Mantra Crown Towers Surfers Paradise 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 840 件のレビュー

Mantra Crown Towers Surfers Paradise - Image 1
Mantra Crown Towers Surfers Paradise - Image 2
Mantra Crown Towers Surfers Paradise - Image 3
Mantra Crown Towers Surfers Paradise - Image 4
5 19 Palm Avenue, 4217 SURFERS PARADISE, オーストラリア

説明

ホテルのその他の情報

  • Tropical lagoon pool & heated kids' pool

  • Only 100m to Surfers Paradise Beach

  • Secure undercover parking

  • Self-contained apartments with a private balcony

  • On-site gym so you never have to miss a workout

当ホテルの客室

ホテル所在地

Mantra Crown Towers Surfers Paradise

5 19 Palm Avenue
4217 SURFERS PARADISE
オーストラリア

GPS:-27.995663, 153.428385

電話番号
ファックス +61 7 5555 9998

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • フィットネスセンター
  • Wifi
  • エアコン
  • 全館禁煙

3 プール

There's plenty of ways to make a splash, with two outdoor pools and an indoor heated pool. The kids will love the children's pirate ship with it's own waterslide, sandy beach and water fountains.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  840 件のレビュー

トリップアドバイザーの評価  3.8/5  3,296 件のレビュー

3 bedroom on the 35th floor

トリップアドバイザーの評価 5.0/5

Anybelle トリップアドバイザー認証口コミ

Stayed 3 nights, 3brm apartment on 35th floor booked thru Mantra. Riverside expansive view and a small view of the ocean to the north from the main bedroom, which had a double rainhead shower. Could not see the adjacent building works from our apartment. Modern decor, comfortable beds and very clean. A rug under the coffee table is a suggestion to the owner as the tiles were hard on the 1 and 2 year old toddlers. Good safety lock on balcony was appreciated. Pools and spas were amazing, Thai restaurant yum and loaded with gorgeous traditional decor. Reception staff were prompt to serve you and efficient. I stay twice a year at the Gold Coast and this is a place I’d return to.

Cash only, what a joke

トリップアドバイザーの評価 3.0/5

Ez E トリップアドバイザー認証口コミ

Pool kiosk only accepts cash because apparently they can’t get wifi to it to accept card payments. What a joke in this day and age. I pay for everything on my phone, I don’t even know how to get cash out of a machine anymore.

Pleasantly surprised!

トリップアドバイザーの評価 4.0/5

MichP91 トリップアドバイザー認証口コミ

While many of the reviews are mixed, I wanted to leave my positive comment about my recent stay. Firstly, the location is FANTASTIC! There is a tram station immediately outside that’s one stop (about 1 minute travel) to the main strip of shops. It’s one street behind the beach, and is surrounded by a mix of high end and casual dining options, including surrounding luxury hotels. Secondly but most important while travelling with kids, the pool area was fantastic - honestly I can’t fault it. Plenty of seats for everyone, heated in parts and has a sand bottom. All the kids loved the slide! Additionally, there was a games room which we had loads of fun in and was surprisingly very affordable. The gym was also very popular and was well equipped. As for our room, we are fortunate that we stayed in a private room owned by a timeshare company I am affiliated with, so it was recently renovated and extremely spacious as a one bedroom apartment. I can’t comment on the other rooms available for booking through regular websites unfortunately. The hotel itself had very friendly staff. All the main areas were maintained well and were very clean. I saw the cleaners there daily doing a full clean of all surfaces. A lot of the reviews mention a “moldy” smell which as far as I could tell was isolated to the reception area which is fully enclosed with an indoor water feature - likely lack of good air circulation causes this, something the management team can look into. Yes the building itself is somewhat dated, however the overall facilities make up for it.

Poor

トリップアドバイザーの評価 2.0/5

Jenae A トリップアドバイザー認証口コミ

Location was fantastic. Atmosphere, dull. Room was hardly a sea view like it stated and for the price that was paid. Cleanliness was poor. We stayed for 11 days and the room got cleaned once, one day on the 5th day. The main AC didn't work and it was very humid! The manager offered a humidifier, which didn't work. Offered to shift rooms but it was under renovations or something. The washing machine turned our whites, brown!! The walk-in robe smelt like an off shoe, turns out the carpet is soaked underneath which must be coming from the shower. The reception staff turned out keys off a day early, so had to fix that. Upon checking out, hardly got a "thank you" from the gentleman at reception. The Chinese restaurant downstairs leaves tables dirty for hours after guest leave the restaurant, so when you walk out of the lift you just see dirty dishes left on tables. The New Year's Eve fireworks were advertised for 8:30pm, when it was actually 8pm!!

Mixed review

トリップアドバイザーの評価 3.0/5

T S トリップアドバイザー認証口コミ

A mixed review. Good and bad. The official photos aren’t quite accurate ! Our 2 bed apartment was in need of a refurb and a jolly good clean (it was grubby and crumbs and rubbish behind the sofa). No cleaning service available unless you are booked for a minimum of 8 nights. Suggest brining laundry detergent to wash your towels etc.

との提携 TripAdvisor

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