Mantra Albury 4 stars

Customer review rating (ALL Rating) 4.3/5 1,778 reviews

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Description

Hotel extras

  • Central Location in Albury on Volt Lane precinct of the CBD

  • Well equipped Gym for all your fitness needs

  • Albury accommodation has become the region's premier corporate, meetings and leisure hotel

  • Popular cafes and bars within short walking distance

  • 24 Hour Reception for your convenience day or night

Our accommodation(s)

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Hotel location

Mantra Albury

524 Smollett St
2640 ALBURY
Australia

GPS:-36.082684, 146.91647

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Argos Brasserie

Inspired by the soul of Greek cooking, Argos brings together simplicity, the freshest ingredients and the smoky intensity of our wood-fired charcoal oven. Plates are made to share - or savour all to yourself.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,778 reviews

Customer review rating 4.5/5

Tamara D. Couples - Confirmed reviews ALL

Well located for an overnight stay. Comfortable, well laid out rooms. Restaurant downstairs was very convenient.

Dear Tamara, Thank you for your feedback regarding your recent stay. We are delighted to hear that you found our location convenient and your room comfortable. It is also wonderful to know that you enjoyed the convenience of our on-site restaurant. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 5.0/5

Stuart M. Couples - Confirmed reviews ALL

My Wife and I thoroughly enjoyed an amazing stay at the Matra Albury. We were made to feel welcome as soon as we checked in and were treated as valued guests for the entire duration of our stay.

Dear Stuart, Thank you for your kind words regarding your recent stay at Mantra Albury. We are delighted to hear that you and your wife felt welcomed and valued throughout your visit. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 3.0/5

Joe P. Business - Confirmed reviews ALL

Felicity at check-in and checkout barely greeted us, never explained anything about the hotel, looked very bored and disinterested in any interaction. In fact at checkout I was given ample time and dead air with her to wonder off and read brochures in the lobby while she served me. Never asked how the stay was literally zero interest. Impressive. Also there being no wifi, no streaming and zero explanation was really really frustrating.

Dear Joe, Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the service shortcomings you experienced during your check-in and checkout processes. Our team is trained to provide engaging and informative interactions, and I regret that this was not reflected in your experience. Additionally, I understand the frustration regarding the lack of Wi-Fi and streaming options. We aim to ensure that our guests are well-informed about our amenities, and I appreciate your comments as they highlight areas for improvement. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 5.0/5

Belinda S. Couples - Confirmed reviews ALL

Great place to stay,clean modern and fresh

Dear Belinda, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our great location and found your room to be clean and modern. Your appreciation is valued, and we look forward to welcoming you back. Kind regards, Imalka Maddumapatabendi General Manager

Customer review rating 2.0/5

Terry K. Couples - Confirmed reviews ALL

Not a great experience. Check-in was ordinary & staff I thought were quite rude.

Dear Terry, Thank you for your feedback. I regret to learn that your check-in experience did not meet your expectations and that our team did not provide the level of service we strive for. Your comments will be reviewed to enhance our guest experience. Kind regards, Imalka Maddumapatabendi General Manager

Other web-users rate our hotel

  • 698 reviews 8.5/10 Location
  • 1,216 reviews 7.8/10 Room
  • 800 reviews 8.2/10 Service
  • 12 reviews 5.4/10 WiFi
  • 465 reviews 7.9/10 Cleanliness
  • 319 reviews 6.6/10 Breakfast
  • 206 reviews 7.9/10 Vibe
  • 204 reviews 6.2/10 Value

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