Shadow Play Melbourne by Peppers 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 902 أراء

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308 320 City Road, 3000 SOUTHBANK, Australia

الوصف

خدمات الفندق الإضافية

  • Relax in our outdoor heated pool enjoying views of Southbank and Melbourne

  • Our fully enclosed garden area makes for a tranquil relaxation space, located on level 46

  • Our hotel gymnasium offers elite fitness equipment with adjoining steam and sauna rooms

  • Sit down to an indulgent meal and beverage at Edwin Wine Bar, open 4pm 6pm daily.

  • Winners of the Apartment Accommodation Hotel of the year award 2024, by Accommodation (VIC).

الإقامات المتوفرة لدينا

موقع الفندق

Shadow Play Melbourne by Peppers

308 320 City Road
3000 SOUTHBANK
Australia

نظام تحديد المواقع العالمي (GPS):-37.827052, 144.958326

الهاتف
فاكس +61 1300 987 610

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

EDWIN WINE BAR AND CELLAR

We have a simple philosophy at Edwin: To celebrate and support local people and produce. Our carefully curated list of wines features the best of local growers, while our ever-evolving selection of food stars the freshest seasonal ingredients.

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تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  902 أراء

تقييم TripAdvisor  4.0/5  235 أراء

Well located modern hotel with a good “fun” factor vibe.

ملاحظة Tripadvisor 5.0/5

richardlZ9080UY تقييم TripAdvisor المعتمد

Great hotel which is well located near the CBD, vibrant Southbank and the fabulous Sth Melbourne Markets. Staff were great and helpful. Check out the fabulous “Taste of France” cafe across the road which serves terrific coffee and house made pastries.

Hi Richard, Thank you for sharing your experience with us. We’re glad you enjoyed the location and the stay in overall. We will share your feedback to the team, which I am very sure will serve as an encouragement for us to keep striving for excellence in delivering service. We hope we will see you again in the near future for as much great experience as the current one. Best regards, Sahil Bhatia General Manager

Very comfortable stay at Shadow Play by Peppers

ملاحظة Tripadvisor 5.0/5

36Peter36 تقييم TripAdvisor المعتمد

A return to these apartment complex after a while ... was a very good apartment large and spacious surprisingly quiet, Comfortable bed and good sleep. Very small compact bathroom television also small in lounge room but the range of channels was magnificent, a great choice much appreciated. Enjoyed the breakfast on offer too quite classy.

Dear Peter, Thank you for sharing your experience with us. We’re glad you enjoyed the spacious, quiet apartment, comfortable bed, and diverse TV options. Your feedback on the bathroom size and sustainability initiatives is appreciated, and we’re pleased our reception and restaurant team left a positive impression. As a valued Platinum member, we look forward to welcoming you back. Best regards, Sahil Bhatia General Manager

bed bugs!f非常恶心，非常差劲的体验！

ملاحظة Tripadvisor 1.0/5

Lanlan C تقييم TripAdvisor المعتمد

I will never evre stay in this hotel again and will never recommend this hotel to anyone else. I already told all my colleagues and friends don't stay in this hotel, cause they had BED BUGS! it is extremely horrible and nightmare, and the hotel no any compensation at all! I had hundreds of bug bites in my arm and legs, necks, everywhere. And after I talked to the hotel, the manager Eric the day I check out, he said will definitely take action of my room 806 which is good for the next person who will be stay in the same room. But I got all the bit bugs in my body and the hotel did nothing to recovery, they said could offer me a drink at their bar!! Seriously?? what the Fxxx. that is how this hotel solve the problem!! 在这酒店住了2周，竟然发先了bed bugs，简直不要太恶心，在床上爬的，吸血的小虫子，我胳膊，脖子，身上都是被这虫子咬的，酒店在我退房后说会立即消杀我的房间，然后呢？对我没有任何的补偿，只说可以offer我drinks，去你奶奶的，谁稀罕你的drink。这么差劲的，这么脏，我现在浑身都是被虫子咬的，一片一片的，好了之后也不知道会不会有疤或者痘印，酒店竟然一点补偿都没有。这种酒店大家千万不要住，这要是被咬了，就只能认倒霉，关键恶心啊，太脏了。我跟我澳洲的同事和中国的朋友都说了，坚决不能推荐这个酒店。

Hi Lanlan, Thank you for taking the time to tell us about your experience at the Shadow Play Melbourne by Peppers. I am sorry to hear about your experience, please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. A senior manager will get in touch very shortly to discuss more about your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Sahil Bhatia General Manager

Lush friends getaway!

ملاحظة Tripadvisor 5.0/5

Curiosity44522406892 تقييم TripAdvisor المعتمد

We loved our stay at Shadow Play Peppers. The suite was lush and boujee, staff were amazing and very helpful, right from booking all the way to the end of our stay. Staff were polite on arrival and breakfast the next day was delish! Definitely an unforgettable trip!. Thank you for making our stay so enjoyable.

Hi Curiosity, We very much appreciate your positive comments regarding your stay at the Shadow Play Melbourne by Peppers. We are delighted to hear that you are satisfied with overall stay, especially the room, staff and the breakfast. We will share your feedback which will serve as an encouragement for our team to keep on striving to provide excellent service. We are looking forward for your next stay, hopefully as much pleasant as the current one. Best regards, Sahil Bhatia General Manager

Generally great, modern rooms, difficult to locate, standard breakfast, unstable water heating

ملاحظة Tripadvisor 4.0/5

meowedith تقييم TripAdvisor المعتمد

Stayed in a 2-bedroom apartment, and the experience is great. Room is well equipped with great housekeeping service. Greatest challenge was locating the entrance to the hotel - we struggled quite a bit on our first night there. The counter was also unmanned when I finally got there with the help of a resident. Took about 10 minutes before a super friendly Japanese lady came to assist (seems like they're quite understaffed at that time). Imagine leaving your car on the road unattended. The lack of a drop-off/pick-up point is also quite nerve wrecking as onsite parking is valet-only ($50 per day), and the handover is done in a bus lane. Also, water temperature was pretty inconsistent, going between hot and cold despite the mixer untouched.

Dear meowedith, Thank you for taking the time to share your experience at Shadow Play by Peppers. We're glad to hear you enjoyed our modern rooms and housekeeping service. I apologize for the difficulties you faced locating the hotel and the issues with water temperature. We'll certainly review these points to improve our guest experience. I appreciate your patience with our team, and we will work on addressing the challenges around parking and check-in for smoother stays in the future. We hope to welcome you back soon! Best regards, Sahil Bhatia General Manager Shadow Play by Peppers

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