Mercure Sheffield Kenwood Hall & Spa 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 934 أراء

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Kenwood Hall Hotel & SPa, Kenwood Road, S7 1NQ SHEFFIELD, المملكة المتحدة

الوصف

خدمات الفندق الإضافية

  • Pet-friendly accommodation and facilities throughout

  • Meeting, Events and Wedding Suites available

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

الإقامات المتوفرة لدينا

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موقع الفندق

Mercure Sheffield Kenwood Hall & Spa

Kenwood Hall Hotel & SPa, Kenwood Road
S7 1NQ SHEFFIELD
المملكة المتحدة

نظام تحديد المواقع العالمي (GPS):53.364547, -1.49091

الهاتف
فاكس +44 114 255 4744

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

LAKEVIEW

Enjoy great British favourites as well as a selection of modern cuisine whilst overlooking our grounds. Our menus are designed by our experienced Chefs who carefully source the best fresh and local produce.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  934 أراء

تقييم TripAdvisor  3.5/5  2,723 أراء

Lovely hotel

ملاحظة Tripadvisor 5.0/5

Karen-h-64-lincoln تقييم TripAdvisor المعتمد

Really lovely hotel, lovely and clean. Staff really welcoming, Lisa was so helpful, our friends had a problem but she soon sorted. All the staff in the restaurant where professional and a credit to the hotel. Would recommend.

Dreadful absolutely awful birthday celebration

ملاحظة Tripadvisor 1.0/5

Valerie H تقييم TripAdvisor المعتمد

Booked this weekend in February a party of six , we were put on three different floors then on the second night we were moved to another dining room quite a distance away (this break was to celebrate a ninetieth birthday and four of the party are over 87 )a long walk ! When we arrived at the room there were only single seats which were not acceptable ! So we were put in a side room , cold unfurnished undecorated Xmas tree small ineffective electric heater dirty broken chairs . When we got our starter it was cold and returned twice the third offering was not really hot but couldn’t be bothered changing it again ! Main course not very nice should have been pork loin was a cheap tough pork steak ! Our waitress Kesia was wonderful and did her best the same cannot be said for the other staff . The time is now 8.45 and evening meal should have been 7pm we still have not had our dessert . Poor Kesia has been run off her feet and is a credit to the hotel, not one senior member of staff has been sympathetic or pleasant or come back to see how we have enjoyed our meal , just leaving a junior to cope with our complaint

Friendly and approachable staff

ملاحظة Tripadvisor 5.0/5

Connor M تقييم TripAdvisor المعتمد

I just wanted to say that Nicky is the most friendly and approachable receptionist. She’s always there with a smile on her face, ready to help and greet everyone. She always makes a point of being kind and welcoming to guests staying at the hotel. I also want to say thank you for always cheering me up when I’m feeling stressed or low. She always checks in on me and makes sure I’m doing okay. The world needs more Nickys on reception and in customer service. Connor

Overnight spa stay

ملاحظة Tripadvisor 4.0/5

Holly S تقييم TripAdvisor المعتمد

A lovely hotel with very friendly guests! We were warmly welcomed by Ellise who kindly gave us a free upgrade. My partner and I had a relaxing spa treatment by Lucy and Lily which was lovely! We were also kindly looked after by Nicky throughout our experience, would recommend and definitely visit again!

Horrendous!

ملاحظة Tripadvisor 1.0/5

ShannonLomas1999 تقييم TripAdvisor المعتمد

Absolute awful place to stay & staff are full on liars! I would give 0 stars if it was an option. Stayed here as we had a wedding happening here. Room wasn't even ready for check in time at 3pm. Still wasn't ready at 5:30pm, and still wasn't ready at 6:45pm, so couldn't access our room until it was eventually time for bed. We was allocated a room at the complete opposite end of the hotel to our wedding party. Booked a double room, this wasn't given, we was given a twin with the beds pushed together. Breakfast was terrible, all the food was cold, and items that are usually available on a buffet completely missing. Staff didn't have a clue if they were coming or going in my opinion. My children both under the age of 5 was served pistachio ice cream with WHOLE nuts as part of the wedding meal, which should've been Mint Chocolate Chip, wasn't even made aware that the change was happening. Have since sent 3 emails complaining, head of reception lied and said this was responded to but it certainly was not. Both me and my mother have complained and by the looks of things they have a pre-written email they must send out to all complaints as we've received the exact same email! WILL NOT BE STAYING HERE AGAIN!!!!

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 770 أراء 9.2/10 الموقع
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  • 664 أراء 5.8/10 مستوى النظافة
  • 659 أراء 7.7/10 الإفطار
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  • 557 أراء 7.3/10 مرافق رياضية / صحية

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.