Novotel Bangkok Platinum Pratunam 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 330

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Novotel Bangkok Platinum Pratunam - Image 1
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Novotel Bangkok Platinum Pratunam - Image 4
220 Petchaburi Road, Ratchathewi, 10400 BANGKOK, Tajlandia

Opis

O hotelu

  • Darmowe Wi-Fi i przestronne miejsca do pracy

  • Bezkresny basen na dachu oraz bar z widokiem na miasto

  • Międzynarodowe dania z owoców morza serwowane w formie bufetu

  • 5 elastycznych przestrzeni na cele prywatne i służbowe.

  • W Platinum Mall, blisko do wodnego taxi, centrum Siam Paragon i stacji BTS Siam i Chidlom

Nasze pokoje

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Lokalizacja hotelu

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi
10400 BANGKOK
Tajlandia

Pozycja GPS:13.749701, 100.54007

Telefon
Faks +66 2 160 7200

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 330

Ocena TripAdvisor  4.6/5  Liczba opinii: 6 657

Hotel Lover

Ocena na stronie TripAdvisor 5.0/5

Thitiporn C Opinia zatwierdzona w TripAdvisor

All good especially service from Alin,Ice,Earn,Affan,James and Job(Concierge) Room clean nice location , recommend Novotel platinum for holiday in Bangkok

Dear Valued Guest, Thank you for the wonderful recommendation! We are especially proud to hear that Alin, Ice, Earn, Affan, James, and Job at Concierge made your Bangkok holiday so special. We will be sure to share your praise with them personally. We look forward to your next visit to Novotel Bangkok Platinum Pratunam! With best regards, Siriporn Pa. Room Division Manager

From Frustration to Unforgettable Service — A Five-Star Experience!

Ocena na stronie TripAdvisor 5.0/5

スキブラド バ Opinia zatwierdzona w TripAdvisor

During our stay at Novotel Bangkok Platinum Pratunam, a small room/meal inquiry initially seemed like it could ruin the stay. The first manager quickly limited the options and didn’t fully hear me, even though I initially thought he was just staff, and even after I subtly hinted at sharing feedback online. The next day, when I raised another question about the Premier Parkview Benefits for my room, Ammy, the Director of Food & Beverage (DOFB), stepped in and instantly changed everything. She listened carefully, thoughtfully considered the available options, and never overpromised. She said, “Let’s see what I can do,” and later called back with a win-win solution for both the hotel and me. Her skill and attentiveness turned what could have been a frustrating experience into one of pure delight, making me feel truly valued and cared for. A huge thank you to Ammy for her exceptional leadership, thoughtful problem-solving, and for turning a potentially frustrating stay into a genuinely memorable trip. Thank you, Novotel and Accor Group, for the wonderful experience — and a special shout-out once again to Ammy for going above and beyond!

Dear Valued Guest, Thank you for your honest feedback and the 5-star rating. We sincerely apologize that your initial experience fell short of expectations; however, we are delighted that Khun Ammy (DOFB) was able to step in and turn things around. Your praise for her leadership and problem-solving has been shared with her and our senior management. We look forward to welcoming you back for another seamless stay! With best regards, Siriporn Pa. Room Division Manager

Lack of transparency regarding family room setup

Ocena na stronie TripAdvisor 1.0/5

NorthStar11837069645 Opinia zatwierdzona w TripAdvisor

We booked a Double Room + Child expecting a basic and reasonable family setup. Upon arrival, we were shocked to discover that the room included only one bed, with the assumption that the child would sleep in the parents’ bed. For a hotel that markets itself as family-friendly, this is completely unacceptable, especially for families traveling with older children or teenagers. What made the situation worse is that this critical information was not clearly disclosed during the booking process. Only after check-in were we informed that an extra bed would require an additional charge. Had this been communicated transparently in advance, we would have absolutely chosen a different hotel. Ending a long family trip with this kind of surprise felt misleading and disappointing, and raises serious concerns about transparency in the booking information.

Dear Valued Guest, Thank you for your honest feedback. We sincerely apologize for the disappointment regarding your room setup. We aim to be a family-friendly destination, and it is clear we missed the mark in communicating our bedding configurations to you. We understand how important a comfortable sleep is, especially at the end of a long trip. Your comments regarding transparency on our booking platforms have been noted for immediate review to ensure clearer information for future guests. With best regards, Siriporn Pa. Room Division Manager

met a lady , she brought me to Novotel BKK Pratunam. Thank you. At the bar, Ms Neena provided us good service. Thnx U ❤️

Ocena na stronie TripAdvisor 5.0/5

sbuckyyy Opinia zatwierdzona w TripAdvisor

Great Service from Ms Neena at Novotel Pratunam Hotel. Enjoy my dine-in. Thank you for the great service and will be glad to be back again

I will never stay at Novotel again, all trust lost.

Ocena na stronie TripAdvisor 1.0/5

sarahcutting56 Opinia zatwierdzona w TripAdvisor

We arrived at Novotel Bangkok Platinum Pratunam on the 20th of October 2025 to be told at check in that the pool, gym and roof view bar were all under construction and closed. We had booked well in advance and did not receive any pre warning of these works so that we could choose to go elsewhere. We were offered a pool at another hotel which is a 20 minute tuk tuk ride away. We are now sitting in our room at 7pm listening to jack hammers which we have been told will continue until 9pm. This feels like a complete scam.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 160 Liczba opinii 9.7/10 Lokalizacja
  • 1 398 Liczba opinii 7.7/10 Pokój
  • 2 745 Liczba opinii 9.2/10 Obsługa
  • 24 Liczba opinii 7.9/10 Internet
  • 611 Liczba opinii 8.2/10 Czystość
  • 587 Liczba opinii 8.8/10 Śniadanie
  • 480 Liczba opinii 6.1/10 Komfort
  • 386 Liczba opinii 8.1/10 Klimat

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