Peppers Soul Surfers Paradise 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,928 件のレビュー

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8 The Esplanade, 4217 SURFERS PARADISE, オーストラリア

説明

ホテルのその他の情報

  • Our Mediterranean inspired restaurant Hyde Paradiso on Level 1 features stunning beach views

  • Spoilt for choice, we have a indoor lap pool, and outdoor pool with stunning beach views

  • Experience pure relaxation during your holiday with a visit to our sauna, steam room and spa

  • If you feel like keeping fit during your stay, we have a fully equipped gymnasium onsite

  • Enjoy the BBQ facilities with friends and family amongst tranquil, landscaped gardens

当ホテルの客室

ペントハウス

Presidential Suite Deluxe

  • 9 人/最大
  • 450 m² / 4843 sq ft
  • 寝具 2 x キングサイズベッド と 2 x シングルベッド と 1 x クイーンサイズベッド
  • ビュー: オーシャン / シービュー
  • ほとんどの宿泊施設: バルコニー
空室状況を見る

ホテル所在地

Peppers Soul Surfers Paradise

8 The Esplanade
4217 SURFERS PARADISE
オーストラリア

GPS:-28.001037, 153.430649

電話番号
ファックス +61 7 5635 5799

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

HYDE PARADISO

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,928 件のレビュー

トリップアドバイザーの評価  4.5/5  3,903 件のレビュー

2025エクセレンス認証

Very disappointing

トリップアドバイザーの評価 2.0/5

Selda C トリップアドバイザー認証口コミ

Definitely not 5 star, disappointed to see room carpets were not clean, bed linen had stains, rooms outdated with wear and tear, uncomfortable beds. Won't return for the price we paid.

お客さまの声 5.0/5

Hiroaki S. ファミリー - 確認済みレビュー すべて

最高の景色 部屋が広い

Dear Hiroaki, Thank you very much for your wonderful feedback and for rating your stay with us so highly. We are delighted to read that you enjoyed the location, the views, and the spaciousness of your apartment, and that our team contributed positively to your experience. We also appreciate you sharing your comments regarding the parking signage and arrival process. Your feedback is very valuable and has been passed on to the team so we can look at how to make this clearer for future guests. We hope to have the pleasure of welcoming you and your family back again soon. Peppers Soul Team

Disappointing, Dated and Dirty

トリップアドバイザーの評価 1.0/5

justinemI7398TC トリップアドバイザー認証口コミ

Room 2405 - In need of a good clean and furniture replacement. I have stayed at Peppers Soul a number of times and the rooms have been excellent. I checked in 2 days ago and was immediately disappointed when I entered my room . Fridge wreaks of fish - cleaners came and wiped it down with vanilla essence but the smell is coming back. Couch sags to the floor when you sit on it and it is worn and dirty Stove top filthy Minimal cooking accessories. One fry pan , no lid . 2 cutting knives , both blunt Cutlery dirty and had to be rewashed Tiny tv in lounge and sound needs to be on 60 to hear anything Bathrooms in desperate need of a clean . Mouldy and dusty around the frames . Broken cupboard Broken side lamp in main bedroom Bed head in one of the bedrooms has disgusting stains on it I will be posting photos shortly Not worth $7500 for 4 nights whatsoever an

Poor Experience with their Service. Room views are Ok!

トリップアドバイザーの評価 2.0/5

nikhildhingra26 トリップアドバイザー認証口コミ

Extremely Poor with their Reception, Conceirge and House Keeping! They take ages to get small things done. Reception doesn't pick up calls at once!! No one at concierge when we checked in !! Just one lady at reception. Minimum 15 minutes wait time at the reception!!

Best choice

トリップアドバイザーの評価 5.0/5

Irina K トリップアドバイザー認証口コミ

The location is perfect near the beach. A room with a sea view is a must. Our room was like an apartment—large, comfortable, and clean, with a washer and dryer. There was also a big terrace with amazing view on the ocean and beach. There in-door and out-door pools - big and clean. I also visited the gym which is not big but acceptable - almost no people there. You also should find a lovely garden near the out-door pool. The only odd thing was the breakfast—we booked a room with breakfast, but upon check-in, we were told that only snacks and drinks were included, with main courses requiring an extra charge. Upon check-out, we discovered that the main courses were actually included in our reservation. We also had two trial days during our stay when they served a full breakfast buffet.

Thank you for sharing your detailed feedback! We’re thrilled that you enjoyed our location, the spacious apartment-style room, pools, gym, and garden. We apologize for the confusion regarding the breakfast service during your stay and appreciate you bringing it to our attention. Your comments will help us ensure clearer communication for future guests. We’re delighted you had an overall great experience and look forward to welcoming you back for another memorable stay! Kind Regards Peppers Soul Team

との提携 TripAdvisor

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