Mantra Towers of Chevron Surfers Paradise 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,251 件のレビュー

Mantra Towers of Chevron Surfers Paradise - Image 1
Mantra Towers of Chevron Surfers Paradise - Image 2
Mantra Towers of Chevron Surfers Paradise - Image 3
Mantra Towers of Chevron Surfers Paradise - Image 4
23 Ferny Avenue, 4217 SURFERS PARADISE, Australia

説明

ホテルのその他の情報

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

当ホテルの客室

ホテル所在地

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.999546, 153.427723

電話番号
ファックス +61 7 5584 8600

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • フィットネスセンター
  • Wifi
  • エアコン
  • 全館禁煙

2 プール

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,251 件のレビュー

トリップアドバイザーの評価  3.5/5  6,523 件のレビュー

Don't stay here

トリップアドバイザーの評価 1.0/5

Tianna D トリップアドバイザー認証口コミ

Very dirty and staff wouldn't do anything bout this which was disappointing. On arrival to room we walked in and there were holes in the walls, open lollies on the carpets, stains all over the couches and pillows, cigarette buts on the table, makeup stains on the walls, dirty dishes etc. I've also never stayed in a place that DOESN'T offer FREE house keepkeeping.. especially coming from another state this was all a big shock to us. Dirty dirty dirty do not stay here!..

Dear Tianna, Thank you for your feedback. We sincerely apologise for the cleanliness issues you encountered during your stay. Based on our records, our team did revisit and address the concerns; however, we deeply regret that we were unable to meet your expectations and ensure your complete satisfaction. Your experience is not reflective of the standard we aim to provide, and we take your feedback seriously to prevent such occurrences in the future. If there is anything further you'd like to discuss, please don't hesitate to contact us directly. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

No room service, Threatened by security

トリップアドバイザーの評価 1.0/5

Nathan H トリップアドバイザー認証口コミ

It was an absolute pain to stay here. We went during schoolies which meant we had to check in every time we entered the hotel. Security threatened to evict us at 1am after accusing us of throwing a can off the roof and after talking to the building management refused to remove the warning for something my room didn’t do. There was no room service throughout our stay which meant we had to empty our own bins and stock up on toilet paper. Unbelievable!

Mantra towers of chevron

トリップアドバイザーの評価 3.0/5

Jemma311986 トリップアドバイザー認証口コミ

Stayed a mantra of chevron. While the 2 bedroom appartment was ok the bond you have to pay is crazy . They hold the bond payment for up to 30 days even after you left . Friends had to ring to remind them of the bond being held for whatever reason . Pretty crazy to hold bond payments for this long. Rooms can’t be guaranteed close together so could be in different towers and can’t access each others levels so makes hanging out hard.

Dear Jemma, Thank you for sharing your feedback! We apologize for the inconvenience you experienced regarding the bond payment and the challenges with room proximity. We understand that these issues can be frustrating and will take your comments into consideration for improving our processes. While we try our best to accommodate requests for rooms close to one another, please note that room allocation is subject to availability and the unique check-in/check-out dates of each guest. We're sorry for any inconvenience this caused during your stay. We hope to welcome you back again and provide a more seamless experience. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Great Location and Accomodation

トリップアドバイザーの評価 4.0/5

Kristie F トリップアドバイザー認証口コミ

our accommodation was located right near cavil avenue, it was easy to find, had great parking and the bed were comfortable and the showers were good too both important things to me. I would highly recommend this place especially for families

Dear Valued Guest, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the great location, comfortable beds, and showers during your stay. It's also fantastic to know that our parking facilities were convenient for you. We truly appreciate your recommendation, especially for families, and look forward to welcoming you back in the future! Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Great price, great location

トリップアドバイザーの評価 4.0/5

mydestinati0ns ファミリー - トリップアドバイザー認証口コミ

Great price for a 2 bedroom 2 bathroom with an ocean view. Our room was perfect for 3 adults and 1 child. It was very clean. Fantastic location, walk to beach and restaurants and shops. The pool was too cold for adults on a 27* day, so everyone was crammed into the spa

Dear Valued Guest, Thank you for your review! We're pleased you enjoyed the great value, location, and comfort of your ocean-view room. It’s wonderful to hear that you found our location convenient for exploring the nearby beach, restaurants, and shops. We apologise for the pool temperature, and appreciate your patience; we’re always evaluating guest feedback to enhance the experience for everyone. We look forward to welcoming you and your family again for another enjoyable stay. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

との提携 TripAdvisor

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Surfers Paradiseのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。