Novotel Bangkok Platinum Pratunam 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 802

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Novotel Bangkok Platinum Pratunam - Image 4
220 Petchaburi Road, Ratchathewi, 10400 BANGKOK, Tajlandia

Opis

O hotelu

  • Darmowe Wi-Fi i przestronne miejsca do pracy

  • Bezkresny basen na dachu oraz bar z widokiem na miasto

  • Międzynarodowe dania z owoców morza serwowane w formie bufetu

  • 5 elastycznych przestrzeni na cele prywatne i służbowe.

  • W Platinum Mall, blisko do wodnego taxi, centrum Siam Paragon i stacji BTS Siam i Chidlom

Nasze pokoje

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Lokalizacja hotelu

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi
10400 BANGKOK
Tajlandia

Pozycja GPS:13.749701, 100.54007

Telefon
Faks +66 2 160 7200

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 802

Ocena TripAdvisor  4.5/5  Liczba opinii: 6 562

Certyfikat Doskonałości 2023

Good hotel

Ocena na stronie TripAdvisor 5.0/5

Curious32502015166 Opinia zatwierdzona w TripAdvisor

We so happy with this hotel. The hotel is very good location and also the Receptionist very kind especially Nonny / Affan / Nina and Pleng *Thank you so much for for service* ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Nice modern hotel

Ocena na stronie TripAdvisor 3.0/5

stephen b Rodziny - Opinia zatwierdzona w TripAdvisor

Stayed in Executive suite as family of 4 in July 2024. Overall was located in a great area, within walking distance to multiple dining, shopping centre and market options. Hotel was modern, clean and well appointed. The only fault I had was we were charged for an extra bed as there was only a queen bed and single sofa bed, yet room advertised sleeping 4 people? The extra cost is largely irrelevant, it is the principle of deceiving guests with inaccurate information. When I queried with reception, their explanation was that they expect 3 people to sleep in the 1 queen bed? I don’t understand how the room can clearly state that it is for 4 people yet only have beds for 3? In my opinion, the description is deceptive and should state that the room is designed to sleep 3. If we had of known, we would have booked 2 seperate interconnecting rooms or a larger room to accomodate 4 of us. Our expectation was that there would be a queen bed and double sofa bed to accomodate 4 people. The matter was brushed off by reception who seemed somewhat surprised that I expected beds to match the number of gusts staying in the room. Rather than argue about a few hundred dollars, I had to accept it or expect one of my children to sleep on the floor. Overall tarnished the whole experience staying in the hotel.

Dear stephen b, Thank you for choosing Novotel Bangkok Platinum Pratunam for your recent stay and for sharing your detailed feedback. We are delighted that you enjoyed our prime location, cleanliness, and modern amenities. We sincerely apologize for the misunderstanding regarding the bedding arrangements in your Executive Suite. We understand how important it is to have accurate information when making reservations, and we regret any confusion this may have caused. Our team at reception follows the booking details and pricing conditions indicated on our website, which include charges for extra beds. However, we understand your point of view and will review our room descriptions to ensure they more clearly reflect the accommodations provided to avoid any future confusion. We are sorry to hear that our response at reception did not meet your expectations and that it impacted your overall experience. Your feedback is invaluable, and we will use it to improve our service and communication. For future visits, we recommend booking two connecting rooms, which offer more space and comfort for families. This option ensures that each family member has a comfortable place to sleep. Please feel free to contact me directly at pranravich.linthong@accor.com, and I will personally assist you with your booking to ensure all your needs are met. We hope to have the opportunity to welcome you and your family back and provide you with an experience that truly reflects the high standards we strive to uphold. Warm regards, Pranravich L Rooms Division Manager

Excellent hospitality!

Ocena na stronie TripAdvisor 5.0/5

ماضي ا Opinia zatwierdzona w TripAdvisor

We are traveling as couples here and stayed for 4 nights for the forsy time. This is a prime location and it is very convenient for us to get to everywhere. Id recommend travellers to come here if you are shopping lover. Another thing, receptionists here are bery helpful, friendly and warm welcome especially Pleng Anya Affan Taew are very beautiful and kidn to me. They even offered me late C/O when i asked as i have late C/O. We will definitely come here again!!

Dear _V1531VJ, Thank you for the stellar review! We’re absolutely delighted to hear that you had an excellent stay with us. It sounds like you and your partner had a fantastic time, and we're thrilled that our prime location made your shopping spree a breeze! We’re also overjoyed to hear that Pleng, Anya, Affan, and Taew made your stay special with their warm and friendly service. Their smiles are indeed contagious, and it’s wonderful to know they could assist with your late check-out request. We can’t wait to welcome you back for another fabulous stay. Until then, happy travels and happy shopping! Warmest regards, Pranravich L Rooms Division Manager

Fantastic hotel and house keeper

Ocena na stronie TripAdvisor 5.0/5

Gan w Rodziny - Opinia zatwierdzona w TripAdvisor

Best house keeper May always smiling and very accommodating highly reccoamaded we stayed in this amazing hotel and we will surely come again . I love it at the hotel and will. Recommend all my friends to stay at this hotel . I love the room it nice and very comfortable and everything about this hotel is very good.

Dear Gan w, Thank you for your glowing review! We're thrilled to hear that you had such a fantastic experience at Novotel Bangkok Platinum Pratunam. We’re especially delighted that May made such a positive impression with her constant smiles and accommodating service. She truly is a gem, and your kind words will definitely make her day! It’s wonderful to know you found your room nice and comfortable, and that everything about our hotel met your expectations. We’re grateful for your recommendation and can’t wait to welcome you back. Thank you for spreading the love – we’ll be ready to make your next stay just as amazing! Until then, happy travels and see you soon! Warm regards, Pranravich L Rooms Division Manager

Location, Location, Location Perfect

Ocena na stronie TripAdvisor 5.0/5

ozmic Opinia zatwierdzona w TripAdvisor

The location is simply the best for shopping with all major malls within walking distance. The Breakfast Buffet was delicious 😋. We chose an Executive King Room we had top floor room with pretty good views plus the added benefits of the Executive Lounge access. The Lounge was a lovely venue to enjoy a complimentary drink and snack at the end of the day. The staff at the hotel were wonderful 👍😁 special mention to Dino + Racy two delightful young ladies serving their internship there. Highly recommend this hotel and we look forward to returning.

Dear ozmic, Thank you for your fantastic review! We're thrilled to hear that you had an excellent stay with us and enjoyed our unbeatable shopping location. It’s wonderful to know that you found our Breakfast Buffet delicious and that the Executive King Room with its top-floor view and Executive Lounge access added a special touch to your stay. We’re delighted that the Lounge was the perfect spot for relaxing with a complimentary drink and snack. Dino and Racy will be overjoyed to hear your special mention! They’ve been doing an amazing job during their internship, and your kind words mean the world to them. Thank you for recommending us so highly! We can’t wait to welcome you back for another delightful stay. Until then, happy shopping and safe travels! Warm regards, Pranravich L Rooms Division Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 079 Liczba opinii 9.6/10 Lokalizacja
  • 1 450 Liczba opinii 7/10 Pokój
  • 1 403 Liczba opinii 8.3/10 Obsługa
  • 29 Liczba opinii 7.1/10 Internet
  • 640 Liczba opinii 7.4/10 Czystość
  • 534 Liczba opinii 8.4/10 Śniadanie
  • 219 Liczba opinii 6.6/10 Dobra oferta cenowa

Zarządzane przez Trustyou

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