ibis budget Birmingham Centre 2 estrelas

The cheapest hotel in Birmingham so bare that in mind. Checked in, one staff member asked the other to check me in, and the other said no I am busy as well, you do it. So that started well. Went up to my room and key card wouldn't work, came back down and was told it does work you just have to do it super slow. The guy behind the desk proceeded to slide the card as slow as possible and it then did work. Room was clean and a good temperature. Bed was fairly firm but comfortable. There was two towels on the bed and a TV in the corner. Shower and toilet were all clean and the shower was surprisingly pleasant. Breakfast was a little naff, some bread, couple croissants and cereal. I rated it very good / four stars. Is it a very good hotel? No. But is it very good for a 2 star budget hotel? Yeah. Only comment I would add is the location is about 10 minutes away from new street station which is great, but you have to walk through the tunnel/subway system to get there and is a little ropey at night.

It’s not just budget, it’s well below par (wet room shower leaks into your room, no drawers or any surface). The room feels like something to endure. The downstairs area is nicer, staff are friendly plenty of snacks and drinks available 24/7. Major issue was the key cards for the room just never worked, every time we came back to our room we had to go back to reception (plus queue to be seen) really frustrating. By the end there was always a queue of at least 2/3 at any one time saying there key card wasn’t working. The staff just didn’t care in the end so weren’t even asking your name you just had to say your room number.

Stayed here for a night with the kids. First impressions weren’t great as we entered. The downstairs communal area was busy with a number of kids and randoms just hanging around. All well behaved but I got the sense that the hotel may be being used to house asylum seekers or others needing accommodation. I might be wrong but I got that sense, not just then but over our stay. Staff at the front desk were great, helpful and friendly. The room wasn’t great. Very small but functional, but the shower smelt of dirty drains. Not significant enough to report but it wasn’t that nice. It wasn’t a bad stay, I’d just pick a travelodge over this hotel any day

Do not stay here. Unsafe - no security, key cards getting given to people who hadn't passed checks and reports not taken seriously. Found bugs in our bed. Shower flooded. So bad that we decided to leave for our own safety even though we had nowhere else to stay.

we were surprised how small it was, but we knew it was going to be small, but we felt this was on a small scale but we could never imagine I mean the shower was like a phone box. The toilet was like a phone box and the bunkbeds were a bit bizarre because the person who was sleeping on the bunkbed could get up there easily, but unless he had a broken leg that was the only one way of getting down overall customer service was very friendly when we first checked in I’m coming up towards the room was quite messy. The housekeeping was still being done and there was lots of bits of fluff and stuff on the corridor floor. When we entered the room, the room was very clean and presented very well. Just couldn’t get our head around how small it was felt like we were on a boat on a cruise in a small cabin, more than in a hotel room. The person who was on the bunkbed, got in to make the bed and realised there was hole in the bedroom. This was not acceptable considering that you’re paying £160 for two nights. This will be noted and informed of the reception.