Mercure Living Putrajaya bintang 4

Catatan tamu Avis (Peringkat ALL) 4.7/5 2.007 ulasan

Jaminan Harga
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Mercure Living Putrajaya - Image 1
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Mercure Living Putrajaya - Image 4
Block A, Menara Shaftsbury Putrajaya, Jalan Alamanda Presint 1, 62000 PUTRAJAYA, Malaysia

Deskripsi

Keistimewaan hotel

  • Apartemen 1 dan 2 kamar tidur berperabot lengkap yang berada di jantung Putrajaya.

  • Apartemen luas dengan pemandangan metropolis modern Putrajaya yang memukau.

  • Apartemen dengan dapur lengkap yang akan membuat Anda merasa senyaman di rumah.

Akomodasi kami

Studio

Suite Executive

  • Maksimum 2 orang
  • 63 m² / 678 sq ft
  • Selimut 1 x Tempat tidur king
  • Pemandangan: Sisi kota
Lihat ketersediaan

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Lokasi hotel

Mercure Living Putrajaya

Block A, Menara Shaftsbury Putrajaya, Jalan Alamanda Presint 1
62000 PUTRAJAYA
Malaysia

GPS:2.939621, 101.713648

Telepon
Fax +60 3-8861 9299

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

VOLCANO SHABU SHABU

Terkenal dengan prasmanan makan sepuasnya. Menyajikan bahan segar dan bermacam hidangan khas yang populer di kalangan masyarakat lokal. Dengan konsep prasmanan, restoran ini buka setiap hari dari sarapan hingga makan siang dan makan malam.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.7/5  2.007 ulasan

Catatan tamu Avis 2.5/5

Ahmad F. M. Bisnis - Ulasan terverifikasi ALL

Makanan sarapan kurang sedap

Dear Mr. Ahmad F. M., Thank you for your valuable feedback. We are pleased to know that overall, your stay was satisfactory. Regarding the water dispenser, its placement is part of our sustainability initiative to reduce single‑use plastic, in line with our commitment as a Green Key certified hotel. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding as we work towards more environmentally responsible practices. We also regret that the breakfast did not meet your expectations. Your comments have been shared with our culinary team for improvement. Thank you once again for your feedback, which helps us continuously enhance our guest experience. We hope to welcome you back in the future. Warm regards, Wan Enderi General Manager

Catatan tamu Avis 3.0/5

Atifah A. R. Keluarga - Ulasan terverifikasi ALL

Hai , saya menginap pada 3/4-4/4, bilik 1503 , tingkat 15 , bilik tidur saya , lampu semua rosak kecuali lampu wardrobe , mesin basuh tidak boleh digunakan , terima kasih

Dear Ms. Atifah A. R., Thank you for informing us about your stay. We sincerely apologize for the inconvenience you experienced during your stay. We regret to learn that the bedroom lights were not functioning properly, except for the wardrobe light, and that the washing machine was unusable. This is certainly not the level of comfort and quality we aim to provide our guests. Please be assured that your feedback has been shared with our Engineering and Housekeeping teams for immediate inspection and corrective action to prevent similar occurrences in the future. Thank you once again for bringing this matter to our attention. We truly apologize for the discomfort caused and hope to have the opportunity to welcome you back for a more pleasant and improved stay. Warm regards, Wan Enderi General Manager

Catatan tamu Avis 1.5/5

Md A. N. M. Keluarga - Ulasan terverifikasi ALL

Maaf kerana apartment kali ini tidak seperti yang sebelumnya(saya stay dah 5 kali since banyak mesyuarat dan event di KPT). Untuk apartment kali ini mempunyai masalah shower tidak berfungsi, floor trap menakung air mandian menyebabkan bilik air berbau kurang enak. Air di sekitar mangkuk tandas juga tidak kering semalaman hal ini menyebabkan kami rasa sangat tidak selesa. Mohon pengurusan hotel dapat melaksanakan pemeriksaan dan kerja-kerja balik pulih dengan lebih berkesan agar dapat memastikan pelanggan rasa puashati stay di Mercure.

Dear Mr. Md A. N. M., Thank you for sharing your feedback, and we sincerely apologize for the inconveniences you experienced during your recent stay with us. We truly appreciate your loyalty in choosing Mercure for your meetings and events at KPT, and we regret that this stay did not meet the usual standard you have come to expect from us. The issues you highlighted such as the shower not functioning, the floor trap retaining water and causing an unpleasant smell, as well as the water around the toilet bowl not drying overnight, are certainly not acceptable. We fully understand the discomfort this must have caused you and your family. Please be assured that your feedback has been shared with our maintenance team for immediate action. We will conduct a thorough inspection and ensure the necessary repairs are carried out more effectively to prevent similar issues in the future. We truly value your constructive comments as they help us improve our service quality. It is our hope to welcome you back with a much better experience on your next stay. Thank you once again for your understanding and feedback. Warm regards, Wan Enderi General Manager

Catatan tamu Avis 0.5/5

Ahmad A. B. H. A. Keluarga - Ulasan terverifikasi ALL

Sangat tidak memuaskan. Hari pertama sahur makanan dihantar ke bilik. Hari kedua tiada makluman, tunggu sehingga nak habis waktu. Selepas call, cakap makanan disediakan dihantar ke bilik cafe.

Dear Mr. Ahmad A. B. H. A., Thank you for sharing your feedback with us. We sincerely apologize that the service you received did not meet your expectations, especially considering the price paid. We are particularly sorry for the inconsistency in your sahur meal delivery. On the first day, meals were delivered to your room, but on the second day there was no notification and you were left waiting until the last minute. This is not the level of communication or service we aim to provide. Please rest assured that we are reviewing this matter with our team to ensure clearer updates and consistent meal delivery arrangements moving forward. Your comfort is important to us, and we appreciate the opportunity to improve. Thank you again for your valuable feedback, and we hope to serve you better in the future. Warm regards, Wan Enderi General Manager

Catatan tamu Avis 4.5/5

Shamshinar A. B. Keluarga - Ulasan terverifikasi ALL

baik

Dear Ms. Shamshinar A. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wan Enderi General Manager

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.073 ulasan 9.3/10 Lokasi
  • 2.102 ulasan 8.3/10 Kamar
  • 1.502 ulasan 9/10 Pelayanan
  • 64 ulasan 5.7/10 Internet
  • 1.075 ulasan 6.6/10 Kebersihan
  • 1.021 ulasan 8.9/10 Kenyamanan
  • 646 ulasan 8.5/10 Fasilitas
  • 535 ulasan 8.3/10 Makanan

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