Novotel Surfers Paradise 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 5,215 件のレビュー

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Cnr of Surfers Paradise Blvd, and Hanlan Street, 4217 SURFERS PARADISE, Australia

説明

ホテルのその他の情報

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

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ホテル所在地

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.0029127, 153.4286896999

電話番号
ファックス +61 7 5592 0026

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

BLVD Café & Bar

非契約写真

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  5,215 件のレビュー

トリップアドバイザーの評価  3.5/5  1,401 件のレビュー

眺望and立地✨最高✨

お客さまの声 4.0/5

鬼頭 美. ご友人 - 確認済みレビュー すべて

サーファーズパラダイス迄は、すぐ目の前だし、部屋の眺めも最高😃立地もSHOPもすぐだし中心部にあるから、お土産散策もバッチリ👍 ただ部屋のシャワー🚿のお湯が、シャワーブースから、洗面🚽まで、流れちゃって、入った後はビチョビチョ💦タオルで、床拭き😢 そこだけが💦でした。あとは、NICEでしたぁ🤩

Very Disappointed.

トリップアドバイザーの評価 1.0/5

J1492MZcorinnem トリップアドバイザー認証口コミ

Very disappointed in our room. We were on level 32 which I feel doesn't get used very often, the stale mouldy smell when you get out of the lift was horrible, then our air con wouldn't work (they did fix this eventually) The room also was not cleaned very well, there was hairs on the phone when I went to use it to call about the air con and also in the shower. The shower leaked water all over the floor in the bathroom and there was no clothes line in the shower it was just the adapter for it and then the holes were filled with plugs where it should have been so when clothes got wet on the floor due to shower leak there was no where to hang them. The light in the bathroom flickered and the hairdryer was falling off the wall. There was a bottle top and paper on the floor in the bathroom. The carpet didn't even join the tiles into the bathroom, there was a gap where you could see the concrete floor underneath. The pool was also closed due to renovations, would have been nice to be advised of that at time of booking.

ゆっくり過ごせた。

お客さまの声 3.5/5

Yoshie N. カップル - 確認済みレビュー すべて

毎日ウェルカムドリンクが付いて嬉しかった。立地が良かった。飲食店、土産屋、スーパーマーケットがあった。

HORRIBLE EXPERIENCE

トリップアドバイザーの評価 1.0/5

Simran C トリップアドバイザー認証口コミ

Had a horrible experience. The rooms are in a dire need for renovation. The air conditioner in the room didn’t work, even after complaining multiple times, no action was taken. The carpet in the room and the entire lobby is disgusting. Washrooms are in a terrible state. Would never return.

Won’t be returning

トリップアドバイザーの評価 3.0/5

WATAQT Couples - トリップアドバイザー認証口コミ

Stayed at Novotel Surfers Paradise for 3 nights. Usually we would stay in Broadbeach but we had a travel credit from my holiday centre / ignite travel group that needed to be used or it expired and this was the only package suitable for us at the time. The credit was for $960. We won’t be returning to this hotel, let alone for that kind of price! Pros: - Our room (1011) has views of the water from level 10. - bed was comfortable - Staff we encountered were friendly - Location is close to beach and eateries etc. walk to everything including light rail. Cons: - Room tired and in need of renovating. Can tell the building is aged. Old stained carpet in common areas outside rooms. Very low ceiling in the bathroom area of our room. I could touch the ceiling in some areas and I’m only 5’6 tall. Poky old bathroom with a shower over shallow bath. Not enough room to swing a cat in there. Poor water pressure from shower. - Water would leak outside the movable glass shower screen and wet all the bath mat. - Room 1011 located right next to elevators. Could hear elevators and showers etc from rooms next door. - Elevators are slow. Even with 5 of them operating. The hotel seemed to be fully booked with a Japanese tour group but even so, we had to wait over 10 mins for an elevator with enough room for us to fit most of the time. - Cleanliness of room could be better. We had black hairs in our shower and even in the draw of the mini bar area. (It’s not a mini bar either but small fridge and some glasses etc) - Location can make it noisy at night time from street noise. - Pool was having some maintenance to the facade on weekdays and so was closed until 4pm. Didn’t know this until checking in. They did offer use of pool at a sister property close by. - Housekeeping on one of the days had made the bed and put a couple pillows back, but left the other pillows not on bed, but on a couple chairs in the room out of place. Not a huge issue but shows not a lot of care factor.

との提携 TripAdvisor

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周辺の他の施設

Surfers Paradiseのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。