Pesan informasi

Hotel Novotel Canberra bintang 4,5

Catatan tamu Avis 4.0/5 15.868 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini
Kamar 1

Jaminan Harga Terbaik

Bagaimana itu bekerja?
Novotel Canberra
Melihat pada peta
+ 19 Layanan

Keistimewaan hotel

  • 1 km ke danau, 3 km ke Gedung Parlemen

  • Banyak restoran dan bar di sekitar hotel

  • WiFi, area kerja besar, TV kabel layar datar

  • Minuman dan camilan sepanjang hari di bar bergaya

  • Pusat kebugaran, spa, sauna, ruang acara

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Lokasi hotel

Novotel Canberra

65 Northbourne Avenue
2601 canberra
australia

Tel: +61262455000

Faks: (+61)2/62455100

Check-in dari 14h00

Check out sampai 11h00

  • Northbourne Avenue :  Hume Highway Federal

  • Light Rail :  Alinga St

  • Dengan pesawat

    CANBERRA Pada 8km / 5 mil

  • Dengan kereta

    RAILWAY STATION - CANBERRA Pada 4km / 2,5 mil

GPS :-35.27799, 149.128986

Layanan hotel

FIRST EDITION

Santap sepanjang hari tersedia mulai pukul 10.30 hingga larut malam di Ambrae Bar and Pantry, sedangkan layanan kamar di Novotel Canberra tersedia 24 jam dengan aneka pilihan sehat yang disediakan.

Layanan di hotel dan sekitarnya

Check-in dari - Check out sampai

Singkatnya

  • Kolam renang
  • Parkir
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
Layanan katering
  • 1 Restoran
  • 1 Bar
  • Sarapan
    • Sarapan a la carte Biaya tambahan
  • Room service
    • Kudapan dingin
    • Makanan panas
Pertemuan/Acara
  • 8 Ruang pertemuan
Akses kursi roda
  • Hotel bisa diakses kursi roda
Perlengkapan Dan Layanan Hotel
  • Informasi hotel
    • 286 kamar
    • 14 kamar untuk orang dengan keterbatasan fisik
    • 0 kamar family
    • 0 kamar terhubung
    • 286 kamar bebas rokok
    • 7 lantai
  • Bahasa yang digunakan di hotel
    • Inggris
  • Layanan Penatu / Valet
    • Cuci kering / Setrika
  • Wi-Fi
    • WiFi Kecepatan Tinggi
    • Sambungan transmisi kecepatan tinggi Biaya tambahan
    • WiFi di area publik
    • WiFi di hotel
  • Air conditioner
    • AC
  • Properti 100% Bebas Rokok
  • Lift ke semua lantai
  • Fasilitas Check In & Check-out
    • Check Out Diperpanjang
    • Check-out ekspres
    • Check-in ekspres
  • Brankas di resepsionis
    • Brankas di resepsionis
Akses ke akomodasi
  • Underground Parking Biaya tambahan
    • Di properti
    • Pribadi
Kesehatan
  • Pool
    • Beratap
    • Di properti
  • Fitness Center
    • Di properti
Keluarga
  • Layanan untuk anak-anak
    • Tersedia beragam papan permainan
    • Area bermain

Akomodasi kami

Menawarkan berbagai pilihan akomodasi yang mencakup Kamar King Eksekutif dan Apartemen Eksekutif, Novotel Canberra ideal untuk perjalanan bisnis dan rekreasi. Tiap kamar tertata apik, dengan dekorasi kontemporer, dan beragam fasilitas kemudahan. Fasilitas praktis. Tamu yang menginap di hotel Canberra istimewa ini dapat menikmati pengatur suhu dalam-kamar, TV layar datar dengan saluran olahraga Foxtel dan berita, akses Internet, minibar, kamar mandi dalam, dan fasilitas pembuat teh dan kopi.

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 8

  • Ukuran maksimal: 220

  • Kapasitas maksimal: 220 orang

  • Kapasitas perjamuan maksimal: 152 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
Novotel Canberra

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.0/5

15.868 ulasan

Peringkat TripAdvisor 4.0/5

3.896 ulasan

another great stay

Catatan Tripadvisor 5.0/5

jppetty 01/08/2021 Ulasan TripAdvisor tersertifikasi

We have stayed here on many occasions because of the central location and the friendly and helpful staff.The room we had was very clean and well appointed the house keeping staff where very helpful as well with any requests that we had.

Good afternoon jppetty, We very much appreciate your comments regarding your stay at the Novotel Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Saz Bhatia Guest Experience Manager

Filled with dust

Catatan Tripadvisor 1.0/5

angspadola 16/07/2021 Ulasan TripAdvisor tersertifikasi

I have sent emails and have had no reply with pictures of dust thickness that has effected us and couldn’t sleep from not breathing well. Price wasn’t cheap there was better quality available for cheaper prices

Dear angspadola, Thank you for giving us the opportunity to serve you and sharing your feedback with us. I hope you can accept our sincerest apologies for the challenges you encountered with us. It does not represent the quality of service and standard we aim to achieve at our hotel. Please be rest assured that your comments have been highlighted to the concerned departments and we are taking appropriate & swift actions to prevent any guest being similarly inconvenienced in the future. I hope you consider visiting our hotel again and give us the opportunity to convey to you that your negative experiences are not our usual standard and that we give high priority to guest satisfaction. With kind regards, Saz Bhatia Guest Experience Manager

A great Disappointment

Catatan Tripadvisor 2.0/5

85JoanCF 19/04/2021 Ulasan TripAdvisor tersertifikasi

According to my husband the worst Accor he has stayed in! And he is seldom critical. I felt the same and was shocked at the lack of services available, the poor organisation, the delays at reception, no phones answered by reception, housekeeping or dinning, carpark unmanned and disorganised, lifts didn't work, room door key repeatedly faulty, 1 hour wait for a table at the restaurant, although we had booked, incorrect food brought after the long wait. We were glad to leave and hope I don't need to return. I have recently started staying at hotels again after the Covid scare, but this hotel needs much improvement to draw people back. I used my free night and am so sorry I wasted it on this hotel. I hope the rest of my Accor membership proves to be more worthwhile, this certainly wasn't.

never again

Catatan Tripadvisor 2.0/5

john t 18/04/2021 Ulasan TripAdvisor tersertifikasi

at check in I was advised to move my car from out the front although it was in the drop off zone, we were given the wrong room, we had booked a room with balcony, had to go back to reception where check in woman did not apologise or even seem to care, overheard her colleague say it was her who changed booking..we were told what time we had to take breakfast however the person checking in next to me was given choice..waited 1 hour for first coffee at breakfast and the food was very disappointing poached eggs hard, cold and I think precooked one piece of dry toast breakfast room badly managed.Bed old and lumpy mattress pillows old and like tissue paper

Half Marathon

Catatan Tripadvisor 4.0/5

xmasrob 16/04/2021 Ulasan TripAdvisor tersertifikasi

Hotel was great however understaffed at the moment compared to previous visits, slow service for breakfast and the valet parking, the staff in the restaurant required managers to assist with the taking of orders, however eye fillet I had was one of the best I have had for sometime.

Location

Catatan Tripadvisor 3.0/5

BarbNewcastle 14/04/2021 Ulasan TripAdvisor tersertifikasi

Location was the only positive. Understaffed and run down hotel, not of usual Novotel standard. Room cramped and with old fashioned beds and poor quality bedding. Toilet and shower need replacing. Combination basin/sink is impractical. Staff in restaurant tried hard to please but were hampered by nw and not enough staff. Reception staff in training without support. Points still not allocated and $ not removed from pre-allocation 10 days after stay. Location is great as short walk to restaurant hub.

Surge Pricing gone wrong

Catatan Tripadvisor 1.0/5

542dean 14/04/2021 Ulasan TripAdvisor tersertifikasi

Very dated small rooms, no powerpoints working, crazy car parking, even worse lifts, and paying triple the standard rate at peak times. The so called balcony rooms are at the back with a view of the carpark and next high-rise. At least its central and close to city!

For one night only, thankfully

Catatan Tripadvisor 2.0/5

FellowTraveler42257 12/04/2021 Ulasan TripAdvisor tersertifikasi

Room was very clean but decor tired and strange layout. Needs update badly. Staff great but more of them required especially at breakfast to cope with numbers for the table service policy now in place. Parking a bit disorganized but manageable.

Location location location

Catatan Tripadvisor 4.0/5

856ivanv 04/04/2021 Ulasan TripAdvisor tersertifikasi

The novotel Canberra is most central to all things in Canberra. Step outside the door and find restaurants,cafes,pubs, entertainment venues, shopping centres, and transport hubs all within minutes stroll. The hotel is an older style building yet well looked after. My apartment was somewhat dated yet comfortable and clean. The bed was excellent was the best thing about my apartment was the large bath. It was great spend time and to have a soak in some Epsom salts . The restaurant had a limited menu for dinner and breakfast which was ok. I did enjoy the meals that i had here.

disappointing stay

Catatan Tripadvisor 4.0/5

jppetty 02/04/2021 Ulasan TripAdvisor tersertifikasi

We have stayed here many times ,the location is great and the service was wonderful.This last stay was disappointing because we had problems communicating with the reception staff because of a language barrier, and we had a 45 minute wait for our breakfast in the restaurant a disgrace.We also had a 15 minute wait to collect our car because it was not garaged on the premises even though we had given a time that our vehicle was required.We will definitely give a lot of thought where we stay when next in Canberra.

Novotel Canberra: night stay

Catatan Tripadvisor 4.0/5

maryannebellvic 01/04/2021 Ulasan TripAdvisor tersertifikasi

We stayed for x3 nights and originally were given a room too small for the 3 of us who were sharing. This was upgraded and the room was much more spacious and included a bar fridge- which the first one didn’t have. The service was good, although a bit slow, but I guess Covid has contributed to this due to the extra protocols which have been put into place. The staff were very warm and welcoming and willing to oblige. We are returning to Canberra and will stay at this Novotel again. I recommend it tk other visitors as value for money.

Confusing parking and disappointing breakfast

Catatan Tripadvisor 2.0/5

Rob G Business - 21/03/2021 Ulasan TripAdvisor tersertifikasi

Despite phoning ahead saying I’d arrive at 11pm I was not told to park in the hire car spaces as the car park would be stuffed to the gills, is tiny and results in two dead ends. Not much fun when you have been driving a large station wagon in the rain for three hours and navigating a tight space is super tricky. Breakfast was possibly the worst I’ve had in an Accor property. The bacon was so dry I couldn’t cut it with a knife. I’d suggest that it had been sitting in a Bain Marie for at least a week which was odd given how busy the restaurant was . Fantastic room upgrade and welcome amenity as a Gold.

Good location, good restaurant

Catatan Tripadvisor 4.0/5

DSR67 19/03/2021 Ulasan TripAdvisor tersertifikasi

Check in was average (saved by getting more information through our friends check in). Executive King room was nice (but could have better pillows). Parking is too expensive (weekend street parking is free). Happy hour 4-6 in bar and then a great meal in restaurant was good. Lifts very slow with covid restrictions but can't help that. Have stayed there a few times and would stay again. Some of the rooms need an update but nothing bad (except the charge for parking)

Good location for short stay

Catatan Tripadvisor 5.0/5

Doffeeroo 10/03/2021 Ulasan TripAdvisor tersertifikasi

This hotel was in a great location, easy to access and close to Canberra's centre. The light rail is just outside and the on-site parking is appreciated. Rooms were comfortable and had all the expected amenities. The pool area was enjoyable, with a balcony outside as well as chairs and tables poolside. Breakfast choices are from a small menu, but choices are adequate

Comfort and convenience

Catatan Tripadvisor 4.0/5

hawdownunder 02/03/2021 Ulasan TripAdvisor tersertifikasi

The hotel is beside the interstate bus station and the light rail terminus in the centre of the CBD and one block from City buses so is convenient for transport. There is parking but it is expensive. One bedroom apartments are spacious and well priced. Currently, there is no breakfast package and the al la carte breakfast is similarly priced to up market cafes. The dinner menu is innovative. Lunch is not currently available but there is a wide choice of eateries in the surrounding area. Trees are growing again along Northbourne Ave and within two years there should be a green outlook.

Stay was ok, but some of wait staffs were so rude

Catatan Tripadvisor 1.0/5

jazzybach 24/02/2021 Ulasan TripAdvisor tersertifikasi

Stay in the hotel was fine but some of wait staffs in the restaurant at breakfast so rude. Curious how this hotel train wait staffs. COVID situation could make the service level of wait staff very low. I will not be using this hotel anymore.

the bed was great

Catatan Tripadvisor 3.0/5

smidee 14/02/2021 Ulasan TripAdvisor tersertifikasi

very disappointed with our room as I booked a walk in shower room and got a bath... Then we got moved to another room and yes we got a walk in shower but the rooms were so old looking the carpet was over stretched and looked dirty but it didnt smell so that was a plus. the TV was on a weird wall unit and was to low to watch in bed. A positive was the meals in the restaurant we had dinner there on Saturday night and the steak was cooked beautifully and looked amazing my husband had the beef burger and was very tasty. Breakfast on Sunday morning was so delicious and looked fantastic.

Another lovely stay at the Novetel

Catatan Tripadvisor 5.0/5

X5931PDandrewp 09/02/2021 Ulasan TripAdvisor tersertifikasi

We (family of five) head to Canberra at least once a year and we always stay at the Novetel on Northbound. A great location right across the road to the light rail and bus stations, a right in the centre of the city. The Novetel is second to none in the motel game, great clean, comfortable rooms. Friendly helpful staff. A great bar and dining, tick tick and tick

Simply beautiful

Catatan Tripadvisor 5.0/5

Gloria G 04/02/2021 Ulasan TripAdvisor tersertifikasi

Lovely hotel with great obliging staff. We were upgraded to a 1 bedroom unit with magnificent views of Canberra Food at restaurant was delicious; Jay our host was very attentive and made sure everything was right. We were made to feel special at this hotel in every way

Consistent service but dated hotel

Catatan Tripadvisor 4.0/5

mr200sx 30/12/2020 Ulasan TripAdvisor tersertifikasi

I stayed here on the 25-27th December and as always the service is great. The rooms are the same as they have been for as long as I can remember and could really do with a refurbishment. The location is great however a new nightclub opened up recently and the music is very loud in the rooms facing the street. by 2am I asked to be moved to a different room so I could get some sleep and the staff handled the situation very well.

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