メルキュールクタバリ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 87 件のレビュー

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Jalan Pantai Kuta 10 X, Br Pande Mas.KUTA, インドネシア, 80361 バリ, インドネシア

説明

ホテルのその他の情報

  • 有名なクタビーチ沿いという好立地

  • クタの海を望むインフィニティプールとスパ

  • MyGlassパッケージをご利用いただくと、美味しいドリンクが飲み放題になります

  • 改装されたばかりのスーペリアルーム

  • MyKidsパッケージは、すべて込みのオールインクルーシブキッズメニューとアクティビティでお子様に楽しいひとときをお届けします(10～16時)

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ホテル所在地

メルキュールクタバリ

Jalan Pantai Kuta 10 X, Br Pande Mas.KUTA, インドネシア
80361 バリ
インドネシア

GPS:-8.72085, 115.169742

電話番号
ファックス +62 361 767417

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

ALANG ALANG RESTAURANT

On the 4th floor, the thatched roof is reminicent of a traditional Balinese village. With fantastic views over Kuta Beach, the restaurant offers a unique menu of a mix of Asian and western food. Dinner is a buffet style.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  87 件のレビュー

トリップアドバイザーの評価  3.7/5  1,870 件のレビュー

Not worthy

トリップアドバイザーの評価 1.0/5

khandelwalajit トリップアドバイザー認証口コミ

Location is Very very good. Atmosphere Is ok. Rooms :- I chose the ocean view room ,.which was pathey. Actually the hotel is very old and have no attention by the Owners/ the Company. Value :- May be ok. Cleanliness is ok. Noise level : ok Service is pathetic. No one is here to attend the guest.we asked for Spa service, the receptionist called almost 15 minutes in spa centre but no one responded. I personally wnt there but no one was available. Same situation was with morning breakfast, no one was ready to attend , and very few items to choose. Over all this hotel is not suggestible if any one is willing to enjoy the property. But yes it's pool is very beautifully located.and very well deserved.

Dear Valued Guest, Thank you for taking the time to share your detailed feedback with us. We sincerely regret to learn that your stay did not meet your expectations, and we truly apologize for the disappointment you experienced. While we appreciate your positive remarks regarding our location and the beautifully situated pool, we are deeply concerned about the service issues you encountered, particularly with the spa inquiry and during breakfast. Please accept our sincere apologies for the lack of responsiveness and attention, as this is certainly not the level of service we aim to provide. Your comments regarding the room condition, service quality, and breakfast experience have been shared with our management and relevant departments for immediate review and corrective action. Guest comfort and satisfaction are our top priorities, and your feedback is invaluable in helping us improve. We truly regret that we were unable to deliver the experience you were hoping for on this occasion. Should you consider giving us another opportunity in the future, we would very much appreciate the chance to restore your confidence and provide a more pleasant and attentive stay at Mercure Kuta Beach Bali. Sincerely, Management

AWESOME STAYED

トリップアドバイザーの評価 5.0/5

I9314YMvincentc トリップアドバイザー認証口コミ

The location was excellent—situated on a busy street right by the beach and surrounded by plenty of eateries, cafés, and bars. It’s within walking distance to the mall, night market, and walking street. All the staff were friendly and extremely polite across every department. I also felt very safe with security guards stationed at the hotel entrance 24/7. A special thanks to the reservation team for coordinating the beautiful decoration in our room as a surprise for my 40th wedding anniversary. Great job and well done. Thank you!

Dear Valued Guest, Thank you very much for sharing your wonderful experience with us. We are delighted to know that your stay at Mercure Kuta Beach Bali was truly enjoyable and that our prime location just steps from the beach and surrounded by cafés, restaurants, and local attractions—added convenience to your visit. We truly appreciate your kind words regarding our team. It is heartwarming to hear that you felt welcomed, safe, and well taken care of by our staff and security team. Your appreciation means a great deal to us. We are especially honored to have been part of your 40th wedding anniversary celebration. Our reservation team is thrilled to know that the room decoration brought joy and made your special moment even more memorable. Thank you once again for choosing Mercure Kuta Beach Bali. We look forward to welcoming you back for another memorable stay. Sincerely, Management

"Beachfront hotel in Kuta, close to anywhere

トリップアドバイザーの評価 4.0/5

ismaazisr トリップアドバイザー認証口コミ

Staying at this hotel was a wonderful experience! The room was cozy and clean, although not too spacious. The location was perfect, just a stone's throw away from Kuta's city center. But the highlight was the rooftop pool, which offered stunning sunset views! The rooftop restaurant was also top-notch, with delicious food and a romantic ambiance. Highly recommend this hotel for a relaxing and luxurious stay. Only few minutes by walk from beachwalk mal. Just across the street for kuta beach.

Dear Valued Guest, Warmest greetings from Mercure Kuta Beach Bali. Thank you very much for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay, especially our cozy and clean rooms, as well as our prime beachfront location just steps away from Kuta’s city center, Beachwalk Mall, and the famous Kuta Beach. We are truly pleased that the rooftop pool and its stunning sunset views became one of the highlights of your stay. Your kind words about our rooftop restaurant ,its delicious food and romantic ambiance are greatly appreciated and will be shared with our team. Your recommendation means a lot to us, and we look forward to welcoming you back for another relaxing and memorable stay at Mercure Kuta Beach Bali. Sincerely, Management

Exceptional

トリップアドバイザーの評価 5.0/5

Maxlynn H トリップアドバイザー認証口コミ

A truly exceptional experience, the staff were incredible, every one of them are so kind and helpful! The hotel is so beautiful and relaxing, I would definitely recommend staying there!

Dear Valued Guest, Warmest greetings from Mercure Kuta Beach Bali. Thank you very much for your wonderful review. We are truly delighted to hear that your stay with us was exceptional. Your kind words about our team mean a lot our staff always strives to provide warm, attentive, and memorable service to every guest. We are also pleased that you enjoyed the beauty and relaxing atmosphere of our hotel. Your recommendation is greatly appreciated. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Management

Great holidays

トリップアドバイザーの評価 5.0/5

Departure06478109480 トリップアドバイザー認証口コミ

Its good place trust me. If you looking near by airport or kuta are this one recomended and i really love the service his name is bagus, i think from reception. When i back i will book this hotel

Dear Valued Guest, Warmest greetings from Mercure Kuta Beach Bali. Thank you for sharing your wonderful review. We are delighted to hear that you had a great holiday and found our location convenient, especially for the airport and Kuta area. We truly appreciate your kind words about our service, especially your compliment for Bagus from the reception team. We will be sure to share your appreciation with him — it will certainly motivate him even more. We are very happy to know that you plan to stay with us again. We look forward to welcoming you back for another pleasant and memorable stay. Sincerely, Management

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 381 件のレビュー 7.5/10 朝食

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