Mercure Bedford Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 593 reviews

Mercure Bedford Centre Hotel - Image 1
Mercure Bedford Centre Hotel - Image 2
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Hotel extras

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

Our accommodation(s)

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
United Kingdom

GPS:52.133977, -0.465752

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Riverside Restaurant

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  593 reviews

TripAdvisor Rating  4.0/5  213 reviews

Certificate of excellence 2024

A top hotel with great staff

TripAdvisor rating 5.0/5

gazg805 Business - TripAdvisor review

While staying at the Mercure for work I was here for 6 weeks , The welcome was lovely and my room (603) was excellent and well appointed. The food choice was great in the bar and the restaurant with our themed buffets . The best part of our stay was the staff , all the staff were welcoming and friendly but a special mention to Naz and Patricia who were brilliant. A special mention has to go to Love who worked in the bar , her attitude and professionalism were a credit to her and the hotel . A bad day at work is put behind you when she smiles and welcomes you . A great employee and definitely destined for bigger and better things . Thank you Love .

Legendary staff

TripAdvisor rating 5.0/5

Kevin S TripAdvisor review

Stayed here with work. Rooms are clean and comfy, but their main asset is the staff. Love behind the bar is a credit to the company. She’s attentive, efficient and friendly. Nothing is too much trouble and always served with a smile. She deserves a pay rise.

No Way Is it a 4 Star Hotel - Heating not working & Other Annoyances.

TripAdvisor rating 3.0/5

jayjayjay3 TripAdvisor review

We had two rooms. In no way is this a 4 star hotel. The rooms were clean and the staff were great. Beds are super comfy.The issues with this hotel are outside the staff's control. There are no robes, slippers, hairdryer, iron in the room so not four star. The fan in the bathroom did not work which is a building regulation requirement. There are no main lights in the room only bedside lights. Why? The heater did not work and part of the front was broken off. Reception had to control it.We had three coffee capsules? There is one chair to sit although they were both double rooms. One room had a desk and no desk chair. The grout in the bathrooms is moldy and the sinks have seen better days. The carpets in the corridors are very old and the old suspended ceiling tiles are stained in places. The corridors and rooms were old and tired and need updating.The most annoying thing was the bathroom door which stuck on the sill which meant we had to force it open and closed. It is clearly an ongoing issues as the floor was worn away. It was also a large heavy door which opened into the tiny shower room. We paid more for an upgraded room where we could all sit but all we got was an extra amount of useless space with no lights or enough chairs even for two people to relax. Never used Mercure before and won't again.

Good and comfortable stay

Customer review rating 3.5/5

Aleksandra H. Business - Confirmed reviews ALL

I really liked my room- comfortable size, nicely decorated, beautiful river-front views and a great bed. Breakfasts are not as well organised though, as I had to wait around for coffee mugs and, most importantly, there was no plant-milk on offer.

Customer review rating 2.0/5

Tyrone S. Business - Confirmed reviews ALL

Room was dirty stains on the carpet curtains Restaurant food was very poor Service was slow even thou I was the only one in there waited 25 mins for a soup starter Main was very small portion no one around when I was leaving so just up and left without checking the bill Aluminium windows had a lot of wind noise coming through them all night so was difficult to sleep and had a bad draft coming through

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Other web-users rate our hotel

  • 531 reviews 8.9/10 Location
  • 1,062 reviews 6.5/10 Room
  • 815 reviews 8.4/10 Service
  • 13 reviews 8.2/10 WiFi
  • 390 reviews 5.6/10 Cleanliness
  • 321 reviews 7.5/10 Breakfast
  • 12 reviews 0.9/10 Wellness Area

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