雪佛龙大厦曼特拉集团公寓式酒店 2 星

客户意见评级 (ALL 评级) 4.0/5 1,244 评论

雪佛龙大厦曼特拉集团公寓式酒店 - Image 1
雪佛龙大厦曼特拉集团公寓式酒店 - Image 2
雪佛龙大厦曼特拉集团公寓式酒店 - Image 3
雪佛龙大厦曼特拉集团公寓式酒店 - Image 4
23 Ferny Avenue, 4217 冲浪者天堂, 澳大利亚

描述

酒店其他优惠

  • 要与预订顾问联系，请致电 1300 987 610

  • 设施齐全的单卧室、双卧室和 3 卧室公寓及子顶层公寓

  • "天空海滩"

  • 靠近轻轨车站

  • 步行即可到达海滩

我们的客房

酒店位置

雪佛龙大厦曼特拉集团公寓式酒店

23 Ferny Avenue
4217 冲浪者天堂
澳大利亚

GPS:-27.999546, 153.427723

电话
传真 +61 7 5584 8600

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 健身中心
  • 无限网络
  • 空调
  • 100% 无烟酒店

2 游泳池

宛若在天空中的沙滩！您可来室外休闲区放松休息，休闲区中心有亚热带花园和 600 平方米的潟湖游泳池与池边沙滩。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  1,244 评论

TripAdvisor 评级  3.5/5  6,521 评论

Mantra towers of chevron

Tripadvisor 评级 3.0/5

Jemma311986 经 TripAdvisor 认证的评论

Stayed a mantra of chevron. While the 2 bedroom appartment was ok the bond you have to pay is crazy . They hold the bond payment for up to 30 days even after you left . Friends had to ring to remind them of the bond being held for whatever reason . Pretty crazy to hold bond payments for this long. Rooms can’t be guaranteed close together so could be in different towers and can’t access each others levels so makes hanging out hard.

Dear Jemma, Thank you for sharing your feedback! We apologize for the inconvenience you experienced regarding the bond payment and the challenges with room proximity. We understand that these issues can be frustrating and will take your comments into consideration for improving our processes. While we try our best to accommodate requests for rooms close to one another, please note that room allocation is subject to availability and the unique check-in/check-out dates of each guest. We're sorry for any inconvenience this caused during your stay. We hope to welcome you back again and provide a more seamless experience. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Great Location and Accomodation

Tripadvisor 评级 4.0/5

Kristie F 经 TripAdvisor 认证的评论

our accommodation was located right near cavil avenue, it was easy to find, had great parking and the bed were comfortable and the showers were good too both important things to me. I would highly recommend this place especially for families

Dear Valued Guest, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the great location, comfortable beds, and showers during your stay. It's also fantastic to know that our parking facilities were convenient for you. We truly appreciate your recommendation, especially for families, and look forward to welcoming you back in the future! Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Great price, great location

Tripadvisor 评级 4.0/5

mydestinati0ns 家庭住宿 - 经 TripAdvisor 认证的评论

Great price for a 2 bedroom 2 bathroom with an ocean view. Our room was perfect for 3 adults and 1 child. It was very clean. Fantastic location, walk to beach and restaurants and shops. The pool was too cold for adults on a 27* day, so everyone was crammed into the spa

Dear Valued Guest, Thank you for your review! We're pleased you enjoyed the great value, location, and comfort of your ocean-view room. It’s wonderful to hear that you found our location convenient for exploring the nearby beach, restaurants, and shops. We apologise for the pool temperature, and appreciate your patience; we’re always evaluating guest feedback to enhance the experience for everyone. We look forward to welcoming you and your family again for another enjoyable stay. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

2 bedroom 2 bathroom ocean view apartment

Tripadvisor 评级 1.0/5

Samantha M 经 TripAdvisor 认证的评论

Unprofessional rude assistant manager. Main bedroom light didn’t work. Fridge shelf was broken. Locks on the doors? Don’t exist. Couch like sitting on the floor. Spray paint on the fridge door to hide damage. Taylah has exceptional service. Definitely if you are desperate and need to book, deal with her.

Dear Samantha, Thank you for taking the time to tell us about your experience at the Mantra Towers of Chevron. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have received your feedback during your stay as well. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvia Ambrose General Manager

Noise, damage, disappointment

Tripadvisor 评级 1.0/5

FarAway00446195517 经 TripAdvisor 认证的评论

Absolutely awful and noisey apartment with heaps of road noise even with the windows closed. We just arrived for a 10 day stay and definitely regretting that decision. I’ve asked to move us and kids to a quieter room but the place is ‘fully booked’ Apart from the road noise the apartment is just outdated and things are broken in every room! What a huge disappointment for me and my kids.

Dear Valued Guest, Thank you for sharing your experience. I'm very sorry to hear about the noise and condition of the apartment during your stay. We understand how frustrating it must have been for both you and your children. Unfortunately, we were fully booked at the time, but I sincerely apologize that we couldn't accommodate your request to move to a quieter room. We appreciate your feedback and will review the condition of the apartment to ensure it meets our standards. Your comfort is important to us, and we hope you will give us the opportunity to improve your experience in the future. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 880 评论 9/10 位置
  • 1,231 评论 5.4/10 房间
  • 543 评论 6.9/10 服务
  • 49 评论 3/10 上网
  • 512 评论 2.7/10 清洁度
  • 460 评论 4.3/10 舒适度
  • 87 评论 4.3/10 运动休闲
  • 86 评论 3.9/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。