Mantra on View Surfers Paradise 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.8/5 2,565 件のレビュー

Mantra on View Surfers Paradise - Image 1
Mantra on View Surfers Paradise - Image 2
Mantra on View Surfers Paradise - Image 3
Mantra on View Surfers Paradise - Image 4
22 View Avenue, 4217 SURFERS PARADISE, オーストラリア

説明

ホテルのその他の情報

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Nine multi-purpose conference rooms

当ホテルの客室

ホテル所在地

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
オーストラリア

GPS:-27.997919, 153.428845

電話番号
ファックス +61 7 5592 2908

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.8/5  2,565 件のレビュー

トリップアドバイザーの評価  3.8/5  4,951 件のレビュー

Good location

トリップアドバイザーの評価 3.0/5

aussie290309 トリップアドバイザー認証口コミ

Hotel has a great location close by the beach and not far from Surfer Paradise centre. Room was fine with 2 ok size beds. Staff was very helpful and makes our stay very comfy . Breaky was just ok and funny for me was that if you want to order omelette you have to pay extra. Parking was fine but not for a caravan.

Hi aussie290309, Thanks for sharing your thoughts! I'm glad to hear you enjoyed our prime location and found our staff helpful. I appreciate your feedback on breakfast options; we aim to cater to a variety of tastes. Regarding parking, we strive to accommodate all vehicles, but larger ones can be tricky. Your insights help us improve, so thank you for taking the time to share. Kind regards, Liam Campbell Assistant Manager

Great location

トリップアドバイザーの評価 3.0/5

paula01 トリップアドバイザー認証口コミ

Check on was great the girl was friendly and helpful. The room was ok carpet by bathroom door threadbare and an eyesore walls chipped and the blockout curtains so old the backing had holes in them . Great locality could walk everywhere I parked car Mon and didn’t move it till I left Fri. I’d stay again if I got a cheap price

Hi Paula, Thanks for sharing your thoughts with us! I’m glad to hear you enjoyed our fantastic location and had a smooth check-in experience with our friendly staff. I apologise for the condition of your room, as we strive to maintain high standards throughout the hotel. Your feedback is invaluable, and I’ll be sure to share it with our team. We’d love to welcome you back at a great rate in the future! Kind regards, Liam Campbell Assistant Manager

Cold and Inedible Offerings for Breakfast.

トリップアドバイザーの評価 1.0/5

mellyjh20 トリップアドバイザー認証口コミ

The ‘hot’ food offered limited options and many of the offerings were stone cold as they were not provided any heat source to maintain a hot temperature. In particular, the scrambled eggs and sausages were both completely cold and inedible. The bacon was all just off-cuts, rather than actual rashers or eyes. It was all either almost raw or so burnt it was completely black. Additionally, this establishment charges an additional fee for an omelette which I have never seen in any of the hotels I’ve visited in various locations. We will not return to this restaurant or stay at Mantra on View based on this poor experience.

Hi Mel, Thank you for sharing your feedback with us. I’m really sorry to hear that your breakfast experience didn’t meet your expectations. We strive to provide quality meals, so it’s disappointing to learn that the hot food options weren’t up to standard during your visit. I can understand how frustrating it must have been to find the scrambled eggs and sausages cold, and I appreciate you bringing this to our attention. Regarding the bacon, I’m sorry to hear it didn’t meet your expectations either. We aim to offer a variety of delicious options, and it sounds like we missed the mark this time. I’ll make sure to pass your comments along to our culinary team for review, as they’re always looking to improve our offerings. I genuinely appreciate your feedback, as it helps us enhance our services. While I’m saddened to hear that you won’t be returning, I hope you might reconsider in the future. Your experience matters to us, and we’d love the chance to provide you with a stay that truly reflects our standards. Kind regards, Liam Campbell Assistant Manager

お客さまの声 3.5/5

Keigo S. カップル - 確認済みレビュー すべて

宿泊部屋に関する質問についてフロントの方が丁寧に答えてくれて、とても快適に過ごせました。

Dear Keigo, Thank you very much for sharing your feedback. We’re glad to hear that you enjoyed our convenient location as well as the spacious and comfortable room. It’s wonderful to know our front desk team was able to assist you kindly and that you had a comfortable and pleasant stay overall. Your comments are greatly appreciated, and we hope to welcome you back again in the future. Sincerely, Hamilton Neto Assistant Manager

お客さまの声 4.0/5

Haruki K. ファミリー - 確認済みレビュー すべて

快適でした。

Dear Haruki K., Thank you so much for your lovely feedback! We're thrilled to hear that you enjoyed the views from your room and found your stay comfortable. Our team works hard to ensure our guests have a memorable experience, and it’s wonderful to know we met your expectations. We hope to welcome you back for another relaxing stay in the future! Kind regards, Liam Campbell Assistant Manager

との提携 TripAdvisor

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