Mantra on Jolimont Melbourne 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 1.337 görüş

Mantra on Jolimont Melbourne - Image 1
Mantra on Jolimont Melbourne - Image 2
Mantra on Jolimont Melbourne - Image 3
Mantra on Jolimont Melbourne - Image 4

Açıklama

Otel ekstraları

  • Offers a range of accommodation options perfect for business travellers, couples or families

  • Just a stroll from iconic venues such as the famous MCG, AAMI Park, Rod Laver & Hisense Arenas

  • Guests can enjoy services including 24-hour reception, car parking, and wireless internet

  • Work up a sweat in our onsite gymnasium, then cool off in our outdoor pool and spa

  • Just a quick 10-minute tram ride to Bridge Road shopping strip

Konaklama olanaklarımız

Bu otelde rezervasyon yaptırın
Oda 1

Studio

Studio King

  • 2 kişi maks.
  • 24 / 258 sq ft
  • Şilte 1 x King yataklar

Otelin konumu

Mantra on Jolimont Melbourne

133 Jolimont Road
3002 EAST MELBOURNE
Avustralya

GPS:-37.817965, 144.978271

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • %100 Sigara İçilmeyen Otel

BOUNDARY LINE AND BAR

Open from Wednesday to Sunday for breakfast, Boundary Line Bar & Kitchen is offering a daily buffet serving all your hot and cold favourites. Fresh fruits, cereals and pastries accompany our ample offering.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  1.337 görüş

TripAdvisor Derecesi  3.8/5  2.758 görüş

Mantra, or IBIS on Jolimont

Tripadvisor puanı 2.0/5

Jason K TripAdvisor onaylı yorum

Dear S6164JXjasonk, Thank you for taking the time to share your detailed feedback. I’m truly sorry to hear that your stay did not meet expectations and that several aspects left you feeling disappointed. Regarding the heating, we use a central water-based air conditioning system, which can occasionally become unresponsive when multiple rooms request extreme temperatures simultaneously. This requires a manual reset. After your report, our team attended to the issue, provided portable heaters, and rechecked the room the following day while you were still in-house. At that time, both the AC and heaters were functioning correctly. We also acknowledge your comments regarding the car park. While we do our best to inform guests of the space limitations in advance, we understand the layout can be challenging, and your feedback will help guide future improvements where possible. As for housekeeping, our daily service includes making the bed and emptying bins. Towels are replaced only if left on the floor or not hung up, in line with our environmental initiative. That said, the bathmat should have been refreshed, and I’ve followed this up with the team to ensure better attention to detail. I’m pleased to hear you found the team friendly, the bed comfortable, and the room quiet. However, I regret that these positives were overshadowed by other concerns. Please be assured your feedback has been shared with the relevant departments, and we remain committed to improving the areas within our control. Warm regards, Luna Nguyen

Disappointed

Tripadvisor puanı 1.0/5

Melissa P TripAdvisor onaylı yorum

Dear Melissapl7799BP, Thank you for taking the time to share your feedback. We’re glad to hear you found the location convenient, the beds comfortable, and the room very clean. We’re sorry to learn that other aspects of your stay fell short of expectations. Your comments regarding the furnishings, kitchen condition, service wait times, and entertainment options have been noted and will be reviewed with the team as we continue to improve. We appreciate your honesty and will use your feedback to help guide future service and facility enhancements. Regards, Luna Nguyen General Manager

It was a no thrills kinda experience

Tripadvisor puanı 3.0/5

TheoK244 İş - TripAdvisor onaylı yorum

Dear TheoK244, Thank you for sharing your experience. We're glad to hear that the hotel provided the comfort and quiet you needed during your conference, and that our team made a pleasant impression. While we’re a more straightforward offering, we always aim to deliver a welcoming and dependable stay. We also appreciate your comments around the overall feel of the property and will keep them in mind as we look for ways to improve. We hope to welcome you back again in the future. Regards, Luna Nguyen General Manager

Need to look at their level of service

Tripadvisor puanı 3.0/5

BrentTK TripAdvisor onaylı yorum

Dear BrentTK, Thank you once again for taking the time to share your feedback. We're pleased to hear you found the hotel clean, well maintained, and appreciated the spaciousness of your room. Regarding housekeeping, your reservation was made under a rate plan that includes weekly service only. However, I do apologise if this was not clearly communicated upon your arrival. We’re currently reinforcing this with our team to ensure all guests are well informed at check-in. In relation to breakfast, I’m sorry to hear it did not quite meet your expectations. While we’re glad the offering was plentiful, your comments regarding the quality have been noted and will be shared with our team as we continue to enhance the overall experience. For future reference, our restaurant’s opening days and hours are included in the pre-arrival message and also available online, but we understand how important clear communication is and appreciate your feedback. Thank you again for sharing your thoughts. We hope to have the pleasure of welcoming you back in the future. Warm regards, Luna Nguyen General Manager

Thank you for some lovely memories!

Tripadvisor puanı 5.0/5

PRIYA A TripAdvisor onaylı yorum

Dear Tellpriya, Thank you for taking the time to share such a thoughtful and balanced review. We're so glad to hear you enjoyed your time in Melbourne and that our hotel played a part in creating some lovely memories. We appreciate your feedback regarding service, room details, and housekeeping. Your comments have been noted and shared with the team for review, as we’re always looking for ways to improve. We're pleased you found the room clean and well furnished overall, and that you appreciated the sustainability initiative with the housekeeping opt-out. Thank you again for staying with us—we hope to have the chance to welcome you back for an even better experience in the future. Regards, Luna Nguyen

ile iş birliği içinde TripAdvisor

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