信息短信

墨尔本艾尔伯特公园铂尔曼酒店 5 星

客户意见评级 4.4/5 7,292 评论

安心悦界(ALLSAFE)认可酒店

预订此酒店

1

人数
儿童的年龄

保证最优惠房价

怎么运行的?
雅高乐雅会

免费:成为会员

预订此酒店时:

  • 我获得了等级积分和奖励积分

  • 我可以使用我的奖励积分

  • 我享受礼遇

  • 我无法享受会员价

墨尔本艾尔伯特公园铂尔曼酒店
在地图上看
+ 26 服务

酒店其他优惠

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • Conference facilities for up to 1600 people

  • 169 Pullman Guest rooms and 209 rooms at the adjoining Mercure Melbourne Albert Park

  • Fitness center, indoor pool, spa & sauna. See concierge for running maps for Albert Park Lake

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 11h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 按需婴儿看护付费服务
  • 全禁烟宾馆
  • 使用空调
  • MELBOURNE INTL付费服务
  • 接待处全天候开放
  • 提前入住/延迟退房付费服务
  • 干洗/熨烫付费服务
  • 换汇
  • 行李员
  • 礼宾服务
休闲和活动
  • 游泳池
  • 护理
  • 按需婴儿看护付费服务
  • 自行车租赁 (附近)
餐饮
  • 早餐付费服务
  • 2 餐厅
  • 1 酒吧
  • 客房服务
  • 小吃和饮料机付费服务
商务服务
  • 29 会议室
  • 会议酒店
  • 商务中心
  • 提供复印/打印服务付费服务

酒店位置

墨尔本艾尔伯特公园铂尔曼酒店

65 Queens Road
ALBERT PARK
3004 艾尔伯特公园
澳大利亚

电话: +61395294300

传真: (+61)3/95213111

从 14h00 办理登记入住手续

从 11h00 办理退房手续

  • TULLAMARINE AIRPORT :  Star Bus ALBERT PARK

  • 乘飞机

    MELBOURNE INTL 达到 29公里 / 18 英里 - 班车服务 付费

  • 乘火车

    PRAHRAN STATION 达到 1公里 / 0 英里

GPS :-37.84978, 144.978662

我们的客房

墨尔本艾尔伯特公园铂尔曼酒店布置高雅、精美宽敞的客房配有各种寝具,非常适合商务人士和休闲旅客。入住这家时尚墨尔本酒店的客人可以选择 一系列的住宿风格,如家庭房、豪华房和行政房,多数客房可欣赏湖景。酒店翻修于 2013 年,客房配有双头淋浴设施、豪华洗浴用品、办公桌、液晶电视和 iPod 扩展坞座。

经典房,配备 1 张特大床或 2 张单人床

  • 最多人数: 3
  • 面积: 从 30 / 323 sq ft
  • 客房内的无线网络
  • 高速网络
  • 奈斯派索咖啡机
  • 咖啡/茶器具
  • 熨衣板和平板熨斗(...)

经典房,配备 2 张大床

  • 最多人数: 4
  • 面积: 从 30 / 323 sq ft
  • 客房内的无线网络
  • 高速网络
  • 奈斯派索咖啡机
  • 咖啡/茶器具
  • 熨衣板和平板熨斗(...)

豪华套房,配备 2 张特大床

  • 最多人数: 4
  • 面积: 从 52 / 560 sq ft
  • 客房内的无线网络
  • 高速网络
  • 奈斯派索咖啡机
  • 咖啡/茶器具
  • 熨衣板和平板熨斗(...)

高级房,配备 1 张特大床或 2 张单人床,可欣赏湖景

  • 最多人数: 3
  • 面积: 从 30 / 323 sq ft
  • 景色: 位于湖边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 奈斯派索咖啡机
  • 咖啡/茶器具
  • 熨衣板和平板熨斗(...)
客房

酒店餐厅和酒吧

WINDOWS RESTAURANT

美食类型: 地区

墨尔本 Windows 餐厅拥有令人放松的氛围,提供包含品种繁多的各式现代澳大利亚菜肴的菜单,可欣赏风景如画的艾尔伯特公园湖美景。每天营业,供应美味自助早餐,晚上供应点菜晚餐。

ESPRESSO BAR

美食类型: 咖啡厅

这处持证经营的现代风格场所位于一楼,是享用清晨咖啡、休闲午餐或休闲会面的绝佳去处。意式咖啡吧 (Espresso Bar) 供应特色茶饮、意式咖啡、烘焙食品、新鲜沙拉和甜点。

ATRIUM BAR AND LOUNGE

非合约照片

位于墨尔本艾尔伯特公园铂尔曼和美居酒店一楼,您可以一边享受迷人的氛围,一边品尝令人惊叹的精选饮料、极富想像力的鸡尾酒和品种繁多的小吃。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:29

  • 最大面积:1,715 平方米

  • 最大容量:1404 个人

  • 最大宴会容量:1404 个人

了解更多信息


墨尔本艾尔伯特公园铂尔曼酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.4/5

7,292 评论

tripadvisor

TripAdvisor 评级 4.0/5

1,706 评论

Relaxing stay

Tripadvisor 评级 5.0/5

paulvip2021 05/01/2021 经 TripAdvisor 认证的评论

Couple of nights including new year’s eve, kids enjoyed the stay, good facilities, right across albert park. Pretty busy during the check in time. Bar, Pool and Gym was excellent. Good access to lot of restaurants around.

Fantastic

Tripadvisor 评级 5.0/5

Bikrambeer 04/01/2021 经 TripAdvisor 认证的评论

Great stay. Staff was very kind and accommodating, especially Emma at the reception. Thank you. Good buffet breakfast. The lounge service was recommendable. The only reason I am typing now is to reach min word limit.

by the lake

Tripadvisor 评级 5.0/5

JohnW3932 03/01/2021 经 TripAdvisor 认证的评论

Emma and her staff know how to do it - everything was provided that we needed for a 4-day break: attentive staff at the front counter, in the bar and restaurant and cleaners. Chefs are second to none - beautifully cooked food. Reluctant to leave. Great access to many of Melbourne's sights such as Botanical Gardens.

Pullman Albert park

Tripadvisor 评级 2.0/5

jkashcr0ft 03/01/2021 经 TripAdvisor 认证的评论

Very disappointed with our stay. From a rude barman at the atrium to an outdated room with mould in the shower/ even the tea cups were not clean this place fell well short. I won’t be renewing my membership

Festive Christmas stay

Tripadvisor 评级 5.0/5

60darrenp 29/12/2020 经 TripAdvisor 认证的评论

This hotel is our local getaway hotel. We love the location and service we get. What was noticeable on this stay was that it was going to be a different style of Christmas. The new Covid way is well maintained and everything was clean. The staff was very pleasant. We had a Covid style Xmas dinner and enjoyed it. What made it more special was several of the f&b team was the same ones that served us the previous year. Thank you for keeping our Christmas tradition and see you next Christmas

Just an average stay

Tripadvisor 评级 3.0/5

wckl328 24/12/2020 经 TripAdvisor 认证的评论

Room is fine and bed is comfortable. However, the carpet was stained and the curtain has many broken holes on it. The zipped bed was not zipped together so the bed was apart when sleep on it at night.

First visit back in the new COVID world; very positive

Tripadvisor 评级 5.0/5

oliver_adl Business - 23/12/2020 经 TripAdvisor 认证的评论

I was a return business traveller to the Pullman at Albert Park; this was the first Melbourne visit for the new 'COVID era'. All the changes were completely reasonable and the service levels considering the changed demands around hospitality were handled fantastically. Despite the venues/amenities not all being open there was not reduction in the quality. Staff were friendly and helpful; status was well acknowledged with hugely generous evening canapes on offer (I skipped dinner on both nights I was here since the canapes/platter offer was so huge!). Was given a very generous room upgrade to a oversized room overlooking Lake Albert which was definitely appreciated. Will return again for future business trips to Melbourne.

Over and Above our Expectations

Tripadvisor 评级 5.0/5

Cheryl1949 19/03/2020 经 TripAdvisor 认证的评论

As usual the Pullman, Albert Park, went over and above our expectations. Not only did they "complimentary upgrade our room" to celebrate our 50th Wedding Anniversary, we arrived to our room decorated with 2 huge balloons stating 50, a wonderful bottle of wine and a decadent platter of chocolates with the wording "Happy 50th Wedding Anniversary". Our visit to the dining room for Dinner saw two complimentary glasses of bubbly arrive, and a stunning dessert platter with "welcome back" scrolled in chocolate. How special all your staff made us feel. We will always remember how every staff member went "over and above" with their caring and attention, to make our stay a memorable occasion. Thank you.

Thank you very much for your kind comments and we are delighted that you have had a memorable stay. Michael Thomas General Manager

Very Dissappointing

Tripadvisor 评级 2.0/5

craigr0bins Business - 15/03/2020 经 TripAdvisor 认证的评论

Will be the last stay at this hotel. Arrived to a room smelling of cigarettes that was reportedly just cleaned. Moved to another room which had torn curtains, mould in the shower, iron didn't work correctly and a significant crack in the plaster ceiling. Food in the lounge was not hot and the third lift was out of order for the duration of my 3 day stay. Insufficient front counter staff during what was "Grand Prix" week resulted in delays. Was a frequent guest at this hotel up until this stay. Very disappointing for a Pullman Hotel and Accor management need to do something about the overall condition of the hotel if they intend to retain business clientele. This is the first time in 20 years of travel that I have left a negative response on a feedback form.

Dear Craig, We are disappointed as you are that we were unable to provide your memorable stay. It is certainly not an excuse but the time we had you with us is when Covid crisis hit us and took everyone by surprise, creating a chaotic situation. If there is another opportunity for your to visit us again, we will make up for the lost trust and provide you an enjoyable stay. Kind regards. Michael Thomas General Manager

Property needs some attention

Tripadvisor 评级 3.0/5

risard Business - 19/01/2020 经 TripAdvisor 认证的评论

This hotel is well located just away from the city hustle but close enough to be a short trip away. Rooms are comfortable and clean however the air conditioning is terrible. The controller on the wall is so old it’s pneumatic which would make it at least 40 years old something well below the standard acceptable for a Pullman brand. My room didn’t get below 27 degrees and they supplied fans again disappointing. The carpets in the room are old and stained. Bed is comfortable and rooms are clean.

Thank you for taking the time to provide this feedback. Please allow me to apologise for your discomfort as a result of the air conditioning system not functioning during your stay. I have raised your concerns with our Operations Manager and Engineering Manager to address accordingly and prevent future occurrences. On a much better note, it is great to read that the location of the hotel worked well for your stay and that you enjoyed your room. Thank you for bringing the above to our attention and hope we might be able to welcome you back to the Pullman Mercure Albert Park and provide you with a more seamless experience. Kind Regards, Emma Turner. Guest Experience Manager.

Poor Management

Tripadvisor 评级 1.0/5

Wander704935 Family - 12/01/2020 经 TripAdvisor 认证的评论

I was very disappointed with the Duty Manager at the Pullman/Mecure. There was an incident regarding another quest filming and takings in appropriate photos of young girls in the pool while drinking and the manager's response was that 6 other families should leave the pool area instead of properly addressing the situation. After calling security and the police this is when he finally took action but only when pushed then tried to blame the other families. Very Very disappointed.

Dear Guest, Thank you for taking the time to provide feedback regarding your experience during your recent stay at the Pullman & Mercure Melbourne Albert Park. We pride ourselves on delivering quality service to all our guests. We do our utmost to ensure their safety whilst they are staying with us. We acknowledge that there was a circumstance that has been unsettling for you. As you are aware, we have investigated the matter and worked with you and local law enforcement who determined that there has been no reportable activity. We prioritise the safety and comfort of our guests and have tried to do what is in our power to make good. We love having you here and hope that you will return in the near future. Thanks again for taking the time to reach out to us through this platform and voice your concerns. We have heard you and if would like to discuss this matter further, please contact us on (03) 9529 4300. You are also able to contact our General Manager directly who is awaiting your response. Best regards The Pullman and Mercure Albert Park Team

Excellent service, great value for Platinum Accor members

Tripadvisor 评级 4.0/5

Experience77268 Couples - 11/01/2020 经 TripAdvisor 认证的评论

At under $150 per night, Platinum members receive access to the Executive lounge and very acceptable breakfast which makes it one of the best value offerings in Melbourne. Canapes were not quite their usual standard due perhaps because of the time of the year. However, overall, we always enjoy this hotel as the staff are consistently helpful and friendly.

Thank you for taking the time to provide this feedback. I am most delighted to read that you thoroughly enjoyed your stay with us . I am also pleased to hear that our friendly reception and food & beverage teams were able to accommodate all your needs. Thank you for choosing to stay with the Pullman Mercure Albert Park and thank you for your loyalty with the Accor ALL program We look forward to welcoming you back in the near future. Kind Regards, Emma Turner. Guest Experience Manager.

舒适

客户意见评级 5.0/5

王. 家庭住宿 - 01/01/2020 所有已确认评论

在圣诞‘’新年假期期间,前台工作人员、housekeeps工作人员服务热情,周到!

Dear Mr W., Thank you for taking the time to provide this feedback. I am most delighted to read that you thoroughly enjoyed your stay with us . I am also pleased to hear that our friendly reception and food & beverage teams were able to accommodate all your needs in a friendly and warm manner. Thank you for choosing to stay with the Pullman Mercure Albert Park and we look forward to welcoming you back in the near future. Kind regards, Emma Turner Guest Experience Manager.

Christmas done easy

Tripadvisor 评级 5.0/5

60darrenp Family - 29/12/2019 经 TripAdvisor 认证的评论

Stayed at our local hotel for Christmas getaway. It’s close to work so could walk to work for Boxing Day sale. Christmas Dinner was wonderful. Will definitely return next year again. Check in was efficient and room great.

Thank you for choosing to stay with us at Pullman Mercure Albert Park and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. I'll be sure to pass on your feedback to our food and beverage team as well about the exemplary service for your Christmas dinner. Look forward to welcoming you back again soon. Kind Regards, Emma Turner. Guest Experience Manager.

Nice hotel with a luxurious feel

Tripadvisor 评级 5.0/5

moleth3 Solo travel - 29/12/2019 经 TripAdvisor 认证的评论

Lovely room very clean and well presented great facilities, staff were very helpful even able to find me a pair of scissors at short notice. I highly recommend this hotel, also the coffee shop in the lobby does great coffee to go.

Thank you for choosing to stay with us at Pullman Mercure Albert Park and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us and that our staff could help in whatever way they could, even if it was just scissors. Look forward to welcoming you back again soon. Kind regards, Emma Turner. Guest Experience Manager.

True comfort without the stuffiness.

Tripadvisor 评级 5.0/5

janetandnigel Couples - 24/12/2019 经 TripAdvisor 认证的评论

We spent a night at the Pullman, Albert Park, to celebrate a wedding anniversary. The foyer was impressive and front of house staff were friendly and caring. The room was luxurious, clean and well equipped with quality toiletries, etc. We had a comfortable night and a fabulous buffet breakfast - and would recommend to anyone who wants a little something extra. Thanks, Pullman! :-)

Thank you for taking the time to provide this feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for, especially for anniversaries. Congratulations again!! Thank you for choosing to stay with the Pullman Mercure Albert Park and we look forward to welcoming you back in the near future. Kind regards, Emma Turner. Guest Experience Manager.

Martin

Tripadvisor 评级 4.0/5

Tour49304808962 Business - 19/12/2019 经 TripAdvisor 认证的评论

Some updates to this Pullman have elevated it. Plenty of parking and an easy hotel to drive to. It fits into the Pullman mould and is a place I would stay at again. While we did not eat the food, service was friendly in the bar area. Staff were very willing to assist any queries.

Thank you for taking the time to share your feedback on your recent stay with us. I am so pleased to hear you would consider staying with us again and we appreciate you sharing your recommendations to your fellow travelers. I hope we have the opportunity to welcome you back very soon. Warm regards, Emma Turner. Guest Experience Manager.

这会员卡让我很尴尬

客户意见评级 2.0/5

匿名 情侣住宿 - 15/12/2019 所有已确认评论

迟到的蜜月假期,夸大的会员卡体验,连2瓶瓶装水都要三四次电话才送来 搞得我们好像就差那几瓶水

Two night stay around surgery

Tripadvisor 评级 4.0/5

Semperpronto Family - 15/12/2019 经 TripAdvisor 认证的评论

Wife was booked into hospital for foot surgery in East St Kilda and this provided a comfortable & convenient base. The room was clean and bright. The bathroom was clean and well appointed though it and the shower were both a little small for comfort. Service was adequate and restaurant was very good,

Thank you for sharing your experience and highlighting aspects of your recent stay. It is always wonderful to receive positive feedback. I am glad to hear that we could help you during your time with us, as medical trips can be taxing on your energy and enjoyment. We look forward to welcoming you back, with more time for enjoyment rather than recovery. Kind regards, Emma Turner. Guest Experience Manager.

A beautiful Albert Park ParkView Hotel at Skida Melborune

Tripadvisor 评级 5.0/5

Patrick Y Couples - 11/12/2019 经 TripAdvisor 认证的评论

We had been to this Hotel a few times and totally enjoyed the Hotel for its staffs helpfulness and friendly reception ,. The pool and gym and sauna added enjoyment for someone to relax at the Hotel . The breakfast was good . the only thing with the Hotel is trafflic but with sound provide window, it is still very quiet . We will return again

Thank you very much for taking the time to provide this valuable feedback after your stay with us at Pullman Mercure Albert Park, we really do appreciate it. I am most delighted to read that you thoroughly enjoyed your stay with us. It is always pleasing when our staff feature within a guest review and I appreciate your acknowledgement as we do have a wonderful team here at Pullman Mercure Albert Park. I will definitely be passing on your praise to our team. Even more so I am thrilled to read you would consider staying with us again and we appreciate you sharing your recommendations to your fellow travelers. I hope we have the opportunity to welcome you back very soon. Kind Regards, Emma Turner. Guest Experience Manager.

我们最新的 20 评论

合作伙伴包含 TripAdvisor

我们位于周边的其他酒店

我们位于 艾尔伯特公园 的所有酒店