Mercure Birmingham West Hotel 4 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 566 comentários

Mercure Birmingham West Hotel - Image 1
Mercure Birmingham West Hotel - Image 2
Mercure Birmingham West Hotel - Image 3
Mercure Birmingham West Hotel - Image 4


Hotel aprovado por ALLSAFE

Extras do hotel

  • Idealmente localizado perto da M5

  • Centro de lazer com piscina, sauna, banho turco e ginásio

  • Permitidos animais de estimação

  • Parque de estacionamento no local com espaço para 300 veículos

  • Recinto de conferências com 17 salas de reuniões

As nossas opções de alojamento

Localização do hotel

Mercure Birmingham West Hotel

Birmingham Road
Reino Unido

GPS:52.513438, -1.976012

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos


O Restaurante 1896 oferece um ambiente acolhedor e um menu eclético de delícias internacionais. Comece o dia com um pequeno-almoço de bufete ou termine a noite escolhendo entre um menu da melhor cozinha britânica e internacional.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.1/5  566 comentários

Classificação do TripAdvisor  4.5/5  253 comentários

Certificado de excelência 2023

Perfect For A Few Nights

Nota Tripadvisor 4.0/5

Rob-H--NEO Negócios - Avaliação com certificação TripAdvisor

The Mercure is in an ideal location for my requirements, and offers some nice facilities to compliment the stay. The gym, pool, sauna, and steam room aren't amazing, but are functional and offer something to pass the time. The restaurant, bar, lounge offer a varied menu of offerings, and I've not had a bad meal to date. Waiting staff are polite, professional and always amenable. On one occasion my room had a slow draining shower waste - after mentioning to Lulu, this was resolved by the time i came back that evening - thanks Lulu & maintenance! Reception staff are brilliant - Especially Maritsa, who has always been super helpful and a pleasure to deal with - thank you! The rooms are comfortable, and ideal for a few nights. Yes there are areas where the hotel could do with some love, some redecorating here and there, but in the main I feel it offers exceptional service for a reasonable price which in my view means good value for money.

Sadly did not meet our previous experience of mecure hotels

Nota Tripadvisor 2.0/5

U4461JOsharont Avaliação com certificação TripAdvisor

Sadly this hotel did not meet our expectations. We have stayed in other Mecure hotels. The reception, bar and restuarant were light bright and pleasant. However this did not reflect the room. It was dim and a bit cold. Being November we put on the heating but it did not kick in until the following day. My husband had a shower were the water started warm and hot but soon went cold. I left it 10 mins before I tried to have a shower but it was tepid and too cold for me. Our bed had 2 pillows each but these had seen better days they were flat and no support. I asked for additional pillows but they never came. I ended up folding my coat under the pillow. This is supposed to be 4 star sadly this was not our impression.

Nice people nice place

Nota Tripadvisor 5.0/5

Matt H Avaliação com certificação TripAdvisor

We stayed here for work for three days and found it a good experience. The food in the evening is nice. A gentleman named Kaspars helped us out when we were late for breakfast, he made us eggs and looked after us well. Gym is handy too

Dear Matt, Thank you for the amazing review score, really appreciate it. We are very proud of our staff and are happy to hear that you found them helpful. We hope to welcome you again next time you visit Birmingham.

Amazing experience

Nota Tripadvisor 5.0/5

Sofi I Avaliação com certificação TripAdvisor

Really glad came to see Anita the sports therapist in this hotel. I completely benefited from the treatment. Jerry and Stefan were very helpful and created a warm atmosphere in reception. Will definitely be coming back here again.

I am delighted to know your expectations were exceeded on all fronts, on this occasion. Rest-assured your kind comments have been shared and celebrated with the entire team. We look forward to welcoming you back again soon.

Customer Service

Nota Tripadvisor 5.0/5

GrandTourHev Avaliação com certificação TripAdvisor

Visited this hotel for a gospel concert and the staff at reception especially Yvonne was outstanding - making sure we had everything we needed. The highlight of stay was Caroline from the moment we entered the restaurant area- we received the warmest welcome and the best customer service I have ever received. I will return just because of this lady. Caroline made everything easy from service to information around the hotel for our comfort. I give this hotel 5 stars ⭐️ ⭐️⭐️⭐️⭐️ for the service, kindness and professionalism I experience during my stay - it made me wish I had booked a longer stay.

Thank you for the 5 stars rating. We are delighted to see you thoroughly enjoyed all aspects of your stay and look forward to welcome you back.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 284 comentários 8.3/10 Localização
  • 905 comentários 6.5/10 Quarto
  • 768 comentários 8.5/10 Serviço
  • 34 comentários 5.2/10 Internet
  • 465 comentários 6.2/10 Limpeza
  • 298 comentários 7.5/10 Pequeno-almoço
  • 184 comentários 6/10 Custo Benefício
  • 156 comentários 6.6/10 Centro de Bem-Estar/Spa

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