Mövenpick BDMS Wellness Resort Bangkok

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 142

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Mövenpick BDMS Wellness Resort Bangkok - Image 1
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Mövenpick BDMS Wellness Resort Bangkok - Image 4
2 Wireless Rd Lumpini Pathumwan, 10330 BANGKOK, Tajlandia

Opis

O hotelu

  • Luksusowy ośrodek wellness w samym sercu Bangkoku

  • 1,2 akra bujnych zabytkowych ogrodów

  • Połączenie zdrowej i pysznej karty dań oraz widoków na ogrody

  • 1700 m2 obiektów MICE i elastycznego miejsca na ślub w ogrodzie

  • W pobliżu BTS, dróg ekspresowych i ośrodka Khlong Saen Saep Boat Service

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Lokalizacja hotelu

Mövenpick BDMS Wellness Resort Bangkok

2 Wireless Rd Lumpini Pathumwan
10330 BANGKOK
Tajlandia

Pozycja GPS:13.747718, 100.547316

Telefon
Faks +66 2 666 3334

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 1 142

Ocena TripAdvisor  5.0/5  Liczba opinii: 417

Certyfikat Doskonałości 2024

Service needs improvement, inaccurate photos of suites on websites

Ocena na stronie TripAdvisor 2.0/5

jjjjjjjjjjj294217 Opinia zatwierdzona w TripAdvisor

Check in was disorganised. Photos of the rooms on website are misleading. I asked when booking 3 months ahead whether the Wellness suite was the one on the website with bunkbeds as I'm traveling with two young children, the staff responded with a description of the climbing walls in the kids room, so I booked the wellness room. upon check in i was told it wasn't. which was fine, except check in took an hour. despite a 30 lbs sleeping child hanging off my arms, when asked where we could wait while being checked in we were told to go to the 'coworking space'. We were given a suite that was dimly lit facing construction site. the 'balconies' were covered in bird poop and other stains so were unusable. Knowing how unreliable the service and communication was I booked and reconfirmed twice for the transfer from hotel to the airport, only to be told it was not on record on the morning of our flight. Fortunately the car was there but the staff just did not communicate to each other or their system of communication is broken so whenever I asked no one knew what was happening and all staff seemed to be in a constant state of confusion.

Dear jjjjjjjjjjj294217, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! May I thank you for selecting Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. As I have recently joined the hotel, I genuinely welcome your feedback as this helps me to reflect on our current service standard and look at ways to further improve the guest's experience and enhance your future stays. However, I understand from your comment that your recent stay was not to your expectations, and you were unhappy with your arrival experience, with the room arrangement, with the lack of information and communication from our team and with your departure experience. At the onset of this email, please accept my unreserved apologies for the poor impression created upon your arrival and stay on this occasion. This is certainly not the type of experience I would like us to provide to you nor to any guests and it is most unfortunate that we had you leave our doors dissatisfied on your last visit. While I honestly do not have any excuse for the service shortfall experienced, rest assured that I will personally review these issues with our Front Office Manager as this is in stark contrast with the genuine, friendly and welcoming service training we are providing to our team. Additionally, as we have a number of newcomers, we have re-enforced the product knowledge trainings to ensure our team is able to confidently convey the information about the hotel facilities and services to our guests without any concerns. Nevertheless, following your feedback, I acknowledge that there is still more improvement to make, and we will ensure to provide further coaching and supervision to our receptionist team to streamline the communication and avoid such reoccurrence in the future. While I may not be able to take away your negative feeling from your last visit, I trust this will bring you comfort and reassurance that your feedback and experience matters to me. In spite of your disappointment and the service shortfall, I sincerely hope to welcome you again at Movenpick BDMS Wellness Resort Bangkok and have the opportunity to remedy the poor impression left from your last visit and ensure a more pleasant and enjoyable time on your next ones. Should you plan to travel to Bangkok in the near future, please do not hesitate to contact me directly and I will personally ensure a more seamless and blissful stay on your future stays. With kind regards Rubel Rubel Miah General Manager Mövenpick BDMS Wellness Resort Bangkok rubel.miah@movenpick.com

It was an absolutely wonderful experience. The General Manager and all the staff were excellent. The room, a king suite, was awe

Ocena na stronie TripAdvisor 5.0/5

Huw M Friends getaway - Opinia zatwierdzona w TripAdvisor

It was a birthday decision to come to Bangkock with friends. I am pleased that we made the choice. The hotel deserves 5 stars and we will revisit. The staff, Jah and team in Nourish, wow, were wonderful if I was in the hospitality business I would not hesitate in employ them. The general manager is everywhere, you can tell that the hotel is superbly managed.

Dear Huw M, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! May I thank you for choosing to stay at Movenpick BDMS Bangkok Hotel on this special occasion to celebrate your birthday with friends. It was a great pleasure having you and your friends with us and thank you for taking the time to share your experience. I am delighted to read that you had a wonderful time with us. I sincerely appreciate your kind praise about the hotel facilities and above all the friendly and caring hospitality provided by Khun Jah and the Nourish team along with the rest of our team. We look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another amazing moment, filled with gracious Thai hospitality. With kind regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok rubel.miah@accor.com

The hotel stay was enjoyable, with a convenient location, clean and comfortable rooms.

Ocena na stronie TripAdvisor 5.0/5

Peter N Opinia zatwierdzona w TripAdvisor

I recently stayed at Mövenpick BDMS Wellness Resort Bangkok and had a delightful experience. The location is optimal, as it provides convenient access to public transportation and neighbouring attractions. The modern furnishings and spotless, comfortable rooms contributed to an enjoyable stay. The staff was accommodating and amenable to any enquiries. The restaurant and pool were exceptional, providing a tranquil environment. In general, I would strongly endorse this hotel for both business and leisure travellers.

Dear peternD46QX, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for selecting Movenpick BDMS Bangkok Hotel on your recent travel to the land of smiles and thank you for taking the time to share your experience. Your genuine opinion is very valuable to me to reflect on our service offering and continuously enhance our customer's experience at Movenpick. As such, I sincerely appreciate your kind comment. I am delighted to learn that you had a delightful time with us and appreciated the convenient location of the hotel, nestled in the heart of Bangkok, just steps away from Sukhumvit Road and Ploenchit BTS Station, and thoroughly enjoyed the hotel facilities, the spacious and comfortable rooms, the food offering and everything the resort had to offer for an enjoyable and pleasant stay. We look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another amazing moment, filled with gracious Thai hospitality. With kind regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok rubel.miah@accor.com

A gem

Ocena na stronie TripAdvisor 5.0/5

Aviva G Opinia zatwierdzona w TripAdvisor

Movenpick bdsm is a gem. Quiet, you do not feel yoi are in a bustling city. The service is absolutely outstanding, the food is exquisite. Amenities plentiful. Many health classes, high end massages and the proximity of bdms wellness organization. We can only recommend this hotel warmly. Staff is especially attentionate from all, but we could mention mr Pong in the restaurant, mr Peach and Ton as great concierges and more....

Dear avivag2018, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! It was a great pleasure welcoming you at Movenpick BDMS Bangkok Hotel on this occasion and thank you for taking the time to share your experience. I genuinely welcome very guest's feedback as this helps me to reflect on our service offering. I am pleased to read that you had a blissful and enjoyable time with us and appreciated all the resort had to offer, and in particular the genuine, friendly and helpful service provided by the team, especially Khun Pong, Khun Peach and Khun Tor. I sincerely appreciate your genuine praise, which I will share with the team as I know they will great appreciate such recognition. We look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another delightful moment, filled with gracious Thai hospitality. With kind regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok rubel.miah@accor.com

Amazing Resort!

Ocena na stronie TripAdvisor 5.0/5

Dinesh P Opinia zatwierdzona w TripAdvisor

Wonderful resort in the middle of Bangkok with convenient access to major attractions and shopping facilities. The Wellness clinic is amazing, world class facilities and treatments. Must try one of their IV drips. Food was great and the breakfast buffet has a great salad and health bar. Overall, one of the best places you can stay. Definitely recommend!

Dear dinesh6363, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for selecting Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. I am elated to read that you have thoroughly enjoyed your time with us and appreciated the tropical oasis surrounding the resort, the convenient location, the breakfast offering along with all the facilities the hotel had to offer to ensure an amazing moment with us. I sincerely appreciate your candid feedback as this helps me to continuously reflect on our service offering and ensuring a consistency at all times. We look forward to welcoming you again at our Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another amazing stay with us filled with gracious Thai hospitality. With kind regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok rubel.miah@accor.com

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 515 Liczba opinii 8.5/10 Lokalizacja
  • 898 Liczba opinii 7.8/10 Pokój
  • 1 110 Liczba opinii 8.6/10 Obsługa
  • 22 Liczba opinii 7/10 Internet
  • 465 Liczba opinii 8.7/10 Udogodnienia
  • 436 Liczba opinii 9/10 Śniadanie
  • 335 Liczba opinii 9.1/10 Klimat
  • 303 Liczba opinii 7.3/10 Czystość

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