Mantra Towers of Chevron Surfers Paradise 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 972 件のレビュー

Mantra Towers of Chevron Surfers Paradise - Image 1
Mantra Towers of Chevron Surfers Paradise - Image 2
Mantra Towers of Chevron Surfers Paradise - Image 3
Mantra Towers of Chevron Surfers Paradise - Image 4
23 Ferny Avenue, 4217 SURFERS PARADISE, オーストラリア

説明

ホテルのその他の情報

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

当ホテルの客室

ホテル所在地

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
オーストラリア

GPS:-27.999546, 153.427723

電話番号
ファックス +61 7 5584 8600

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • フィットネスセンター
  • Wifi
  • エアコン
  • 全館禁煙

2 プール

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  972 件のレビュー

トリップアドバイザーの評価  3.7/5  6,550 件のレビュー

Great stay ☀️

トリップアドバイザーの評価 4.0/5

Bbeecc131 トリップアドバイザー認証口コミ

We had a 3 bedroom apartment. So spacious and great views. Really surprises with how nice it was. Only issue is parking you are not guaranteed a space and it can be hard to get a place. Be mindful of this.

Dear Guest, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose - General Manager

Mixed feelings

トリップアドバイザーの評価 3.0/5

Ashlee D トリップアドバイザー認証口コミ

Upon checking in late, I was assigned a room that was both filthy and infested with cockroaches. Although the receptionist on duty was fantastic, moved us to another room and was very apologetic, the experience the following morning was quite the opposite. When I attempted to return the keys for the first room and mentioned that I had not received the pool towel tokens listed in my paperwork, the receptionist was extremely disrespectful. She called me a liar and refused to provide towels until another guest waiting in line intervened to address her behaviour. Even then, in a huff she only provided 2 towels for our party of 4. I appreciate the effort made to move us to a better room, but the lack of basic cleanliness initially and the treatment I received the next morning were very disappointing. I was charged a $300 bond, which I was expecting and happy to pay, however its been 21 days since I checked out and the bond still has not been released.

A great family stay

トリップアドバイザーの評価 4.0/5

Natasha P トリップアドバイザー認証口コミ

We stayed on the 27th level in tower 3. 2 bedroom 2 bathroom oceanview Prior to our stay I read the reviews so I was expecting the worst! I did email the property and request a high floor and renovated room! The room was clean and the kitchen had everything you needed. My only complaint was the bed was hard as a rock, although my husband loved it, the single beds are small in the 2nd bedroom but the kids didn't complain. A few carpet marks but nothing to worry about! No issues with slippery steps but I did hold onto the rail! Overall an amazing stay! Have stayed at many mantra properties and happy with this stay also 😊

Reasonable

トリップアドバイザーの評価 4.0/5

Jeanette C トリップアドバイザー認証口コミ

Location was great above the shopping center with Cole's supermarket downstairs also a medical centre which came in handy..The indoor pool steps are very slippery as I found out and ended up with a few injuries..The dishwasher in our room was not cleaned out properly before we got there so it had a bit of a bad smell.. Reasonable place to stay..

Every visit to this hotel is horrible. Every single visit.

トリップアドバイザーの評価 1.0/5

SeanArapeta トリップアドバイザー認証口コミ

I am forced to stay here for work every October since 2021 and as consistently bad as they are, they find new ways to ruin every trip to Surfers Paradise. I travel every third week so I have stayed in a LOT of hotels all over Australia, New Zealand and the UK. They take $300 deposit - last time a deposit was required anywhere else was over five years ago. One year they accused me of not returning the keys and were refusing to return my deposit. Another year, I was accused of the marks on the walls that existed prior to my arrival. Expect a 15-20min wait for an elevator to work - same every year. Say good bye to any luggage left at Concierge. No tags or tickets. “Can I get a delivery sent here?” “No we don’t allow that.” “I’d like to check in please. Here’s my reservation number from the travel agent.” “Sorry but your name is not in our system so we cannot check you in.” “Can I get some pool towels please?” “Yes but there’s a limit.”

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 865 件のレビュー 9.2/10 ロケーション
  • 1,175 件のレビュー 5.1/10 客室
  • 505 件のレビュー 6.6/10 サービス
  • 46 件のレビュー 1.9/10 インターネット
  • 504 件のレビュー 2.5/10 清潔さ
  • 472 件のレビュー 4.9/10 設備
  • 448 件のレビュー 4.1/10 快適さ
  • 261 件のレビュー 2.9/10 雰囲気

Powered by Trustyou

周辺の他の施設

サーファーズパラダイスのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。