Novotel Wolverhampton 3 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 1.063 comentários

Novotel Wolverhampton - Image 1
Novotel Wolverhampton - Image 2
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Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • Bar elegante e intimista para bebidas e snacks

  • Restaurante moderno com ambiente descontraído para refeições

  • Área de jogos com videojogos para as crianças

  • Sete salas versáteis para eventos que funcionam

  • Espaço de trabalho amplo e ergonómico nos quartos

As nossas opções de alojamento

Localização do hotel

Novotel Wolverhampton

Union Street
WV1 3JN WOLVERHAMPTON
Reino Unido

GPS:52.585175, -2.120105

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

NOVOTEL WOLVERHAMPTON RESTAURANT

Estimule o seu palato no Novotel. Desfrute de pratos locais e internacionais simples, mas autênticos, num ambiente descontraído.Quer pretenda comer ou apenas pedir uma bebida, o restaurante tem aquele toque especial que apenas encontrará no Novotel.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  1.063 comentários

Classificação do TripAdvisor  4.0/5  1.269 comentários

Very poor room quality

Nota Tripadvisor 2.0/5

Venture15448267649 Negócios - Avaliação com certificação TripAdvisor

Reception and bar area were modern and well presented. Thats where the best experience ended. The room I was allocated (100) was very tired and of poor quality, the decor was in need of updating along with the furnishings including the bathroom. All the lights didn’t work, and the fridge smelt of off cheese and also didn’t work, the usb ports also didn’t work. Very bad experience on the 2 night stay, if my work wasn’t paying I would have complained and requested to be moved to another room. I wasn’t even given the opportunity on checking out, as ‘I hope you enjoyed your stay’ wasn’t asked, perhaps it was because the receptionist didn’t want to hear bad feedback. Much better hotels to stay in, the only other plus points was its distance from the train station and the WiFi quality which was very good. Breakfast was Ok but not good.

No respect for your boundaries.

Nota Tripadvisor 2.0/5

MissFoodieinWolvo Avaliação com certificação TripAdvisor

I'm literally so angry I have tears of rage, the hotel cleaning staff have no respect for your boundaries what so ever. They feel it's okay to enter your room without your presence and change, rearrange, touch and go through your personal belongings. I came back to the room to find almost every single item had been touched and I didn't request this. I requested no cleaning on this day. While I really appreciate the job that was done to tidy the room. It was something I could manage to do for myself in my own time. I just didn't request this. I do not appreciate having my wishes violated and absolutely no respect shown for my choices. Adding insults to injuries is the manager, her response to my complaint that my things had been touched and rearranged in my room and I hadn't requested any cleaning nor for anyone to be in my room without my been there, was, oh we don't know how you left the room. Gaslighting me into thinking nothing was wrong and her cleaner didn't violate the hotels policy. Next was, oh well if you want to live in a dirty room. The room was not dirty, untidiness is not an invitation to enter my private quarters and touch and handle my items without my say so or approval. I don't know what germs this cleaner may have on her hands and she's been all through my private and personal belongings. She could have covid or anything, and they don't even wear rubber gloves while they are cleaning. I've never felt so offended and completely violated. Point Blank It's out of order!. Even the hotels receptionist agreed it was wrong, it wasn't right. It was a dirty, nosey, disgusting thing to do on somebody and I'm sure they wouldn't like it if the same happened to them while having a stay at a hotel. You put the label on the door, asking for your room not to be entered or cleaned and they just go right the way ahead and ignore it. Trust is broken and your wishes are violated. Sighting it's the hotels policy to check on the welfare of their guests, if the label is left on the door handle for a number of consecutive days. Yes, but its not to enter their room without their consent and touch and handle their personal belongings. I'm totally disgusted and I feel so uncomfortable. Adding to this, there's an issue with their cook over cooking and burning food items and putting out stale products for consumption. Its complacency and immature behaviour. Upon complaining, they changed the stale breakfast item and my meal, but things were not done as advertised. Tomatoe salad, instead of grilled tomatoes with salad. Less mushrooms instead of your paying for more mushrooms. Then there's the time delay in you receiving your food and not even a complimentary drink to apologise for the circumstances and the delay they left you with. The food is expensive and the quality is not alwsys at its best. To have anything changed in the room if it's not working, they take days and days and when you try to remind them they get huffy with you, like you are disturbing them. It's really bad. But in a NUTSHELL I would NEVER stay here again because there is no respect, the food quality and quantity doesn't hold value and is over priced and some of the rooms need more attention, to check items work, are clean and functional.

Home Match day Baps

Nota Tripadvisor 5.0/5

Bob M Avaliação com certificação TripAdvisor

Emmanuelle creates the best home match day pork/stuffing/Gravy baps in the city centre. Breakfast is the best you will find in Wolverhampton and surrounding area. Brilliant friendly staff with a warm welcome and great service It's a must visit on a Home Match day.

Dear J9080Rabob, Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

Excelente

Nota Tripadvisor 5.0/5

912vanessaa Família - Avaliação com certificação TripAdvisor

O hotel é muito bem localizado, apenas a noite as redondezas ficam um pouco desertas. O atendimento foi excelente, equipe simpática e prestativa. O quarto era amplo, confortável e muito limpo. Tudo de muita bom gosto e qualidade. O breakfast é caro, mas próximo tem loja de convêniencia.

Thank you for your kind comments, I am delighted you enjoyed your stay and we look forward to seeing you again in the near future. Kind regards John Armstrong General Manager

Novotel em Wolverhampton

Nota Tripadvisor 3.0/5

Lisbon_PortugalNuno Negócios - Avaliação com certificação TripAdvisor

Escolhi este hotel pela localização não por outro motivo. A zona é um bocado triste e pouco atraente, depois de estacionar o carro no parque do hotel, não saí até ao dia seguinte e portanto até jantei no mesmo. Na recepção o atendimento foi rápido e eficaz mas um pouco frio, a condizer com a atmosfera envolvente. O quarto era um típico deste nível desta cadeia de hotéis, são todos muito parecidos em qualquer país. O serviço ao jantar e apesar de haver poucos clientes era um pouco deficiente, tive que chamar um dos empregados várias vezes, pois estavam na conversa entre eles. A qualidade da refeição também não era nada de especial. A qualidade do sono foi boa talvez por também haver tão poucos clientes. Só regresso se não tiver alternativa.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 579 comentários 9.1/10 Localização
  • 1.224 comentários 6.7/10 Quarto
  • 980 comentários 7.9/10 Serviço
  • 18 comentários 7.8/10 Internet
  • 589 comentários 6.4/10 Limpeza
  • 461 comentários 7.9/10 Pequeno-almoço
  • 247 comentários 6.3/10 Custo Benefício
  • 5 comentários 1.4/10 Centro de Bem-Estar/Spa

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