曼特拉绍斯波特沙克酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 1,156 评论

曼特拉绍斯波特沙克酒店 - Image 1
曼特拉绍斯波特沙克酒店 - Image 2
曼特拉绍斯波特沙克酒店 - Image 3
曼特拉绍斯波特沙克酒店 - Image 4

描述

酒店其他优惠

  • 绍斯波特沙克会议和活动中心

  • 靠近黄金海岸大学医院

  • 毗邻格里菲斯大学

  • 可以使用绍斯波特沙克(健身房/俱乐部)的所有设施

  • 最新修建的酒店。

我们的客房

预订此酒店
客房 1

酒店位置

曼特拉绍斯波特沙克酒店

Melia Ct
4215 绍斯波特
澳大利亚

GPS:-27.956087, 153.384131

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,156 评论

TripAdvisor 评级  4.1/5  484 评论

卓越奖 2025

Great location close to the hospital

Tripadvisor 评级 4.0/5

Kristi M 经 TripAdvisor 认证的评论

Location Location

Tripadvisor 评级 5.0/5

Bob M 经 TripAdvisor 认证的评论

房間整潔舒適

客户意见评级 4.0/5

Chris 情侣住宿 - 所有已确认评论

Dear Chris, Thank you for taking the time to share your feedback! We’re so glad to hear that you found the room clean and comfortable during your stay. We understand your disappointment about not having a swimming pool, and we truly appreciate you bringing this to our attention. While we currently don’t offer this amenity, we’re more than happy to provide recommendations for nearby places with pools to help make your stay even more enjoyable. We hope to welcome you back in the future, and thank you again for your thoughtful feedback! Sincerely, The Mantra at Sharks Team

What a pleasant surprise

Tripadvisor 评级 5.0/5

Jacolas 经 TripAdvisor 认证的评论

BAD EXPERIENCE

Tripadvisor 评级 1.0/5

890deannet 经 TripAdvisor 认证的评论

Good morning Deanne, Thank you for sharing your experience with us. I appreciate you taking the time to provide feedback, and I'm sorry to hear that your stay was affected by the booking process. I'm glad to hear that our receptionist provided a warm welcome and was empathetic to your situation. I understand how frustrating it can be when unexpected charges arise, especially when dealing with third-party booking sites. To clarify, our team aimed to provide guidance on how to address the issue with the third-party booking site. We suggested that disputing the charge through your bank could lead to a lengthy process, which is why we recommended reaching out to the booking company directly for a quicker resolution. Our intention was to help you avoid any additional inconvenience. However, I regret that this was not communicated more clearly, and I apologise if our response added to your concerns. While we strive to ensure that our guests have a seamless experience, we are limited in our ability to intervene when bookings are made through third-party sites, as we do not have control of their policies. We encourage our guests to book directly with us to avoid such issues, as this allows us to ensure that everything is handled smoothly from start to finish. I do understand that it can be challenging to navigate the various options available online, and I'm sorry that this resulted in a less-than-ideal situation for you. Please rest assured that your feedback has been shared with our team to improve our communication in the future. If you have any further concerns or if there's anything else we can assist with, please feel free to reach out to me directly. Thank you again for your understanding, and I hope we have the opportunity to welcome you back in the future under better circumstances. Kind regards, Courtney General Manager

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其他网络用户评价我们的酒店

  • 349 评论 9.6/10 位置
  • 685 评论 8.5/10 房间
  • 600 评论 9.1/10 服务
  • 9 评论 6.7/10 上网
  • 387 评论 8.8/10 清洁度
  • 294 评论 7.5/10 舒适度
  • 203 评论 8.6/10 设施
  • 191 评论 6.8/10 食物

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