卢森堡中心诺富特酒店 4 星

The hotel was ok but our reservation conditions changed during check-in. We agreed changes after discussion with receptionist. Morning everything was different including costs. I have never experienced being so ignored as a customer.

As a small family of 3, space has always been a challenge with most of the hotel rooms we end up with after booking. This was not a challenge at Novotel Luxembourgh as the room was quite spacious with seperate bathing area from the toilet as well. It had a small fridge which was quite handy and we could make tea. The hotel ambience was very nice and the staffers were quite warm. The location was also great for us as it was a walking distance to the train station as we journeyed on to Amsterdam

没有茶杯，没有玻璃杯，只有一次性纸杯和塑料杯，刷牙这个可以，但是如何泡茶和咖啡？

櫃檯服務人員親切 此次訂房2大2小入住，浴室沐浴洗髮用品卻只提供一份(不夠用)，實在不夠貼心

I like this hotel with the exception of one, important to me, issue - you cannot lower the temperature in the room below 22 degrees C. The only reason I was moderately comfortable at night was because I could open the window. Being a frequent traveler to Luxembourg, I am very hesitant about staying in the Novotel during the summer. If the engineering staff can override the thermostat, then I'll stay there again. If they cannot, then I will stay somewhere else. The only reason I gave this hotel less than perfect marks is because of the room temperature issue.

On a 4 nights stay; paper cups and plastic cups not replaced for two nights running so no tea and coffee for us (why not porcelain mugs in any case as paper cups to nothing to promote the hotel's pretend ethics about saving the planet!! Housekeeping said they did replace them, thus implying I'm a liar. Charged for a breakfast that we didn't have; three days home now and still trying to resolve this. They had a computer "upgrade" during our stay which wasn't going to impact on guests - clearly it did as my charges are now wrong despite settling bill early, as per Novotel's request, and saying we would not be having any breakfasts at all. Noisy renovations above us spoilt out stay somewhat. Would I stay here again and recommend it - no - and that's from an Accor Club Member.

The hotel really isn't in Luxembourg Centre, but it is within walking distance. It is not the best of the Novotel brand by far but is acceptable. Possibly I would choose another nearby hotel on my next trip to Luxembourg.

Great location - very close to the old town. Excellent facilities in the room and lobby. But, the room was not cleaned until 2:30pm. Do not order on Internet food, it is cheaper in the hotel! Check your invoice at the end as their system charges in advance for a breakfast!

really loved the choice of beer and the Paris Brest was really amazing. The staff at reception was really nice and the quality of the room was excellent for the money. The car park downstairs was a bit confusing with no dedicated spaces for Novotel however

You feel welcome and at home, Clean, good breakfast with Mrs Bella smile, spacious room. Even there was a shoe polish in the shoe polishing machine. Just what you expect for the money paid. I think the reception staff shall have a desk with a chair, they stand unnecessarily.You could always stand up when a guest arrives. Besides, great.

本次入住是因为商务培训，酒店很干净、舒适、安全。有保险柜。酒店的早餐很好吃。

I stayed two nights at this lovely hotel just a few minutes walk from the city centre and train station. Staff are very welcoming and made every effort to make my stay a pleasant one, the room i was given was spacious, very well laid out and spotlessly clean, the shower was easy to adjust to the right temperature and water pressure was the same. In the morning breakfast was a very good choice of hot and cold, plenty of cereals, cold meats and cheeses, fresh fruit juices and a real treet of pancakes lovely staff are on hand to assist throughout. In the evening there is a very good menu to choose from i ate in the restaurant both evenings and the food was excellent, i really enjoyed my stay here and would not hesitate to stay at this hotel again when i return to Luxembourg.

Can't say enough good things about the service at this hotel. We were travelling with bicycles and they were incredibly accommodating and helpful. The hotel is packed with kids (which is why we stayed there - it is tough to find a hotel in Luxembourg that allows more than 2 people in a room). Rooms are basic but very clean and have everything you need. Location is good.

Great Location. Great service. A very good option close to the downtown. Beautiful city. We really enjoy our stay and the room was small but very confortable, the breakfast option is worth to save ypu some time,

If they try to online checkin with daily mails then they should provide an extra queue for this people. Otherwise it does not make sence and does not save time ss you would expect. Btw the checkin app is realy useless