Mantra Circle on Cavill Surfers Paradise 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,381 件のレビュー

Mantra Circle on Cavill Surfers Paradise - Image 1
Mantra Circle on Cavill Surfers Paradise - Image 2
Mantra Circle on Cavill Surfers Paradise - Image 3
Mantra Circle on Cavill Surfers Paradise - Image 4
9 Ferny Avenue, 4217 SURFERS PARADISE, Australia

説明

ホテルのその他の情報

  • Choose between our two lagoon style pools and indoor heated pool.

  • Hold a private movie night for you and your guests in our 12-seater theatrette.

  • Enjoy our fully equipped gymnasium.

  • Detox in our sauna and steam room.

  • Complete your holiday itinerary with our complimentary tour booking service.

当ホテルの客室

ホテル所在地

Mantra Circle on Cavill Surfers Paradise

9 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-28.00135473, 153.4268403

電話番号
ファックス +61 7 5582 2020

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • フィットネスセンター
  • Wifi
  • エアコン

3 プール

Mantra Circle on Cavill has a choice of lagoon style pools and an indoor heated pool. There's also a spa to help you unwind.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,381 件のレビュー

トリップアドバイザーの評価  4.0/5  4,677 件のレビュー

2023エクセレンス認証

Location, Views and Space

トリップアドバイザーの評価 5.0/5

Culture09811014663 トリップアドバイザー認証口コミ

Spacious well appointed apartments right in the heart of Surfers Paradise. Good restaurant/ Supermarket/bar area only a few minutes to the beach. Can be a little noisy in the evening from the nightlife even on the 36th floor but that’s expected with the location.

Great apartment, great location

トリップアドバイザーの評価 5.0/5

Alan H トリップアドバイザー認証口コミ

A really spacious apartment with a spa bath, large shower and great views over the rivers to the mountains. Really helpful front desk staff at all times.

Great location for views and location

トリップアドバイザーの評価 5.0/5

AmeriAustKiwi トリップアドバイザー認証口コミ

Extremely well located with glorious views over the ocean and city. Really good facilities and a very comfortable room with very useable deck. A real bonus for us was the access to the "owners" lounge and deck on the 55th floor. Being virtually next door to a Woolworths supermarket made it very convenient for food and snacks shopping too.

Dear AmeriAustKiwi, Many thanks for taking the time to provide such valuable feedback following your recent stay with us. We are so pleased you enjoyed our central location and amazing views. I'm so pleased to hear that you were able to enjoy the lounge and deck on level 55 during your stay, adding to your experience. AmeriAustKiwi I do hope we can welcome you back to Mantra Circle on Cavill again in the future. Warmest regards Damian Sillars General Manager

Fantastic stay in a lovely apartment...

トリップアドバイザーの評価 5.0/5

MBear B トリップアドバイザー認証口コミ

From the minute I arrived, I was greeted by a lovely man, he was chatty, helpful & the check in was seamless. The apartment was huge. A great balcony and a washer/dryer for those wet beach towels. The location was great and just a short stroll to the beach. Loved the service at Circle on Cavil. Would highly recommend.

Dear Mbearb2024, Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom. We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience. I will be sure to share your check in experience with the Front Desk team whom I'm sure will be appreciative of your feedback. Mbearb2024 the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future. Warmest regards Damian Sillars General Manager Mantra Circle on Cavill

Bad arrival, dated rooms & horrible parking

トリップアドバイザーの評価 1.0/5

Lisa B トリップアドバイザー認証口コミ

We arrived at the hotel to stay for two nights, and the woman on the front counter was extremely dismissive and rude. We provided all information to the woman, and she then proceeded to charge us for the parking. I asked "i thought parking was included", rather than her looking at what my inclusions were, she said "WELL, IS IT ON YOUR RECEIPT?" Meaning i had to look through my emails with my toddler in hand rather than her just looking on her computer for my inclusions. I then show her my confirmation and then she just shrugs her shoulders - almost like she didnt get her bonus for charging us for parking. Fast forward to then going into the room, on first glance it looks OK however on further review, the lounges were deteriorated, sitting on springs. The kitchen appliances were faulty, the TV's were so old and barely worked. The dining chairs were disgusting and needed updating desperately. For the price we were about to pay, it sure was not worth the money. All of this was whilst my husband was trying to find the allocated car space the woman at the desk gave us. He followed the "map" for 45 minutes to try and find this spot - only to find out that it was already allocated to another guest and the woman just couldnt be bothered to give us a different spot. The only positive of the experience was the interaction we had was with the gentleman on the front desk (i cant remember his name, he was only quite new to the business he said and was working PM on 5/4/23). He was lovely, polite and sympathetic when we spoke with him. Five stars for him. The location of the hotel is excellent, it is just a shame the rooms are in need of a desperate refresh for the price you are paying per room.

Dear lisabH3271QI, Thank you for taking the time to share your feedback regarding your recent stay at Mantra Circle on Cavill. We sincerely apologize for the shortcomings you experienced during your visit. Your comments regarding the check-in process, room condition, and parking allocation have been noted, and we are committed to addressing these issues promptly to ensure a more seamless experience for our guests in the future. We are delighted to hear that you found our location to be excellent and that you had a positive interaction with one of our team members. Rest assured, your compliments will be shared with the respective staff member. We value your input and hope to have the opportunity to welcome you back for an improved experience. Warm regards, Damian Sillars General Manager Mantra Circle on Cavill

との提携 TripAdvisor

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周辺の他の施設

Surfers Paradiseのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。