Mercure Hai Phong 5 étoiles

Note Avis clients (Note ALL) 4.6/5 452 avis

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Description

Les plus de l'hôtel

  • Hôtel 5 étoiles idéal pour les séjours d'affaires et de loisirs

  • Eventail de chambres au décor artistique et dotées d'équipements modernes.

  • Les repas sont créés par les chefs avec enthousiasme et soin

  • Superbe piscine à débordement, spa de luxe et fitness

  • Idéalement situé à proximité des centres commerciaux animés de Hai Phong

Nos hébergements

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Découvrir

Localisation de l'hôtel

Mercure Hai Phong

12 Lach Tray Street, Ngo Quyen District
180000 HAIPHONG
Vietnam

GPS:20.851027, 106.687793

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Service en chambre

FLAME

Commencez vos vacances avec un copieux petit déjeuner buffet composé de plats au barbecue, de fruits de mer exquis et de légumes frais du jardin. Nos plats sont présentés avec goût et élaborés pour vous faire vivre une expérience culinaire inoubliable.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  452 avis

Note TripAdvisor  5.0/5  226 avis

Certificat d'excellence 2024

Très bon séjour

Note Avis clients 5.0/5

Thi N. H. N. En famille - Avis confirmés ALL

Très bien situé, très bon accueil, chambre très agréable

Madame N. THI N. H., Merci d'avoir pris le temps de partager votre expérience au Mercure Hai Phong. Nous sommes ravis d'apprendre que notre emplacement central, notre accueil chaleureux et le confort de nos chambres ont contribué à rendre votre séjour agréable. Nous prenons note de votre commentaire concernant le choix limité et vos observations sur les options de boissons. Votre feedback est précieux, et nous le partagerons avec notre équipe de direction pour envisager des améliorations et offrir une expérience encore plus complète à l'avenir. Nous espérons avoir le plaisir de vous accueillir de nouveau et de vous offrir une expérience qui mérite pleinement un 9 ou un 10. Cordialement, Linh Chi (Ms.) Responsable Expérience Client

Bon séjour

Note Avis clients 5.0/5

Matthis En famille - Avis confirmés ALL

Hôtel bien situé pour une escale d’une nuit avant la baie d’halong, à proximité du centre-ville, équipe très agréable.

Monsieur L., Merci d'avoir choisi le Mercure Hai Phong pour votre séjour et d'avoir pris le temps de partager vos impressions. Nous sommes enchantés de savoir que notre emplacement pratique, proche du centre-ville et idéal pour une escale avant la baie d'Halong, ainsi que notre équipe chaleureuse, ont contribué à rendre votre séjour agréable. Nous notons avec attention votre suggestion concernant la qualité des produits. Sachez que vos commentaires seront examinés lors de notre réunion mensuelle avec la direction, car nous cherchons toujours à améliorer nos services pour répondre au mieux aux attentes de nos clients. Nous espérons avoir l'opportunité de vous accueillir à nouveau pour une expérience encore plus mémorable. Cordialement, Linh Chi (Ms.) Responsable Expérience Client

best hotel in Haiphong

Note TripAdvisor 5.0/5

Curiosity55489848936 Avis TripAdvisor

I stayed for 5 nights on a business trip. The breakfast and lounge food were varied with plenty of options, so there was no need to visit outside restaurants as everything could be enjoyed within the hotel. The room was clean and well-maintained daily, ensuring a comfortable stay. The swimming pool and other facilities were also well-managed, making this the best hotel for business travelers visiting Haiphong. Don't miss the stunning view of Haiphong's cityscape from the 28th floor.

Dear valued guest, Greetings from Mercure Hai Phong and thank you for your generous review about our hotel. We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through your comments about our facilities, great food in our restaurant and stunning rooftop pool. It definitely means the world to us when it comes from discerning guests such as yourself. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators and I am happy that we created a memorable experience. Eagerly looking forward to your next visit, With best regards, Linh Chi (Candy) Guest Experience Manager

Great hotel

Note TripAdvisor 5.0/5

vi D Avis TripAdvisor

It was my second time staying in this hotel. They have opened for a few years but hotel was clean and nice, very friendly staffs. Restaurant is cozy and modern, good food and attentive waitress. If you stay in Hai Phong, I recommend choosing Mercure Hai Phong.

Dear 343vid, Many thanks for sharing your 5-star review! We are delighted to learn that you have enjoyed every aspect of your experience. Your kind words regarding our hotel are very much appreciated. We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about our facilities, great food in our restaurant, and the staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you again for your compliments and support. We look forward to welcoming you back in the near future. Sincerely yours, Linh Chi (Candy) Guest Experience Manager

Quiet stay with a good executive lounge.

Note TripAdvisor 4.0/5

Shane S Avis TripAdvisor

Stayed for 5 nights as tourists. The room was comfortable, but it lacked room for clothes storage. The bedside table did not have a drawer. It was a waste of space, it just held up a lamp. The bathroom had no storage for personal items, we used a shelf above the kettle in in the bedroom area. The hotel appears to be a business hotel catering for Asian business people (mainly Koreans based on the menu in the executive lounge). We were given a room at the end of the corridor far away from the elevator. It was quiet, our bed was comfortable, and the breakfast was good. The bar and restaurant areas were very modern and welcoming. The evening drinks and food in the executive lounge were very good. The dishes varied every night during our stay. Pizza was included every night as was fresh fruit and dessert. We recommend this hotel if coming to the city.

Dear Oscardog16, Thank you very much for taking the time to leave review of your recent stay at Mercure Haiphong. We're particularly thrilled that our quiet facilities, friendly staff, excellent environment, and great food added to your experience. Thank you also for drawing my attention to where improvements are needed. Please rest assured that I have reviewed your comments with the departments concerned. We extremely value your comment. It is by receiving candid feedback like yours, that we can make continuous improvements. We sincerely hope to see you again soon. Thank you for your strong recommendation! Linh Chi (Candy) Guest Experience Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 146 avis 9.1/10 Site
  • 236 avis 8.2/10 Chambre
  • 317 avis 9.2/10 Service
  • 118 avis 9/10 Propreté
  • 106 avis 9.2/10 Repas
  • 97 avis 8.9/10 Petit déjeuner
  • 95 avis 5.9/10 Confort

Dispensé par Trustyou

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