ザクタビーチヘリテージホテルバリ - マネージド by アコー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 213 件のレビュー

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Jl Pantai Kuta Br Pande Mas, クタ バドゥン バリ インドネシア, 80361 クタ, インドネシア

説明

ホテルのその他の情報

  • 有名なクタビーチのビーチ沿いに位置

  • モールやショッピングセンターに簡単にアクセスできる便利なロケーション

  • オーシャンビューの屋上プール

  • オーシャンビューの屋上リヴァ バー＆レストランでは、本格的な地元料理や世界各国の料理をお楽しみいただけます。

  • 2023年、グリーンキー証明書を取得しました

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ホテル所在地

ザクタビーチヘリテージホテルバリ - マネージド by アコー

Jl Pantai Kuta Br Pande Mas, クタ バドゥン バリ インドネシア
80361 クタ
インドネシア

GPS:-8.720583, 115.169792

電話番号
ファックス +62 361 3007060

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  213 件のレビュー

トリップアドバイザーの評価  4.0/5  2,062 件のレビュー

2024エクセレンス認証

Feels like a 3 star hotel and nothing special about it. Good location to beach if that’s what you want.

トリップアドバイザーの評価 3.0/5

Serena Z Couples - トリップアドバイザー認証口コミ

We arrived pretty late (1am) when we checked in the hotel and because it was so late they only had one person worked at the front desk and took forever for us to check in to our room. Also be mindful they ask for the same credit card that you booked the room with for incidental holding fees (refundable). My credit card got lost and had to open a new one so it didn’t match the booking info and that took a while to explain to the employee at the front desk. If you want to stay at this hotel, make sure you don’t ever lose your credit card. Room was roomy and clean. They made a towel swan for our honeymoon which was a nice touch. Each room has its own swim up pool. We got the king bed and it was comfy. Breakfast is all you can eat and the food choices are plenty. They have standardized western food, Indonesian food, vegetarian. Food is tasty. There is a roof top pool oversees the beach. It’s pretty small and gets filled up quick. Hotel is not on the beach so it’s not connected to the beach. You’ll need to walk across the street to walk to their public beach. Overall a good hotel if you want to stay in Kuta area for a few days. Location is good right next to the Kuta beach and walkable to the mall. Otherwise, it’s equivalent to some of the 3 star hotels in the states.

Dear Ms. Serena Zhang, Warm greetings from The Kuta Beach Heritage Hotel – Managed by Accor. Thank you for sharing your valuable feedback with us through to the online reviews To address your concerns, I believe our reception has explained regarding our room payment if the guest used same credit card the one that you booked through to online booking should present upon check-in which you were concerns for, therefore upon check-in we always do re-confirm to the guest based on their original credit card booking. Otherwise, if guest didn’t bring the card or lost card, we suggest to charge the new one (different card) and we will refund back the money on your previous card (if we already charged as 1-night guarantee). My team and I hope to have the pleasure of seeing you back for an even better experience. Thank you so much for the feedback. Stay safe and healthy. Sincerely, Alfil ALDYNO Asst. Front Office Manager

Brilliant

トリップアドバイザーの評価 5.0/5

GCP1911 ファミリー - トリップアドバイザー認証口コミ

Much better hotel than the price suggests. Reception staff were excellent and upgraded our rooms for free. We had a suite with balcony overlooking the beach. The room itself was perfect and spacious. We also had other rooms including plunge pool and also a classic twin. All rooms were immaculately clean and well maintained. If returning to Kuta, I would not stay anywhere else.

Dear GCP1911, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We do appreciate and thank you for your feedback. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

Unpleasant stay

トリップアドバイザーの評価 1.0/5

kamo B トリップアドバイザー認証口コミ

How can this hotel be a 5 stars? Not only the rooms are dates but the smell is horrible. In our way to the room we havevto cover our nose to avoid the smell. The internet is useless, doesn't even work to watch a single YouTube video. I wonder how this is an Accor hotel.

Dear kamob614, We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. First and foremost, we would like to convey our apologies for some services which are not meeting your expectation. All improvements needed have been raised to all departments concern. We will take immediate action to improve the details. Thank you for bringing the above to our attention and hope we might be able to welcome you back to The Kuta Beach Heritage Hotel and provide you with a more seamless experience. Best regards, Management

Welcoming and personalised experience

トリップアドバイザーの評価 5.0/5

Sharron B トリップアドバイザー認証口コミ

Would like to say a massive thank you to Surya, Linda and Atrita for their welcoming and attentive service. This was my first trip as a solo female traveller and these guys made me feel so pampered and special. Always a friendly smile and a chat, asking about my day. Highly recommend a stay at Heritage.

Dear 234sharronb, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us, especially Surya, Linda & Anita. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

Great view, lovely music, warm service

トリップアドバイザーの評価 5.0/5

Nomad27379023563 トリップアドバイザー認証口コミ

Located right beside the beach, awesome views with sunset and crashing waves. Had our dinner at Riva restaurant to watch the sunset. Our servers Anita, Dwi and Surya were attentive and welcoming. Anita explains their menu and happy hour cocktail promotion very well and clear. Food accompanied with the sunset views was memorable. Not forgetting, the live singing was on point and so soothing to the ears. Glad to choose this place for dinner on our last night before leaving Bali ❤️

Dear Nomad27379023563, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。