The Olsen Melbourne - Art Series 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 1.894 görüş

En iyi fiyat
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The Olsen Melbourne - Art Series - Image 1
The Olsen Melbourne - Art Series - Image 2
The Olsen Melbourne - Art Series - Image 3
The Olsen Melbourne - Art Series - Image 4
637 641 Chapel Street, 3141 SOUTH YARRA, Avustralya

Açıklama

Otel ekstraları

  • Offers travellers premier accommodation with 224 elegant, spacious suites

  • Located in Melbourne's premiere residential suburb, South Yarra

  • John Olsen Art and Art Library in every suite.

  • Melbourne's Sports & Entertainment

  • Learn about the works of John Olsen with a tour with our in-house Art Curator.

Konaklama olanaklarımız

Otelin konumu

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 SOUTH YARRA
Avustralya

GPS:-37.837909, 144.995693

Telefon
Faks +61 3 9040 1223

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

SPOONBILL RESTAURANT

Drawing inspiration from John Olsen's love of all things Australian, Spoonbill's menu offers a multi-faceted paddock to plate experience. Highlighting the origin, delivery and special characteristics of the food, Spoonbill leaves guests enlightened.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  1.894 görüş

TripAdvisor Derecesi  4.3/5  2.642 görüş

2025 mükemmeliyet sertifikası

Unpleasant Stay due to Poor Communication

Tripadvisor puanı 1.0/5

YIHONG Z Couples - TripAdvisor onaylı yorum

Communication is essential in the service industry, but unfortunately, this hotel demonstrates a serious lack of it. • As an Accor member, I was surprised to be asked to prepay at the counter without any prior notice. Typically, payment is pre-arranged between Accor and the hotel. This unexpected requirement was only communicated at check-in. • There appears to be a lack of communication among internal staff. Instead of coordinating internally, staff members contact guests directly and unexpectedly. During my stay, I was disturbed twice: 1. At 10:00 am (one hour before the standard check-out time), a female staff member knocked on my door to check the minibar. 2. At around 11:30 am (despite reception having confirmed a late check-out at midday), a cleaner knocked and asked when I would be leaving so she could begin cleaning. • The reception did not record notes properly or confirm charges with me. I had agreed during check-out to redeem two Accor welcome drinks for bottles of still water from the minibar. However, later that day, I was charged for the minibar without any notification from the hotel. I only discovered the charge by checking my account and had to call reception to inquire about it myself. • The reception seems to prioritise face-to-face customers over resolving issues. When I called to query the unknown charge, the receptionist initially answered and listened briefly. Then, within seconds, someone walked up to the desk, and the receptionist asked me to hold while serving them immediately. My call was then transferred to another staff member to handle the issue. Additionally, be aware that if your feedback is negative, the reception may try to shift blame by claiming the phone line was cut off.

Early perfect stay

Tripadvisor puanı 4.0/5

phillipf12016 Couples - TripAdvisor onaylı yorum

Location is perfect. Rooms all you need. Restaurant staff excellent. Reception staff need customer service training.

Do not stay here

Tripadvisor puanı 1.0/5

Mel D TripAdvisor onaylı yorum

This is one of the worst hotels I have stayed at. The cleanliness was non existent. Rooms had vomit on walls and it was not cleaned off even when reported. The staff were unfriendly and unhelpful. The location was great but unfortunately that’s about the only positive going for this place.

Fabulous hotel

Tripadvisor puanı 5.0/5

Luckiest1961 TripAdvisor onaylı yorum

Fabulous hotel in a great location. Room was spacious and clean. Breakfast at the restaurant, Spoonful, was delicious and good value. We also ordered room service for dinner and risotto was outstanding. Will definitely book again and will highly recommend this hotel.

Great Melbourne escape

Tripadvisor puanı 5.0/5

juliechad56 Couples - TripAdvisor onaylı yorum

First time staying at the Olsen We had a Deluxe studio very roomy great to hz d the kitchenette. Lovely welcoming cheese platter great restaurant for dinner and breakfast. As a platinum guest we had 1/2 price parking amazing never had this in any other hotel . Good pool temp .looking forward to another stay.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 634 görüş 9.3/10 Konum
  • 1.020 görüş 7.3/10 Oda
  • 909 görüş 8.4/10 Hizmet
  • 5 görüş 8.6/10 Wifi
  • 286 görüş 6.4/10 Hijyen
  • 126 görüş 7.7/10 Kahvaltı
  • 97 görüş 8.1/10 Havuz

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

South Yarra şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.