Pullman Hai Phong Grand Hotel 5 étoiles

Dear Mr. Daegeun H., Thank you very much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you were satisfied with our convenient location, the comfort and condition of the room, the quality and variety of food at our restaurant, as well as the friendliness, professionalism and attentiveness of our service team. Your kind words are truly appreciated and serve as great encouragement for all of us to continue improving our services. We sincerely hope to have the pleasure of welcoming you back again in the near future. Warm regards, Ha Vu (Ms.) Guest Relation Supervisor PULLMAN HAIPHONG GRAND HOTEL

Dear Mr. Cedric G. G., Thank you very much for choosing Pullman Hai Phong Grand and for sharing your kind feedback. We are delighted to hear that you had an exceptional stay and enjoyed the Executive Lounge, as well as our facilities and services. Your special mention of Hue at check-in is truly appreciated and we will be sure to share your compliments with her. It is our pleasure to know that we lived up to your expectations of a 5-star experience. We look forward to welcoming you back for another perfect stay in the near future. Warm regards, Ha Vu (Ms.) Guest Relation Supervisor PULLMAN HAIPHONG GRAND HOTEL

Dear Ms. Sandra Y. B., Thank you very much for your wonderful feedback. We are truly delighted to know that you had such an enjoyable stay and that our team’s warm welcome contributed to a seamless experience throughout your visit. Your kind words are sincerely appreciated and serve as great encouragement for our entire team. We look forward to welcoming you back again for another memorable stay in the near future. Warm regards, Ha Vu (Ms.) Guest Relation Supervisor Pullman Hai Phong Grand Hotel

Dear Mr. Thibaut J. S. R. G., Thank you very much for taking the time to share your wonderful feedback about your stay at Pullman Hai Phong. We are delighted to hear that you had an overall pleasant experience, particularly with the beauty of the hotel, the welcoming and caring staff, and the high quality of the rooms and services. Regarding the shower system in the Executive rooms, we sincerely apologize for the inconvenience this may have caused. We appreciate your feedback, and it will be forwarded to our technical team for further review and improvement. We sincerely hope to have the pleasure of welcoming you back to Pullman Hai Phong Grand and providing you with an even better experience in the future. Warm regards, Ha Vu (Ms.) Guest Relation Supervisor PULLMAN HAIPHONG GRAND HOTEL

Dear Mr. Emmanuel J. G. L., We would like to extend our heartfelt gratitude for taking the time to share your invaluable feedback regarding your stay with us. It is truly our privilege to learn that you enjoyed the spacious and comfortable room, where every detail has been thoughtfully designed to provide the utmost comfort and relaxation. We are particularly delighted to hear that our evening cocktail experience left a memorable impression. The carefully curated selection of drinks and canapés, combining creativity with quality, contributed to an enjoyable and refined evening for you. Your satisfaction and kind words are an invaluable source of inspiration for the entire Pullman team, motivating us to continuously refine every aspect of our services—from in-room amenities to culinary experiences and personalized attention—ensuring each stay exceeds expectations. We very much look forward to welcoming you back to Pullman Hai Phong Grand Hotel, providing further elegant, thoughtful, and memorable experiences that reflect the high standards you rightfully expect. Warmest regards, Ha Vu (Ms.) Guest Relation Agent PULLMAN HAIPHONG GRAND HOTEL