Mercure Melbourne Albert Park

Mercure Melbourne Albert Park 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.8/5 152 görüş

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Açıklama

Otel ekstraları

  • Access to the Pullman Conference & Events Centre with 32 stunning function spaces

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Valet and secure underground car parking available

  • Close to St Kilda Beach, iconic Food Markets and Chapel Street for shopping and dining

  • A picturesque lakeside location, only 10 minutes from Melbourne CBD

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

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Otelin konumu

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Australia

  • Uçakla

    MELBOURNE INTL 28,9km / 17,96 mil mesafede - Servis aracı ödeme

  • Trenle

    PRAHRAN 2,4km / 1,49 mil mesafede

GPS:-37.84978, 144.978662

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Özetle
Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

WINDOWS RESTAURANT

With picturesque views over Albert Park Lake Windows Restaurant Melbourne offers a relaxed atmosphere and an extensive menu of modern Australian cuisine. Open daily for gourmet buffet breakfast and in the evening for a-la-carte dinner.

Konaklama olanaklarımız

Warm, inviting and tastefully appointed, each of the guest rooms and suites at Mercure Melbourne Albert Park offers the perfect place to relax. With a wide variety of room configurations available, this beautiful Melbourne hotel is the ideal base for any type of traveller - with Premium, Privilege and Family options on offer. Each room features a large work desk, a flat screen LCD with cable channels, Wi-Fi access, in-room safe, and a modern ensuite with Mercure branded bath products.

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Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  3.8/5  152 görüş

TripAdvisor Derecesi  3.5/5  891 görüş

weekend relief

Tripadvisor puanı 5.0/5

Filomena D TripAdvisor onaylı yorum

Great to FINALLY get away. We were greeted with a smile, the service, the drinks & bar food was just lovely, so good to relax with others doing the same after a long day to sit & just relax. Our room looked over Albert Park, just lovely. Now for the buffet breakfast...it was a busy morning for them but the there was prenty of food and choices. Thank you will definatley return.

Could be improved

Tripadvisor puanı 3.0/5

wombatdavy İş - TripAdvisor onaylı yorum

I tagged a stay plus free night on the beginning of a work trip. The booking worked well and it was arranged that I was able to stay in the same room for the whole stay. Check-in was smooth enough, however it was apparent that the bookings hadn't "quite" linked together, but all sorted out easily and the missing items bought up to my room promptly. Servicing of room was explained that not every day of stay BUT if I needed anything to call, understood that and very happy with it. Room however was missing coat hangers (only 3 in the room BUT the hooks for about 6 more) which as I was there for 4 days work I needed more. Again problem solved very quickly with more coat hangers delivered. The shower area had used shampoo bottles on the soap rack, just not cleaned completely. Then things got a little "funny" the first issue was on my third day of stay when I tried to book breakfast to my room, the system said I had no credit - although I had ordered room service the night before with no problems, I assumed that as I had tacked a extra night on, possibly the card hadn't carried forward to the rest of the booking.... I clarified at reception and they updated the system - but could explain how I had got room service the night before if no card loaded???? I thought OK fixed that's fine. Last day of stay I went to breakfast again, again got told no credit to charge to room, even though previous night I had ate and drank in the restaurant on had it applied to my room.... There seemed to be some sort of disconnect.... However that was not a big issue, just could be improved.

Thank you for your feedback wombatdavy, I am happy that you enjoyed the stay despite the "funny" occurrences. Hope to see you again for a smoother stay.

Opening weekend

Tripadvisor puanı 3.0/5

janel3467 TripAdvisor onaylı yorum

The lift to our tower wasn’t working so we had to use the service lift - staff were new so didn’t know the way. Finally got to our room! Luggage brought up by the concierge. Staff very helpful and friendly. Next morning no hot water and cold water was brown. We were upgraded to a room in the adjoining Pullman. Valet parking brilliant Beds super comfy Staff couldn’t do enough for you Would definitely stay again

Hi janel3467, thank you for your review. I am sorry that you experience so many issues during your stay, but am happy that the staff were helpful. Hopefully we can get you back again to redeem ourselves.

Excellence as usual

Tripadvisor puanı 5.0/5

johnrstoner TripAdvisor onaylı yorum

Our whole stay, from the time we booked to the time we walked out the door, was marked by the typical hallmarks of this hotel. All staff were friendly, professional, helpful, and positively fizzing with happiness and excitement to be welcoming guests back in after two years. We couldn't fault a thing, the buffet breakfast was fantastic (those tomatoes are perfect!), the bed comfy, everything spotlessly clean. This is why you are our favourite Melbourne hotel! Congratulations and thank you team!!

Wow.. thank you for the fabulous review John, we very much appreciate it! Hope we can get you back again soon for another stay.

New Year in Melbourne

Tripadvisor puanı 5.0/5

colbowrights TripAdvisor onaylı yorum

Our first trip in over 12 months. Have stayed at Mercure Albert Park previously and it was like coming home. Greeted by staff on arrival and understandable a genuine excitement in the air. Fully recommend the Mercure and look forward to our next opportunity to stay here. Wonderful service by Valet Parking team and food and service in the Atrium Lounge excellent. Too many great staff to remember all their names. 10/10.

Dear Colbowrights, We were delighted to welcome you back to Mercure Melbourne Albert Park for your recent stay and would like to thank you for taking the time to provide feedback. It is so great to hear that you had such a lovely stay here and we sincerely appreciate all of your kind comments. I have passed along your feedback to the entire team and we look forward to welcoming you back in the near future. Warm regards, Michael

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