Mövenpick Sharm El Sheikh

Bilgi mesajı

Mövenpick Sharm El Sheikh

Avis müşterileri puanı (ALL Puanlama) 4.5/5 178 görüş

ALLSAFE onaylı otel

Bir haritada görmek

Açıklama

Otel ekstraları

  • 5 private beaches with direct sea access

  • Diving centre

  • Horse stables

  • Wellness Centre

  • Rooms with Sea View

Otelin konumu

Mövenpick Sharm El Sheikh

Naama Bay 46619 South Sinai
46619 SHARM EL SHEIKH
Egypt

  • Uçakla

    SHARM EL SHEIKH INTL 10km / 6 mil mesafede - Servis aracı ödeme

GPS:27.913761, 34.340279

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Özetle
Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

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Mövenpick Sharm El Sheikh
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Daha fazla bilgi edinin

ALL Puanlama  4.5/5  178 görüş

TripAdvisor Derecesi  4.5/5  4.812 görüş

Nice stay but could be better

Tripadvisor puanı 3.0/5

201jingz TripAdvisor onaylı yorum

I loved the space/architecture style, the beach and the corals. Had a room with a sea view on the top floor, which was perfect! The Indian restaurant was a pleasant surprise. HOWEVER 1. Apart from the Indian restaurant, the general food quality of the hotel in general is not very high. 2. While you are relaxing next to the pool or on the beach, you get asked every 10 minutes by people from the resorts offering massage/manicure/photo shooting/water sports ect. Room service/cleaning staff members also regularly 'inexplicitly' ask for tips (i.e. when there are tips, you return to a room with 'towel swans' with flowers on the bed; when there is no tip, no fresh towel). 3. We stayed around xmas and new year, so in Sharm there are lots of outdoor parties with loud disco music going on, and some lasts until 3am. Although the hotel is at the end of the bay and away from the 'party district', the level of noise you can hear from the room was shockingly high. For 3 nights in a row, we could only sleep for a couple of hours. When we asked for earplugs, but the reception told us that they don't have any ... Despite all of this, if I have to come back to Namma Bay, I probably still choose Movenpick, because other resorts nearby can only be worse.

Dear 201jingz First of all we would like to thank you for choosing to stay in Movenpick resort. We appreciate you taking time to fill the survey and your constructive comments and observations. Thank you so much for your honest opinion. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Poor service and food

Tripadvisor puanı 2.0/5

alperarda2021 TripAdvisor onaylı yorum

We had a problem with water,coming out brown and sheets weren’t changed, so surprised the attitude of the front desk, they were like,that happens.We switched next day to a clean room with good water.There were no disinfectant at the restaurants.This Movempick was very different than the others we had stayed in Europe

Dear alperarda2021, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

Very bad experience, won't do it again

Tripadvisor puanı 1.0/5

36amirr TripAdvisor onaylı yorum

A very bad experience, Staff are not nice and totally incompetent Rooms are very bad and not in good shape Food is not good at all, we had to skip all the meals The staff and the hotel need a lot of cleaning and service training from top to bottom

Dear 36amirr, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

Was good

Tripadvisor puanı 4.0/5

pleasenow TripAdvisor onaylı yorum

Hotel is good. The staff is very hospitality and professional. Room is a clean and comfortable. The bed is nice but the air conditioning is so bad always hot. I think because it is old and not working very well.

Dear pleasenow, We would like to thank you for taking some of your precious time to write the review about your stay in our resort. Thank you for choosing Movenpick resort . We are glad to read that you appreciated our hospitality and nice and clean room. We hope to welcome you back to the resort very soon. Best regards,

Our stay in Movenpick Sharm el sheikh

Tripadvisor puanı 3.0/5

891ceo TripAdvisor onaylı yorum

I am a diamond member in All Accor so I am very caring about the style of accor I have almost stayed for 58 nights in different accor hotels in Egypt and Lebanon since 1 1/2 years We liked the place. It's very huge there was supposed to have some golf cars to transport people from one place to another There was almost no service in pool bar and you can rearly find any waiter passing by you to take orders so I had to make a call through my mobile to the hotel to direct me to the pool bar in order to take my order Myself and my wife we ordered for vegetarian pizza in the pool bar and already mentioned in the menu that it includes Salami but we did not find any salami in it Breakfast is very cheap and there is no too much items and most of the supposed to be hot food was very cold Also we discovered a Lazard in our room and they did not solve the problem because they put us in a room which was under maintenance and everything was broken in that room (4522) I hope that the management of the Hotel will put in consideration these points Myself and my wife will go back to Sharm el Sheikh last week of September this year so I hope to get positive reply or I will be staying in Promenade Hotel which is newly as accor member Mohamed Farrag

Dear 891ceo, First of all let us seize the opportunity and thank you for taking some of your precious time to write such detailed review with a lot of constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find a lot of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

Above and Beyond

Tripadvisor puanı 5.0/5

worldlytraveller111 TripAdvisor onaylı yorum

Every member of staff, every breakfast ( which they delivered to my room as I requested due to covid) every visit to the beach was way beyond my expectations. Genuine, happy workers fulfilled in their roles. The Snorkelling was amazing ( and I have just spent the last year living in the Red Sea) so accessible from a soft sandy entry point. You can drift to your hearts content as the hotel has extensive sea frontage. When I needed to find another room ( due to my allergies) we continued on until I was satisfied. Music and night time entertainment was over by 10.30 so we could all sleep ready for another fishy fun filled day. A huge Thankyou to everyone At Movenpick Naama Bay. I’ll be back! Soon

Dear worldlytraveller111, Thank you for choosing Mövenpick Resort, Sharm-el-Sheikh for your stay. Please, accept my gratitude for your comments. Your opinion is very important for me as a General manager. I am delighted to read that you were satisfied with everything during your stay! I am thrilled to know that you consider your holiday at Mövenpick Resort, Sharm-el-Sheikh as your Above and Beyond holiday experience. On behalf of the whole team, hasten to inform you: I am looking forward to have the privilege of welcoming you again and again in Mövenpick Resort, Sharm-el-Sheikh. Best Regards,

Hotel has AMAZING bones, location, great service, but needs updating and repairs

Tripadvisor puanı 4.0/5

Benegesserit TripAdvisor onaylı yorum

This is a resort with great potential... unfortunately it has been hit by economic challenges from the Arab spring movement, stoppage of Russian tourists for 5 years, then covid... the poor resort has been through a lot. It is an amazing design perched on hills overlooking the beautiful Red Sea with private sandy beaches. We loved our time here (4 nights) in a Villa (Number 2) with private heated pool. The pool was amazing but the furniture and window treatments were dated/damaged and the pictures online did not look like what we received. Things were old (but they were clean...) and that was in a VILLA.... I hate to think what the other rooms looked like. The price we paid for the amenities we got was fair.... but it was a little shocking with the difference from the photos online. Especially after dreaming about it for months during Covid! The villa was huge with 3 full bedrooms and bathrooms. Plus a full kitchen, half bath, dining room, "nanny room" with a single bed and small bath with shower. The pool was amazing with our own private covered patio and yard with full ocean view. Definitely FIVE star backyard and view. It was warm water too... loved it. We ate at the indian place two nights and the food and view was great. Our waiter Sharif was wonderful and we saw him every morning at breakfast too. Breakfast was also lovely with lots of choices and excellent breads. Sharif made our trip! Inga in customer service was also very helpful as was the manager.

Dear Benegesserit, We would like to thank you for spending your holiday with Movenpick resort, Sharm el Sheikh, for sharing your experience and for your recommendations. We are thrilled to know that you appreciated hotel views, pool, dinning experience at Rangoli . We are proud to share with you that it is our passionate and dedicated team who continuously strive to deliver our guests the best service. As such, we gladly share all of your wonderful comments with our team, which we know will only continue to inspire them. Our entire team is looking forward to welcoming you again and from our side will definitely do our best to make your next stay even more enjoyable and memorable in Mövenpick Resort Sharm El Sheikh. Sincerely,

From Zaza. Silver Member.

Tripadvisor puanı 4.0/5

Zazarevi TripAdvisor onaylı yorum

Hotel Staff is very helpful and friendly. Mostly the night receptionist Mr.Islam, Who Checked us in and helped to take the luggage to the room. everything is clean. restaurants are good. only the internet is slow and signal is weak.

Dear Zazarevi, Thank you for choosing to spend your recent holiday here with us, in Movenpick Resort Sharm-el-Sheikh. I appreciate you taking time to write a review, to share your constructive comments with us. I am proud to share with you that it is our passionate and dedicated team who continuously strive to deliver our guests the best service. As such, I gladly share all of your wonderful comments with our team, which I know will only continue to inspire them. Our entire team is looking forward to welcoming you again and from our side will definitely do our best to make your next stay even more enjoyable and memorable in Mövenpick Resort Sharm El Sheikh! Sincerely,

One week in a sea-side villa

Tripadvisor puanı 4.0/5

khaledaP4298KV Aileler - TripAdvisor onaylı yorum

The villa is HUGE. I picked it becuase of the heated pool. It was great. Probalby the best thing in the villa. They bring the breakfast to the villa for a nominal fee (half a dollar). The building is old, and required some maitanance. Staff was professional and respectfull. I had a problem with the reservation that was resolved positively except for the late departure fee. Overall, was a good stay. MIght do it again.

Dear khaledaP4298KV, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. I'm really glad that you liked your accomodation and enjoyed your stay in our Villas. As well let me thank you for your comments regarding our team members. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely,

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