Movenpick Аль-Мамзар 0 звезда

Примечание: отзывы клиентов (Рейтинг ALL) 3.8/5 Отзывов: 341

Гарантия
лучшей цены
Movenpick Аль-Мамзар - Image 1
Movenpick Аль-Мамзар - Image 2
Movenpick Аль-Мамзар - Image 3
Movenpick Аль-Мамзар - Image 4
Corner Cairo Road, 46th Street Al Mamzar, 92114, 0 ДУБАЙ, Объединенные Арабские Эмираты

Описание

Особенности отеля

  • Апартаменты с обслуживанием

  • 4 прекрасно оформленных конференц-зала

  • 15 мин до Международного аэропорта Дубая

  • Бесплатный шаттл до пляжного парка Аль-Мамзар, станции метро и ТЦ

  • Полноценная кухня, WIFI, аптека и продуктовый магазин в здании отеля

Наши номера

Расположение отеля

Movenpick Аль-Мамзар

Corner Cairo Road, 46th Street Al Mamzar, 92114
0 ДУБАЙ
Объединенные Арабские Эмираты

GPS:25.286688, 55.350444

Телефон
Факс +971 4 607 2999

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Обслуживание в номере
Рядом с отелем
  • Парковка

SPICES

Spices is a contemporary all-day dining restaurant that provides exceptional International cuisine. The offerings range from Oriental creations and traditional Middle Eastern cuisine to the world's homemade classics.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  3.8/5  Отзывов: 341

Рейтинг TripAdvisor  4.4/5  Отзывов: 1 529

Сертификат качества 2025

Poor Housekeeping and smelly room

Примечание: Tripadvisor 1.0/5

Mohseen B Реальные отзывы TripAdvisor

1. Room Condition: Upon arrival, the room had a strong and unpleasant smell. The washroom was wet and not properly dried, clearly indicating that the room had not been prepared to acceptable standards. The smell continued to come specifically from the washroom despite the fact that we had not used it. 2. Housekeeping Response: When we raised the issue, the housekeeping staff member (likely the supervisor/manager) responded in a dismissive and defensive manner. She insisted that the smell was from our shoes or socks, which was incorrect, especially since we had just entered the room and the washroom had not been used at all. Her attitude was rude and unprofessional. 3. Request for Room Change: We requested to change the room due to the persistent smell. However, we were informed that room change was not possible without being given any proper reason. 4. Request for Fragrance Spray: Since room change was denied, we at least requested that housekeeping spray some fragrance in the room. They agreed, but when we returned to the room in the evening, nothing had been done. The room remained in the same smelly condition, and no fragrance spray had been applied. 5. Refund Request: Given the poor room condition, unprofessional behavior, and lack of corrective action, we requested a refund. Our request was rejected without any valid justification. Overall Feedback: The overall experience was very disappointing and far below the expected standards of hospitality. The room was not properly cleaned, the staff response was unprofessional, and no effective solution was provided despite multiple requests. Requested Action: I request the management to review this matter seriously, reconsider the refund, and take corrective measures to improve room hygiene, staff attitude, and overall service quality.

Well clean from housekeeping team

Примечание: Tripadvisor 5.0/5

MD B Реальные отзывы TripAdvisor

Great service from housekeeping team Thanks to everyone for your amazing service staff was MUSTAKIM abdul nabeel das mr jibran assist us well

Dear Valued Guest, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your recent stay and for sharing your feedback. We are delighted to hear that you received great service from our Housekeeping team. Your kind words are truly appreciated and will be shared with the team. We look forward to welcoming you back in the near future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Staff was best

Примечание: Tripadvisor 5.0/5

Usman K Реальные отзывы TripAdvisor

I had an exceptional stay at your hotel, and a major reason behind this great experience was Shams – the Bellman. From the moment I arrived, Shams greeted me with genuine warmth and professionalism. He handled my luggage with care, guided me through the hotel facilities, and made sure I felt comfortable at every step. His attention to detail, respectful attitude, and willingness to assist truly stood out. Staff like Shams elevate the entire guest experience and reflect the hotel’s high standards. A huge appreciation to him for making my stay memorable. Highly recommended

Dear Mr. Usman K, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your recent stay and for sharing your kind feedback. We are delighted to hear that our Concierge team made your stay smooth and memorable with their helpful and professional service. Your appreciation means a lot to us and will be shared with the team. We look forward to welcoming you back soon. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Well clean from housekeeping team

Примечание: Tripadvisor 5.0/5

Md R Реальные отзывы TripAdvisor

My experience was amazing at stay in movinpick Hotel al mamzer i had excellent services from housekeeping team they keep clean and tidy my room the staff MUSTAKIM ABDUL NABBEL DAS JIBRAN

Dear Valued Guest, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your recent stay and for sharing your feedback. We are delighted to hear that you received great and high-quality service from our housekeeping team. Your kind words are truly appreciated. We look forward to welcoming you back in the near future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Good housekeeping team for your well clean

Примечание: Tripadvisor 5.0/5

Jannat A Реальные отзывы TripAdvisor

Amazing service from housekeeping team Im really appreciate fro your great service thanks to everyone.. Staff MUSTAKIM abdul nabeel das supervisor mr jibran

Dear Ms. Jannat, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your recent stay and for sharing your review. We are pleased to hear that you received amazing service from our housekeeping team. Your appreciation means a great deal to us and will be shared with the team. We look forward to welcoming you back again soon. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 482 Отзывов 8.8/10 Расположение
  • 964 Отзывов 6.9/10 Номер
  • 2 792 Отзывов 9.5/10 Сервис
  • 10 Отзывов 3.3/10 Интернет
  • 534 Отзывов 6.3/10 Чистота
  • 221 Отзывов 7.8/10 Завтрак

В сотрудничестве с Trustyou

Другие отели поблизости

Все наши в отеле в городе ДУБАЙ

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.