Mercure Hai Phong 5 étoiles

Note Avis clients (Note ALL) 4.6/5 468 avis

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Description

Les plus de l'hôtel

  • Hôtel 5 étoiles idéal pour les séjours d'affaires et de loisirs

  • Eventail de chambres au décor artistique et dotées d'équipements modernes.

  • Les repas sont créés par les chefs avec enthousiasme et soin

  • Superbe piscine à débordement, spa de luxe et fitness

  • Idéalement situé à proximité des centres commerciaux animés de Hai Phong

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir

Localisation de l'hôtel

Mercure Hai Phong

12 Lach Tray Street, Ngo Quyen District
180000 HAIPHONG
Vietnam

GPS:20.851027, 106.687793

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Service en chambre

FLAME

Commencez vos vacances avec un copieux petit déjeuner buffet composé de plats au barbecue, de fruits de mer exquis et de légumes frais du jardin. Nos plats sont présentés avec goût et élaborés pour vous faire vivre une expérience culinaire inoubliable.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  468 avis

Note TripAdvisor  4.9/5  228 avis

Certificat d'excellence 2024

A quick visit, but a fantastic short stay!

Note TripAdvisor 5.0/5

T-B-AGC1 Avis TripAdvisor

From the moment we arrived, to the moment we left, we had a brilliant stay here. ALL of the staff members were very kind, organised, professional, helpful and considerate which isn't always the case at many hotels!!! Their attention to small details. was also memorable. We stayed in a Deluxe Suite: An amazing, spacious & very well presented room. We'll definitely stay here again as it was like a permeant luxury holiday for us!

Dear Valued Guest T-B-AGC1, Thank you so much for taking the time to share such a heartwarming review! We’re truly delighted to know that every moment of your stay — from arrival to departure — was brilliant, and that our team’s kindness, professionalism, and attention to detail made a lasting impression. Your kind words mean a lot to all of us, as we always strive to offer a thoughtful and memorable experience to every guest. It’s wonderful to hear you enjoyed the comfort and spaciousness of our Deluxe Suite and that your stay felt like a “permanent luxury holiday” — what a beautiful way to describe it! We can’t wait to welcome you back for another relaxing and joyful stay. Warmest regards, Linh Chi (Ms.) Quality Assurance Manager Mercure Hai Phong

I will be back !! Good Service!! Good taste at hotel's restaurant

Note TripAdvisor 5.0/5

Ngọc N Avis TripAdvisor

The experience is very good for the price of a quick lunch at Lunch Express. The staff is very professional in advising on the quantity and taking care of customers during the meal. I ordered a portion of chicken (don't remember the specific name) and a portion of cream sauce noodles. I really like the cream sauce noodles here because it is very creamy and rich, just the way I like it. Recommend families to come here to eat because the menu is very diverse and the taste is also very delicious, the quantity is large. For the price of 99k for a meal served with ok service, the quantity is very good and in a hotel, I think it is reasonable for a light lunch.. Just to share,99 000 is for main course only, I paid extra VND 49 000 to use salad station. I didn't take pictures of other dishes for my family members but I took pictures of the chicken and noodles here to see that the quantity is very good.

Dear ThanhNgoc95vn, Thank you very much for sharing your wonderful feelings about the cuisine at the restaurant. We always put the sophistication in each dish first to bring the most delicious and memorable experience. Our kitchen team will be very happy to know that you are satisfied. We are proud of the dedication and enthusiasm of the staff, and is very happy to know that you feel this throughout your time at the restaurant. Positive feedback like yours is a great motivation for us to constantly improve our services. Hope to welcome you again in the near future! Best regards, Linh Chi (Candy) Guest Experience Manager

Très bon séjour

Note Avis clients 5.0/5

Thi N. H. N. En famille - Avis confirmés ALL

Très bien situé, très bon accueil, chambre très agréable

Madame N. THI N. H., Merci d'avoir pris le temps de partager votre expérience au Mercure Hai Phong. Nous sommes ravis d'apprendre que notre emplacement central, notre accueil chaleureux et le confort de nos chambres ont contribué à rendre votre séjour agréable. Nous prenons note de votre commentaire concernant le choix limité et vos observations sur les options de boissons. Votre feedback est précieux, et nous le partagerons avec notre équipe de direction pour envisager des améliorations et offrir une expérience encore plus complète à l'avenir. Nous espérons avoir le plaisir de vous accueillir de nouveau et de vous offrir une expérience qui mérite pleinement un 9 ou un 10. Cordialement, Linh Chi (Ms.) Responsable Expérience Client

Bon séjour

Note Avis clients 5.0/5

Matthis En famille - Avis confirmés ALL

Hôtel bien situé pour une escale d’une nuit avant la baie d’halong, à proximité du centre-ville, équipe très agréable.

Monsieur L., Merci d'avoir choisi le Mercure Hai Phong pour votre séjour et d'avoir pris le temps de partager vos impressions. Nous sommes enchantés de savoir que notre emplacement pratique, proche du centre-ville et idéal pour une escale avant la baie d'Halong, ainsi que notre équipe chaleureuse, ont contribué à rendre votre séjour agréable. Nous notons avec attention votre suggestion concernant la qualité des produits. Sachez que vos commentaires seront examinés lors de notre réunion mensuelle avec la direction, car nous cherchons toujours à améliorer nos services pour répondre au mieux aux attentes de nos clients. Nous espérons avoir l'opportunité de vous accueillir à nouveau pour une expérience encore plus mémorable. Cordialement, Linh Chi (Ms.) Responsable Expérience Client

best hotel in Haiphong

Note TripAdvisor 5.0/5

Curiosity55489848936 Avis TripAdvisor

I stayed for 5 nights on a business trip. The breakfast and lounge food were varied with plenty of options, so there was no need to visit outside restaurants as everything could be enjoyed within the hotel. The room was clean and well-maintained daily, ensuring a comfortable stay. The swimming pool and other facilities were also well-managed, making this the best hotel for business travelers visiting Haiphong. Don't miss the stunning view of Haiphong's cityscape from the 28th floor.

Dear valued guest, Greetings from Mercure Hai Phong and thank you for your generous review about our hotel. We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through your comments about our facilities, great food in our restaurant and stunning rooftop pool. It definitely means the world to us when it comes from discerning guests such as yourself. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators and I am happy that we created a memorable experience. Eagerly looking forward to your next visit, With best regards, Linh Chi (Candy) Guest Experience Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 146 avis 9.1/10 Site
  • 248 avis 7.7/10 Chambre
  • 313 avis 9.4/10 Service
  • 130 avis 8.7/10 Propreté
  • 108 avis 9.1/10 Repas
  • 100 avis 5.4/10 Confort
  • 98 avis 9.5/10 Petit déjeuner
  • 72 avis 5.5/10 Installations

Dispensé par Trustyou

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