21c Museum Hotel Louisville 4 stars

Customer review rating (ALL Rating) 4.6/5 1,226 reviews

21c Museum Hotel Louisville - Image 1
21c Museum Hotel Louisville - Image 2
21c Museum Hotel Louisville - Image 3
21c Museum Hotel Louisville - Image 4
700 West Main Street, 40202 LOUISVILLE, United States

Description

Hotel extras

  • Combines contemporary art, bespoke design and a chef driven restaurant

  • Innovative American cuisine at award winning Proof on Main Restaurant

  • Over 9000 sq. ft of Gallery and Public space featuring contemporary artwork.

  • Custom-designed furniture, comfortable beds, plush robes, and Malin + Goetz bath amenities.

  • 21c Louisville was designed to reflect both its historical bones and its contemporary new life

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe Double

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 4 pers. max
  • 32 m² / 344 sq ft
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Atrium Suite

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Corner Suite

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

One bedroom apartment with rooftop garden terrace and open concept living and dining area. Large rooftop terrace with sweeping downtown and river views. Full gourmet kitchen 1 full bath 2 half baths.

Max. number of persons
4
Area
From 122 m² / 1313 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

21c Museum Hotel Louisville

700 West Main Street
40202 LOUISVILLE
United States

GPS:38.2567817, -85.7617756

Telephone
Fax +1 502-217-6301

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 91 rooms
  • 5 rooms for people with reduced mobility
  • 5 family rooms
  • 3 connecting rooms
  • 91 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel

Air conditioning

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Business

9 Meeting rooms

Business Center

  • Self service business center

PROOF ON MAIN

Photo out of - PROOF ON MAIN

With a commitment to local farming, we deliver plates infused with local flavor. The bar is a local hot spot and features over 120 Kentucky Bourbons

Cooking style
Regional
Capacity
172
Accessibility
Accessible service
40202 Louisville, United States
Telephone +1 502-217-6360
Opening hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Accommodate food

  • Brunch
  • Children menu

With a commitment to local farming, we deliver plates infused with local flavor. The bar is a local hot spot and features over 120 Kentucky Bourbons

Proof Bar offers carefully selected spirits, original seasonal signature cocktails, and an award winning wine list. Bourbon is naturally highlighted by an impressive selection of over 120 of Kentucky's finest Bourbons.

Make your big day a unique at 21c Louisville. Our large atrium seats groups of up to 120 and receptions as large as 450. Guests can enjoy 21c's luxurious rooms and suites. Proof on Main's culinary team can prepare a catering menu tailored to your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,226 reviews

Customer review rating 5.0/5

Justina T. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

James D. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Evan R. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sucheta M. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Laura H. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Sucheta M. Families - Confirmed reviews ALL

We stayed for two nights and enjoyed our beautiful room, the restaurant, bar, and museum.

Customer review rating 4.0/5

Laura H. Friends - Confirmed reviews ALL

Lady who checked us in was very rude but other than that very friendly and fun hotel!

Customer review rating 5.0/5

Greg D. Couples - Confirmed reviews ALL

We always love our stays with the 21C's. We hadn't been at the flagship location before. It was nice, we will ask for an outside room next time. The room was too dark for my liking, facing the inside atrium. We will continue staying with 21C when possible. Sad to find out Chicago was gone and Cincinatti is also soon exiting the 21C family. Those 2 cities are ones we travel to most.

Customer review rating 4.0/5

Tim W. Couples - Confirmed reviews ALL

One problem: I asked the guy at the front dest for change for a $20 so I could tip the valet and maid. He said that he didn't have access to cash. I'm sure that some MBA in corporate decided that it's more efficient to run a front desk with no cash. That may be true, but the folks that work for tips get screwed in the process. That MBA probably got a nice bonus though.

Customer review rating 5.0/5

Michael B. Couples - Confirmed reviews ALL

Friendly staff

Customer review rating 2.5/5

John M. Friends - Confirmed reviews ALL

It was clear that management was doing every possible to “drive margin”/manage down expense rather than trying to assure positive guest experience

Customer review rating 3.5/5

Gm S. Families - Confirmed reviews ALL

Staying and living in a museum has always been a draw to go to 21c the Museum hotel. Conveniently located in downtown Louisville. Dinner at Proof, their restaurant fantastic, our server Lance made every offering sound like a must have, and he did not steer us wrong. Cocktail selection also curated well. The complimentary Bourbon night cap was also appreciated. However, several requests went unfulfilled until requested numerous times, not great follow up. Asked to have room made up when i went out for an hour only to return and find it was not, when i asked, i was told, housekeeping said i had do not disturb sign on the door, which i had of course removed before i went out and asked the front desk to have it made up... she must have been referring to when it was up before i went out... We had gone down for breakfast at about 10 am , and told no breakfast for you. a la soup guy from Seinfeld, but we could come back in an hour for lunch, so we scoured the streets for breakfast.. and when we returned room had still not been made up. Having coffee maker in the room was nice, and each day i left the used items on the counter, sugar, creamer, stirrer, cups, and you would think they woudl see what had been used to replace those items, but often the sugar was missed, the stirrer not replaced, and the cups as well. just not great attention to detail. The blackout curtain in the room did not completely close and a red neon installation was right outside the window peering in each night. So while the hotel and its art is amazing, the service is not what it used to be.. sadly. Shout out to Vance and some of the reception who were very friendly greeting us each day as we came and went.. as well as the evening fellow at the door. It was like coming home !

Customer review rating 5.0/5

Nick P. Families - Confirmed reviews ALL

I recently had a celebration for a professional milestone and it went off so well. Family, friends, and colleagues were all in attendance, with everyone conveying that they had such a wonderful time. We appreciated being able to be in such unique spaces between the main exhibition hall and rooftop apartment, so it was a truly memorable celebration. Thank you to all the staff who helped make this possible.

Customer review rating 5.0/5

Brian H. Business - Confirmed reviews ALL

NICE SIZED ROOM WITH COMFORTABLE FURNISHINGS. RESTRAUNT AND BAR WAS GREAT!

Customer review rating 5.0/5

Rose H. Couples - Confirmed reviews ALL

Staff at the hotel were friendly and helpful! The bed was soooo comfortable. The artwork was amazing! The bison burger was to die for and the bourbon selection was top notch! We absolutely loved everything about this hotel!!

Customer review rating 3.0/5

Raymond L. Families - Confirmed reviews ALL

Hotel, restaurant, and museum are good. Check-in and check-out were subpar. Booked through Chase The Edit. Receptionist presented an Amex welcome letter which was confusing. Also, they forgot to give me breakfast vouchers so needed to go back and ask for it later. Later noticed the voucher amount didn't look right, so went back again and another receptionist was able to correct it. Never mentioned wi-fi so assumed it was in the letter but it wasn't. At this point, I made too many trips to the front desk so I didn't bother to make another. Highlight was check out. My booking was prepaid through Chase travel but it wasn't registered as prepaid so the receptionist tried to charge me again. It is unclear whether the error was from Chase or 21c but the amount of mistakes at check-in makes me wonder. It was eventually sorted out but only after check out was significantly delayed, making the trip to the airport quite hectic and leaving no time for me to fill gas for my rental car, resulting in fuel charge.

Customer review rating 4.5/5

Leslie C. T. Friends - Confirmed reviews ALL

Loved the art and digital engagement at Flevator M service delivered breakfast gold and bagel under toasted I liked the restaurant and we had a delicious meal but our traveling partners did not enjoy theirs Efficient service at hotel desk

Customer review rating 5.0/5

Candice R. Families - Confirmed reviews ALL

Staff was friendly and the gallery was a fun experience.

Customer review rating 5.0/5

Paul P. Couples - Confirmed reviews ALL

Enjoyed the non-corporate hotel with the museum attached.

Customer review rating 3.5/5

Gregory A. Couples - Confirmed reviews ALL

Stayed in the Cyclone room. In 40 years of traveling, never stayed in a room like that. Staff was friendly. Place had a bit of a musty smell. Went into the bar for a nightcap and eventually walked out given a lack of service. Overall a good place with a couple of small issues.

Customer review rating 4.5/5

Thom H. Couples - Confirmed reviews ALL

Great locations and chic feel. Had a flat tire and the Valet, maintenance, and entire desk staff was very helpful getting us back up and running. Bar staff was fun and very attentive. Only negative was our shower did not have hot water (only cool water). Oddly the sink was fine. As the fix wasn't easy to find, we really didn't want to pack everything back up, though they offered. We managed. Would stay again.

Customer review rating 3.0/5

Bethany S. Couples - Confirmed reviews ALL

The hotel was nice, in a good location and the on site restaurant is great. All of the staff were nice and accommodating. We had multiple issues with our billing and the benefits we were supposed to get by booking this hotel through our credit card program. For that reason we wouldn't stay again.

Customer review rating 2.0/5

Melanie M. Couples - Confirmed reviews ALL

Beautiful room and very clean. Unfortunately, it smelled like weed and there were no other comparable rooms available.

Customer review rating 5.0/5

Aubrey E. Business - Confirmed reviews ALL

The staff were very hospitable which made the experience more welcoming and inviting. I thought I lost my state ID but the front desk manager was understanding and let me check in with my another form of ID since PA doesn't do digital ID's. I was a bit bummed about it and decided to walk around downtown for a bit. When I came back, the front desk manager actually had it and said that I dropped it in my drivers car; they all made sure I got it back. Fast forward to Thursday evening my flight back home got canceled and a room was booked for me again at the hotel. Once again the staff was a huge help and the manager just so happened to be there again and we joked about my ID, and they even gave me a few suggestions on where I should get something to eat since I was there for another night. Overall I'd do it again and would definitely be a repeat guest if I ever come to Louisville again.

Other web-users rate our hotel

  • 403 reviews 9.3/10 Location
  • 630 reviews 8.5/10 Room
  • 629 reviews 8.8/10 Service
  • 255 reviews 9.1/10 Food
  • 254 reviews 7.9/10 Comfort
  • 193 reviews 8.5/10 Cleanliness
  • 188 reviews 9/10 Vibe
  • 156 reviews 9.2/10 Bar

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