Dear Camille, Thank you very much for your wonderful review! We’re delighted to hear that you enjoyed the incredible bedding, spacious room, and the kindness of our reception team. It’s also great to know that you appreciated our bike rental option. We’re very happy that you had a comfortable stay with us and hope to welcome you back to ibis Styles Amsterdam Airport in the future! Kind regards, Raquel Team ibis Styles Amsterdam Airport

Dear Samy, Thank you so much for your fantastic 10/10 review! We’re delighted to hear that you enjoyed our service, restaurant, and breakfast facilities, and that you found our location ideal. It’s wonderful to know that our entire team contributed to such a positive experience. Your kind words are greatly appreciated and will certainly be shared with the team. We hope to welcome you back to ibis Styles Amsterdam Airport in the future! Kind regards, Raquel Team ibis Styles Amsterdam Airport

Dear Errol, Thank you so much for your wonderful feedback! We’re delighted to hear that you and your family had a very good stay and appreciated the warm welcome, spacious room, calm atmosphere, cleanliness, our team, value, and sustainability efforts 😊 Your kind words for our housekeeping team are especially appreciated. They play a very important role in the guest experience, and we will be happy to share your comments with them. We also appreciate your feedback regarding the WiFi speed, as this helps us continue improving the overall experience. We hope to welcome you and your family back again soon. Warm regards, Oktay Team Ibis Styles

Dear Philippe, Thank you for taking the time to share your feedback with us. We’re truly sorry to read that your experience started on a disappointing note, especially with the shuttle service. This is certainly not the level of hospitality we aim to provide, and your comments will be shared with the relevant team for review. We also apologize for the issues with the safe, the telephone to reach reception, and the Wi-Fi speed. We understand how inconvenient this must have been, and we will follow up with our maintenance team to ensure these points are checked and improved. Thank you again for your honest feedback. We hope to have the opportunity to welcome you back and provide a much smoother and more comfortable stay. Warm regards, Team Ibis Styles

Dear Dan, Thank you for taking the time to share your feedback. We’re very pleased to hear that you enjoyed your room and found it to your satisfaction, as well as your overall stay and the ease of booking and check-in process. We’re sorry to learn that the breakfast experience did not fully meet your expectations, particularly regarding temperature and perceived value. Your comments have been shared with our kitchen team for review and improvement. We appreciate your honest feedback and hope to welcome you back again for an even better experience in the future. Kind regards, Team Ibis Styles

Dear Claude, Thank you for your kind review! 😊 We’re delighted to hear that you enjoyed our clean and quiet rooms, functional facilities, breakfast, and the service provided by our team. We would like to clarify that the shuttle operates every 40 minutes. The schedule is available online, in pre-arrival messages, and at the reception for guests’ convenience. We also appreciate your helpful note reminding future guests to check the correct stop when departing from the airport, as the shuttle serves multiple Ibis hotels. We hope to welcome you back again soon ✨ Kind wishes, Team Ibis Styles

Dear Yannick, Thank you very much for your excellent review! 😊 We’re delighted to hear that you had a comfortable stay and that you found the transfer service convenient, as well as your room clean and comfortable. It’s also great to know our reception team made a positive impression. We appreciate your comment regarding parking. As it is operated as a paid service, this is clearly communicated in advance, but we understand your remark and will keep it in mind. We hope to welcome you back again soon ✨ Kind wishes, Team Ibis Styles

Dear Stephanie, Thank you for taking the time to share your feedback. We are sorry to hear that your stay at ibis Styles Amsterdam Airport did not meet your expectations. 🛏️ We sincerely apologize for the cleanliness issues you experienced and for the disappointment with the restaurant hours and dining options. Your comments about room cleanliness, reception, pricing, and sustainability have been noted and shared with the relevant teams. We appreciate your honest feedback, which helps us identify areas for improvement. Warm regards, Team Ibis Styles

Dear Remi, Thank you for sharing your feedback following your recent stay with us. While we are pleased to see that you found your arrival and check-in experience satisfactory, we are sorry to learn that your stay did not fully meet your expectations due to the issue with the window in your room. Please accept our sincere apologies for the discomfort caused by the noise from the wind. We have shared your comment with our maintenance team so that this issue can be promptly inspected and resolved. We truly hope to have the opportunity to welcome you again and provide you with a much more comfortable experience. Kind regards, Team Ibis Styles

Dear Jean L., Thank you for your amazing review! We are thrilled to read your kind words and perfect scores across every category 😊. It’s wonderful to hear that, even after some time away, you found our team friendly, attentive, and professional—from the reception to the bar and restaurant. Your recognition truly motivates us to keep delivering exceptional experiences. We look forward to welcoming you back again soon for another enjoyable stay ✨ Kind wishes, Team Ibis Styles

Dear Alexandre, Thank you for sharing your detailed feedback. We are truly sorry to hear that your recent stay did not meet your expectations and that you experienced several issues 😔 We sincerely apologize for the bathroom odor, the limited room amenities, and the lack of housekeeping for longer stays. Your comments regarding the service and attentiveness of our team are also taken very seriously, as we aim to provide a welcoming experience for all our guests. We are, however, glad to hear that our barista provided a positive moment during your visit. Please know that your experience is not reflective of the standard we strive for, and your feedback will be carefully reviewed to improve both our rooms and service. We hope you might consider giving us another chance in the future to deliver the quality and comfort you expect. Kind wishes, Team Ibis Styles

Dear Francois, Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your stay did not meet your expectations and that you experienced several issues during your visit 😔 We sincerely apologize for the noise in your room, the empty shower gel, and the confusion regarding the breakfast coupon. Your comments regarding room quietness, breakfast quality, and shuttle availability are taken very seriously, and we will review them carefully to improve our services. We are, however, pleased that our barista could brighten your morning with an improved Americano. Please know that your experience is not reflective of the high standards we aim to provide, and we appreciate your honesty as it helps us make meaningful improvements. We hope you might consider giving us another chance in the future to provide the seamless and comfortable stay you expected. Kind wishes, Team Ibis Styles

Dear Eric, Thank you for taking the time to share your detailed feedback with us. We’re happy to hear that you felt warmly welcomed and enjoyed our location near the airport, the room, cleanliness, decoration, breakfast, and overall value 😊 We’re sorry to read that the modification of your reservation and the check-in process were more complicated than expected. We understand how frustrating this can be, especially after a flight change, and we appreciate your comments regarding the booking and modification process. We also appreciate your feedback regarding language expectations at reception. Our team consists of both local and international colleagues, and we always do our best to assist every guest in a welcoming and professional way. Thank you again for sharing your experience. We hope to welcome you back again soon. Warm regards, Team Ibis Styles

Dear Philippe, Thank you for taking the time to share your feedback with us. We are truly sorry to read that your experience did not meet your expectations, especially as a valued ALL Platinum member. We sincerely apologize for the wait at check-in and the lack of presence at the reception during your arrival. This is certainly not the level of service we aim to provide. We also regret the technical issues you encountered in your room, including the WiFi connection, the non-functioning safe, the shower gel holder, and the fluctuating air conditioning. Your comments have been shared with our technical and management teams so that these points can be addressed promptly and thoroughly. We appreciate you highlighting the positive aspects such as cleanliness and breakfast, and we take your remarks regarding service and value for money very seriously. Your feedback is essential in helping us improve the experience for our guests. We truly hope to have the opportunity to welcome you back in the future and provide you with a much smoother and more comfortable stay. Kind wishes, Team Ibis Styles

Dear Carl, Thank you for taking the time to share your feedback with us. We truly regret that your stay didn’t meet your expectations, and we appreciate the opportunity to improve. We apologize for the wait at check-in and for the inconvenience caused by the shower drainage issue in your room. This is certainly not the standard we aim to provide, and we’ll be addressing these maintenance issues promptly to ensure they don’t happen again. We also deeply regret that there was no hot water for tea during breakfast. While we understand the disappointment, we will review our equipment to avoid this issue in the future. We truly appreciate your patience and will ensure better service for our future guests. Your feedback regarding the breakfast selection and team availability is incredibly valuable to us, and we will use it to enhance our guest experience moving forward. We hope to have the chance to welcome you back and offer a much-improved stay next time. Kind wishes, Team Ibis Styles

Dear Patrick, Thank you very much for taking the time to share your detailed feedback following your stay with us, and for your overall positive rating. We truly appreciate your loyalty as an ALL Platinum member ⭐ We are sorry to learn about the inconvenience you experienced regarding the parking information and the exit ticket. Please accept our sincere apologies for the unclear explanation at arrival and the malfunctioning ticket. For your information, the parking fee is €19 per day, and your comments clearly highlight that we need to provide more precise and reliable guidance. This feedback has been shared with our team so we can improve this part of the guest experience. We also regret that the heating did not meet your expectations and appreciate you bringing this to our attention. On a more positive note, we are delighted to see that you highly valued the cleanliness, breakfast, WiFi, value for money, and booking experience 😊 Regarding sustainability, thank you for sharing your thoughts. We truly value this type of constructive feedback, as it helps us reflect and continue improving our environmental choices. Despite the issues mentioned, we are pleased to know that you would recommend our brand and loyalty program, and we hope to have the opportunity to welcome you back for an even smoother and more comfortable stay. Kind wishes, Team Ibis Styles

Dear Pauline, Thank you so much for your fantastic review! 🌟 We are thrilled to hear that everything was “parfait” during your stay. It’s wonderful to know that our team, services, and accommodations made your visit so enjoyable. We truly appreciate your kind words and look forward to welcoming you back for another perfect stay! ✨ Kind wishes, Team Ibis Styles

Dear Ivana, Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you found your stay so relaxing and that you enjoyed your room with the lighter wallpaper—it’s the little touches that make a difference! Your perfect scores across the board mean the world to us, and we’re so glad your experience with our team and services met your expectations. We can’t wait to welcome you back on your next trip to Amsterdam Airport! ✨ Kind wishes, Team Ibis Styles

Thank you for taking the time to share your feedback with us, Christiaan! 😊 We’re pleased to hear that you found our facilities overall well maintained and that you appreciated the smooth booking experience, our team’s service, and the value for money 🌟 Your high ratings in these areas truly mean a lot to us. That said, we’re very sorry to learn about the temperature issues in both of your rooms and the bathroom heating not functioning. This is certainly not the level of comfort we want our guests—especially families—to experience. Your comments have been shared with our technical and management teams so this can be addressed and prevented in the future. Thank you again for your honest feedback and for recommending our brand despite this inconvenience. We hope to have the opportunity to welcome you back and provide a much warmer and more comfortable stay next time ✨ Warm regards, Team Ibis Styles