Mövenpick Hotel And Convention Centre Klia bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 2.388 ulasan

Jaminan Harga
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Mövenpick Hotel And Convention Centre Klia - Image 1
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Mövenpick Hotel And Convention Centre Klia - Image 4
Kompleks TH Sepang, Jalan Masjid KLIA, Sepang, 64000 Selangor Darul Ehsan, Malaysia

Deskripsi

Keistimewaan hotel

  • Convenient daily airport transfers and pre-bookable shuttle service are available.

  • Muslim-friendly hotel serving delectable non-alcoholic food and beverages.

  • Kids' club and outdoor play area

  • Choice of family and female swimming pool for guests

  • Close to Kuala Lumpur International Airport KLIA1 and KLIA2 terminals

Akomodasi kami

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Lokasi hotel

Mövenpick Hotel And Convention Centre Klia

Kompleks TH Sepang, Jalan Masjid KLIA, Sepang
64000 Selangor Darul Ehsan
Malaysia

GPS:2.78842, 101.678655

Telepon
Fax +60 3-8661 8600

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  2.388 ulasan

Catatan tamu Avis 4.5/5

Norzaiha B. Keluarga - Ulasan terverifikasi ALL

Terima kasih pada Puan Irdayati Kassim yang melayan call dan permintaan dari saya dengan baik.

Kepada Puan Norzaiha Nahari, Terima kasih kerana memilih Mövenpick Hotel & Convention Centre KLIA untuk penginapan anda baru-baru ini dan kerana meluangkan masa untuk melengkapkan tinjauan kepuasan tetamu kami. Kami berbesar hati mengetahui bahawa anda menikmati pengalaman yang menyenangkan bersama kami dan amat menghargai penilaian tinggi yang anda berikan. Terima kasih khas diucapkan atas penghargaan anda kepada Puan Irdayati Kassim atas layanan cemerlang beliau dan pengiktirafan ini pasti akan kami sampaikan kepada beliau dan seluruh pasukannya. Di Mövenpick, kami komited untuk memberikan perkhidmatan yang terbaik serta pengalaman penginapan yang tidak dapat dilupakan kepada setiap tetamu. Maklum balas anda amat berharga dalam membantu kami mengekalkan kualiti perkhidmatan dan terus menambah baik dari semasa ke semasa. Kami berharap dapat mengalu-alukan kedatangan Puan Norzaiha sekali lagi pada masa hadapan. Sekiranya terdapat apa-apa yang boleh kami lakukan untuk menjadikan penginapan anda yang seterusnya lebih selesa, jangan teragak-agak untuk memaklumkan kepada kami. Terima kasih sekali lagi atas sokongan Puan Norzaiha dan kami berharap dapat berjumpa lagi masa hadapan. Salam hormat, Easter Francis Front Office Manager

Catatan tamu Avis 5.0/5

Siti Z. F. Keluarga - Ulasan terverifikasi ALL

Good choice if nak hantar bakal jemaah haji.

Dear Siti Z. F. , Warm greetings from Mövenpick Hotel & Convention Centre KLIA! Thank you for your positive review and for choosing to stay with us. We are pleased to hear that you enjoyed your experience. We hope to welcome you back again soon. Sincerely, Shawn Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

Catatan tamu Avis 4.0/5

Khalijah Z. Keluarga - Ulasan terverifikasi ALL

Movenpick memang pilihan saya jika datang ke sini tetapi persekitaran agak kurang cantik dan bersih terutama area parking dan kurang tempat untuk santai2 udara luar. Perlu ada tambah baik sebagai hotel 5⭐

Yang dihormati Pn Khalijah Z. , Salam sejahtera daripada Mövenpick Hotel & Convention Centre KLIA. Terima kasih kerana memilih kami sebagai pilihan penginapan anda dan berkongsi maklum balas yang berharga. Kami amat menghargai komen positif anda mengenai keselesaan penginapan. Pada masa yang sama, kami memohon maaf atas kekurangan yang dialami, khususnya berkaitan keadaan persekitaran, kawasan parkir, serta kekurangan ruang santai di kawasan terbuka. Perkara ini sememangnya tidak mencerminkan standard yang kami sasarkan sebagai sebuah hotel bertaraf 5 bintang. Maklum balas anda telah kami ambil perhatian serius dan akan dikongsi bersama pasukan berkaitan untuk tindakan penambahbaikan segera. Kami amat menghargai sokongan berterusan anda terhadap jenama Mövenpick, dan berharap dapat memberikan pengalaman yang lebih baik serta memenuhi jangkaan anda pada kunjungan akan datang. Sekian, terima kasih. Yang benar, Shawn

Catatan tamu Avis 4.5/5

Nur A. M. R. Keluarga - Ulasan terverifikasi ALL

Staf yag sangat membantu + friendly ( Afifah), bilik yang sangat cantik & berpadanan dgn harga

Dear Cik Nur A. , Thank you for choosing Mövenpick Hotel & Convention Centre KLIA for your recent stay and for taking the time to complete our online guest satisfaction survey. We are delighted to hear that you experienced exceptional service during your stay and that you rated us with a perfect score on our survey. At Mövenpick, we strive to provide the highest level of service and to create memorable experiences for all our guests. Your feedback is truly appreciated as it lets us know that we are meeting our goal of delivering exceptional service. We look forward to welcoming you back to our hotel in the future and to providing you with another outstanding stay. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you once again for choosing Mövenpick Hotel & Convention Centre KLIA. We are grateful for your feedback and cannot wait to have you stay with us again. Sincerely, Shawn Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

Catatan tamu Avis 0.5/5

S. S. Keluarga - Ulasan terverifikasi ALL

Barang yang tertinggal bisa dikatakan hilang.

Dear Ibu S., Warm greetings from Mövenpick Hotel & Convention Centre KLIA. My name is Shawn, the Loyalty Manager at Mövenpick and it was a pleasure speaking with you earlier over the phone. Thank you for your email and for taking the time to share your concerns with us. We sincerely regret the distress caused by the missing Apple Watch and fully understand the importance of this matter. Please allow me to provide you with a detailed update on the investigation conducted by our team following your initial report on 3 April 2026 at 11:53 AM, shortly after your departure: 1. Immediate Room Inspection Upon receiving your notification, both our Duty Manager, Ms. Lenny, and Front Office Manager, Ms. Easter, promptly proceeded to your room (Room 4205) at approximately 12:25 PM on the same day. A thorough search was conducted, with particular attention to the shower area as highlighted. The inspection included a complete check and stripping of the room; however, no such item was found. For transparency, a video recording was taken during the search process and has been documented. 2. Location Tracking Reference We carefully reviewed the location image you shared, which indicated the device was within the hotel vicinity approximately six hours prior. Based on this, our team extended the search to surrounding areas within the indicated range; however, we regret to inform you that the item was not located. 3. Housekeeping Verification The Room Attendant assigned to clean your room after check-out was interviewed as part of our investigation. A detailed inquiry and re-check were conducted, and the team member has confirmed that no such item was found during servicing. 4. CCTV Review Our Safety & Security Manager has thoroughly reviewed the relevant CCTV footage, particularly focusing on access to your room and surrounding areas. There was no indication of any item being removed, mishandled, or any suspicious activity involving our team members. Based on the above findings, we regret to inform you that the Apple Watch has not been recovered, and there is no evidence to suggest that it was found or handled by any of our staff. That said, please be assured that all our team members strictly adhere to our Lost & Found procedures. Any item discovered in a guest room is required to be immediately reported, recorded, and securely stored. This process is closely monitored, as safeguarding our guests’ belongings remains one of our top priorities. We would like to emphasise that we are not dismissing your concern in any way, and we truly understand your confidence that the item was left in the room. However, based on the comprehensive investigation carried out, we are unable to establish its presence in the room after your departure. Should there be any new updates from your end, such as a change in the device’s location or any additional information, please do not hesitate to share this with us. We remain fully committed to assisting you and will gladly extend our cooperation for any further review if required. Thank you for your understanding, and we sincerely regret the inconvenience and concern this situation has caused you. Sincerely, Shawn Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

Pengguna web lain yang memberikan peringkat untuk hotel kami

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  • 1.957 ulasan 8.7/10 Pelayanan
  • 71 ulasan 4.1/10 Internet
  • 812 ulasan 6.6/10 Kebersihan
  • 639 ulasan 8.8/10 Sarapan
  • 586 ulasan 8.1/10 Suasana
  • 340 ulasan 8.8/10 Kolam

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