Aparthotel Adagio Birmingham City Centre 4 estrelas
Nota clientes Avis (Classificação ALL) 4.6/5 440 comentários
Aparthotel Adagio Birmingham City Centre
B5 6DR BIRMINGHAM
Estação de trem
1.61 km / 1 mi 10 min walk / 10 min drive
Aeroporto int. 1 - código IATA
12.87 km / 8 mi 16 min drive
Aerop. int. 1 - nome completo
12.87 km / 8 mi 16 min drive
Check-in desde as - Check-out até às
Avaliações dos nossos clientes
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Nota Tripadvisor 1.0/5
877kasieb Famílias - Avaliação com certificação TripAdvisor
Stayed overnight for my birthday. Apartment did not look like the photos wasn’t very clean. Then when I called to have my deposit they said it had been returned to me when in actual fact they had taken it. When I enquired about this again they said that damages were done to the apartment (when they hadn’t). I tried to get in touch with someone who could help me and the receptionist verbally attacked me and put the phone down. Will never book in with these again.
Dear 877kasieb, We are sorry to see you were disappointed with your stay at Adagio Birmingham City Centre. We have reviewed the feedback and can see that the deposit was retained as there were damages caused to the counters in the kitchenette, which were shared. The apartments were all clean, which you commented on when passing by reception. We appreciate you are frustrated with not having your deposit returned, but this is stated in the T&Cs of the booking. We have also investigated with the team regarding the phone call made to the hotel. We did note that the receptionist did put the phone down on you only because they were trying to talk to you but you kept shouting verbal abuse at the team member, which is not tolerated at any level. Kind regards, Shamil Sayani General Manager Thank you for sharing your feedback
Ideal for our needs
Nota Tripadvisor 4.0/5
Stephen T Friends getaway - Avaliação com certificação TripAdvisor
Booked a twin studio with a friend for one night only to put our heads down following a concert at the O2 Academy. Location for me was ideal, as I arrived by coach, so it was only a matter of a few hundred yards from both the coach station and the venue - equally it is also only a short walk away from the Bull Ring / city centre. Check-in was quick and easy, and the receptionist was very friendly and helpful. The room itself was fairly standard as far as studios go, but provided us with everything required for a comfortable independent stay. Ideally we would have preferred the twin bed configuration to have included some space between the beds rather than them being together, but that is only a minor gripe. All in all a very satisfactory stay that met our needs pretty much perfectly - would probably have scored a "9" if being marked out of 10!
Dear Stephen, We very much appreciate your comments regarding your stay at the Adagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raza Sadiq Front Office Manager
Full marks all round
Nota Tripadvisor 5.0/5
CherryHintonBlue Solo travel - Avaliação com certificação TripAdvisor
Super clean, modern hotel room with the bonus of a small kitchen with a proper filter coffee machine. Best of all though were the staff, especially Linda, who were always helpful, welcoming and cheerful. Only stayed for one night, but would have been delighted to have stayed longer.
Dear CherryHintonBlue, Thank you for taking the time to share your feedback on here. We are delighted to see you enjoyed your experience with us, especially the service received from Linda and the team. We appreciate your comments and look forward to welcoming you back again soon. Kind regards, Shamil Sayani General Manager
Bed has caused me severe back pain
Nota Tripadvisor 2.0/5
PTW7 Famílias - Avaliação com certificação TripAdvisor
The staff are really friendly and helpful. Our air con wasn’t working and somebody came up within minutes to fix it. He was also very friendly. Hotel has great facilities. Laundry, gym, kitchenette in rooms and spacious bathrooms with a powerful shower. If you want to be near the centre then it’s great location wise. However, we felt extremely unsafe outside the hotel, especially at night. There was a drug deal right outside the hotel one night and on another night a group of intoxicated people were behaving bizarrely. We were accosted twice walking in to the town and there was a fight one afternoon. There was smashed glass everywhere on the paths outside and we witnessed somebody doing a poo in the street. This hotel is dog friendly but it really shouldn’t be. It is completely unsuitable for dogs. There is absolutely nowhere whatsoever to take your dog for a toilet. No green areas, except a tiny stretch on the side of a road that was also covered in glass. We felt unsafe walking there in the dark. The car park is just around the corner, a 4 minute walk, but again we felt unsafe walking there at night to drive our dog out somewhere for the toilet. The bed was so uncomfortable it has given me severe back pain, which I’m still struggling with even after being at home for a night. It was like laying on a piece of concrete that had a slope. The room wasn’t clean enough. I really wanted to complain but my mum is very old fashioned and really didn’t want to deal with it. We wouldn’t stay here again and we wouldn’t recommend.
Dear PTW7, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Birmingham City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your feedback regarding the surrounding area and shall share this with the local council and the police station next door, to hopefully improve on. We are also sorry to see you were unable to find any green spaces in the city centre for you dog. There are many parks in and around the area and we would have been very happy to provide you with a map for these. We apologise for the negative experience on this occasion, but do hope to welcome you back in the near future for a much more positive stay in Birmingham. Sincerely, Shamil Sayani General Manager
Good for long and short stays
Nota Tripadvisor 4.0/5
iffy81 Negócios - Avaliação com certificação TripAdvisor
Pros: Friendly staff, Clean, tidy, well equipped and well located, car parking at 5 GBP/24 hrs and more car parking options behind the property, good Wi-Fi Cons: very small gym, housekeeping is weekly, no housekeeping daily/ chargeable. Overall: recommend for long and short stays. Choose room size based on # of travellers.
Dear Iffy, We very much appreciate your comments regarding your stay at the Adagio Birmingham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we are an Aparthotel, housekeeping is offered only weekly complimentary and any additional cleaning is at a charge. This is also stated on our hotel policies prior to booking. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raza Sadiq Front Office Manager
Em parceria com TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price