Mercure Melbourne Albert Park 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.8/5 1.845 görüş

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Açıklama

Otel ekstraları

  • Access to the Pullman Conference & Events Centre with 32 stunning function spaces

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Valet and secure underground car parking available

  • Close to St Kilda Beach, iconic Food Markets and Chapel Street for shopping and dining

  • A picturesque lakeside location, only 10 minutes from Melbourne CBD

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Otelin konumu

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Avustralya

GPS:-37.84978, 144.978662

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Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Mortimer's Bar

Make the moments count at Mortimer's Bar. A modern take on a gin bar with a nod to the glamour and service of old school hotels, Mortimer's is a welcoming lunch and dinner space designed for relaxing with a great drink in hand.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.8/5  1.845 görüş

TripAdvisor Derecesi  3.7/5  922 görüş

Great overnight family getaway in the city

Tripadvisor puanı 5.0/5

DockerMatt TripAdvisor onaylı yorum

Sensational place to stay. Staff and service levels elite! Comfortable beds, spacious room, buffet breakfast in the restaurant was sensational Left the car at the motel and caught the tram to the city. Tram stop a short walk away Highly recommended

Awful experience

Tripadvisor puanı 1.0/5

K S TripAdvisor onaylı yorum

We had a very unpleasant trip - the aircon in our room initially did not work, and then started pumping a horrible chemical smell into our room. It was very unpleasant and staff were unhelpful. We were eventually moved rooms at midnight. Overall, the service was very poor - the value for money is terrible, as there don't seem to be enough staff to look after the high volume of guests, and the internal systems are useless (it took almost 3 hours for anyone to respond to requests, we were consistently hung up on by the front desk, and amenities like the iron etc were broken and never replaced). Additionally, we attempted to book room service, but it was never delivered and I am still (almost two weeks later) chasing a refund. It is REALLY hard to find assistance, with calls and emails both unanswered.

Big Name - little service

Tripadvisor puanı 2.0/5

bernadettehare TripAdvisor onaylı yorum

Rooms not up to standard even though we were promised excellent service. When entering room it was not cleaned, rubbish still in bin, a shower cap was on the smoke detector assuming this was done by the previous occupier. Window not sealed therefore we could hear the traffic as if we were literally on the street . There is more and finally they made up by giving us 50 percent off the dinner meal and we are glad they did cause the meal was suitable for a 3 year old !! The portions were next to nothing ! I cannot explain how dissatisfied and disappointing this stay was !

Do not stay at this hotel

Tripadvisor puanı 1.0/5

LisaO2472 TripAdvisor onaylı yorum

Do not stay at this hotel under any circumstance. We booked a room in this hotel and we were given a room that would not be fit for 1 star Hotel. Lots of works happening in hotel and parts are like a building site. We requested the king room which we had booked. After about 10 mins receptionist said she had a queen room if we would like to see. It was 12 at night. We had no choice. No apology was given. We were given vouchers for brekafast and told that we would get breakfast on hotel. We ended up paying 50 dollars for breakfast. Pool was not supervised. Kids were in and out of steam room and jacuzzi.

Very average - service not great

Tripadvisor puanı 3.0/5

554nickt İş - TripAdvisor onaylı yorum

Stayed for business meetings and overall service was disappointing, not helpful, most things don’t work or seem to much trouble to sort out both from a room and also meeting perspective Room very basic and breakfast was average at best with most things running out, coffee machines broken and food quality fairly poor Also by a main road so when using meeting rooms noise is quite off putting and makes hearing people more difficult than it should be

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 582 görüş 8.4/10 Konum
  • 1.333 görüş 4.9/10 Oda
  • 1.109 görüş 7.2/10 Hizmet
  • 50 görüş 2.3/10 Wifi
  • 612 görüş 5.1/10 Konfor
  • 466 görüş 4.7/10 Hijyen
  • 324 görüş 3.9/10 Otel Ambiyansı
  • 275 görüş 7.7/10 Kahvaltı

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