Quay West Suites Melbourne 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.8/5 2.292 görüş

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26 Southgate Avenue, Southbank, 3006 MELBOURNE, Australia

Açıklama

Otel ekstraları

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Apartment-style hotel in the heart of Melbourne, featuring outstanding views of the city

  • Stunning 15m magnesium mineral pool with great health benefits

  • 24-hour reception and undercover secure parking

Konaklama olanaklarımız

Süit

1 Bedroom Superior Suite, 1 King or Queen Bed, Floors 4 - 9, Kitchen, Balcony

  • 3 kişi maks.
  • 52 m² / 559 sq ft
  • Şilte 1 x Queen yataklar ve 1 x Çift kişilik açılabilir kanepeler
  • Konaklama ekstraları: Balkon

Take advantage of our Flight + Hotel offers

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Otelin konumu

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australia

GPS:-37.820398, 144.96709

Telefon
Faks +61 3 9693 6099

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

JARRAH BREAKFAST

Jarrah offers a café style breakfast

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.8/5  2.292 görüş

TripAdvisor Derecesi  4.5/5  1.522 görüş

2023 mükemmeliyet sertifikası

All you need, done very well.

Tripadvisor puanı 5.0/5

EmeraldDiva TripAdvisor onaylı yorum

We went for the 2 bedroom, 2 bathroom deluxe apartment with river views and it was perfect for a lovely night in Melbourne. The location is amazing for the Arts Centre, just a very short walk. Parking is easy and convenient, for a fee. We enjoyed dinner downstairs at the Jarrah Bar before our show. I am an early riser so enjoyed using the pool and spa in the leisure area very much before breakfast which had a very good spread of food. Really, the space of an apartment with the convenience of hotel facilities, what more could you want?

Thank you for the time taken to post a review, it is appreciated by everyone on the team. We are also thrilled you enjoyed your stay.

Convenient Location, Poor WiFi and Design Flaws

Tripadvisor puanı 4.0/5

52_hotels_in_2012 TripAdvisor onaylı yorum

Pros: - Location: (Walking) Southbank Promenade (3mins), Skydeck (4mins), National Gallery of Victoria (6mins), Federation Square (7mins), Royal Botanic Gardens (18mins). - Bathroom amenities: Liquid soap, shampoo, conditioner, body wash, dental kit, vanity kit, shower cap, issues, hairdryer (2000w). - Complimentary water provided on the first day. - Spacious room, comfortable bed and pillows, modern appliances. Cons: - In-room WiFi extremely slow for 2024, averaging 10Mbps, with no signal reaching the bedroom. - Impractical design: power points difficult to access near beds and table/work area, only a rain shower head (no handheld option), no toilet brush, shower gel and shampoo dispensers located outside the immediate shower area requiring you to step out to use them, very small TV with no HDMI access, windows that don’t seal properly allowing cold air in, loud air conditioning, and dim lighting in the main room. No shelf in the shower to put your toiletries. In-room safe is not pin-based, instead an outdated system requiring a credit card (or similar) swipe. This is highly unsafe in an age where skimming personal details off magnetic strips is common. - The designer toiletries, crockery, and chopping boards shown on the website are not provided in the room. Instead, you get generic, lower-quality items.

Thank you for the review, we appreciate the feedback. We are sorry you had some concerns with the suite, we will certainly follow up on the feedback provided it is very helpful.

The place to stay in Melbourne

Tripadvisor puanı 5.0/5

Col133 Couples - TripAdvisor onaylı yorum

As usual, loved our stay at Quay West. From the moment you walk in the door they are friendly , professional and curteous. Mitchell on reception , as always , made us very welcome. Hotel is situated right on Southbank and ideal for visits to Hamer Hall etc. Rooms are very spacious with balconies and well fitted out. Beds are laid and very comfortable with selection of pillows. Foxtel available on tv. Breakfast is very nice . Plenty of food with a good range. Really good value…especially if you are an Accor member.

Thanks Col, we appreciate the review, we are so pleased you enjoyed your stay. I will personally pass on your thanks to Mitchell with your appreciation.

Poor service

Tripadvisor puanı 2.0/5

Gabby2386 Couples - TripAdvisor onaylı yorum

I was disappointed with the service during my recent stay. Upon arrival, there was no service attendant to assist with our luggage, and most of the time, there was only one staff member at the front desk, which made check-in slower than expected. At the restaurant, JARRAH, the waiter seemed uninterested in serving us. For example, I ordered an egg, but he didn’t check the kitchen until I reminded him twice, resulting in a 20-minute wait. It seems this hotel is understaffed and filled with many unhappy employees. This is the 3rd time I'm staying here, but this time the experience was bad. Overall, the service did not meet my expectations.

Dear Gabby, thank you for the review, I am very concerned that you did not enjoy your stay with us. I would personally like to follow up in light of your comments regarding our team, as this is unacceptable, For me to follow up we urge you to contact the hotel so we can discuss the stay as required and we can personally apologise.

VERY PLEASING EXPERIENCE

Tripadvisor puanı 5.0/5

Josheta TripAdvisor onaylı yorum

This was awesome. We stayed on 12th floor and the view on the river and the lights of the city made for very lovely evening drinks on the balcony. Breakfast was amazing and the hotel was on the boardwalk where alot of restaurants were. The bed was comfortable and the facilities were top grade. Definitely recommend this place.

Josh, we are so please you enjoyed your stay with us and thank you for taking the time to post a review.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 10 görüş 6.3/10 Wifi
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  • 414 görüş 8.7/10 Kahvaltı
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  • 277 görüş 8.3/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Melbourne şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.