Mercure Hai Phong 5 étoiles

Note Avis clients (Note ALL) 4.6/5 440 avis

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Mercure Hai Phong - Image 1
Mercure Hai Phong - Image 2
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12 Lach Tray Street, Ngo Quyen District, 180000 HAIPHONG, Vietnam

Description

Les plus de l'hôtel

  • Hôtel 5 étoiles idéal pour les séjours d'affaires et de loisirs

  • Eventail de chambres au décor artistique et dotées d'équipements modernes.

  • Les repas sont créés par les chefs avec enthousiasme et soin

  • Superbe piscine à débordement, spa de luxe et fitness

  • Idéalement situé à proximité des centres commerciaux animés de Hai Phong

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Mercure Hai Phong

12 Lach Tray Street, Ngo Quyen District
180000 HAIPHONG
Vietnam

GPS:20.851027, 106.687793

Téléphone
Fax +84 225 3240 998

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Service en chambre

FLAME

Commencez vos vacances avec un copieux petit déjeuner buffet composé de plats au barbecue, de fruits de mer exquis et de légumes frais du jardin. Nos plats sont présentés avec goût et élaborés pour vous faire vivre une expérience culinaire inoubliable.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  440 avis

Note TripAdvisor  5.0/5  226 avis

Certificat d'excellence 2024

best hotel in Haiphong

Note TripAdvisor 5.0/5

Curiosity55489848936 Avis TripAdvisor

I stayed for 5 nights on a business trip. The breakfast and lounge food were varied with plenty of options, so there was no need to visit outside restaurants as everything could be enjoyed within the hotel. The room was clean and well-maintained daily, ensuring a comfortable stay. The swimming pool and other facilities were also well-managed, making this the best hotel for business travelers visiting Haiphong. Don't miss the stunning view of Haiphong's cityscape from the 28th floor.

Dear valued guest, Greetings from Mercure Hai Phong and thank you for your generous review about our hotel. We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through your comments about our facilities, great food in our restaurant and stunning rooftop pool. It definitely means the world to us when it comes from discerning guests such as yourself. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators and I am happy that we created a memorable experience. Eagerly looking forward to your next visit, With best regards, Linh Chi (Candy) Guest Experience Manager

Great hotel

Note TripAdvisor 5.0/5

vi D Avis TripAdvisor

It was my second time staying in this hotel. They have opened for a few years but hotel was clean and nice, very friendly staffs. Restaurant is cozy and modern, good food and attentive waitress. If you stay in Hai Phong, I recommend choosing Mercure Hai Phong.

Dear 343vid, Many thanks for sharing your 5-star review! We are delighted to learn that you have enjoyed every aspect of your experience. Your kind words regarding our hotel are very much appreciated. We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about our facilities, great food in our restaurant, and the staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you again for your compliments and support. We look forward to welcoming you back in the near future. Sincerely yours, Linh Chi (Candy) Guest Experience Manager

Quiet stay with a good executive lounge.

Note TripAdvisor 4.0/5

Shane S Avis TripAdvisor

Stayed for 5 nights as tourists. The room was comfortable, but it lacked room for clothes storage. The bedside table did not have a drawer. It was a waste of space, it just held up a lamp. The bathroom had no storage for personal items, we used a shelf above the kettle in in the bedroom area. The hotel appears to be a business hotel catering for Asian business people (mainly Koreans based on the menu in the executive lounge). We were given a room at the end of the corridor far away from the elevator. It was quiet, our bed was comfortable, and the breakfast was good. The bar and restaurant areas were very modern and welcoming. The evening drinks and food in the executive lounge were very good. The dishes varied every night during our stay. Pizza was included every night as was fresh fruit and dessert. We recommend this hotel if coming to the city.

Dear Oscardog16, Thank you very much for taking the time to leave review of your recent stay at Mercure Haiphong. We're particularly thrilled that our quiet facilities, friendly staff, excellent environment, and great food added to your experience. Thank you also for drawing my attention to where improvements are needed. Please rest assured that I have reviewed your comments with the departments concerned. We extremely value your comment. It is by receiving candid feedback like yours, that we can make continuous improvements. We sincerely hope to see you again soon. Thank you for your strong recommendation! Linh Chi (Candy) Guest Experience Manager

Bon séjour avec personnel attentif

Note Avis clients 4.5/5

Alex Professionnel - Avis confirmés ALL

Personnel aux petits soins

Monsieur S., Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Hai Phong. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs CANDY Nguyen Responsable de l'expérience client

Super hôtel et très bonne expérience

Note TripAdvisor 5.0/5

Coastal20565796933 Avis TripAdvisor

Le personnel est vraiment à votre écoute et très aimable. Merci à Uyen pour son excellant café Vietnamien:) Chambre impeccable. Très bonne expérience Merci à toute l’équipe de l’hôtel pour leur accueil et leur aide

Dear coastal20565796933, We thank you so much for having chosen Mercure Haiphone for your stay. We really appreciate your comments regarding our customer service and room facilities. Thank you very much for your nice word about the service of Uyen who enjoy very much engaging with our guests and providing efficient and personalized service! It warms their heart personally to hear of a happy guest. We thank you again for your kind comment and look forward to welcoming you back for another memorable stay. Warm regards, Jason Vu (Mr.) Front Office Manager Mercure Haiphong

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 153 avis 9.1/10 Site
  • 249 avis 8/10 Chambre
  • 340 avis 9.4/10 Service
  • 132 avis 8.8/10 Propreté
  • 125 avis 9.1/10 Repas
  • 100 avis 5.9/10 Confort
  • 99 avis 8.7/10 Petit déjeuner
  • 69 avis 5.3/10 Installations

Dispensé par Trustyou

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