卢森堡中心诺富特酒店 4 星

客户意见评级 4.5/5 5,282 评论

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酒店其他优惠

  • 本酒店已获得必维国际检验集团的安心悦界认证

  • 热自助早餐或快捷欧陆式早餐

  • 现代风格的健身中心、儿童游乐园

  • 4 个可灵活调整的通风场所,可承办高效活动

  • 酒店提供免费无线网络

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 可携带宠物付费服务
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 电动汽车充电装置
  • 洗衣房
  • 礼品店/报亭
餐饮
  • 早餐付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
休闲和活动
  • 健美中心
商务服务
  • 4 会议室
  • 商务中心
  • 提供复印/打印服务
信息短信

酒店位置

卢森堡中心诺富特酒店

35 rue du Laboratoire
卢森堡
L-1911 卢森堡
卢森堡

电话: +352248781

传真: (+352)26480224

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • BUS :  30 LABORATOIRE

  • 乘飞机

    芬德尔国际机场 达到 7公里 / 4.35 英里

  • 乘火车

    卢森堡火车站 达到 0.3公里 / 0.19 英里

GPS :49.604778, 6.137419

我们的客房

空间宽敞,设计现代,功能多样,诺富特客房可以完美地满足您的所有需要,是优雅生活的上佳之选。

经典房,配备 1 张大床和 1 张沙发

  • 最多人数: 4
  • 面积: 从 24 / 258 sq ft
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

高级房,配备 1 张大床和 1 张沙发

无障碍房间
  • 最多人数: 4
  • 面积: 从 24 / 258 sq ft
  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

行政房,配备 1 张大床和沙发

  • 最多人数: 4
  • 面积: 从 25 / 269 sq ft
  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)
客房

酒店餐厅和酒吧

红场

美食类型: 国际

我们的四种基本材料是:现代、友善、风味和享受。 客人可以在适合他们的任何时间到我们的餐厅用餐。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

RED SQUARE

非合约照片

Red Square 酒吧于 2013 年 7 月翻修,酒吧从中午 12 点营业至午夜,晚上 11 点前提供酒吧小吃菜单和开胃小吃或“点菜”菜单。非常适合举办专业会议,或者一边享用开胃酒一边观看体育赛事或举办家庭聚会。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:4

  • 最大面积:120 平方米

  • 最大容量:120 个人

  • 最大宴会容量:56 个人

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卢森堡中心诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

5,282 评论

tripadvisor

TripAdvisor 评级 4.0/5

1,341 评论

2020 TripAdvisor 卓越认证
卓越奖 2020

Perfect hotel for business

Tripadvisor 评级 4.0/5

meudon2002 Business - 11/01/2020 经 TripAdvisor 认证的评论

Hotel perfect for Business in Luxembourg - warm welcome at reception desk - most of the Rooms already renovated and new style of rooms modern and stylish - breakfast and lunch offer fits perfect to business needs

Dear Meudon2002, Thank you for your kind feedback. We truly appreciate you choosing to stay with us. It is a pleasure to know that our team members and service met your expectations. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are very pleased we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We hope to see you again in the future. Best New Year wishes, André Pêcheur, General Manager

Tourist friendly and very clean

Tripadvisor 评级 4.0/5

rs0uza01 Family - 05/01/2020 经 TripAdvisor 认证的评论

Located near the Passerelle, the hotel is a very nice place to stay. The rooms are clean, the staff is very friendly and always trying to make sure your needs are being adressed, specially Caroline. Not the cheaper option but definitelly worth it, because, at least for me, everything was smooth.

Dear Guest, Thank you for this kind review of your experience at Novotel Luxembourg Centre. We are happy to know your stay with us was a great experience it encourages us to continue to uphold our high standards. Our team is always happy to help and we are thankful that you appreciated our efforts to make your stay with us as enjoyable as possible. Caroline will be especially pleased to hear of the impact she had on your stay. We hope to see you again on a future occasion. Best wishes for the coming year, André Pêcheur, General Manager

Great service!

Tripadvisor 评级 5.0/5

Sarah V Couples - 11/11/2019 经 TripAdvisor 认证的评论

The staff prepared a surprise for us because we are expecting a baby, our room was decorated en really nice. Staff very friendly and helpfull and the rooms were very clean. The breakfast was very good, fresh and healthy products.

Dear Sarah, Thank you for your feedback. Congratulations again on your impending arrival. We are delighted to hear that you enjoyed your time with us and that everything met your expectations. We do our utmost ensure that our guests have the best experience possible with us and it is truly rewarding to receive such positive feedback. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

A Brilliant Stay

Tripadvisor 评级 5.0/5

Lily G Friends getaway - 09/10/2019 经 TripAdvisor 认证的评论

I booked a last minute trip to see Luxembourg and stayed in this hotel. The hotel is being refurbished (not that I would have noticed) and I was given a lovely large modern room, with a huge Samsung tv, it was clean and the shower was really powerful and had 2 different types of head (usual power shower head and rainfall from ceiling). The bar is super modern and the staff were fantastic, so kind and helpful. This stay was just perfect.

Dear Lily, Thank you for this perfect rating of your stay at Novotel Luxembourg Centre. It was such a pleasure to receive your kind feedback. The entire team is delighted that we could meet all your expectations and provide you with a truly memorable experience. Thank you again; your kind words will encourage us to continue upholding our high standards. We hope to host you again in the future. Best regards, André Pêcheur, General Manager

Business Stay in Luxembourg

Tripadvisor 评级 4.0/5

jonathandegrande Business - 03/09/2019 经 TripAdvisor 认证的评论

Very nice, large and clean room - Hotel well located for business meetings and close to the centre of the city, easily reachable. The breakfast was rather expensive for a standard buffet though. I would definitely consider it again for a future business stay in Luwembourg.

Dear Jonathan, Thank you for taking the time to share your feedback and review of Novotel Luxembourg Centre. We do our best to ensure that guests feel comfortable and it is very rewarding to read that you enjoyed your stay. We are delighted you found our location so convenient and appreciated our high standards. We are also pleased to know that your spacious room was to your liking. Our dedicated team members strive to ensure that each of our guests has an enjoyable stay, so your positive feedback is truly rewarding. Regarding our breakfast, we also offer and express breakfast at 10€, including vinoisseries à volonté, fresh fruits, coffee or tea and juice. We look forward to welcoming you back in the future. Kind regards, André Pêcheur, General Manager

unfortunate customer experience

Tripadvisor 评级 2.0/5

TeeaH6 Family - 30/08/2019 经 TripAdvisor 认证的评论

The hotel was ok but our reservation conditions changed during check-in. We agreed changes after discussion with receptionist. Morning everything was different including costs. I have never experienced being so ignored as a customer.

Dear Guest, Thank you for taking the time to share your feedback. Your satisfaction is one of our top priorities and unfortunately, it seems that we did not meet all your expectations. However, we do wish to clarify a few aspects regarding this matter. The original booking was for two adults and two children, however we did receive a message from you advising us that there would instead be two adults and three children. As the maximum capacity of our rooms is two children and two adults, it was necessary to book another room. In such cases, we propose our family offer, which provides the 2nd room for 50% off the daily rate of the first, as well as the option of two connecting rooms. We also offered this discount upon your arrival, as well, which was accepted. We are sorry to hear that this was not to your satisfaction, after all. Nevertheless, we hope to welcome you back for a more enjoyable experience in the future. Sincerely, André Pêcheur, General Manager

Our stay at Novotel Luxembourgh

Tripadvisor 评级 4.0/5

OGAJI E Family - 14/08/2019 经 TripAdvisor 认证的评论

As a small family of 3, space has always been a challenge with most of the hotel rooms we end up with after booking. This was not a challenge at Novotel Luxembourgh as the room was quite spacious with seperate bathing area from the toilet as well. It had a small fridge which was quite handy and we could make tea. The hotel ambience was very nice and the staffers were quite warm. The location was also great for us as it was a walking distance to the train station as we journeyed on to Amsterdam

Dear Ogaji, Thank you for posting this kind review. We are thrilled to know that you had such an enjoyable stay at Novotel Luxembourg Centre, Luxembourg City. One of our top priorities is making sure that every guest feels comfortable and has everything they need in their room, so your positive feedback in this regard is truly rewarding. We are also glad that you appreciated our convenient location and top notch service. We hope to see you again on a future occasion. Best wishes, André Pêcheur, General Manager

位置好,环境不错

客户意见评级 4.0/5

Michael X. 家庭住宿 - 06/08/2019 所有已确认评论

没有茶杯,没有玻璃杯,只有一次性纸杯和塑料杯,刷牙这个可以,但是如何泡茶和咖啡?

亲爱的michael您好,感谢您下榻卢森堡中心诺富特酒店并做出评价。 感谢您对酒店环境以及位置的好评。客人可以使用一次性纸杯泡茶和咖啡,如果需要玻璃杯可以与客房服务人员询问。 再次感谢您的下榻,期待您的下次光临。祝好, André Pêcheur, General Manager
客户意见评级 3.0/5

Bill 家庭住宿 - 15/06/2019 所有已确认评论

櫃檯服務人員親切 此次訂房2大2小入住,浴室沐浴洗髮用品卻只提供一份(不夠用),實在不夠貼心

親愛的Bill您好,感謝您和您的家人選擇盧森堡中心諾富特酒店出行。 感謝您對此次住宿體驗做出評價,看到您對服務人員態度感到滿意我們非常高興。很抱歉洗浴用品未能准備充足而影響了您的住宿體驗,我們會在今後服務中更加注意。同時,希望遇到此類問題的客人可以及時與服務人員聯系,我們會盡快爲您解決以保證您的住宿質量。 再次感謝您的下榻,期待您的下次到來。祝好, André Pêcheur, General Manager

Room Temperature

Tripadvisor 评级 3.0/5

Companion17051721030 Business - 05/05/2019 经 TripAdvisor 认证的评论

I like this hotel with the exception of one, important to me, issue - you cannot lower the temperature in the room below 22 degrees C. The only reason I was moderately comfortable at night was because I could open the window. Being a frequent traveler to Luxembourg, I am very hesitant about staying in the Novotel during the summer. If the engineering staff can override the thermostat, then I'll stay there again. If they cannot, then I will stay somewhere else. The only reason I gave this hotel less than perfect marks is because of the room temperature issue.

Dear Companion17051721030, Thank you for taking the time to share your feedback about your recent stay at Novotel Luxembourg Centre. We particularly regret to learn that the temperature in the room was uncomfortable; the reception is reachable 24h/24 and our team would have been happy to find a solution that would have ensured a comfortable stay. We hope to welcome you back to our hotel very soon! Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Poor Communications and incorrrect charges

Tripadvisor 评级 2.0/5

Explore14076962355 Couples - 02/05/2019 经 TripAdvisor 认证的评论

On a 4 nights stay; paper cups and plastic cups not replaced for two nights running so no tea and coffee for us (why not porcelain mugs in any case as paper cups to nothing to promote the hotel's pretend ethics about saving the planet!! Housekeeping said they did replace them, thus implying I'm a liar. Charged for a breakfast that we didn't have; three days home now and still trying to resolve this. They had a computer "upgrade" during our stay which wasn't going to impact on guests - clearly it did as my charges are now wrong despite settling bill early, as per Novotel's request, and saying we would not be having any breakfasts at all. Noisy renovations above us spoilt out stay somewhat. Would I stay here again and recommend it - no - and that's from an Accor Club Member.

An acceptable choice

Tripadvisor 评级 4.0/5

Ian P Business - 14/03/2019 经 TripAdvisor 认证的评论

The hotel really isn't in Luxembourg Centre, but it is within walking distance. It is not the best of the Novotel brand by far but is acceptable. Possibly I would choose another nearby hotel on my next trip to Luxembourg.

Dear Ian P, Thank you for choosing Novotel Luxembourg Centre for your recent stay in Luxembourg and for taking the time to share your experience. We hope will have the opportunity to welcome you again in the near future. Best regards, Andre Pêcheur General Manager Novotel Luxembourg Centre

Great location, excellent facilities, but average management

Tripadvisor 评级 3.0/5

Traveler53654081483 Family - 13/02/2019 经 TripAdvisor 认证的评论

Great location - very close to the old town. Excellent facilities in the room and lobby. But, the room was not cleaned until 2:30pm. Do not order on Internet food, it is cheaper in the hotel! Check your invoice at the end as their system charges in advance for a breakfast!

Dear Traveler53654081483, Thank you for having chosen the Novotel Luxembourg Centre and for sharing your sentiment about your experience on Tripadvisor. We are glad to read that the facilities were a height to your expectations, but would like to apologize for the exceptional delay in the cleaning of the room. Referring to your remark about the price of dinner, we would like to inform that 18€ is the price of the 2-courses business lunch valid just at midday on the contrary of the menu proposed on internet at 22€ which is valid in the evening. Moreover, the selection of dishes is different from one menu to the other. Finally, we are sorry to learn that you have been troubled by the automatic posting of the breakfast. Unfortunately due to the configuration of our system it is not possible to avoid the automatic posting. Please accept our apologies for the disagreements. Our goal is your satisfaction and we hope you will give us the opportunity to welcome you back and give you a better impression next time. Best regards Andre Pêcheur General Manager Novotel Luxembourg Centre

Great staff and the food is good

Tripadvisor 评级 5.0/5

Mobile52159008945 Business - 19/11/2018 经 TripAdvisor 认证的评论

really loved the choice of beer and the Paris Brest was really amazing. The staff at reception was really nice and the quality of the room was excellent for the money. The car park downstairs was a bit confusing with no dedicated spaces for Novotel however

Dear Mobile52159008945, Thank you so much for your great review of your stay. We are thrilled to read that the service, room and quality of food and beverages have been a height to your expectations. Concerning parking we would love to have parking places clearly dedicated but as it is a public car park, we are not allowed to mark the places. Once again we tank you for sharing your sentiment and hope we will have the pleasure to welcome you back soon at the Novotel Luxembourg Centre. With kind regards André Pêcheur General Manager Novotel Luxembourg Centre

Just Great experience

Tripadvisor 评级 5.0/5

zielony28 Couples - 14/11/2018 经 TripAdvisor 认证的评论

You feel welcome and at home, Clean, good breakfast with Mrs Bella smile, spacious room. Even there was a shoe polish in the shoe polishing machine. Just what you expect for the money paid. I think the reception staff shall have a desk with a chair, they stand unnecessarily.You could always stand up when a guest arrives. Besides, great.

Dear zielony28, Thank you so much for this great review of your stay within our hotel. I am pleased to know that you received the value for you money. Your satisfaction is the greatest reward for our team who strives to provide a superior service day after day and the staff joins me to thank you for sharing some great feedback. I will pass on your compliment to Bella; no doubt that she will be delighted about your kind words. Looking forward to hopefully welcome you back very soon, we remain at your disposal and wish you a nice day. Sincerely André Pëcheur General Manager Novotel Luxembourg Centre.

酒店房间干净、整洁、舒适

客户意见评级 4.5/5

Ms. L. 商务住宿 - 15/10/2018 所有已确认评论

本次入住是因为商务培训,酒店很干净、舒适、安全。有保险柜。酒店的早餐很好吃。

Dear Ms. L. We very much appreciate your nice comments regarding your stay at the Novotel Luxembourg Centre. It is a pleasure to read that you found the hotel and room at your liking and that you particularly appreciated our breakfast offer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards André Pêcheur General Manager Novotel Luxembourg Centre

Excellent hotel and great staff to match

Tripadvisor 评级 5.0/5

James H Solo travel - 22/08/2018 经 TripAdvisor 认证的评论

I stayed two nights at this lovely hotel just a few minutes walk from the city centre and train station. Staff are very welcoming and made every effort to make my stay a pleasant one, the room i was given was spacious, very well laid out and spotlessly clean, the shower was easy to adjust to the right temperature and water pressure was the same. In the morning breakfast was a very good choice of hot and cold, plenty of cereals, cold meats and cheeses, fresh fruit juices and a real treet of pancakes lovely staff are on hand to assist throughout. In the evening there is a very good menu to choose from i ate in the restaurant both evenings and the food was excellent, i really enjoyed my stay here and would not hesitate to stay at this hotel again when i return to Luxembourg.

Dear James H, Thank you for taking the time to write a review about your recent stay at Novotel Luxembourg Centre. We are thrilled to read such great comments about your stay. We particularly appreciate your kind words about the staff: providing a superior service to all our guests is what we strive for day by day and it is always a pleasure to receive positive feedbacks. Thank you as well for your comment about the breafkfast, we are happy that you enjoyed it ! Thank you again for sharing your experience and we hope to welcome you back soon. Kindest regards André Pêcheur General Manager Novotel Luxembourg Centre

Excellent service

Tripadvisor 评级 5.0/5

tb704 Family - 17/08/2018 经 TripAdvisor 认证的评论

Can't say enough good things about the service at this hotel. We were travelling with bicycles and they were incredibly accommodating and helpful. The hotel is packed with kids (which is why we stayed there - it is tough to find a hotel in Luxembourg that allows more than 2 people in a room). Rooms are basic but very clean and have everything you need. Location is good.

Dear T B, Thank you for sharing your experience of your stay at Novotel Luxembourg Centre on TripAdvisor. We are thrilled to learn that your stay among us was an enjoyable experience. It is always a pleasure to receive positive feedback and we would like to thank you for your time sharing your sentiment. Looking forward to welcoming you back, we wish you a great day. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Nice Hotel

Tripadvisor 评级 5.0/5

Lula G Family - 25/07/2018 经 TripAdvisor 认证的评论

Great Location. Great service. A very good option close to the downtown. Beautiful city. We really enjoy our stay and the room was small but very confortable, the breakfast option is worth to save ypu some time,

Dear Lula G, Thank you for sharing some great feedback regarding your stay a the Novotel Luxembourg Centre! We are thrilled to read that you enjoyed every aspects of your stay and were able to take advantage of the location to enjoy the city as well. Please consider us again next time you are in Luxembourg, we will be happy to have you back. Best regards André Pêcheur General Manager Novotel Luxembourg Centre

Werkend Trip

Tripadvisor 评级 3.0/5

joergh445 Friends getaway - 25/07/2018 经 TripAdvisor 认证的评论

If they try to online checkin with daily mails then they should provide an extra queue for this people. Otherwise it does not make sence and does not save time ss you would expect. Btw the checkin app is realy useless

DearJoerg, Thank you for having chosen the Novotel Luxembourg Centre and also for taken the time to review your stay. Your experience of the fast check-in did not reflect the service we are used to offer to our guests. Indeed we do have a special priority desk for fast check-in and fast check-out and we are really sorry that we did not follow the necessary procedures that would have allowed us to identify you. We really hope that you will try again this benefit and take full advantage of the service. With kind regards André Pêcheur General Manager Novotel Luxembourg Centre

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