay at Mercure Bedford Center Hotel . It is always a pleasure to receive positive feedback. Really pleased you enjoyed your stay and liked the ambience of the hotel. It would be great if you could share your positive experience with other possible guests as well, please feel free to post a review on I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Nuwan Jayasena Interim General Manager T. +4…88 Mercure Bedford Centre Hotel, 2 St Mary’s Street, Bedford, MK42 OAR, United Kingdom

Friendly and Polite Staff!

TripAdvisor rating 5.0/5

Kevin M TripAdvisor review

The night receptionist 'Lareb' was absolutely fantastic! Her warm and welcoming attitude made me feel right at home. She went above and beyond to ensure my needs were met, and her knowledge and professionalism was top-notch. Her friendliness and politeness left a lasting impression, making my experience all the more enjoyable. They took the time to listen attentively and address any concerns promptly, making me feel valued as a guest. Despite the late hours, the night receptionist remained energetic and maintained a high level of politeness.

Dear kevinmS2889CP, Thank you for the excellent review! We endeavor to go above and beyond to ensure our guests have a memorable experience. It is not surprising that Lareb took such wonderful care of you and made you feel so valued. She is an important member of our team! I look forward to welcoming you again soon for another fantastic stay. Kind regards, Nuwan Jayasena General Manager

Laptop stolen in business meeting room

Customer review rating 0.5/5

Amanda D. Business - Confirmed reviews ALL

I was teaching at the hotel and my laptop was stolen when I stepped out of the room. I would like compensation.

Dear AMANDA d., Thank you for taking the time to tell us about your experience at the Mercure Bedford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would get Nick Grobler to get in touch with you and arrange to resolve this unfortunate situation. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nuwan Jayasena General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 508 reviews 9.1/10 Location
  • 1,010 reviews 7.2/10 Room
  • 843 reviews 8.9/10 Service
  • 12 reviews 8.8/10 WiFi
  • 397 reviews 6.4/10 Cleanliness
  • 280 reviews 6.8/10 Breakfast
  • 161 reviews 5.9/10 Value

Powered by Trustyou

All our hotels in Bedford