太阳城美居度假酒店 3 星

客户意见评级 (ALL 评级) 4.2/5 1,573 评论

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3400 Gold Coast Highway, 4217 冲浪者天堂, 澳大利亚

描述

酒店其他优惠

  • 大型公寓式酒店 - 适合大型团体入住

  • 泳池、桑拿房和蒸汽房可帮助您享受清凉或驱散寒意

  • 从水上滑梯滑入泳池，尽享无限乐趣，开启探险之旅

  • 设有 3 个不同的游泳池（室内和室外）

  • 驱车 25 分钟即可抵达当地主题公园

我们的客房

客房

酒店客房

  • 2 个人最多
  • 38 m² / 409 sq ft
  • 床上用品 1 x 拼接床
  • 大部分的住宿: 阳台

酒店位置

太阳城美居度假酒店

3400 Gold Coast Highway
4217 冲浪者天堂
澳大利亚

GPS:-27.992667, 153.428728

电话
传真 +61 7 5584 6666

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

KOASTAL KITCHEN

The doors to Koastal Kitchen are open for breakfast daily. Fast, great value meals to start the day and all made from fresh local ingredients in the Kitchen. The sun, the surf, the shopping, the excitement, it builds an appetite!

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,573 评论

TripAdvisor 评级  4.0/5  3,201 评论

outstanding and very happy

Tripadvisor 评级 5.0/5

Global43456324353 经 TripAdvisor 认证的评论

waking up with a view was breath taking and the Aztec featured hotel just made it more exciting. we have never stayed in such a clean, friendly, accommodating hotel quite like this one. our hotel room was a 1 bedroom but it was huge, we had so much space. I recommend staying here and its just a quick walk to the beach, perfect for the sunset nights.

Lovely family friendly Hotel

Tripadvisor 评级 5.0/5

Adventurer736322 经 TripAdvisor 认证的评论

Well located - so convenient with the tram stop right behind the hotel . Very family friendly hotel. The three bedroom apartment we stayed in was so clean. We are a finicky bunch and the level of cleanliness far exceeded our expectations . Just the lighting in the apartment can be improved.

Dear Adventurer736322, Thanks for choosing Mantra Sun City for your recent stay on the sunny Gold Coast and providing your top rating! We really appreciate you have taken the time to write such a wonderful review. It was a pleasure to serve you and your family during your holiday, your feedback is very much appreciated. We are so glad we could make your family holiday memorable. We look forward to welcoming you back very soon. Kind regards, Mantra Sun City Team

Great complex. Rooms and cleaning need dramatic improvement.

Tripadvisor 评级 3.0/5

Sandseabush 家庭住宿 - 经 TripAdvisor 认证的评论

At first the room seemed fine. Spacious with a great view. However, problems with cleanliness and upkeep were sorely lacking. The photos speak for themselves. Previous reviews have often said the same with a standard response from management along the lines of, 'Privately owned, doing our best to make owners maintain to standard'. However, the Mantra name is attached to the experiences and, I would suggest, is doing damage to the brand. We experienced a bathroom door that would not latch, let alone lock, a shower that did not work properly, food scraps on the floor under the couch, torn curtains and balcony glass that we had to clean so that we could see through it. Oh! And a bag of stuff in the cupboard labelled Owner's Things!!! The complex was lovely and pool areas were great. We especially enjoyed the plunge pool. Could be a great place if Mantra's normal standards were maintained. Still had a great time though.

Dear Sandseabush, Thanks for choosing Mantra Sun City for your recent stay on the Gold Coast and writing a detailed review about your stay with us. We’re delighted to see you’ve had a positive experience with us; however, we can see you’ve ran into a few negative experiences during your stay, please allow me to express my sincerest apologies. Please understand our position as the manager of privately owned apartments, we endeavour to keep all of our apartments up to date and are in constant communication with our owners. We are very passionate about our room quality. Therefore, we try to update and refresh furniture whenever we can, to ensure we meet the level expected by our wonderful guests. Of course, this is an ongoing project and will remain being our top priority. Again, we do apologise for all inconveniences experienced during your stay. It is never our intention for our guests to leave disappointed. We really appreciate you sharing your concerns, and it is our hope you will give us an opportunity to better serve you in the near future. Please contact our friendly team directly the next time you wish to stay with us, so our team can take fantastic care of your booking. Warm regards, Mantra Sun City Team

Excellent hotel

Tripadvisor 评级 5.0/5

jasongY7915EH Couples - 经 TripAdvisor 认证的评论

Love this hotel. Great rooms, excellent gym, pools, spa and steam room. Would definitely stay again. Perfect location for tram travel to theme parks and shopping centres. Bathroom & bedroom were clean amd tidy. Five minute walk to beach..

Dear JasongY7915EH, Thanks for choosing Mantra Sun City for your recent stay on the sunny Gold Coast and providing your top rating. It’s fantastic to hear of the positive experiences you’ve had with us. It's lovely to hear you were impressed with our customer services and facilities. Your compliments will be passed onto our team. Our hotel is just a block away from the ocean and we are located on the north side of Surfers Paradise, it is easy to access anywhere as we are only 10 mins away from the centre of Surfers Paradise. We do have great facilities for kids and families - Water slides, indoor heated pool, and indoor/outdoor spa. We look forward to welcoming you back again soon next time your travels bring you back to the Gold Coast. Warm regards, Mantra Sun City Team

Another enjoyable stay

Tripadvisor 评级 5.0/5

678melissaq 经 TripAdvisor 认证的评论

This was my second stay at Sun City. After previously enjoying our stay with family in a 3 bdrm apartment (32nd floor), my daughter booked a surprise stay for her and I in a 2 bdrm ocean apartment (19th floor), and we weren't disappointed. Yes, the kitchen and bathroom decor is dated, but the apartment itself was spacious, clean, well equipped, had a nice homely feel and had beautiful views. King beds were comfortable. Showers had good pressure. Air-conditioning worked great. Hotel is happy to replace more dish detergent/loo paper etc if needed at reception area. Grounds/pool area always looks immaculate and hotel lobby/corridors always smelled fresh and clean. We always bring our own beach towels along, as i'm not sure whether they supply towels for swimming. Tram directly out front, but also just a short walk to Cavill Ave shopping precinct. Close to beach. Disappointed Koastal Kitchen is now only open for breakfast, but apart from that (and the windy weather), I couldn't fault our stay there and I'm glad my daughter chose to stay here again. Would definitely return in future.

Dear 678melissaq, Thanks for choosing Mantra Sun City for your recent stay on the sunny Gold Coast and providing your top rating. We really appreciate you have taken the time to write such a wonderful review. Your feedback was very much appreciated and we are so glad that we could make your family holiday memorable. We look forward to welcoming you back very soon. Warm regards, Mantra Sun City Team

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其他网络用户评价我们的酒店

  • 671 评论 9.5/10 位置
  • 1,235 评论 6.6/10 房间
  • 750 评论 7.3/10 服务
  • 62 评论 4.1/10 上网
  • 482 评论 4.7/10 清洁度
  • 443 评论 8.3/10 游泳池
  • 165 评论 2.5/10 食物
  • 150 评论 4.4/10 早餐

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