墨尔本艾尔伯特公园铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.0/5 2,130 评论

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墨尔本艾尔伯特公园铂尔曼酒店 - Image 1
墨尔本艾尔伯特公园铂尔曼酒店 - Image 2
墨尔本艾尔伯特公园铂尔曼酒店 - Image 3
墨尔本艾尔伯特公园铂尔曼酒店 - Image 4
65 Queens Road, ALBERT PARK, 3004 艾尔伯特公园, 澳大利亚

描述

酒店其他优惠

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • 提供 32 个可调整的会议与活动空间。

  • Cafe, Restaurant and Bar on-site.

  • 500 on-site car parking spaces.

我们的客房

酒店位置

墨尔本艾尔伯特公园铂尔曼酒店

65 Queens Road, ALBERT PARK
3004 艾尔伯特公园
澳大利亚

GPS:-37.84978, 144.978662

电话
传真 +61 3 9521 3111

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  2,130 评论

TripAdvisor 评级  3.9/5  1,773 评论

Disappointing condition

Tripadvisor 评级 2.0/5

jellykelly99 商务住宿 - 经 TripAdvisor 认证的评论

The room was in a disappointing condition -scuff marks and chipped paint on doors, walls and furniture; dirty carpet; grim build up on furniture; chips in the bath, chipped tiles; housekeeping made the bed but no other service; sound proofing between rooms is poor and you can hear occupants next door. The check in was busy with only 2 people catering to check in customers, while 2 other staff didn’t help, the line was 10 people long. For Breakfast there is one cashier who checks you in and takes you to where your seat so we waited 10-15 mins for breakfast. There was a very, very loud conference happening in the complex, that was facing my room window that was so loud my windows were shaking. This went on until 10.30pm every night. The conference I attended, the food was really good, great variety and flavour. Staff were attentive.

Hotel Great, Restaurants avoid for lunch or dinner.

Tripadvisor 评级 4.0/5

Cheza-Brad Couples - 经 TripAdvisor 认证的评论

The beds were so comfortable that I slept in. We stayed for one night the rooms were clean and had everything you need. Check in was clunky and took longer than it should. The pool and spa needs a re paint, and a bit flair, the water was clean. The sauna's are in the male and female toilets, so you can not enjoy as a couple. The gym was good. We had part/ dinner in the bar restaurant, the and part in the main restaurant. The food in both are over priced. The bar restaurant the fish was $34 it was nice but considering your sitting in the lobby lounge it was expensive. The Starter of chilli prawns in the restaurant was $25. And you got TWO prawns, that was ridiculous.... I would stay again but can see why both restaurants were empty on a Saturday night.

Very disappointing - not a 5 star venue

Tripadvisor 评级 3.0/5

Tripping A 经 TripAdvisor 认证的评论

Very disappointing. Service at the reception desk was slow and woeful. Concierge could have assisted but chose not to. In-room dining room ordered... horrible. Cold. Tasteless. Missing ingredients. Was no way worth the $$ value put on the meal. Not good enough for accommodation that rates itself as 5 star. On a positive: the room was clean, neat and tidy.

Disappointing - cost cutting evident.

Tripadvisor 评级 3.0/5

Jane S 经 TripAdvisor 认证的评论

Comfortable bed but very basic amenities and overpriced breakfast buffet - not what I’d expect from a hotel of this rating or price. Two teacups, no water glasses, no other crockery or utensils. Two pillows only for a king bed suite, and no spares, or spare blanket. Had to ring twice to get pillows sent up. Shampoo and conditioner dispenser in shower is bad enough but no body soap in there. Breakfast was $33 a head and overpriced - stale bread, food average and both coffee machines broken. Quite disappointing - felt like cost cutting everywhere except in the room rate.

Certainly not 5 stars

Tripadvisor 评级 2.0/5

peterstanley2018 Couples - 经 TripAdvisor 认证的评论

This was a very disappointing stay for us. We based ourselves by Albert Park for the 5 nights we visited Melbourne and got moved from the neighbouring Mecure to the Pullman at the last minute due to internal works. We were told this was an upgrade as the Pullman is 5 stars. However apart from the window view it never felt close to 4 stars. The room was tired and bathroom facilities old and limited. The pool was also past its best with no resting areas with reclining chairs or beds and a hard concrete floor. It is functional but not pleasant. Worse though was our restaurant experience in their ‘Windows Restaurant’ on the Saturday evening. We arrived at 8:40 to be told the kitchen was closing soon and despite it being almost empty we were given a table with chipped and worn chairs right in front of the cleaning station. The relatively expensive food came and was too tough to cut and not very warm. Staff were attentive but seemed unable to effect change or improvement. Our expectations of the poor experience being reflected in the bill were inaccurate and we had to make two separate complaints about the food and poor state of the restaurant as our first one was not passed on and our bill did not reflect our poor experience. The hotel seemed set up for the upcoming F1 outside and individual attention was lacking. The hotel is in great need of a modernisation and the staff need empowering to help customers more.

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其他网络用户评价我们的酒店

  • 536 评论 8.3/10 位置
  • 1,334 评论 6.3/10 房间
  • 1,216 评论 6.7/10 服务
  • 23 评论 6/10 上网
  • 454 评论 5.3/10 清洁度
  • 381 评论 5/10 食物
  • 317 评论 6.4/10 早餐
  • 267 评论 5.6/10 性价比

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