Biggest drawback - No Parking. Set down area difficult to find at rear of hotel in an enclosed courtyard not well sign posted. Closest parking in shopping centre several blocks away. Not very conveniant especially for older folk. Would not stay here again for this reason. Also No restaurant or Bar on site. No fresh air in room only A/C. Would not recommend.

Clean, quiet, friendly & helpful staff all in a great location. This is a very comfortable hotel. The bathroom/toilet was particularly good with a walk in shower and strong exhaust fan. Nearby parking worked perfectly.

Arrived later at night and as I approached the heavyset staff member who seemed like he was on a personal call as he let out an audible sigh as I approached the counter. Asked whether an upgrade was available and his response was indifferent so I don’t know whether I actually got upgraded as an All Platinum member. Was flatly told no breakfast despite purchasing the specific option (due to COVID). Went to my room and noticed a large crack on the window with duct tape covering it. No toiletries provided. Went down for a wander after freshening up and asked for an umbrella if they had any. Response was a snappy “run out!” with no politeness. Poor service. Poor attitudes. I expected better from the chain. I won’t stay here again. Try the Novotel next time.

How was I able to book a Bed and Breakfast rate when the restaurant closed in July? We were seeking to eat all our meals inhouse to boost our spend in order to make Diamond this year. Whilst we were refunded $50, we were very disappointed and only stayed one night. We have since cancelled an additional two more upcoming weekend breaks, two x 5 night stays and booked elsewhere as a result. A shame as Sebel use to be one of the best core (maximum status credits) Accor hotels in Canberra.

I stayed here for 2 nights back in late May. The welcome was only average and certainly no benefit in being an ALL Gold member. Until writing this I have still not even received my points or nights, despite writing to Accor who sent an email saying they received it on 2nd June but have never acted. Rooms are ok. Location is central and certainly one of the positives. Breakfast is run by 1 person, so if you see several guests already in the restauarnt be prepared for a wait in service. On departure we left our luggage with the front desk and was very concerned when we returned to pick it up nothing was asked from us. The just opened the door and said take your luggage (other bags were there as well!).

We enjoyed our stay in the Sebel. Our room on the 6 th floor was at the end of the corridor and was spacious and very comfortable. The bed was excellent and room was very quiet with lovely views of surrounding city. As weather was wet we ate in Hotel for meals and were most impressed by the friendly staff and great service. Meals were excellent and great value for money using our Accor card. Parking

Came back late at night and had a real noisy building site in front of my window so had two nights just 4h of sleep. The night after was a party in the neighbor room and no one at the reception. Unlucky but for the money not ok eather.

Nicely renovated room, very clean and comfortable. Sadly, the air-conditioning seems to have air blockages or something so that every so often it sounds as though someone is having a bath or a baby is crying - sadly this happened sporadically all through the night and made for an unpleasant sleep experience despite having a very comfortable bed! Staff at the bar in the restaurant were disinterested and not very engaged.

Great location Excellent service Great room Disappointing and that parking is not available Excellent food both breakfast and dinner It would be good to be provided with tourist ideas as we had come from NSW

Probably one of the best hotels I've stayed at for staff professionalism and service. Rooms are spacious, well-appointed and very clean. Restaurant is also excellent. I can't rave enough about how good the food and service is here. The hotel is in the Canberra CBD within short walking distance of shopping, restaurants, attractions Only bad point is lack of parking. The hotel does NOT have its own car park. There are about a dozen on-street spots at the rear entrance which are gone pretty quickly and can come with costs and time limits. The nearest secure parking lot comes at a cost and is 2 blocks away. There are two 15min parking spaces at the rear entrance for hotel guests to check-in or be dropped off.

Nice modern rooms, close to restaurants, but NO CARPARK. There is also no street parking nearby. The staff directed us to the Westfield carpark which is a 10min walk, not very nice if you have luggage. There is a closer outdoor carpark (London Circuit East Parking) 250m away which is cheaper, but less secure.

Great stay at Sebel Canberra where we felt safe & well looked after. Room was spotless, meals in the restaurant delicious & staff very attentive. Ease of check in & access to room was good. Location central for walking around Canberra sites,

Excellent location for accessing all that Canberra has to enjoy, food, bars and sightseeing locations. Staff were excellent and very attentive. Facilities were outstanding and I will definately be returning.

Personal medical No parking - I t should have been documented that the parking opposite the hotel was metered and heavily patrolled- we were issued with a traffic infringement. Hotel staff should have stressed this,! Was at the Novatel the week before and couldn’t fault the staff accommodation, reception facilities. Restaurant only served pizza . They wouldn’t even accomodate a salad with the pizza. overall experience disappointing . Won’t be going back .

We were disappointed that the restaurant was closed but understood why with Covid19. Parking was short term and we had to park in a station 500m away, otherwise all good. Location is very convenient to Canberra services and restaurants.