太阳城美居度假酒店 3 星

客户意见评级 (ALL 评级) 4.2/5 1,290 评论

太阳城美居度假酒店 - Image 1
太阳城美居度假酒店 - Image 2
太阳城美居度假酒店 - Image 3
太阳城美居度假酒店 - Image 4
3400 Gold Coast Highway, 4217 冲浪者天堂, 澳大利亚

描述

酒店其他优惠

  • 大型公寓式酒店 - 适合大型团体入住

  • 泳池、桑拿房和蒸汽房可帮助您享受清凉或驱散寒意

  • 从水上滑梯滑入泳池，尽享无限乐趣，开启探险之旅

  • 设有 3 个不同的游泳池（室内和室外）

  • 驱车 25 分钟即可抵达当地主题公园

我们的客房

客房

酒店客房

  • 2 个人最多
  • 38 m² / 409 sq ft
  • 床上用品 1 x 拼接床
  • 大部分的住宿: 阳台

酒店位置

太阳城美居度假酒店

3400 Gold Coast Highway
4217 冲浪者天堂
澳大利亚

GPS:-27.992667, 153.428728

电话
传真 +61 7 5584 6666

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

KOASTAL KITCHEN

The doors to Koastal Kitchen are open for breakfast daily. Fast, great value meals to start the day and all made from fresh local ingredients in the Kitchen. The sun, the surf, the shopping, the excitement, it builds an appetite!

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,290 评论

TripAdvisor 评级  4.0/5  3,223 评论

Pretty Impressed Actually - Well Done

Tripadvisor 评级 4.0/5

Beach8um 经 TripAdvisor 认证的评论

Stayed on level 22, unit 04 which is an ocean facing 3 bedroom apartment. Very clean and partially refurbished. I thought it was surprisingly great actually. Only suggestion would be to improve the lighting in this unit, particularly in the bathrooms. Cheap fluros and dull light bulbs throughout cheapens the whole place, and makes it difficult to get ready and put on makeup. This is a pet peeve of mine. All the different Pool areas and water slides are fantastic, as is the inside pool and spa. Cannot fault the facilities. Only downside to stay was that our room wasn't ready until 4pm and no welcome drink was offered while we waited. Also, parking is $20 per night which seems steep to me for Surfers in my opinion. But otherwise well done to all.

Dear Beach8um, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us. It’s fantastic to know that our facilities, and the spacious 3-bedroom apartment meet your needs and expectations. We truly appreciate you for taking the time to share your experience. We look forward to welcoming you back for many more stays in the future! Kind Regards Mantra Sun City Team

Great place to stay just a short walk from the main strip

Tripadvisor 评级 4.0/5

paulpD4772KV 经 TripAdvisor 认证的评论

This is a great resort to stay at on the Gold Coast. Located just a ten to fifteen minute walk from the main shopping area of Cavill Rd, this hotel provides a great experience. Several pools, a hot tub, sauna, waterslides, a gym, and more give it great amenities for guests to take advantage of. The walk from the main shopping area is excellent so you are removed from the loud noise of Surfer's but yet can reach there very easily via foot or the tram. Room needed a bit of upgrading, but otherwise was great. Staff were friendly for the most part and helpful. Would stay again!

Dear Paul, Thank you for taking your time to provide us your feedback. It's lovely to hear that you enjoy staying with us. I’m glad that you were impressed with our Location. Although we are a block away from the ocean, our ocean view rooms still provide absolute stunning ocean views. There is easy access to anywhere even we are 10 mins away from the centre of Surfers Paradise. It's a pleasure to have you staying with us. We hope to see you again on the Gold Coast on your next holiday and please stay with us again. Kind regards,

Very horrible experience and very horrible room

Tripadvisor 评级 1.0/5

Trip A 经 TripAdvisor 认证的评论

We paid $448 dollars for one night. Upon arriving at the room, we were in absolute shock. Throughout most of the walls of the 2-bedroom apartment, there were plaster patch up marks where significant damage to the walls had been plastered up but not painted. The room had been trashed and was halfway through having the walls renovated. The oven was dirty, the dryer was dirty, the carpets were stained and filthy, the balcony windows were filthy and looked as though they hadn't been cleaned in years. The room stunk. We couldn't have the balcony doors closed throughout our stay due to the horrible smell in the room. The kitchen bench was damaged, the side tables in the main bedroom were broken with sharp dangerous edges. There were also burn marks and water damage to the side tables in the bedroom. The Assistant Manager did not make an effort to rectify the situation and told us that 2 days after we check out, he may be able to offer us a discount but was not able to tell us how much of a discount and if this would be definite. No change of room was available as we were told the hotel was fully booked. The Assistant Manager requested we take photos of the damage and send a written response requesting a discount and was not willing to inspect the room himself. We questioned why we should have to do that for a 1-night stay and that the hotel should be doing those sorts of things to rectify the situation. The discount wasn't provided upon check out and the Assistant Manager stated that it will be processed 7 - 14 days later. We requested a written email stating that a discount will be honoured but the Assistant Manager stated that he would do it "later that day". We were not happy with this and requested the email to be sent prior to us leaving the hotel. It is not appropriate to rent rooms out in this state, especially for $448 a night. We are so disappointed in our stay and will never stay at the property again.

Dear Guest, It is very disappointing to hear that you were unhappy with your apartment. I apologise your visit had been affected by housekeeping and maintenance issues. To ensure there is an immediate improvement in this area I have addressed your concerns with the Department Managers, whom offer their most sincere apologies for the experience. Kind Regards

Spacious Apartment in Fabulous Location

Tripadvisor 评级 4.0/5

Lakemp67 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed here for a week with family and friends. Absolutely huge 3 bedroom apartment with King Size beds in two rooms and two Single XL beds in the third. The views of the ocean from every room were amazing (22nd floor) and so beautiful to wake up to every day. The furniture is a little dated, with some old and new items throughout. However it was spotlessly clean and had full sized shampoo, conditioner, handwash and body lotion supplied in both bathrooms. Clean towels and fresh, white sheets. There was also plenty of toilet paper for the whole week. The tram stop is conveniently located right in front of the property and plenty of car parking under the building. We enjoyed drinks at the pool cafe during happy hour (cheap cocktails- can recommend the Fruit Tingle 😊). We’ll be back!

Dear Guest, We very much appreciate your comments regarding your stay at Mantra Sun City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely Hotel

Tripadvisor 评级 5.0/5

Sandra W 经 TripAdvisor 认证的评论

Had the best stay at this lovely hotel. Something for everyone. Bed was extremely comfortable, Views were stunning . Pools and spa's are beautiful. Staff very helpful and friendly. Will be definitely staying here again. ONLY negative, No lunches or dinners in the restaurant.

Dear Sandra, We very much appreciate your comments regarding your stay at Mantra Sun City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 664 评论 9.4/10 位置
  • 1,105 评论 6.7/10 房间
  • 628 评论 7.3/10 服务
  • 47 评论 4.9/10 上网
  • 420 评论 8.7/10 游泳池
  • 404 评论 4.6/10 清洁度
  • 166 评论 4.2/10 早餐
  • 149 评论 3/10 食物

支持方 Trustyou

我们在附近的其他酒店

我们位于 冲浪者天堂 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。