Grand Mercure Дубай Сити 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 908

Гарантия
лучшей цены
Grand Mercure Дубай Сити - Image 1
Grand Mercure Дубай Сити - Image 2
Grand Mercure Дубай Сити - Image 3
Grand Mercure Дубай Сити - Image 4
Улица 61B, Garhoud, Рядом со станцией метро GGICO, 79841 ДУБАЙ, Объединенные Арабские Эмираты

Описание

Особенности отеля

  • Complimentary shuttle to Dubai Mall, La Mer Beach and drop off to DXB Airport T1 & T3

  • Ресторан, лобби-кафе, открытый бассейн, спа-салон и спортзал

  • 2 мин. пешком до станции метро GGICO, рядом с центром Дейры и торговыми центрами Festival City

  • Бесплатный высокоскоростной WIFI и крытая автостоянка

  • Изысканные удобства, современные роскошные номера (257) и меблированные апартаменты (104)

Наши номера

Расположение отеля

Grand Mercure Дубай Сити

Улица 61B, Garhoud, Рядом со станцией метро GGICO
79841 ДУБАЙ
Объединенные Арабские Эмираты

GPS:25.250933, 55.343706

Телефон
Факс +971 4 525 0001

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Обслуживание в номере

WALIMA

Indulge in our high quality Middle Eastern inspired culinary offerings for breakfast & lunch buffet options

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.9/5  Отзывов: 908

Рейтинг TripAdvisor  4.5/5  Отзывов: 511

Сертификат качества 2023

Удобно транзитным пасажирам

Примечание: отзывы клиентов 5.0/5

Константин Семьи - Проверенные отзывы - ALL

Очень удобно,при длительных стыковках

Dear Konstantin, Thank you for your positive feedback. We are pleased that our location was convenient for your transit. Sincerely, Hotel Management

Am visiting again soon

Примечание: Tripadvisor 5.0/5

Mark D Реальные отзывы TripAdvisor

My stay at Grand Mercure was a breath of fresh air! The housekeeping staff were top-notch, keeping my room spotless throughout my visit. I was impressed by the attention to detail and the cleanliness standards maintained. It's clear that they take pride in their work, and it made my stay all the more enjoyable. Kudos to the housekeeping team for their hard work and dedication to ensuring a comfortable experience for guests like me!

Hi Victoria, We're delighted to hear about your wonderful experience at Grand Mercure Dubai City! Our housekeeping team works tirelessly to maintain high cleanliness standards and provide exceptional service. Your kind words motivate us to keep up the good work. We can't wait to welcome you back soon! Hotel Management

Отличное расположение

Примечание: отзывы клиентов 4.5/5

Nurlan Семьи - Проверенные отзывы - ALL

Великолепный сервис, отличное расположение прямо возле аэропорта.

Hey Nurlan! Thanks for the feedback! We're glad you liked our location and service. Looking forward to seeing you again! Hotel management

Terrible staffs

Примечание: Tripadvisor 1.0/5

400omerb Семьи - Реальные отзывы TripAdvisor

As taj is offering bookings iver whatsapp first of all i texted on whatsapp to assist me with booking given all the details but no confirmation was made by Mr, tariq muhamamd so on the day of checkin i came to the hotel around 8:30am in the morning and informed them that i did not get any confirmation anyhow you can make the booking and i will wait for the room even taj offer 8am early checkin, understood about the availability for the room but the gentleman at the reception i forgot his name he was an indian or nepali wearing white dress was very rude and blunt by saying the hotel is full, accordingly informed him to atleast make the booking for me without taking it into considration he said i can't even make the booking, i was shocked by his answers that how can he say NO to the guest even though he should be polite and well mannerd, on asking him to call the manager he bluntly said he's on the meeting and he can not come so insisted him to let me speak to him just call him for which he clearly deined, so afterwards he just picked up the phone and called Henery i dont know his designation but the gentleman came and asked about what was the problem so informed him about the situation as per him he could not book taj bookings directly from the reception the booking should be made by reservation understanding his point informed him to make the booking for me and just send me the confirmation on my whatsapp so i woll come later for checkin, he took all my necessary details and said that we will get back to you until now 2 days NO confirmation received where as it was a special day for me which they ruined it, last but not least i texted the number which i tried to make the booking but this gentleman mr tariq didnt even bother to reply me after reading my text .i am really disappointed by the treatment that i got from these 3 staffs and will make sure that i will not come back even i stayed 2wks back but from now i will Not, 3rd even i call the guest service but not the lady really assist i got from the lady and on asking the name she was not ready to tell her name, management should take this seriously, these staffs have zero customer service and are lacking on how to deal with the guests.

Dear Omer B, We sincerely apologize for the inconvenience you experienced during your recent stay. Your feedback has been duly noted, and we assure you that necessary steps will be taken to address the issues you have raised. We appreciate your valuable comments as it helps us improve our services. Thank you for bringing this to our attention. Hotel Management

Good hotel , nice view ,rooftop pool is wonderfull

Примечание: Tripadvisor 5.0/5

Luis F Реальные отзывы TripAdvisor

I had dinner in Walima. Restaurant, rib eye is wonderful, so good, Irish service is excellent , she took care of while having dinner, and I was so happy with service.thank you very much. Also the hotel itself is very good place, calm and clean with many good people working always supporting customers and giving best service

Dear Luis F, Thank you for your positive feedback! We are delighted to hear that you enjoyed the hotel's amenities, especially the rooftop pool and dining experience at Walima Restaurant. Our team strives to provide excellent service, ensuring a pleasant and memorable stay for all our guests. We appreciate your kind words and look forward to welcoming you back soon. Hotel Management

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 760 Отзывов 9.2/10 Расположение
  • 2 363 Отзывов 7.5/10 Номер
  • 4 458 Отзывов 8.7/10 Сервис
  • 53 Отзывов 6.6/10 Интернет
  • 1 080 Отзывов 7.8/10 Чистота
  • 1 039 Отзывов 8/10 Завтрак
  • 759 Отзывов 9.1/10 Атмосфера
  • 547 Отзывов 8.6/10 Удобства

В сотрудничестве с Trustyou

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