Mercure Birmingham West Hotel 4 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 486 comentários

Mercure Birmingham West Hotel - Image 1
Mercure Birmingham West Hotel - Image 2
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Descrição

Extras do hotel

  • Restaurante moderno e área de bar com canais desportivos populares em direto

  • Centro de lazer com piscina, sauna, banho turco e ginásio

  • Permitidos animais de estimação

  • Perfeitamente localizado perto da M5, com parque de estacionamento com 300 lugares

  • Recinto de conferências com 17 salas de reuniões

As nossas opções de alojamento

Localização do hotel

Mercure Birmingham West Hotel

Birmingham Road
B70 6TU WEST BROMWICH
Reino Unido

GPS:52.513438, -1.976012

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

HOTEL RESTAURANT

O Restaurante 1896 oferece um ambiente acolhedor e um menu eclético de delícias internacionais. Comece o dia com um pequeno-almoço de bufete ou termine a noite escolhendo entre um menu da melhor cozinha britânica e internacional.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.1/5  486 comentários

Classificação do TripAdvisor  4.5/5  463 comentários

Certificado de excelência 2024

Good quality hotel and service.

Nota Tripadvisor 5.0/5

G3714AOpatricias Família - Avaliação com certificação TripAdvisor

Stayed at this hotel as part of a Christmas Market coach tour. Seamless check in with a very pleasant and helpful lady in reception. We were in room 314 which was comfortable (comfy bed) clean and suited our needs. The evening meal was of good quality with very efficient waiters and waitresses. The bar menu was a bit pricey but expected. Didn't find the swimming pool but didn't have time to use it anyway. Breakfast was a self service buffet that was hot and plentiful and varied. All in all a wonderful stay and would happily return. Thank you all.

Thank you so much for this glowing review. I am very pleased to hear that your stay with us during the Christmas Market coach tour was such a success. Our bar menu might have been a little indulgent, but we hope the service and atmosphere made it worthwhile. We would be delighted to welcome you back anytime. Have a magical holiday season! Kind regards, Rad / Front Office

Perfect Spa Hotel with Outstanding Service

Nota Tripadvisor 5.0/5

Praveen L Avaliação com certificação TripAdvisor

Fantastic find! This spotlessly clean hotel offers the complete package. Reception staff (Marita and Stefan) were welcoming and professional. The highlight was discovering Anita's holistic therapies in their excellent spa facilities. Topped off the experience with a delicious vegan Penang curry in the restaurant, where Svetlana provided great service. Already planning my return visit for more of Anita's treatments and the wonderful spa experience!​​​​​​​​​​​​​​​​

What an absolutely glowing review - thank you so much! I am thrilled that your stay was a perfect blend of relaxation, fantastic service, and culinary delights. Marita, Stefan, Anita, and Svetlana will be over the moon to hear they made your visit so special. We cannot wait to welcome you again for another outstanding stay. Kind regards, Rad / Front Office

Generally a good place to stay, but a shortage of vegetarian options.

Nota Tripadvisor 4.0/5

Kim T Avaliação com certificação TripAdvisor

On the whole, a good stay. The staff are friendly and helpful, the room was comfortable and clean. I was disappointed by the vegetarian options for dinner; low in sources of protein and not balanced nutrition. On the Sunday evening, there was no vegetarian option at all, though they made me an omelette on request.

Thank you for your review and the 4/5 rating! I am glad to hear you enjoyed the comfort of your room and found our team friendly. I apologize for the limited vegetarian options during your stay. Your feedback on the need for more balanced and protein-rich choices is very helpful, and I will pass it along to our culinary team.

Remembrance weekend stay

Nota Tripadvisor 4.0/5

annamG9300AM Avaliação com certificação TripAdvisor

Overall great stay. Initially our early check in room was not ready which was disappointing. Very swiftly resolved by Gerry whose customer service was excellent. Room was fantastic, clean, large tv, nespresso coffee machine with pods provided was a nice touch. Gowns and slippers provided in the room and very nice shower gel, shampoo, conditioner and body cream provided. Bedding was excellent and the duvet and pillows were extremely comfortable. Bed was huge! The leisure facilities are a little tired but the staff and regular gym and spa users made up for it! A very friendly lot. The gym and spa is a monthly members club also and so not solely for the use of hotel customers.You will need a padlock for the lockers as this is not provided. Food in the restaurant is great, and the staff are very accommodating of dietary needs and preferences. If you will require any drinks or snacks for your room I would recommend bringing them with you as there is no easily accessible local shop nearby. The hotel as a whole is very well run. Only member of staff to let them down was the chap ‘welcoming’ us to breakfast. Made us feel like criminals as our room was not in his checking sheet. Once resolved did not apologise for the way we were treated either. Breakfast selection was great and food was piping hot. Great coffee and nice to see oat and soya milk options without having to ask. Overall a positive stay, very close to Birmingham, free parking and we would return. Good value for money the groupon deal.

Thank you for sharing such detailed feedback on your stay over Remembrance Weekend. We are pleased to hear Gerry’s excellent service helped with the initial check-in, and that you enjoyed the comfortable room, amenities, and the great dining experience. It’s wonderful that the friendly atmosphere in the leisure facilities added to your stay, and your notes on breakfast options and dietary accommodations are appreciated. Apologies for the breakfast check-in mix-up; this will be addressed with the team. We look forward to welcoming you back for another enjoyable visit.

Wat een fijn hotel!

Nota Tripadvisor 5.0/5

484marijeh Avaliação com certificação TripAdvisor

Wat een fijn hotel. Maar 1 nachtje gebleven maar we hebben het fijn gehad. Vriendelijk personeel, thanks Mairita! De kamer was niet heel groot maar schoon, fijne bedden en hele fijne douche. Fitness en zwembad zijn erg goed. Ontbijt zeer uitgebreid, ook vegan melk aanwezig. Diner: erg lekker. Voor vegans genoeg keuze en niet duur. Hond kost 15 pond, parkeren 7.5. In de buurt zijn snelladers voor ev. Enige minpuntje: geen minibar en fles water op de kamer.

Hartelijk dank voor deze geweldige recensie. We zijn erg blij om te lezen dat u genoten heeft van uw verblijf bij ons en dat u bijzonder tevreden bent over de service van Mairita. Wij hopen dat wij u snel weer mogen zien.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 333 comentários 8/10 Localização
  • 955 comentários 6.6/10 Quarto
  • 836 comentários 8.5/10 Serviço
  • 23 comentários 5.7/10 Internet
  • 450 comentários 5.5/10 Limpeza
  • 340 comentários 7.6/10 Pequeno-almoço
  • 235 comentários 5.7/10 Custo Benefício
  • 178 comentários 5.7/10 Centro de Bem-Estar/Spa

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