Mövenpick Hotel Apartments Downtown Dubai

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Mövenpick Hotel Apartments Downtown Dubai

Classificação clientes Avis (Classificação ALL) 4.5/5 669 comentários

Hotel ALLSAFE. Aprovado

Mövenpick Hotel Apartments Downtown Dubai
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Descrição

Extras do hotel

  • Bem na entrada do Dubai Mall Fountain Views

  • Perto do Burj Khalifa, DIFC, World Trade Centre e La Mer Beach

  • 244 apartamentos de hotel com serviço completo e com cozinha totalmente equipada

  • Perfeito para viagens de negócios ou lazer

  • Restaurante, lounge da piscina, piscina, academia e spa

Nossas acomodações

O Mövenpick Hotel Apartments Downtown Dubai oferece modernos quartos com todos os serviços e apartamentos com cozinha completa.

Cobertura

  • Número máximo de pessoas: 8
  • Superfície: A partir de 265 / 2852 sq ft
  • Os extras do alojamento: Piscina privada Note

Volver a Observação :

*Sujeito à disponibilidade

  • Roupão de banho
  • Instalações para fazer café/chá
  • Tábua e ferro de passar roupas

Localização do hotel

Mövenpick Hotel Apartments Downtown Dubai

Al Ohood Street, Burj Khalifa Area, 413779
413779 DUBAI
Emirados Árabes Unidos

Fax: +971 4 518 7766

  • De avião

    DUBAI INTL A 17 km / 10,56 milhas

GPS:25.194671, 55.284371

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Salas de reunião

Avaliações dos nossos hóspedes para
Mövenpick Hotel Apartments Downtown Dubai

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  669 comentários

Classificação no TripAdvisor  4.5/5  588 comentários

Certificado de excelência 2022

Disappointing 2nd experience

Classificação TripAdvisor 3.0/5

laucam22 Negócios - Avaliação certificada TripAdvisor

I had a chosen Movenpick Downtown once again after an excellent experience back in Nov21. This time was much different: -had to wait 10-15min to get some hot water -room isolation was poor and I could hear my noisy neighbors 3 nights/4 -Laundry was not handled effectively, bags not replaced and always need to request to get it back - I prepaid my stay at the beginning but never got ask to put a deposit for extras which created disruptions as I had to « pay as you go » Concierge and taxi staff are very helpful Overall really mixed experience and wandering whether I will take my chances next time …

Dear Laucam22, Thank you for taking the time to share you feedback following your stay at the Movenpick Hotel Apartments Downtown Dubai! I regret to see that your experience was impacted by the high occupancy levels of the past week. I sincerely hope to have the opportunity to regain your trust during your future visits to Dubai. Sincerely, Eric Seso General Manager

We enjoyed our stay. Courteous and cooperative staff.

Classificação TripAdvisor 4.0/5

DileepBLG Negócios - Avaliação certificada TripAdvisor

Reservation system must be improved. I had booked for the period 5-10 February 2022 with a credit card guaranty and I arrived on 6-Feb-22 early morning (if I remember I put a remark about my arrival time) but when I arrived it gave me an unpleasant surprise that my reservation was cancelled. Some of the staff must upgrade their knowledge about acceptance of foreign currency. I wanted to change a USD 100 bill but the staff refused to accept it telling that the hotel does not accept USD bill issued before 2013. However, another staff seemed to be more knowledgeable and he accepted it. So, these kinds of small things irritate the customers. Otherwise everything was very good.

Dear DileepBLG, Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. Thank you for your feedback about the reservations system. Rest assured that is something that we will look into. We look forward in welcoming you back with us on your future holidays. Best Regards, Eric Seso General Manager

Thank you

Classificação TripAdvisor 5.0/5

abdullah2242021 Avaliação certificada TripAdvisor

First of all, thanks all. Just have doubt, I was booked for one day at 1:25 PM, after 6:00 PM, I came to cancel the booking they refused to accept. So, I stay that night. I am so upset about this. Thanks

Dear Abdullah2242021, Thank you for taking the time to share your feedback. I would like to sincerely apologize for the inconvenience caused. Kindly let me know more about your experience in order for us to make improvements accordingly. We value our guests’ comments and should your future travel plans bring you to Dubai, I hope you will consider staying with us once again. Sincerely, Eric Seso General Manager

Very good stay in Movenpick Downtown Dubai

Classificação TripAdvisor 5.0/5

anassmaz Negócios - Avaliação certificada TripAdvisor

The staff was wonderful, espacially Frankline who was a very good help all the time. the room was perfect and always clean. food in the restaurant is great, and the service was at high level. I will recomend this hotel for all travelers who are looking for a quite place to be nexxt to Dubai Mall.

Dear Anassmaz, Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. We look forward in welcoming you back with us on your future holidays. Warm regards, Eric Seso General Manager

Nice hotel and location

Classificação TripAdvisor 4.0/5

rajai_awe Avaliação certificada TripAdvisor

Likes: Very clean rooms, quiet, spacious, excellent location. Free parking. Nice pool. Nice massage service. Dislikes: As a golden accor member i expected a welcome drink or an upgrade but non of this happen. Breakfast should have more variety. Check-in, check-out process are VERY slow. 15 minutes before boarding my plane, i received a call from the hotel asking to pay a deposit or else my room will be cancelled! This should not happen. Overall a nice stay but need an improvement with what was mentioned.

Dear Rajroj2005, Thank you for taking the time to share your comment with us. We are glad that you liked our prime location which is walking distance to Dubai Mall and Burj khalifa as well as the quiet and spacious rooms and recreational facilities. I do note from your comments that we have points to improve on, and I am grateful that you took the time to escalate this to us. The team and myself remain at your service until your next visit. Sincerely, Eric Seso General Manager

One of the best Hotel on the Downtown (good price)

Classificação TripAdvisor 5.0/5

firas2030 Avaliação certificada TripAdvisor

One of the best Hotel on the Downtown For the price, very clean and nice hotel the price is amazing, that why I chose it. Near to Dubai Mall around 15 minutes Walking you will be on the mall. Very near to bulvard

Dear Firas2030, It is such an immense pleasure to have served you during your recent stay with us. We are glad that you find our services and amenities up to your comfort. Let me take this opportunity in thanking you for taking your time in rating your stay with us. We are excited to welcome you on your next visit in Dubai. Best Regards, Eric Seso General Manager

Amazing hotel in Dubai downtown

Classificação TripAdvisor 5.0/5

sofianepro60100 Avaliação certificada TripAdvisor

I had a pleasant stay in your establishment. All the staff is very welcoming and professional. A big thank you to the 2 young waiters of the pool bar as well as the breakfast team who were also very helpful and smiling. The hotel is cozy with a nice modern decoration. I highly recommend this hotel

Dear Sofianepro60100, Thank you very much for taking the time to write your lovely message to our team! It was a real pleasure having you as our guest. Your kind words of appreciation are a great encouragement for the entire hotel team. Delivering warm hospitality service to our guests is our main goal and it is truly rewarding for us to read that we have achieved it. We sincerely hope that we will have the opportunity to welcome you back to our property in the near future. In the meantime, we hope you had a pleasant journey home. Sincerely, Eric Seso General Seso

Bad experience

Classificação TripAdvisor 1.0/5

Shakeman007 Avaliação certificada TripAdvisor

Terrible constant maintenance issues which were a huge nuisance. Poor service and responsiveness. Management did not care or deal with despite being a gold Accor member. Will not stay in this hotel ever again.

Dear Shakeman007, Thank you for taking the time to write a review on Tripadvisor following your stay at Mövenpick Hotel Apartments Downtown Dubai. We truly value your opinion as it is from your comments that we are able to uphold our commitment to excellence, thus providing you with customer satisfaction for future visits. While it is certainly never our intent to disappoint our guests or provide anything less than the best in personal service and facilities, I would like to sincerely apologize for the inconvenience caused during your stay. Rest assured, I have forwarded your feedback to designated Department Heads to take necessary action and ensure this matter is addressed for future guests. I can assure you that the care and comfort of our guests is our number one priority and we hope that should your future travel plans bring you back to Dubai, you will consider staying with us once again. Sincerely, Eric Seso General Manager

Very memorable stay

Classificação TripAdvisor 5.0/5

Fxmafia Avaliação certificada TripAdvisor

The MovenPick I stayed in is definitely one of the few “feel good” hotels in downtown Dubai...in terms of hospitality that truly had the Xmas vibe...I just wish they had more fun activities on premises...I especially loved that I managed to book their only apartment with the “Burj view”

Dear Fxmafia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Eric Seso General Manager

Very Cool Pĺace , Well Located

Classificação TripAdvisor 5.0/5

Josaphatkiboko Solo travel - Avaliação certificada TripAdvisor

Well Located, Nkce Breakfast, Very Good Wifi, Nice Swimming Pool but Not As Deep as Id like but large. Super Market Nearby, 24 hours everyday QUALITY Service , I really liked my time there my visitors too

Dear Josaphatkiboko, It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. We look forward in welcoming you back with us on your future holidays. Best Regards, Eric Seso General Manager

Unfortunately Appalling Experience

Classificação TripAdvisor 1.0/5

hussaink826 Negócios - Avaliação certificada TripAdvisor

Stains on furniture. Flies everywhere in the room despite 2 times full pest control. Service is appalling and very slow. No amenities given throughout the stay. Customer satisfaction zero. Mangers could not resolve the issue.

Dear Hussain, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Eric Seso General Manager

Great experience

Classificação TripAdvisor 5.0/5

Ossamawah Avaliação certificada TripAdvisor

Very clean room and amenities. I visited their spa (Onsen) and had an amazing relieving experience. The therapist Yuni if I’m not mistaken is very professional and hygiene expert. Room service is spotless. Will repeat my stay in such lovely hotel apartment.

Dear Ossamawah, Thank you for taking the time to share your lovely comments on TripAdvisor family! We are thrilled to read that you enjoyed your overall experience with us especially the relieving experience given by Yuni in our Onsen Spa. We hope we will have the opportunity t welcome you once again. Kind regards, Eric Seso General Manager

The perfect stay

Classificação TripAdvisor 5.0/5

mamscoulibaly Negócios - Avaliação certificada TripAdvisor

I’ve enjoyed my stay and will come back for sure! Rooms are clean and service is on point. I’ve made an early checkin and the assistance was perfect. The breakfast is also very good. The valet parking is too small I think that it’s the only weakness of this hotel.

Dear Mamscoulibaly, Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. Thank you for your feedback about the valet. Rest assured that is something that we will look into. We look forward in welcoming you back with us on your future holidays. Best Regards Eric Seso General Manager

My home in Dubai

Classificação TripAdvisor 5.0/5

Georges2048 Negócios - Avaliação certificada TripAdvisor

I have stayed 3 times at the Moevenpick Downtown during the last month I I have been very pleased with the quality of service I have received. It is good to feel treated not as a guest but as a friend with everybody at the hotel welcoming you so nicely.

Dear Georges2048, It is with great pleasure knowing that you have enjoyed your family holiday during your recent stay at Mövenpick Hotel Apartments Downtown Dubai and that our services, accommodation as well as the location met your expectations. We hope you also had the time to explore the area as we are close by the Dubai Mall and The Burj Khalifa. Let me take this opportunity in thanking you for taking your time in rating your stay with us. We are excited to welcome you and your family on your next visit in Dubai. Best Regards, Eric Seso General Manager

Nice rooms & staff. Great value for stay. Not so much service.

Classificação TripAdvisor 3.0/5

speedmercury Família - Avaliação certificada TripAdvisor

Location is a 10-minute walk from the Dubai Mall and Burj Khalifa water fountain. It served our purpose of the stay, in downtown. Forget about view from hotel rooms. There's a small grocery store right next to the hotel. Very nice apartments.

Dear Speedmercury, Thank you for taking the time to share your feedback following your stay at Movenpick Hotel Apartments Downtown Dubai. I was truly delighted to know that you enjoyed your stay with us specially the prime location of the property which is in walking distance to Dubai Mall and Burj Khalifa. We hope we will have the opportunity to welcome you once again. Kind regards, Eric Seso General Manager

Disappointing

Classificação TripAdvisor 4.0/5

RashKe Couples - Avaliação certificada TripAdvisor

Our second stay within a year. Got an upgrade to a spacious one bedroom apartment which was clearly not cleaned properly. Well located close to Dubai Mall, but not much else in and around the hotel. Numerous constructions sites nearby, but thankfully not noisy during our stay. This hotel has great potential, requires better house keeping and public relations.

Dear RashKe, Thank you for taking the time to share your feedback following your stay at Movenpick Hotel Apartments Downtown Dubai. I do note from it that we have points to improve on and I am grateful that you took the time to escalate these to us. We hope we will have the opportunity to regain your trust during your future visits in Dubai. Kind regards, Eric Seso General Manager

Excellent Apartment, Service and Location

Classificação TripAdvisor 5.0/5

Abdalmonem G Negócios - Avaliação certificada TripAdvisor

Excellent apartment, room service, etc.. Valet parking is available. Free chocolate available at lobby at certain time. Everything available at the apartment, superb location just opposite to Dubai Mall near Cinema Parking and fountain. Highly recommended.

Dear Abdalmonem G, Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. We look forward in welcoming you back with us on your future holidays. Best Regards, Eric Seso General Manager

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