BreakFree Cosmopolitan Surfers Paradise

We loved every second of our stay, thanks to you guys for arranging for a high floor, with a view we were expecting, decent facilities along with parking was a delight. We love surfers paradise and living so close to was a pleasure.

Compact two bedroom apartment great for three people. Not ideal for young families due to party hotel across the road with lots of noise. Internet was not working during our stay but was close to Cavill avenue and tram line.

The apartment book was not what I intended. I booked 1 Bedroom deluxe through the Qantas website where it says it fits 3 people with 2 photos of the rooms of the apartment with a bed in each photo, assuming it has 2 separate beds with 1 in each room, a double bed in one room and a single bed in the other room that can sleep 3 people in total like it says. However, when I arrived I only realised it was something different to what I intended. When I told the reception about the discrepancy between what I intended to receive and the reality, I was offered an extra bed (a foldable bed) at an extra cost which I refused. Therefore I chose to sleep on the soft on my first night. However, the sofa was so filthy with bread crumbs and food scraps inside, I notified the reception the following morning and they kindly offered me a foldable bed at no extra charge. However, it was so hard and uncomfortable, I ended up back sleeping on the sofa for the rest of my stay. The cleanliness and hygiene of the apartment was terrible, there were sticky patches on the floor, the shower drain trap was left with a bunch of hair when I arrived, the sofa was filthy with bed crumbs and food scraps as mentioned, it was never vacuumed and there were rubbish under the sofa. On a positive, they were very helpful to most of the requests like requesting an extra blanket or trying to solve my issue. However if I have to pay more than $300 a night to stay, I definitely would not chose here again.

Great staff great location great room. The tram is at your feet. Can get to beach in minutes and both supermarkets a few steps away. The rooftop is amazing to take up your meals. Although I would have loved early access to watch a sunrise 🌅. All in all fabulous place. 👌

No internet Room needed maintenance / cleaning Rooms were very noisy Pool up on the roof not accessible( son is in a wheelchair) Needed to ask for cleaning products for the kitchen- still no tea towels so had to buy our own Reception area limited opening hours