Mövenpick Al Mamzar 0 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 233 görüş

Mövenpick Al Mamzar - Image 1
Mövenpick Al Mamzar - Image 2
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Mövenpick Al Mamzar - Image 4

Açıklama

Otel ekstraları

  • Hizmet sunulan otel daireleri

  • Dört adet tam donanımlı toplantı odası

  • Dubai Uluslararası Havaalanı'na 15 dakika uzaklıktadır

  • Al Mamzar Beach Park, metro istasyonu ve alışveriş merkezine ücretsiz servis aracı

  • Eksiksiz mutfak gereçleri/WiFi ile bina içinde eczane ve market

Konaklama olanaklarımız

Otelin konumu

Mövenpick Al Mamzar

Corner Cairo Road, 46th Street Al Mamzar, 92114
DUBAİ
Birleşik Arap Emirlikleri

GPS:25.286688, 55.350444

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • Oda servisi
Otele yakın
  • Araba parkı

SPICES

Spices is a contemporary all-day dining restaurant that provides exceptional International cuisine. The offerings range from Oriental creations and traditional Middle Eastern cuisine to the world's homemade classics.

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Daha fazla bilgi edinin

ALL Puanlama  4.3/5  233 görüş

TripAdvisor Derecesi  4.5/5  1.383 görüş

2024 mükemmeliyet sertifikası

Nice place with good service

Tripadvisor puanı 5.0/5

Jaffer_87rta Aileler - TripAdvisor onaylı yorum

my heartfelt gratitude for the exceptional experience during my recent stay. From the warm welcome at reception. That lady receptionist greeted us with a smile, quickly checking us in and ensuring all our needs were met. It's rare to find that kind of genuine hospitality; she made us feel right at home. With incredible assistance from that bellboy, Mr. Satheesh, every moment was delightful. His insider tips helped us discover hidden gems, making our trip even more special. Additionally, Mr. Ola’s attentive security provided peace of mind, enhancing our comfort. especially, the room was very clean, and the rooms were big with an affordable price, and that ambiance is amazing. Overall, your friendly staff and outstanding service made a lasting impression. I happily recommend Movenpick to all my loved ones and friends, and I look forward to returning soon! Thank you for creating such wonderful memories!❤️❤️

DearMr.Jaffar Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your recent stay with us and taking the time to provide us your review. It is only with valuable comments such as yours that we are able to keep up and improve our high service standards and emphasize on the requirements of our valued guests. We are very happy that your stay with us turned into a memorable experience, which this is the biggest reward for our hard work and continuous effort to provide hospitable and efficient services. Thank you and we hope to welcome you back to the hotel in the near future. Yours Sincerely, Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Disappointing Stay at Mövenpick Al Mamzar: A Far Cry from Five Stars

Tripadvisor puanı 1.0/5

k1pro TripAdvisor onaylı yorum

Travel Date: Early August 2024 Booking Platform: Trip.com We recently booked a one-night stay at the Mövenpick Al Mamzar in Dubai for a layover. Listed as a five-star hotel, our experience fell far short of expectations. Major Letdowns: Dated and Unkempt: The apartments felt more like old, tired rentals than a luxurious hotel. Worn furniture and a single functioning bath towel for three guests were immediate red flags. Understaffed: Encountering only one receptionist and a frequently unavailable bellboy created a frustrating lack of service. Uncomfortable Sleep: Despite booking for three, the provided room only had a king bed. A makeshift bed for our son offered a less-than-ideal sleep experience. Stale Atmosphere: An overall musty smell pervaded the apartment, further diminishing the appeal. Breakfast Below Par: Limited Choices: The breakfast spread consisted mainly of vegetables, some fruit, a single cheese option, and low-quality bread for toasting. Flies hovering near the food added another layer of unpleasantness. Inattentive Staff: A lone attendant seemed indifferent to providing basic service during breakfast. Positive Aspects (Difficult to Find, But Here They Are): While the overall experience was disappointing, there might be a few redeeming qualities for some travellers: Location: Depending on your travel plans, the location might be convenient. Who Should Avoid This Hotel: Anyone expecting a true five-star experience Families with children seeking comfortable accommodations Travellers looking for attentive and professional service Recommendation: We strongly advise against staying at the Mövenpick Al Mamzar. There are numerous other hotels in Dubai that can offer a genuine five-star experience for a similar price point. Consider exploring alternative options before booking here. Additional Notes: We have attached photos of the hotel's condition to support our review. It's important to note that other travellers may have had different experiences. However, our stay did not reflect the five-star rating advertised by the hotel or Trip.com. We hope this review helps you make an informed decision about your next stay in Dubai!

Dear Guest, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. I do appreciate the time you have taken to write to us your concerns. I have noted the different issues that you have experienced during your stay with us here and would like to personally apologize for any inconvenience caused. All concerned departments have been informed on your complaints and the respective department heads are taking the matter very seriously to ensure that such incidents do not re-occur. We hope that you would give us another chance to be of better service to you and we will do everything possible to ensure we meet and indeed exceed your expectations. Yours sincerely Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Good Staff

Tripadvisor puanı 5.0/5

Aashish D TripAdvisor onaylı yorum

The best service in UAE. Cozy environment and friendly staff. Professionalism at their best. Must visit if you seek a stay. Especially Hosenayaran Shah. Very professional. Helped in navigating the place and helpful. My stay was very good.

Dear Mr.Aashishd, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your recent stay with us and taking the time to provide us your review. It is only with valuable comments such as yours that we are able to keep up and improve our high service standards and emphasize on the requirements of our valued guests. We are very happy that your stay with us turned into a memorable experience, which this is the biggest reward for our hard work and continuous effort to provide hospitable and efficient services. Thank you and we hope to welcome you back to the hotel in the near future. Yours Sincerely, Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

NO REPEAT VALUE

Tripadvisor puanı 3.0/5

Sunil D TripAdvisor onaylı yorum

We visited the Spices restaurant on the ground floor of Movenpick at this address. At best, the ambience was below average. The variety of the food available was extremely limited and its taste at best average. The only positive point about this visit was the staff who were all very smiling, friendly, and helpful. Besides that, there's no repeat value here.

Dear Mr. Sunil Our team at Mövenpick Hotel Apartments Al Mamzar Dubai would like to send you our collective gratitude for sharing your splendid moments with us regarding your dinning expeirnce at Spices restaurant We have noted the experience, as reflected by your review. Rest assured that we will do what we can to keep improving our services so that you're more than pleased during your next visit. Looking forward to seeing you again soon! Yours Sincerely, Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

AMAZING AND PERFECT GO TO

Tripadvisor puanı 4.0/5

Navigate19902473944 Aileler - TripAdvisor onaylı yorum

This hotel is the perfect go to for any tourist who wishes to visit Dubai at any time. The service from Ms. Rashila was hospitable and sweet and the table service was delightful. She was quiet welcoming and friendly. Defenitly recommend this hotel.

Dear Mr.Navigate, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for sharing your positive dining experience with us. We were happy to read that you thoroughly enjoyed the food and service by Rashila. We will certainly share your positive comments with the entire team. Thank you and we look forward to hosting you again in the near future. Yours Sincerely, Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

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