Sofitel Brisbane Central 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 8,128 件のレビュー

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249 Turbot Street, 4000 BRISBANE, オーストラリア

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  • 当ホテルは、セントラル駅の上にあり、ブリスベン空港に直接アクセスできます。

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  • ブリスベン最大の総合カンファレンス会場。

  • 豪華なフランス風のインテリアと装飾

  • 屋外プール、ジム、デイスパ

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ホテル所在地

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
オーストラリア

GPS:-27.465352, 153.026299

電話番号
ファックス +61 7 3832 4741

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Bistro Suzette

シュゼットでは、朝食、ランチ、ディナーに地元産の厳選された食材を使用しております。リラックス、ラグジュアリー体験、お祝い事に最適な空間です。サービスへの情熱とともに、お客様に忘れられないひとときをご提供いたします。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  8,128 件のレビュー

トリップアドバイザーの評価  4.2/5  5,143 件のレビュー

You get what you expect at Sofitel

トリップアドバイザーの評価 5.0/5

Jay-Jay F トリップアドバイザー認証口コミ

I love Sofitel. This hotel is beautiful, and it's in an excellent location. 30 floors, overlooking ANZAC Square and right in the middle of the shopping precinct. So many cars and restaurants nearby too, and not far from South Bank. I only stayed one night, so I booked a King room. It had a soft bed, mini bar, and a bath. My room overlooked Anzac Square too. And I could see the pool and spa pool from my room. The service at the hotel was as good as it always is at Sofitel. I did not eat in the restaurant, but when I walked past, everyone seemed to be really enjoying themselves, and the food looked good. They have Valet parking for $60 a night.Lucky I just ubered from the airport! (Which is only about 20 minutes drive away)

Shabby and Sad!!

トリップアドバイザーの評価 1.0/5

juliebI1052NC Couples - トリップアドバイザー認証口コミ

We stayed here post COVID and it was old and dirty and vowed never to stay there again. Given I am an Accor member I decided that after 4-5 years things must have improved. How wrong I was!! Rooms on the high floor (28+) are old, shabby, the aircon isn’t effective and generally you feel they are limping this sad product for as long as they can. Sofitel is meant to be a prestige brand and yet this is not being represented by the Brisbane Sofitel - shut it down and refurbish it!

Bonjour, Thank you for taking the time to share your feedback. I’m truly sorry to read of your disappointment and that your return stay did not meet the expectations you associate with the Sofitel brand. Your comments regarding the condition of the rooms and overall presentation are extremely concerning and have been shared with our senior leadership and relevant operational teams for review. We sincerely regret that we did not deliver the level of experience you expected, particularly as a valued Accor member. If you would be open to discussing your experience further, please feel free to email me and I would be happy to arrange a suitable time to call. Rhianne Campbell Luxury and Guest Experience Manager rhianne.campbell@sofitel.com

お客さまの声 4.5/5

Kazuki N. ファミリー - 確認済みレビュー すべて

中央駅直結でクイーンストリートモールにも近く、立地は最高。ネスプレッソ、シャンプーコンディショナーボディーソープ、室内金庫もあり、歯ブラシや髭剃りなどアメニティも充実。

こんにちは、 Sofitel Brisbane Centralにご宿泊いただき、誠にありがとうございます。ロケーション、施設、アメニティに関するご意見をいただき、大変嬉しく思っております。次回のご来訪を心よりお待ちしております。 敬具、 Lianne Campbell ラグジュアリーおよびゲストエクスペリエンスマネージャー Sofitel Brisbane Central

One of the best hotels we have ever stayed in

トリップアドバイザーの評価 5.0/5

suez531 トリップアドバイザー認証口コミ

Thank you for making our first stay in Brisbane a fantastic one. From the moment we stepped in to your wonderful reception area we felt welcome, looked after, respected and at home. I cannot rate this hotel highly enough. The reception staff are amazing and so helpful. Breakfast is probably the best breakfast ever - the service, choice and quality of food and drinks is fabulous. The bar and bar staff were great - fun to talk to and offered amazing hospitality to a couple of Brits spending their first Christmas and New Year in Australia. There is a lovely pool area on the 3rd floor. The hotel location is also great with easy access to the train station below the hotel which is so convenient for visiting surrounding areas but also getting back to the airport, just brilliant. We really can't wait to return. Thank you Sofitel.

Bonjour, Please accept my sincere apologies for the delay in my response, and thank you so much for your beautiful feedback. We’re absolutely delighted to hear that your first stay in Brisbane was such a fantastic one and that you felt welcomed, looked after, and at home from the moment you arrived. It’s wonderful to know you enjoyed our team and our convenient location with direct access to the train station and airport. Your kind words truly mean a great deal to our team, and we sincerely appreciate your recommendation. We can’t wait to welcome you back again in the future. Rhianne Campbell Luxury and Guest Experience Manager

Can’t fault it.

トリップアドバイザーの評価 5.0/5

catherinekM9612JC トリップアドバイザー認証口コミ

Literally above Brisbane Central Station with escalators direct into the hotel lobby. (No noise though). Room on 26th floor was spotless. Bed so comfortable. Rooms could do with an update but it was so clean that this didn’t matter. Food was amazing, probably the best steak I have ever and helpful .had. Breakfast had everything you could want. Cocktails and canapés pre dinner was a really lovely experience. All the staff were friendly and helpful, special mention to Rhianne.

Bonjour, Thank you so much for your wonderful feedback. We’re delighted to hear you enjoyed our direct access to Brisbane Central Station and the comfort of the bed. It’s also fantastic to know you loved the food=and canapés experience. We appreciate your comments regarding the rooms and have shared this feedback with the relevant teams. Thank you as well for your kind words about our friendly and helpful staff — and for the special mention, it truly means a great deal. We look forward to welcoming you back again soon. Rhianne Campbell Luxury and Guest Experience Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,687 件のレビュー 9.5/10 ロケーション
  • 3,095 件のレビュー 6.6/10 客室
  • 3,885 件のレビュー 8.8/10 サービス
  • 35 件のレビュー 6.3/10 インターネット
  • 1,193 件のレビュー 7.2/10 料理
  • 1,061 件のレビュー 6.4/10 雰囲気
  • 844 件のレビュー 8.4/10 朝食
  • 794 件のレビュー 5.6/10 清潔さ

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