The Johnson Brisbane - Art Series 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,197 件のレビュー

The Johnson Brisbane - Art Series - Image 1
The Johnson Brisbane - Art Series - Image 2
The Johnson Brisbane - Art Series - Image 3
The Johnson Brisbane - Art Series - Image 4
477 Boundary Street, 4000 SPRING HILL, Australia

説明

ホテルのその他の情報

  • Contemporary open-plan suites and penthouses

  • Outdoor 50-metre pool, extensive gymnasium

  • Modern conference and event spaces

  • Walls adorned with the art by Michael Johnson

  • Walking distance to shopping and restaurant areas

当ホテルの客室

ペントハウス

Michael Johnson Penthouse

  • 6 人/最大
  • 300 m² / 3229 sq ft
  • 寝具 3 x キングサイズベッド
  • ビュー: 街側 また パークビュー
  • ほとんどの宿泊施設: バルコニー

ホテル所在地

The Johnson Brisbane - Art Series

477 Boundary Street
4000 SPRING HILL
Australia

GPS:-27.460345, 153.022981

電話番号
ファックス +61 7 3085 7221

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙

プール

Outdoor 50m Pool with Sundeck designed by Olympic Swimmer Michael Klim

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,197 件のレビュー

トリップアドバイザーの評価  4.5/5  1,083 件のレビュー

2024エクセレンス認証

Great Bed - service needs some sparkle!

トリップアドバイザーの評価 3.0/5

Darryl P トリップアドバイザー認証口コミ

Its a good product but the service team need help in being proactive. EG Got given a drink voucher on check in (nice) but then finding out there is no f+B outlet - so where are you supposed to utilise your voucher (Only by asking alter did I find out you can get the receptionist to give you a drink !). On check out, tried to get the lift to the carpark, in full view of the receptionist, only after I cam back to the desk did they suggest they would have to scan me into the lift?! On check in I alerted the reception that I had a car parked but didn't know the rego as it was a hire car. She said as long as it was in the parks marked Hotel it would be ok. Next morning found a note on my windscreen that I needed to register the car with reception. All just niggly things that make a visit annoying and could be fixed with the proactive attitude of the team. Beds are great Shower is great!

Dear Darryl, We very much appreciate your comments regarding your stay at the The Johnson Brisbane - Art Series. It's feedback like this that is so very important to us, because being a front office member means clear communication. You've raised some great points so we will make sure to take this feedback to give to the team when delivering information. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Keely - Duty Manager

they charged my credit card $30 for parking i refused to pay for.

トリップアドバイザーの評価 1.0/5

megotnoise トリップアドバイザー認証口コミ

ok hotel, bed was ok, room was good, however you charged me for parking when i refused to pay it on the day, you send me an invoice with it charged then removed, now this morning its charged so i called and all he said was he will talk to the manager, i told them it was an unauthorised payment and it needs to be refunded immediately. I am not impressed and because of this I will never stay here again.

Dear Megotnoise, I'm truly sorry to hear about the issues you've encountered with the parking charge and the inconvenience it has caused. Your feedback is important, and I want to assure you that we take such matters seriously. I understand how frustrating this situation must be, and I apologize for the oversight. I will ensure that the issue is addressed promptly and that you receive the refund as soon as possible. I will personally follow up the refund and that the matter has been resolved to your satisfaction. We appreciate your feedback and are committed to improving our services based on your experience. If you have any further concerns or require immediate assistance, please feel free to contact me directly. Thank you for bringing this to our attention, and I hope we can regain your trust. Sincerely, Anh- Duty Manager

Good

トリップアドバイザーの評価 4.0/5

Duy M ファミリー - トリップアドバイザー認証口コミ

I had a great stay at The Johnson Brisbane - Art Series and would rate it 4 stars. The hotel offers a unique and stylish art-inspired ambiance, with spacious rooms equipped with modern amenities. The outdoor pool and gym are fantastic additions, providing a relaxing space after a busy day exploring the city. The staff were friendly and professional, always ready to assist. The location is also convenient, close to major attractions and the city center. However, one minor issue was the hotel's card system. The elevator card, room key card, and power switch card all look very similar, which caused some inconvenience during my stay. I hope the hotel can improve this to enhance the guest experience. Overall, The Johnson Brisbane is a fantastic choice for those looking for a blend of art and comfort in Brisbane, and I would consider staying here again.

Hi Duy, Thank you for taking the time to share your feedback about your stay at The Johnson Brisbane - Art Series. We're delighted to hear that you enjoyed the unique art-inspired ambiance, spacious rooms, and the amenities like the outdoor pool and gym. It’s also great to know that our staff made a positive impression. We appreciate your feedback regarding the card system. We understand how confusing it can be when cards look similar, and we will take your suggestion into consideration as we continuously strive to enhance the guest experience. Thank you again for your kind words and valuable insights. We look forward to welcoming you back in the future! Best regards, Jerome - Duty Manager The Johnson Hotel

Great hotel!

トリップアドバイザーの評価 5.0/5

Joyce V トリップアドバイザー認証口コミ

We had a great stay at The Johnson. Beautiful room, friendly staf, nice pool, great location,… Couple of nice restaurants down the street and a free bus to the city right across the road. Great hotel to explore Brisbane wich is a fantastic city!

Dear Sunshine20220407472, We very much appreciate your comments regarding your stay at The Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh- Duty Manager

Poor

トリップアドバイザーの評価 2.0/5

Phil W トリップアドバイザー認証口コミ

Told me porkies re a late checkout, ended up trying to waste time before my departure for the airport, why tell your punters that it's possible to get a late checkout if they have no intentions as to giving you that option, hotels full today when it was not!

Hi philwN4083MK, I'm sorry to hear about your experience. It’s frustrating when expectations aren't met, especially when it impacts your travel plans. It sounds like there was a mix-up or miscommunication regarding the late checkout option. We strive to provide accurate information and accommodate our guests as best as we can. I’ll make sure your feedback is shared with the team to prevent similar issues in the future. If there's anything we can do to make it right or if you have any further concerns, please let us know. Kind Regards, Jerome - Duty Manager The Johnson Hotel

との提携 TripAdvisor

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