Mantra Towers of Chevron Surfers Paradise 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,244 件のレビュー

Mantra Towers of Chevron Surfers Paradise - Image 1
Mantra Towers of Chevron Surfers Paradise - Image 2
Mantra Towers of Chevron Surfers Paradise - Image 3
Mantra Towers of Chevron Surfers Paradise - Image 4
23 Ferny Avenue, 4217 SURFERS PARADISE, Australia

説明

ホテルのその他の情報

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

当ホテルの客室

ホテル所在地

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.999546, 153.427723

電話番号
ファックス +61 7 5584 8600

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • フィットネスセンター
  • Wifi
  • エアコン
  • 全館禁煙

2 プール

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,244 件のレビュー

トリップアドバイザーの評価  3.5/5  6,521 件のレビュー

Mantra towers of chevron

トリップアドバイザーの評価 3.0/5

Jemma311986 トリップアドバイザー認証口コミ

Stayed a mantra of chevron. While the 2 bedroom appartment was ok the bond you have to pay is crazy . They hold the bond payment for up to 30 days even after you left . Friends had to ring to remind them of the bond being held for whatever reason . Pretty crazy to hold bond payments for this long. Rooms can’t be guaranteed close together so could be in different towers and can’t access each others levels so makes hanging out hard.

Dear Jemma, Thank you for sharing your feedback! We apologize for the inconvenience you experienced regarding the bond payment and the challenges with room proximity. We understand that these issues can be frustrating and will take your comments into consideration for improving our processes. While we try our best to accommodate requests for rooms close to one another, please note that room allocation is subject to availability and the unique check-in/check-out dates of each guest. We're sorry for any inconvenience this caused during your stay. We hope to welcome you back again and provide a more seamless experience. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Great Location and Accomodation

トリップアドバイザーの評価 4.0/5

Kristie F トリップアドバイザー認証口コミ

our accommodation was located right near cavil avenue, it was easy to find, had great parking and the bed were comfortable and the showers were good too both important things to me. I would highly recommend this place especially for families

Dear Valued Guest, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the great location, comfortable beds, and showers during your stay. It's also fantastic to know that our parking facilities were convenient for you. We truly appreciate your recommendation, especially for families, and look forward to welcoming you back in the future! Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Great price, great location

トリップアドバイザーの評価 4.0/5

mydestinati0ns ファミリー - トリップアドバイザー認証口コミ

Great price for a 2 bedroom 2 bathroom with an ocean view. Our room was perfect for 3 adults and 1 child. It was very clean. Fantastic location, walk to beach and restaurants and shops. The pool was too cold for adults on a 27* day, so everyone was crammed into the spa

Dear Valued Guest, Thank you for your review! We're pleased you enjoyed the great value, location, and comfort of your ocean-view room. It’s wonderful to hear that you found our location convenient for exploring the nearby beach, restaurants, and shops. We apologise for the pool temperature, and appreciate your patience; we’re always evaluating guest feedback to enhance the experience for everyone. We look forward to welcoming you and your family again for another enjoyable stay. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

2 bedroom 2 bathroom ocean view apartment

トリップアドバイザーの評価 1.0/5

Samantha M トリップアドバイザー認証口コミ

Unprofessional rude assistant manager. Main bedroom light didn’t work. Fridge shelf was broken. Locks on the doors? Don’t exist. Couch like sitting on the floor. Spray paint on the fridge door to hide damage. Taylah has exceptional service. Definitely if you are desperate and need to book, deal with her.

Dear Samantha, Thank you for taking the time to tell us about your experience at the Mantra Towers of Chevron. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have received your feedback during your stay as well. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvia Ambrose General Manager

Noise, damage, disappointment

トリップアドバイザーの評価 1.0/5

FarAway00446195517 トリップアドバイザー認証口コミ

Absolutely awful and noisey apartment with heaps of road noise even with the windows closed. We just arrived for a 10 day stay and definitely regretting that decision. I’ve asked to move us and kids to a quieter room but the place is ‘fully booked’ Apart from the road noise the apartment is just outdated and things are broken in every room! What a huge disappointment for me and my kids.

Dear Valued Guest, Thank you for sharing your experience. I'm very sorry to hear about the noise and condition of the apartment during your stay. We understand how frustrating it must have been for both you and your children. Unfortunately, we were fully booked at the time, but I sincerely apologize that we couldn't accommodate your request to move to a quieter room. We appreciate your feedback and will review the condition of the apartment to ensure it meets our standards. Your comfort is important to us, and we hope you will give us the opportunity to improve your experience in the future. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

との提携 TripAdvisor

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Surfers Paradiseのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。