Mövenpick Sharm El Sheikh 5 étoiles

Note Avis clients (Note ALL) 4.4/5 971 avis

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Mövenpick Sharm El Sheikh - Image 1
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Mövenpick Sharm El Sheikh - Image 4
Naama Bay 46619 South Sinai, 46619 CHARM EL-CHEIKH, Égypte

Description

Les plus de l'hôtel

  • 5 plages privées avec accès direct à la mer

  • Centre de plongée

  • Écuries

  • Centre de bien-être

  • Chambres avec vue sur la mer

Nos hébergements

Localisation de l'hôtel

Mövenpick Sharm El Sheikh

Naama Bay 46619 South Sinai
46619 CHARM EL-CHEIKH
Égypte

GPS:27.913761, 34.340279

Téléphone

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  971 avis

Note Avis clients 4.0/5

Muriel J. En famille - Avis confirmés ALL

Hôtel que nous connaissons depuis plus de 20 ans (dernier séjour en mai 2022). Points positifs: l'amélioration apportée dans les "nouvelles" chambres, les escalators, le pool bar

Dear Muriel J., Thank you for your continued trust and loyalty to our hotel over the past 20 years. We truly appreciate your returning visits and your detailed feedback. We are delighted that you appreciated the improvements to our renovated rooms, escalators, and pool bar, as well as the friendliness and professionalism of our reception team. Nevertheless, we sincerely apologize for the inconvenience and frustration caused by the misunderstanding regarding your transfer payment. We fully understand how disappointing it must have been to spend so much time resolving an issue that should have been handled promptly and efficiently, particularly after a similar discussion had already taken place with another family member. Please rest assured that your comments will be shared with our management team for careful review. We will use your feedback to improve communication and ensure that payment-related matters are handled more efficiently in the future. Your loyalty means a great deal to us, and we genuinely regret that this incident affected your experience. We hope to have the pleasure of welcoming you and your family back for another enjoyable and hassle-free stay. Kind regards,

Note Avis clients 4.0/5

Nicole G. Entre amis - Avis confirmés ALL

Chambre spacieuse et très confortable. La nourriture est très bonne. Le personnel est très accueillant. La situation est parfaite pour faire du snorkeling directement depuis la plage donc même si vous n’êtes pas un très bon nageur vous aurez la chance de voir des poissons directement en entrant dans l’eau depuis la plage . Il y a également un ponton pour aller plus loin et vous serez comme dans un aquarium. C’est la deuxième fois que je viens dans cet hôtel et je le conseille vivement. Tout est propre et la nourriture très bonne.

Dear Nicole G., Thank you so much for your wonderful review and for choosing to stay with us for a second time. We are delighted to hear that you enjoyed the spacious and comfortable room, our food, and the warm hospitality of our team. It is especially lovely to know that you enjoyed snorkeling directly from the beach and exploring the reef from our jetty. We are also thrilled that you had such a great experience at our Indian restaurant. Your kind recommendation means a lot to us and to the entire team. We truly look forward to welcoming you back for your next stay! Kind Regards,

Note Avis clients 1.5/5

Alexandre D. En couple - Avis confirmés ALL

Buffet médiocre pour un 5 étoiles. Pas un vrai All inclusive, pas clair sur ce que l'on a droit ou pas sans aller sur le site donc il faut du wifi... Erreur sur la chambre on devait avoir un lit king size on a eu deux lit séparés .. le personnel a juste pousser les deux lit l'un contre l'autre. Personnel très avenants ! Au service du client, une surprise anniversaire dans la chambre merci !

Dear Alexandre D., Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you found our staff welcoming, friendly, and attentive, and especially that our team helped make your birthday celebration special with a surprise in the room. It’s wonderful to know this was appreciated. We are sorry, however, that some aspects of your stay did not meet your expectations. We regret the inconvenience regarding the bed configuration and understand that simply joining two beds together was not the experience you had expected. We will review this with our reservations and housekeeping teams to help avoid similar issues. We also appreciate your comments regarding the buffet and the clarity of our all-inclusive offering. We understand how important it is for guests to have clear information about what is included, and we will share your feedback with the relevant teams. Thank you again for your constructive comments. We hope to have the pleasure of welcoming you back and providing an experience that better reflects the standards we strive to deliver. Kind Regards,

Note Avis clients 4.5/5

El M. K. En couple - Avis confirmés ALL

Très belle expérience

Dear EL M. K., Thank you for your lovely feedback! We are delighted to hear that you had a wonderful experience and enjoyed your stay overall. We are sorry, however, that noise from a neighbouring room disturbed you during the last two nights. We understand how disruptive this can be, especially at night, and sincerely apologize for the inconvenience. We hope to have the pleasure of welcoming you back for an even more peaceful and enjoyable stay next time. Kind Regards,

Note Avis clients 5.0/5

Mohamed S. En famille - Avis confirmés ALL

Bel hôtel et personnel magnifique. Le seul hic est la nourriture pas très variée

Dear Mohamed S., Thank you very much for your lovely feedback! We are delighted to know that you enjoyed the peaceful atmosphere of our hotel and that our team made such a positive impression on you. We also truly appreciate your comment regarding the variety of food. Your feedback is very important to us, and we will share it with our culinary team as we are always looking for ways to improve and offer our guests an even more enjoyable dining experience. We hope to have the pleasure of welcoming you back again for another relaxing stay!

D'autres internautes évaluent notre hôtel

  • 1 332 avis 9/10 Site
  • 2 215 avis 8.4/10 Chambre
  • 4 718 avis 9/10 Service
  • 439 avis 9.8/10 Internet
  • 1 237 avis 9.6/10 Petit déjeuner
  • 1 112 avis 7.9/10 Propreté
  • 906 avis 8.7/10 Ambiance
  • 427 avis 5.9/10 Qualité/prix

Dispensé par Trustyou

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