Mantra on View Surfers Paradise 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.8/5 2,424 件のレビュー

Mantra on View Surfers Paradise - Image 1
Mantra on View Surfers Paradise - Image 2
Mantra on View Surfers Paradise - Image 3
Mantra on View Surfers Paradise - Image 4
22 View Avenue, 4217 SURFERS PARADISE, オーストラリア

説明

ホテルのその他の情報

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Nine multi-purpose conference rooms

当ホテルの客室

ホテル所在地

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
オーストラリア

GPS:-27.997919, 153.428845

電話番号
ファックス +61 7 5592 2908

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.8/5  2,424 件のレビュー

トリップアドバイザーの評価  3.7/5  4,960 件のレビュー

9 out of 10 breakfast

トリップアドバイザーの評価 4.0/5

Sid's Barber S トリップアドバイザー認証口コミ

Laurice best bartrisa coffee maker the food was great , we are looking forward to seeing you again. The buffet was a great breakfast meal with family .much appreciated to walk out happy for the day thank you .Berry ice tea was fresh 😋

Mantra Holiday

トリップアドバイザーの評価 4.0/5

NatureHigh トリップアドバイザー認証口コミ

We had a wonderful family holiday at the Mantra Hotel in the Gold Coast, Australia. The room was spacious, accommodating four of us comfortably with two queen-sized beds. The family had a fantastic view of the surroundings. We also chose to stay on the porch, which provided an excellent vantage point to enjoy the outdoor scenery. However, there was one minor issue with the shower—it was quite tricky and didn’t function very well.

Dear NatureHigh, Thank you for sharing your lovely feedback and for choosing to stay with us for your family holiday. We’re delighted to hear that you enjoyed a wonderful stay and that the spacious room, comfortable bedding, and scenic views helped make your time with us memorable. It’s great to know the porch area added to your experience and allowed you to relax and enjoy the surroundings. I do apologise for the inconvenience you experienced with the shower. Thank you for bringing this to our attention, as this feedback is valuable and will be passed on to our maintenance team to ensure it’s addressed. We truly appreciate your review and hope to have the pleasure of welcoming you and your family back again in the future. Kind regards, Liam Campbell Assistant Manager

Terrible Breakfast

トリップアドバイザーの評価 3.0/5

Lisa H トリップアドバイザー認証口コミ

Breakfast at $32.00 each was a major let down. All our food was cold & a lot of it was not very nice at all. The beans & the mince had a terrible taste there was no choice with eggs just scrambled or nothing.

Dear Lisa, Thank you for taking the time to share your feedback. We’re very sorry to hear that your breakfast did not meet expectations, particularly regarding the temperature and quality of the food. This is certainly not the standard we aim to provide. Your comments have been passed on to our kitchen team for review and improvement. We would also like to clarify that while scrambled eggs are our standard offering, fried or poached eggs are available on request, and we’re always happy to accommodate where possible. We appreciate your feedback and hope to have the opportunity to provide you with a much better experience in the future.

お客さまの声 5.0/5

Yasushi S. ファミリー - 確認済みレビュー すべて

海水浴できる海まで数分かつ、様々な現地ツアー（土ボタルツアーやモートン島ツアーなど）の集合場所になっているので最高の立地です。海で遊ぶ場合はフロントでタオルの貸し出しもあり、手軽で便利でした。また、ウォーターサーバーもあり、空ボトルや水筒があれば飲料水にも困りません。 朝食ビュッフェは、メニューも豊富でおいしかったです。1日の朝ごはんなのに3日分くらいのご飯を食べてしまいお腹パンパンでした。

Dear Yasushi, We’re delighted to hear that you enjoyed our excellent location, just a few minutes from the beach and as a convenient meeting point for local tours such as the glow worm and Moreton Island tours. We’re also pleased that the towel service for beach use and the water station made your stay more comfortable and convenient. It’s wonderful to know you enjoyed our breakfast buffet as well — we love hearing that our guests start their day happily (and with very full stomachs!). Thank you again for your kind feedback. We truly hope to welcome you back for another fantastic stay in the future. Kind regards, Liam Campbell Assistant Manager

DO NOT STAY HERE

トリップアドバイザーの評価 1.0/5

Tim D トリップアドバイザー認証口コミ

I have stayed in a lot of places all over the world and this hotel is worse than most highway motels, and by a long way. The pictures are real and what’s not shown is the you could not use the wardrobe as the doors were broken and would not open but the smell…. My god we were nauseous being there for 10mins. We were changed to a different room and it was worse!!! Needless to say we booked another hotel block away and left as fast as we could.

Dear Tim, We’re very sorry to read about your experience and appreciate you taking the time to share your feedback. What you’ve described is certainly not the standard we aim to provide, and we sincerely apologise for the condition of the rooms you were shown, including the maintenance issues and unpleasant odour. We regret that moving you to an alternative room did not resolve the situation and understand completely why you chose to leave. This is not the impression we want any guest to have, especially those who have travelled extensively and have clear expectations of comfort and cleanliness. Please be assured that your comments have been taken seriously and have been shared with our housekeeping and maintenance teams so the issues you raised can be addressed urgently. We would welcome the opportunity to discuss this further and learn more, should you wish to contact us directly. Thank you again for your feedback, and we are truly sorry we did not meet your expectations on this occasion. Kind regards, Liam Campbell Assistant Manager

との提携 TripAdvisor

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