墨尔本艾尔伯特公园美居酒店 4 星

客户意见评级 (ALL 评级) 3.8/5 1,845 评论

保证最优惠房价
墨尔本艾尔伯特公园美居酒店 - Image 1
墨尔本艾尔伯特公园美居酒店 - Image 2
墨尔本艾尔伯特公园美居酒店 - Image 3
墨尔本艾尔伯特公园美居酒店 - Image 4
65 Queens Road, 3004 墨尔本, 澳大利亚

描述

酒店其他优惠

  • 可前往铂尔曼会议活动中心，其中设有 32 个令人惊叹的多功能空间

  • 免费使用 AXA 远程医疗咨询服务，尽享安心保障

  • 提供代客泊车服务和安全的地下停车场

  • 靠近圣基尔达海滩、标志性的食品市场和教堂街，是购物和进餐的上佳选择

  • 位于风景如画的湖畔，到墨尔本 CBD 仅 10 分钟路程

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

墨尔本艾尔伯特公园美居酒店

65 Queens Road
3004 墨尔本
澳大利亚

GPS:-37.84978, 144.978662

电话
传真 +61 3 9521 3111

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

ATRIUM BAR AND LOUNGE

Atrium 酒廊吧位于 Albert Park 酒吧内，是工作后与朋友小酌一杯或享用休闲小食的绝佳场所。您将品尝各式令人惊叹的精选饮料、极具想像力的鸡尾酒以及各色小吃，尽情陶醉在这迷人舒适的环境中。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  1,845 评论

TripAdvisor 评级  3.7/5  922 评论

Great overnight family getaway in the city

Tripadvisor 评级 5.0/5

DockerMatt 经 TripAdvisor 认证的评论

Sensational place to stay. Staff and service levels elite! Comfortable beds, spacious room, buffet breakfast in the restaurant was sensational Left the car at the motel and caught the tram to the city. Tram stop a short walk away Highly recommended

Awful experience

Tripadvisor 评级 1.0/5

K S 经 TripAdvisor 认证的评论

We had a very unpleasant trip - the aircon in our room initially did not work, and then started pumping a horrible chemical smell into our room. It was very unpleasant and staff were unhelpful. We were eventually moved rooms at midnight. Overall, the service was very poor - the value for money is terrible, as there don't seem to be enough staff to look after the high volume of guests, and the internal systems are useless (it took almost 3 hours for anyone to respond to requests, we were consistently hung up on by the front desk, and amenities like the iron etc were broken and never replaced). Additionally, we attempted to book room service, but it was never delivered and I am still (almost two weeks later) chasing a refund. It is REALLY hard to find assistance, with calls and emails both unanswered.

客户意见评级 4.5/5

Yuan D. 朋友住宿 - 所有已确认评论

房间很大

Dear Yuan D., We very much appreciate your comments regarding your stay at the Mercure Melbourne Albert Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rieko Indra Room Division Manager

Big Name - little service

Tripadvisor 评级 2.0/5

bernadettehare 经 TripAdvisor 认证的评论

Rooms not up to standard even though we were promised excellent service. When entering room it was not cleaned, rubbish still in bin, a shower cap was on the smoke detector assuming this was done by the previous occupier. Window not sealed therefore we could hear the traffic as if we were literally on the street . There is more and finally they made up by giving us 50 percent off the dinner meal and we are glad they did cause the meal was suitable for a 3 year old !! The portions were next to nothing ! I cannot explain how dissatisfied and disappointing this stay was !

客户意见评级 5.0/5

Zida Z. 商务住宿 - 所有已确认评论

体验非常完美。

Dear Zida Z., Thank you for taking the time to provide this feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for choosing to stay with us and we look forward to welcoming you back in the near future. Kind regards Rieko Indra Room Division Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 582 评论 8.4/10 位置
  • 1,333 评论 4.9/10 房间
  • 1,109 评论 7.2/10 服务
  • 50 评论 2.3/10 上网
  • 612 评论 5.1/10 舒适度
  • 466 评论 4.7/10 清洁度
  • 324 评论 3.9/10 氛围
  • 275 评论 7.7/10 早餐

支持方 Trustyou

我们在附近的其他酒店

我们位于 墨尔本 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。