I stayed 2 nights at ibis styles canberra. the room needs to be refurbished. the sink in the bathroom was broken and was patched up with some sort of glue. I was impressed with the service by Chris who works in the restaurant. he's very friendly and obliging , bringing us things that we need. the breakfast variety was good but the food was not that impressive. anyway it's still fairly good value for the price I paid.

Stayed many times arriving after hours they always make sure you know key is in night safe. Missed beakfast deliberatly but when we went to settle accont my son told me he was hungry and they heard him and then went out of there way to provide him some complimentary breakfast well after closing time.

Warmly welcomed on arrival. Plenty of off street parking available. Very quiet location, but central to so many attractions. The hotel offers many facilities including a gym and outdoor pool. a special mention must go out to the customer service in particularly to Chris, the F&B manager, his work ethic is outstanding, nothing was too much!! His attitude was very pleasing to see. Breakfast was also offered daily. Rooms were serviced daily, though the floors could have done with a vacuum.

We received excellent attention from the staff at the Ibis Styles. This was a return visit as we had a good stay previously. There was a minor issue with the room which was sorted out straight away. The food was excellent. Our kids loved having a 'hotel breakfast' and a splash in the pool. Overall the venue is a little tired these days but it is clean, the price is right and parking is easy. We will go back again.

The building facade and all facilities looks dated and due for some renovation, but it’s my second stay with my family with young kids and we at love staying with Ibis Styles. One thing to note is that the bathtub knobs are almost unreachable without stepping into the tub as the screen is fixed on one side. The swimming pool should also be upgraded with heating by now to make it five stars. Hopefully the next time we visit it would be different! Love the fact that breakfast is affordable by charging only adults and not kids!

Terrible experience to stay in ibis style Canberra. Beds were unexpectedly low quality, it gave me backache. During three night stay I couldn’t sleep even one. Room service was so poor. Even after my request two times, at the end of the day room was dirty along with full rubbish bins.

The rooms needs to a bit of TLC. Feels old, outdated. Needs some modernisation. Room service inconsistent. Things that needed replacing didn't happen at times, ie toilet paper, tea bags, bath mats. Dining room very busy (during the holiday period) and a bit chaotic but staff tried their best to accommodate. Beds were comfortable but the pillow was too tall for me. Bunk beds were quite creaky. I doubt I'd stay at this place again considering the plethora of hotels in Canberra

The picture on the website does not look like the actual look. The room was dark, outdated, and smelly. The dining table collapsed on the 2nd night, we advised the reception. We were told nothing wrong with the lamp. Ha?? We will never go back. 3rd stay here FYI.

Very comfortable but the rooms do need modernising. The meals were great and all staff were very obliging and friendly. The grounds are well kept and the location for me was terrific as I went to the National Gallery and to Tuggeranong.

Normally stay here and it’s great. How this time in room 509 all was great until after breakfast I went to get in the shower and the cold water tap spun but cold water never came out. Had to bathe in the sink

Depressing looking room, more dungeon than hotel room. No excuses for Accor to have a hotel like this. Encourage you to look at other options. All we wanted was a basic, clean room while in transit for a night. You can get really nice cabins at lower prices. I am an Accor Platinum member.

This hotel is one we have used many times over the years. This visit however will be our last. Very rundown now. Rubbish in garden around hotel, No spare pillows. One face cloth for a three bed room, shower head difficult to adjust, sprays everywhere and just pins and needles output. No place for the tiny soap bar provided in the shower recess. TV is always a trial to use and no instructions. Remote controls past use by date with hard to read displays. Furniture, in particular the lower underbench cabinet is faulty, door off hinges. One bedside light not working. Bathroom very small. Entrance to room corridor has an odd smell, and very noisy entrance door slams shut when guests enter or depart area, and the noise is loud enough to hear in room at the end of the corridor. In restaurant, NO sparking available. Two glasses of wine for dinner - one room warm, one cold. Apparently only one fridge in hotel working in kitchen. Staff are trying their best in difficult circumstances. ONE good thing is that room air conditioner worked well and quietly. Overall, for a superior room, this is not up to standard and has a way to go to get back to quality of previous years. Best thing for this Hotel is its location in inner south Canberra,

Facility was good at the front end, booking in was good and service was Ok, but the room I stayed in was well passed it use by date very old needs a lot of work, bathroom very small lucky to get in and swing a cat in shower. The bed pillows were of the poorest quality, I think that IBIS can do a lot better.

Original booking was for a 2 bedroom apartment. Entrance to the building was smelly, worn and dirty. The apartment was exactly the same. No care has been given to the rooms and contents. Milk out of date in the bar fridge, furniture and fixtures old and worn. Chocolate finger prints on the fridge door, microwave dirty, kitchen tap broken, table dirty, curtains off the rail, tv on a tilt, tv remote batteries dead. Swapped rooms twice and all had had issues.

Room was hard to find due to inadequate external signage. TV turned on but had no signal as someone disconnected the cable. Housekeeping staff should check this sort of thing, plus eg lightbulbs, alarms on clock radios. Hotels dgenerally don't seem to leave space in wardrobe for guests belongings, nor usually is there anywhere in the bathroom to put guests toiletries. AND when do motels EVER de-frost the little fridges in the room?? In this room this time, TV remote didn't work properly, even after helpful staff member, apparently the only one on duty, tried to fix it by replacing batteries. On the plus side comfortable bed, good aircon, terrible shower with no place to put soap etc. Good price.