Mantra Crown Towers Surfers Paradise 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,084 件のレビュー

Mantra Crown Towers Surfers Paradise - Image 1
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Mantra Crown Towers Surfers Paradise - Image 3
Mantra Crown Towers Surfers Paradise - Image 4
5 19 Palm Avenue, 4217 SURFERS PARADISE, Australia

説明

ホテルのその他の情報

  • Tropical lagoon pool & heated kids' pool

  • Only 100m to Surfers Paradise Beach

  • Secure undercover parking

  • Self-contained apartments with a private balcony

  • On-site gym so you never have to miss a workout

当ホテルの客室

ホテル所在地

Mantra Crown Towers Surfers Paradise

5 19 Palm Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.995663, 153.428385

電話番号
ファックス +61 7 5555 9998

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • フィットネスセンター
  • Wifi
  • 全館禁煙

3 プール

There's plenty of ways to make a splash, with two outdoor pools and an indoor heated pool. The kids will love the children's pirate ship with it's own waterslide, sandy beach and water fountains.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,084 件のレビュー

トリップアドバイザーの評価  4.0/5  3,267 件のレビュー

Great weekend get away

トリップアドバイザーの評価 5.0/5

Khandi M トリップアドバイザー認証口コミ

There is Lovely staff, the rooms are a little dated but spacious and very clean, great location, walking distance to everything you would need for your stay. The pools and spas are stunning. This hotel was a pleasure to stay at. Thank you for having us!

Dear Khandi, Thank you for the lovely feedback. Glad to know you enjoyed your stay with us. Once again thank you & we look forward to welcome you back at Mantra Crown Towers Surfers paradise. Kind regards Aditya

Late check in, dirty mouldy rooms. Would not recommend.

トリップアドバイザーの評価 2.0/5

Amy W トリップアドバイザー認証口コミ

Late check in despite being told our room would be guaranteed check in 2pm. Left waiting over half an hour with two tired kids who’d been travelling all day, one lady at reception quite rude and unapologetic, another offered some pool kiosk drink vouchers. Would rather be in our room on time. Rooms are old, tired, dirty. The curtains are extremely mouldy and the couch is very stained.

Never ever again

トリップアドバイザーの評価 2.0/5

Maguiretravel5050 トリップアドバイザー認証口コミ

I have stayed here around 6 times over the past 18 years and seen its gradual decline to a point now where I would never stay again. Upon paying a pretty decent money I entered my one bedroom room on level 5. First thing that hits you in the eye is that the couch/sofa bed is broken and can’t be used even as a couch and there’s a sign that says not to use as a sofa bed. The second little two seat couch is dirty but I manage to clan clumps of hair off one side to have a seat, what was on the other side on the seat I don’t even want to know. The dining table has metal chairs that look more like outdoor chairs. There is no internet. I open the blinds for my view and I am overlooking a work site next door where the new Meriton building is being constructed. So builders and machinery from 7am to 9pm with the night works. I’m thinking this has got to be a joke for the price paid. To the staffs credit they did send up the maintenance guy who managed to get the couch sofa bed fixed well enough to sit on and they provided a dongle to provide reliable Internet, which ultimately I didn’t use as by resetting the ancient in room modem 20 times I had enough internet to do the limited things I needed to. The next door work site is obviously not the fault of Crown Mantra, but please please please let people know when they are booking what lies in store for them. I did ask to be changed room but this was knocked back by staff. Having saved up for quite some time it was so disappointing and as much as you don’t want it to ruin the one week off I’ve had for 6 months …. well it did. I’ll never stay at this place again and the many fond memories over a long period of time have been diminished. There will be the usual response that they are sorry that they did not live up to expectations, but they’re not. When they put people in rooms like that they do so knowingly. Some of the higher rooms and privately owned rooms are terrific, that one I stayed in, nothing short of a disgrace. Be warned about this place and note that the next door building site will be a happening thing for a number of years. Just don’t want others to save money from working hard, only to feel cheated and let down. Many many many better places than here.

Dear Guest, Thank you for the feedback. We sincerely apologize for the inconvenience caused to you. As you do understand there is nothing we can do about the Contruction next door. Gold coast is growing fast & there is preety much construction everywhere. We will work through other issues mentioned by you. kind regards

Great family hotel with all the basics neded

トリップアドバイザーの評価 4.0/5

RhiannonL304 トリップアドバイザー認証口コミ

Excellent location - close to beach and trams and the pools are fantastic. Family friendly hotel. We stayed with our two kids (5 and 2) and we all had a great time. It's not a 5 star hotel in terms of the hotel rooms, but the pools, location, on site Thai restaurant, pool cafe all make for a great family holiday. The staff are all really friendly and helpful. We didn't spend much time in the room so didn't go over it with a fine tooth comb. It did the job and had all the basics we needed - a place to sleep and eat the odd meal. We spent most of time out of the room exploring and swimming. The reception staff were fantastic on check in. Our allocated car spot was too tight for our car so we popped back up and they switched our spots to one that was easier to get into.

Dear Rhiannon , Thank you for feedback. We trust you enjoyed your stay with us. Kind regards

Save your money! Worst hotel ever!

トリップアドバイザーの評価 1.0/5

Cassie J トリップアドバイザー認証口コミ

This is the worst hotel we have ever stayed in. So overpriced!! The reception lobby is dark no lights on at all. it feels empty and huge spaces where they used have bars and cafes are just left deserted. The rooms have paint chipping literally everywhere and chunks out of walls(see photos) the tiles in floor are cracked. The furniture is so dated. Beds sank in the middle and the whole place felt dirty. Weird smell in rooms and hallways. It’s like is a neglected hotel for demolition! Location is good and pool is good but it was definitely not well kept. Motels we have stayed at have more modern furniture and upkeep. Mantra are stopping the ball big time on all their properties it’s so sad! The location is good but would never recommend it.

Dear Cassie, Thank you for the feedback. Sorry you didn't enjoy your stay. We are certainly not the worst hotel but we will look at ways to improve. kind regards

との提携 TripAdvisor

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Surfers Paradiseのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。