Novotel Surfers Paradise 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 4,832 件のレビュー

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Cnr of Surfers Paradise Blvd, and Hanlan Street, 4217 SURFERS PARADISE, Australia

説明

ホテルのその他の情報

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

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ホテル所在地

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.0029127, 153.4286896999

電話番号
ファックス +61 7 5592 0026

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

BLVD Café & Bar

非契約写真

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  4,832 件のレビュー

トリップアドバイザーの評価  3.7/5  1,425 件のレビュー

Superb Experience

トリップアドバイザーの評価 5.0/5

Indindia トリップアドバイザー認証口コミ

The Hotel is just few steps away from Sea, very good hotel. Rooms were big and with Balcony ,very neat rooms ,the hotel is in silent place and staffs were very cooperative. Good swimming pool. very good breakfast. Near hotel many good Indian restaurants

A perfect stay

トリップアドバイザーの評価 5.0/5

vanessa77Mbrother トリップアドバイザー認証口コミ

I have no clue as to why people have written negative reviews about this hotel. Our room was clean and modern with all the amenities we needed. We had no issues with noise. All the staff we encountered were friendly, helpful and efficient. The breakfast buffet was very good. The location of the hotel is perfect right in the heart of Surfers and a 5 minute walk to the beach. Would definitely stay again

Surreal & Refreshing view

トリップアドバイザーの評価 5.0/5

Kilroy_Mariner ファミリー - トリップアドバイザー認証口コミ

Centrally located. Stone's throw from the beach + main street. For a change, breakfast spread is conparitively better than most other Aussie hotel. In house cafe too is good with better service. More than enough elevator for better pax movement.

Family Holiday in Novotel : A nightmare

トリップアドバイザーの評価 1.0/5

Jay R トリップアドバイザー認証口コミ

The most pathetic experience I have ever had in a hotel is this one, the rooms are too noisy, beds are stinky and without any balance , the breakfast menu is less than what you get in a 1 star hotel, service is worst, staff at front reception is very rude and pathetic, if you land up there by any chance just directly speak to the manager there for every small thing you need., there are no amenities in the hotel, swimming pool is not working at all times , they have blocked my deposit and made me wait 40 minutes at the lobby to give my deposit back, highly negative ratings .. @Novotel this is my last visit to a Novotel brand

Limited house keeping service. No service minded. Public carpark not hotel car park.

トリップアドバイザーの評価 1.0/5

Phorraya K ファミリー - トリップアドバイザー認証口コミ

I am staying for 5 nights at Novotel Surfers paradise in room 1406. This is our 3rd night and I only get one time room clean. I put sign everyday and 1st night been missed. I told reception when gets back to the room at 17.30. He said it's too late. I said at least provide me new towels and empty bin and remove old towns. And I need new coffee cup and milk. He put new towels in my room and take away cups and milk. Still left 2 dirty mugs, that had only one spoon from the beginning. Then, next day 18th April, I told reception request room service I left the room since 9.30 am, back to the room at 13.30. Came back still look the same. Called reception. They said start cleaning the room at 2pm. The young lady came after 2pm asking if I need new towels and anything. I said I need the room make and give me 5 mins we about to leave. She is standing in front of the door with attitude. No smile with earmuffs on. When I about to leave I said may you change new coffee cups. It is dirty (as I watch with hand soap to reuse for 2 nights. I need a proper wash).She took her earmuffs off and she question me something and I asked her back. Do I need to clean my own coffee cups? No refill more coffee sachets. Today, I put sign on since 9am need room clean. Now 15.11 still has noone attend my room. Regarding car park, we paid for 5 nights via hotel but no parking available in designated hotel area. When I called staff from car park that no space available for us in hotel area. Staff response back it is a public parking. You have to find your own space. You buy only parking hours not space. So we cannot lock any parking for you. We have to park quite far and carry stuffs plus taking 2 kids walk from other side of the biulding back to tge hotel. Still have 2 mote night to stay before moving to the new hotel. It is bad experience for our Easter Holidays.

との提携 TripAdvisor

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  • 1,629 件のレビュー 4.2/10 設備
  • 1,293 件のレビュー 6.7/10 朝食

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周辺の他の施設

Surfers Paradiseのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。