FV Brisbane by Peppers 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.7/5 1,202 件のレビュー

FV Brisbane by Peppers - Image 1
FV Brisbane by Peppers - Image 2
FV Brisbane by Peppers - Image 3
FV Brisbane by Peppers - Image 4
191 Brunswick Street, 4006 FORTITUDE VALLEY, Australia

説明

ホテルのその他の情報

  • Enjoy uninterrupted views of Brisbane River and CBD while having a drink by the pool

  • Level up your movie nights with our onsite, luxe cinema; available for use during your stay

  • Outdoor garden, entertainment and BBQ areas are at your hand when you stay with us

  • When you stay with us, you are close to upmarket shopping, dining and entertainment areas

  • For your convenience, we offer onsite parking and a 24 hour reception desk

当ホテルの客室

スイート

The Fortitude Suite

  • 3 人/最大
  • 寝具 1 x キングサイズベッド

ホテル所在地

FV Brisbane by Peppers

191 Brunswick Street
4006 FORTITUDE VALLEY
Australia

GPS:-27.456174, 153.031901

電話番号
ファックス +61 7 3118 9198

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • フィットネスセンター
  • Wifi
  • エアコン
  • 全館禁煙
建物付近
  • 駐車場

プール

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.7/5  1,202 件のレビュー

トリップアドバイザーの評価  3.5/5  593 件のレビュー

Not great place to stay

トリップアドバイザーの評価 2.0/5

Christina B トリップアドバイザー認証口コミ

Didn’t sleep a wink there was so much light in the bedroom it was like day all night! The room was also pretty basic with a bathroom that you need to navigate around furniture in the night to get to. Considering this was a delux room, this was pretty disappointing

Dear Christina, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. Thank you for your feedback, and I’m truly sorry that your stay wasn’t as comfortable as expected. It’s disappointing to hear that the room layout and lighting impacted your sleep and ease of moving around at night. Our goal at FV by Peppers is to offer a relaxing, high-quality experience, especially in our deluxe rooms, so it’s concerning that your room didn’t meet these expectations. We’ll be reviewing both the lighting and layout to better understand how we can improve. If you decide to stay with us again, please reach out, and we’d be more than happy to assist with a room that better suits your preferences. Thank you again for bringing this to our attention. Sincerely, Guest Service Agent

Don’t stay here

トリップアドバイザーの評価 1.0/5

Dolly K トリップアドバイザー認証口コミ

The hotel had a faulty hairdryer in the room and I had no idea. I used the hairdryer not knowing that there was two live wires bare. I ended up getting electrocuted and had a current throughout my body. Luckily I quickly realised and let go of the hairdryer. My wrist was burnt. I then went to check out and I mentioned it at the front desk. There was little response but that the manager would call me back. I received a call from the manager (Deepika) who confirmed that she saw the faulty hairdryer and asked if I was ok. I told her the situation and she said that she will file an incident report and the most she could do is give a refund for $70. Is my life only worth that much? I almost died if there was water or if I held on to it much longer. I’m so disheartened by the reaction of this hotel and no one has called me back to apologise. Really ? I can’t believe this lack of hospitality in the hospitality industry!

Parents/family of the groom, Wedding stay.

トリップアドバイザーの評価 4.0/5

Charmaine B トリップアドバイザー認証口コミ

Good sized rooms for a family. Good location for a Fortitude Valley wedding... 2mins walk to woolworths, train & food outlets. 8mins walk to cloudland/The warehouse wedding venue. Two choice's of pools, Heated pool on floor 6 & beautiful out door pool on top floor.

Dear Guest, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. Thank you for sharing your positive experience! We’re thrilled to hear that you enjoyed the spacious rooms and found the location convenient, especially for a wedding in Fortitude Valley. It sounds like you made the most of our nearby amenities and pools as well—the heated pool on level 6 and the rooftop pool are definitely guest favourites! We hope to welcome you and your family back to FV by Peppers for another enjoyable stay. Sincerely, Guest Service Agent

Apartments not luxury hotel

トリップアドバイザーの評価 1.0/5

therese m Couples - トリップアドバイザー認証口コミ

No what we expected - this is an apartment not a luxury hotel. Room was 2 buildings and 2 lift trips away from reception. No pool towels provided. Pool on roof of a different building - shared with residents having large birthday parties in the pool area: This is not an Accor standard hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. Thank you for your feedback, and I’m sorry to hear that your stay didn’t meet your expectations. At FV by Peppers, we aim to deliver a high standard of comfort and service, and it’s disappointing that elements of your experience fell short. We understand the importance of convenient access, and I apologize for any inconvenience caused by the building layout and pool accessibility. Your comments about pool towels and the pool environment are also noted. We will look into these aspects to ensure a more seamless experience for our guests. Thank you again for sharing your thoughts, as it helps us work toward a better experience for all. Sincerely, Guest Service Agent

Ok but could be refined

トリップアドバイザーの評価 3.0/5

redpantz トリップアドバイザー認証口コミ

New building and great view at night but for $500/night slightly surprised not to have room cleaned daily (was probably in the fine print). Space is quite tight and balcony is not really a balcony (more of a glass room with some smallish opening windows). Sofas were a bit stained and dishwasher didn’t really clean so we ended up doing a lot of handwashing but with no running hot water in the kitchen. Staff all friendly and helpful when asked. Confusing entrances, a number of guests seemed lost finding the correct building, lift, reception, pool etc. Overall ok but could be refined a bit for families.

Dear Guest, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers Thank you for sharing your experience with us. I’m glad to hear you enjoyed the night views and that our staff were helpful during your stay. However, I’m sorry to hear that some aspects fell short of your expectations. We appreciate your feedback regarding housekeeping, the room setup, and amenities like the dishwasher and hot water, as these are certainly areas we want to ensure meet our standards. The building layout can be a bit complex, and I understand how that might have felt confusing, especially when travelling with family. We’ll take your comments on board as we continue refining our guest experience. Thank you once again for your valuable feedback, and we hope to welcome you back to FV by Peppers in the future for a smoother stay. Sincerely, Guest Service Agent

との提携 TripAdvisor

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周辺の他の施設

Fortitude Valleyのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。