Mercure Birmingham West Hotel

Mercure Birmingham West Hotel 4 étoiles

Note Avis clients (Note ALL) 3.9/5 265 avis

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Les plus de l'hôtel

  • Perfect location for Birmingham 2022 Commonwealth Games venues

  • Pets Welcome

  • Just 20 miles away from Birmingham International Airport

  • Parking gratuit sur place avec une capacité de 300 véhicules

  • Heated indoor swimming pool, fitness centre, including a jacuzzi, steam room and gym

Hôtel labellisé ALLSAFE

Localisation de l'hôtel

Mercure Birmingham West Hotel

Birmingham Road

  • Par avion

    BIRMINGHAM À 32km / 20 miles

  • Par voiture

    M5 JUNCTION 1 À 0km / 0 miles

  • Par train

    HAWTHORNS À 1km / 1 miles

  • Par train

    SANDWELL AND DUDLEY À 3km / 2 miles

GPS:52.513438, -1.976012

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

En résumé
Sur place
  • Piscine
  • Parking
  • Restaurant
  • Hôtel accessible en fauteuil roulant
  • Bien-être
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion


Notre restaurant à l'atmosphère chaleureuse est idéal pour assouvir votre faim. Commencez votre journée avec un petit déjeuner buffet offrant une grande variété de mets chauds et froids et terminez-la avec notre sélection de plats internationaux.

Nos hébergements

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.9/5  265 avis

Note TripAdvisor  4.0/5  93 avis

A good quality, good value hotel in easy reach of central Birmingham

Note TripAdvisor 5.0/5

VKS99 Avis TripAdvisor

A really good place to use as a base to explore this area and a perfect location if you're visiting the Commonwealth Games. The staff were all great - very friendly, welcoming and helpful and you felt like a valued guest. The public areas were well maintained and attractive and the rooms were spotlessly clean - top marks and many thanks to the housekeeping staff. There were also lovely additional (and unexpected) touches - a handwritten postcard saying welcome to Birmingham and a bag of sweets, plus a small packet of seeds - slightly odd, but rather sweet and thoughtful. The bed was very comfy and the temperature in the room was adjustable to suit. The rooms we had (360 and 362) were very quiet. The hotel restaurant has plenty of choice: the food was good, nicely presented and the portions generous. Again, the waiting staff were really great. There was plenty of choice at breakfast too and the hot dishes were checked regularly and replaced when running low. The restaurant was also very clean and tidy, with clear care being taken. Lots of parking space and all seemed secure and well lit. All in all a great stay - thanks very much!

Dear VKS99, Thank you so much for taking the time to leave such a great feedback. We are glad that you enjoyed your stay and the extra touches that we added for Commonwealth Games. Rest-assured your kind comments have been shared and celebrated with the team. We look forward to welcoming you back again. Kind regards, Rad / Front Office

Nice hotel

Note TripAdvisor 5.0/5

Nana O En famille - Avis TripAdvisor

When we first arrived we were disappointed with the exterior but we were pleasantly surprised when we entered the hotel. The reception area was nice and modern. We were given a warm welcome and we were able to check in before 3.00pm. The room itself was pleasant, maybe a bit small . It was clean and modern. We did not use the leisure facilities, so cannot comment, breakfast was good, lots of variety, cold and hot choices.Great price for the fact that the Commonwealth games were happening and most other hotels had doubled their prices.

Dear Nana, Thanks for staying with us; we are delighted you had a nice stay. We look forward to your return to Mercure Birmingham West on another occasion. Kind regards, Rad / Front Office

spot on

Note TripAdvisor 5.0/5

Linda O Avis TripAdvisor

this hotel was lovely from start to finish. When we walked through the door the staff were so friendly and so helpful. We did arrive early and one room was ready the other wasn't, so we had some lunch while we waited. Again the staff were pleasant and friendly. The staff on reception helped with transport to the opening ceremony of the commonwealth games, gave us the information we needed to get round the city. Changed the menu when asked as one of our party had food problems. It was also very clean and rooms were clean. Only on the last day did we have a problem with the milk in the room we didn't have any left in our room by the maids. There had been some on the reception desk the rest of our stay but not the day we needed it. Other than that a very pleasant stay, and would definitely stay again.

Dear Linda, We are very proud of our staff and the service that we provide, it is great to see that the staff were accommodating and friendly during your time with us. We are appreciative of your comments and hope that you will be back soon. Kind regards, Rad / Front Office

Modern hotel with good facilities

Note TripAdvisor 5.0/5

1066Tims Avis TripAdvisor

I stayed at this hotel many years ago and wasn’t expecting great things to be honest!! We were pleasantly surprised. It has been modernised well and we thoroughly enjoyed our stay. Room was comfortable and clean! The bar area was lovely and the staff (Arita, Stefan and the lady on reception who checked us in (sorry didn’t get your name) where all friendly and professional!! Great evening.

Dear 1066Tims, Thank you very much for providing your score and feedback. Your comments will go to the relevant personnel. We look forward to your return to Mercure Birmingham West on another occasion. Kind regards, Rad / Front Office Team

Small rooms

Note TripAdvisor 2.0/5

alitO2903AE Professionnel - Avis TripAdvisor

It was an extremely uncomfortable stay. At night, the electricity went out and I was left to wait for the issue to get fixed for two of the total eight hours of my stay. The facilities were old, and the rooms were small. On the positive, the personnel were very kind and helpful.

Dear alitO2903AE, Thank you for the time taken to rate your stay with us. We appreciate the feedback and this will be shared with the operations team to make further improvements. Warmest regards, Rad / Front Office Team

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 166 avis 8.6/10 Site
  • 632 avis 5.8/10 Chambre
  • 545 avis 7.8/10 Service
  • 18 avis 5.6/10 Internet
  • 307 avis 5.9/10 Propreté
  • 159 avis 7.2/10 Petit déjeuner
  • 97 avis 6.8/10 Espace bien-être
  • 66 avis 7.7/10 Piscine

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