Mantra Circle on Cavill Surfers Paradise 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,253 件のレビュー

Mantra Circle on Cavill Surfers Paradise - Image 1
Mantra Circle on Cavill Surfers Paradise - Image 2
Mantra Circle on Cavill Surfers Paradise - Image 3
Mantra Circle on Cavill Surfers Paradise - Image 4

説明

ホテルのその他の情報

  • Choose between our two lagoon style pools and indoor heated pool.

  • Hold a private movie night for you and your guests in our 12-seater theatrette.

  • Enjoy our fully equipped gymnasium.

  • Detox in our sauna and steam room.

  • Complete your holiday itinerary with our complimentary tour booking service.

当ホテルの客室

ホテル所在地

Mantra Circle on Cavill Surfers Paradise

9 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-28.00135473, 153.4268403

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • フィットネスセンター
  • Wifi
  • エアコン

3 プール

Mantra Circle on Cavill has a choice of lagoon style pools and an indoor heated pool. There's also a spa to help you unwind.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,253 件のレビュー

トリップアドバイザーの評価  4.0/5  4,701 件のレビュー

2023エクセレンス認証

Great location in the heart of Gold Coast

トリップアドバイザーの評価 4.0/5

bboy726 トリップアドバイザー認証口コミ

Everything was a breeze from check in, to our well appointed room overseeing the lake and to check out. The facilities on the property are well managed and clean. A good size gym onsite at the north tower with everything you need for a good workout. Would highly recommend staying here.

Modern and clean!

トリップアドバイザーの評価 5.0/5

000Rach000 ファミリー - トリップアドバイザー認証口コミ

Modern, clean, fantastic apartment! We throughly enjoyed our stay here: booked via wow stay and it was really straight forward. Really central. Pool is great for kids! Very quiet and more than enough beds to go round. We throughly enjoyed our stay!

My 13yo slept on the couch with no blanket!

トリップアドバイザーの評価 1.0/5

Nicole S トリップアドバイザー認証口コミ

We recently stayed for six nights, and unfortunately, our experience was far from what we expected given the premium rate we paid. On one of the mornings, I woke to find my 13-year-old son on the couch, cold and uncomfortable. His bed had broken during the night when he reached for his phone charger, causing the mattress to fall through the slats. Thinking he’d somehow caused the damage, he didn’t tell us and instead slept on the couch without a blanket. When I informed the hotel, maintenance came promptly the next day and repaired the bed, but aside from a verbal apology, no further compensation was offered. For the cost of our stay, I would have expected all beds to be in good working condition and a better response from management. Maintenance also had to come in to fix a broken blind in the kids’ room, which had woken them up at sunrise due to being stuck open. On top of this, we noticed a persistent urine smell in the kids’ room. We reported it but received no response. While we could manage the room’s odor by airing it out, the urine smell never went away. The housekeeping staff did a great job, but the quality of the room and the lack of management acknowledgment left us disappointed. Additionally, the Wi-Fi was only accessible on handheld devices and didn’t work on the room’s smart TVs, with the signal being quite weak overall. For a place charging premium rates, I expected a higher level of comfort and care.

Great Location

トリップアドバイザーの評価 5.0/5

tracyh716 Couples - トリップアドバイザー認証口コミ

We looked at several available hotels in the Accor chain for Supercars gold coast 2024.This was a good choice. We had a one bed sea view. Great Kitchen amenties North Tower floor 28. It id s big complex. Pool was cold but great are. Servicing after a 5 day stay. But we could get a re stock and towels etc from reception as we were only staying 3 nights.Close to everthing. The lifts were busy and slow at times. But we would return.

Dear tracyh716, Thank you for choosing Mantra Circle on Cavill for your stay during the Gold Coast 500 event and for taking the time to share your feedback regarding your experience. I'm pleased to hear you enjoyed the convenience of our location, as well as the kitchen amenities and views from your room in the North Tower. We understand the importance of easy access to facilities and will take your feedback on the lifts and pool into consideration as we continue to enhance our guest experience. Additionally, I’m glad our reception team could assist with replenishments of towels etc. during your stay. We look forward to welcoming you back to Mantra Circle on Cavill again in the future for another memorable experience. Warmest regards Damian Sillars General Manager

Beautiful view from our Balcony

トリップアドバイザーの評価 4.0/5

305vivienneh Couples - トリップアドバイザー認証口コミ

We enjoyed our stay and the unit was beautiful. The view was stunning and a lovely clean unit. The bed was very comfortable too. I just found the parking a bit of a nightmare. You would use your key to swipe it & cars coming the other direction just drive in & the gate then closes. If you had a car behind you’d get stuck. The gate on the way out is crazy, if there are cars driving past once the gate opens it doesn’t read your car & then closes up. Everything else was great location wise but the parking wasn’t good.

Hey there 305vivienneh, Thanks so much for taking the time to provide valuable feedback following your recent stay with us. So great to hear that you loved your unit and the view from the balcony, it's absolutely amazing and so pleased you enjoyed it. I do offer my sincere apologies regarding the parking instances you have outlined, that is so disappointing to read that cars would cut in front of you and the drama this causes at the section, I completely understand. 305vivienneh, I do hope we can welcome you back to Mantra Circle on Cavill again in the near future. Warmest regards Damian Sillars General Manager

との提携 TripAdvisor

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