墨尔本奥尔森 - 艺术系列 5 星

客户意见评级 (ALL 评级) 4.2/5 1,951 评论

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637 641 Chapel Street, 3141 南亚拉, 澳大利亚

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酒店其他优惠

  • 要与预订顾问联系，请拨打电话 1300 987 610

  • 每个套房均采用 John Olsen 艺术风格设计，并设有艺术图书馆。

  • 靠近教堂街、购物和餐饮区。

  • 墨尔本体育运动和娱乐场所

  • 店内餐厅、酒吧和客房服务

我们的客房

酒店位置

墨尔本奥尔森 - 艺术系列

637 641 Chapel Street
3141 南亚拉
澳大利亚

GPS:-37.837909, 144.995693

电话
传真 +61 3 9040 1223

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,951 评论

TripAdvisor 评级  4.5/5  2,604 评论

Stay Elsewhere

Tripadvisor 评级 1.0/5

Virginia B 经 TripAdvisor 认证的评论

We stayed at the Olsen April 12 – 14. We have stayed with you at this hotel several times. I will never stay at The Olsen again and I’ll be very guarded about staying with Accor or Mantra. Room 101 was like being in a dungeon Breakfast menu very limited if you don’t eat eggs and meat. Breakfast service hopeless. I was served luke warm tea. The toast was thin, days old, very ordinary bread – that you charged $10 for – complete rip off. Really, is it so hard to get a piece of toast right ? I was told by the waitress that you served apricot jam – bur it came with marmalade. I asked for the apricot only to be told by another waitress that you don’t have apricot jam. Your cups are too thick and do not hold the heat. I did not go to breakfast on the second day – why bother ? Room service butter chicken was flavourless and the portion was four small pieces of chicken On arrival I found there were two tea bags in the room. I rang and asked for more. I had to make three calls and wait more than an hour. We left our room at 8am on the Saturday morning only to find that the housekeeping was not done when we returned at 3pm. When I complained about this we were told that we had to go to the reception desk to ask for the room to be serviced. Ridiculous. The mugs in the room leaked through the bottom. Very unappealing to drink from and too small There were no vanity kits with cotton buds in the bathroom. The whole stay was like something out of Fawlty Towers – if you don’t know that program google it. Fawlty Towers is a hotel that can’t get anything right and it’s so bad it becomes comical. There were also issues about parking I will never stay with you again.

Underwhelming Experience

Tripadvisor 评级 3.0/5

T F 经 TripAdvisor 认证的评论

I had flown in from Brisbane and stayed at the Ovolo there for one night. I flew into Melbourne from Brisbane and I was just underwhelmed with everything from check-in, to the room, the amenities, etc. I didn't know there was an Ovolo in Melbourne until after the check-in. The Olsen should be competitive with their competitors. The Olsen doesn't appear to be any competition for The Ovolo. We do not have these chains in America but unfortunately, The Olsen missed the mark.

Substandard

Tripadvisor 评级 1.0/5

Paradise03573192563 Couples - 经 TripAdvisor 认证的评论

1/5 We booked a 1 bedroom deluxe suite. The room we got was a studio layout by definition. The bed setup looked like the average persons bed (I took a photo and video). There were only two pillows on the bed laid flat (not the usual four pillows leaning against each other with a design pillow in front) in addition there was no headboard, just the bed against the wall with the two pillows laying flat. The setup nowhere near resembled the pictures online and are clear breach of advertising laws as they are very misleading to say the least. This mediocre bed layout is definitely not synonymous with the reputation nor rating of 5 stars as the hotel misleadingly advertises. Nobody should be allocated such a room, and this was a real dampener as it was my Wife’s Birthday weekend. Furthermore, being a diamond member with Accor, I don’t know how I was given such a substandard room. Not good enough and breach of trust and law.

A relaxing stay in a stylish boutique hotel

Tripadvisor 评级 5.0/5

AileenPearl 经 TripAdvisor 认证的评论

Hotel is stylish comfortable and convenient with all the amenities of a five star hotel but more personal. Staff were all fantastic and the restaurant was one of the nicest hotel eating experiences I have had recently. The beautiful heated pool and gymnasium were wonderful.

Good Location for the Grand Prix with friendly staff

Tripadvisor 评级 4.0/5

Melissa W 经 TripAdvisor 认证的评论

Staff were very friendly and helpful whenever we need help during our 4 night stay. Room was a bit tired, marks on walls, bathroom sink very chipped, hot plate missing a dial so could not be used. We ended up with a king split for a couple, the rooms advertised mentioned a King or Queen bed not king splits. This was not comfortable with the bed feeling a bit lumpy. Room Service is mentioned as 24/7 however we found it was not and had to order food in on the Sunday night after the grand prix. Good location for attending the grand prix taking the tram down Toorak road to St Kilda road and being right on gate 5 or taking another tram down to gates 7&8. Also if you want to cook a Woolworths a block away is handy. Breakfast was really nice and restaurant service was great and quick. If Valet/self parking is full as it was for us the secure car park at the Como directly across the road is the same overnight pricing and if staying multi nights you can get it with multiple entries and exits a day, just book and pay for it through their app. I would stay again for the Grand Prix, hopefully the rooms will be spruced up by then if we do.

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其他网络用户评价我们的酒店

  • 538 评论 8.8/10 位置
  • 1,044 评论 6.5/10 房间
  • 854 评论 8.2/10 服务
  • 19 评论 2.1/10 上网
  • 304 评论 5.3/10 清洁度
  • 177 评论 5.4/10 性价比
  • 113 评论 6.8/10 早餐
  • 88 评论 8.1/10 游泳池

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。