雪佛龙大厦曼特拉集团公寓式酒店 2 星

客户意见评级 (ALL 评级) 4.0/5 1,255 评论

雪佛龙大厦曼特拉集团公寓式酒店 - Image 1
雪佛龙大厦曼特拉集团公寓式酒店 - Image 2
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雪佛龙大厦曼特拉集团公寓式酒店 - Image 4
23 Ferny Avenue, 4217 冲浪者天堂, 澳大利亚

描述

酒店其他优惠

  • 要与预订顾问联系，请致电 1300 987 610

  • 设施齐全的单卧室、双卧室和 3 卧室公寓及子顶层公寓

  • "天空海滩"

  • 靠近轻轨车站

  • 步行即可到达海滩

我们的客房

酒店位置

雪佛龙大厦曼特拉集团公寓式酒店

23 Ferny Avenue
4217 冲浪者天堂
澳大利亚

GPS:-27.999546, 153.427723

电话
传真 +61 7 5584 8600

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 健身中心
  • 无限网络
  • 空调
  • 100% 无烟酒店

2 游泳池

宛若在天空中的沙滩！您可来室外休闲区放松休息，休闲区中心有亚热带花园和 600 平方米的潟湖游泳池与池边沙滩。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  1,255 评论

TripAdvisor 评级  3.5/5  6,523 评论

Don't stay here

Tripadvisor 评级 1.0/5

Tianna D 经 TripAdvisor 认证的评论

Very dirty and staff wouldn't do anything bout this which was disappointing. On arrival to room we walked in and there were holes in the walls, open lollies on the carpets, stains all over the couches and pillows, cigarette buts on the table, makeup stains on the walls, dirty dishes etc. I've also never stayed in a place that DOESN'T offer FREE house keepkeeping.. especially coming from another state this was all a big shock to us. Dirty dirty dirty do not stay here!..

Dear Tianna, Thank you for your feedback. We sincerely apologise for the cleanliness issues you encountered during your stay. Based on our records, our team did revisit and address the concerns; however, we deeply regret that we were unable to meet your expectations and ensure your complete satisfaction. Your experience is not reflective of the standard we aim to provide, and we take your feedback seriously to prevent such occurrences in the future. If there is anything further you'd like to discuss, please don't hesitate to contact us directly. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

No room service, Threatened by security

Tripadvisor 评级 1.0/5

Nathan H 经 TripAdvisor 认证的评论

It was an absolute pain to stay here. We went during schoolies which meant we had to check in every time we entered the hotel. Security threatened to evict us at 1am after accusing us of throwing a can off the roof and after talking to the building management refused to remove the warning for something my room didn’t do. There was no room service throughout our stay which meant we had to empty our own bins and stock up on toilet paper. Unbelievable!

Mantra towers of chevron

Tripadvisor 评级 3.0/5

Jemma311986 经 TripAdvisor 认证的评论

Stayed a mantra of chevron. While the 2 bedroom appartment was ok the bond you have to pay is crazy . They hold the bond payment for up to 30 days even after you left . Friends had to ring to remind them of the bond being held for whatever reason . Pretty crazy to hold bond payments for this long. Rooms can’t be guaranteed close together so could be in different towers and can’t access each others levels so makes hanging out hard.

Dear Jemma, Thank you for sharing your feedback! We apologize for the inconvenience you experienced regarding the bond payment and the challenges with room proximity. We understand that these issues can be frustrating and will take your comments into consideration for improving our processes. While we try our best to accommodate requests for rooms close to one another, please note that room allocation is subject to availability and the unique check-in/check-out dates of each guest. We're sorry for any inconvenience this caused during your stay. We hope to welcome you back again and provide a more seamless experience. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Great Location and Accomodation

Tripadvisor 评级 4.0/5

Kristie F 经 TripAdvisor 认证的评论

our accommodation was located right near cavil avenue, it was easy to find, had great parking and the bed were comfortable and the showers were good too both important things to me. I would highly recommend this place especially for families

Dear Valued Guest, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the great location, comfortable beds, and showers during your stay. It's also fantastic to know that our parking facilities were convenient for you. We truly appreciate your recommendation, especially for families, and look forward to welcoming you back in the future! Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Great price, great location

Tripadvisor 评级 4.0/5

mydestinati0ns 家庭住宿 - 经 TripAdvisor 认证的评论

Great price for a 2 bedroom 2 bathroom with an ocean view. Our room was perfect for 3 adults and 1 child. It was very clean. Fantastic location, walk to beach and restaurants and shops. The pool was too cold for adults on a 27* day, so everyone was crammed into the spa

Dear Valued Guest, Thank you for your review! We're pleased you enjoyed the great value, location, and comfort of your ocean-view room. It’s wonderful to hear that you found our location convenient for exploring the nearby beach, restaurants, and shops. We apologise for the pool temperature, and appreciate your patience; we’re always evaluating guest feedback to enhance the experience for everyone. We look forward to welcoming you and your family again for another enjoyable stay. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

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其他网络用户评价我们的酒店

  • 877 评论 9/10 位置
  • 1,232 评论 5.3/10 房间
  • 532 评论 7.1/10 服务
  • 51 评论 3.4/10 上网
  • 514 评论 2.7/10 清洁度
  • 466 评论 4.2/10 舒适度
  • 88 评论 3.9/10 运动休闲
  • 85 评论 3.9/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。