Novotel Wolverhampton

We love this hotel the staff are all really friendly the hotel is close to all the transport links and all the city has to offer. The rooms are excellent the public are are comfortable and a good place to eat and enjoy a quiet drink.

We stayed here on two consecutive Saturdays whilst vising our daughter who now lives on Wolverhampton. Both stays were very pleasant. The public areas abd the rooms were spotlessly clean. Check in was quick and the lady on the desk was very helpful. Ample carparking was available. The room was great with everything as expected and the breakfasts were fantastic. A huge choice of self serve hot buffet breakfast items and also a varied choice of cereals, pastries , nuts and yogurts etc.

We are regular visitors to Novotel Wolverhampton. This hotel is excellently situation to City Centre for use of Theatre, restaurants, shopping and Molineux Football Ground. Another virtue of this hotel are the large and spacious air conditioned rooms, and although they (like many hotels) had considerable staff issues following the Covid pandemic, they now have recruited/trained good staff, so the level of service is now very good. Prices are very competitive and you get a free drink at the bar as a welcome.

We stayed here last night and I wasn’t impressed at all . Firstly we had phoned up to ask for a room with a bath , as I have fibromyalgia and we never stay anywhere without a bath as it helps me go to sleep easier . We was promised our room had one . When we arrived we realised our room had no bath . Asking to be swapped to a room that had one at reception, we was told the hotel was completely full , they had no staff to change the room and so we had to stay in the room we had been given . Down stairs in the reception area and bar is quite modern and nice . Our bedroom was we equipped with a fridge , kettle and iron board , but the decor was very dated … a room that looked to have been attempted to have been modernised on a low budget . Wood chip type walls were still a feature and the toilet , which was a separate room , was grubby and looked unclean . The room also smelt of cat wee , I have no idea why , but it did . The bar was extremely short staffed and we felt very sorry for the one bar staff that was rushed off his feet . We couldn’t even have a coffee before we’d went to our room , totally understandable from the bar staffs point as he was so busy he’d turned the machine off , but from a hotels point if view it was poor … you desperately need more staff to accommodate the large hotel you have . Not having a bath left me with a restless night , with little sleep . The breakfast was good though , definitely a plus point . I didn’t like that there was signs asking if you’d paid your parking as hotel staff wouldn’t inform you of the charges what happens to those who can’t read ? A nice £100 fine is what they’ll probably get … come on novoetel , you need to tell and warn your guests , you have that responsibility to look after them . This hotel is not very friendly for people with conditions , All in all I don’t think we’ll be staying in a novoetel anytime soon , it wasn’t the best .

The staff are excellent and nothing is too much trouble for them and this includes all areas of operation in the hotel. Recent addition of air conditioning in all bedrooms has made a huge difference to sleeping comfort.