ソフィテルブリスベンセントラル 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 8,176 件のレビュー

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説明

ホテルのその他の情報

  • 当ホテルは、セントラル駅の上にあり、ブリスベン空港に直接アクセスできます。

  • 受賞歴を誇るレストラン3か所とコーヒー / カクテルラウンジを擁しています。多彩なメニューをお楽しみいただけます。

  • 1,100名様まで対応可能な、ブリスベン最大の総合コンファレンス / イベント会場をご利用いただけます。

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

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ホテル所在地

ソフィテルブリスベンセントラル

249 Turbot Street, オーストラリア
4000 ブリスベン
オーストラリア

GPS:-27.465352, 153.026299

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  8,176 件のレビュー

トリップアドバイザーの評価  4.0/5  5,083 件のレビュー

2024エクセレンス認証

This Is How A Sofitel Should Be.

トリップアドバイザーの評価 4.0/5

HoneyandPaul Couples - トリップアドバイザー認証口コミ

Sofitel has always been one of my favourites, (Sofitel Fiji), but this Sofitel is exemplary from Check-in to Check-Out. The Club Millesime is one of the best, thanks to the attentive staff. The room is as you would expect in a five star property. Highly recommended especially thanks to Natasha Guest Service Ambassador, a Filipino who appreciated my attempt at her native Tagalog. She really represents how good this Sofitel is.

Excellent stay as usual

トリップアドバイザーの評価 5.0/5

AnnetteR292 ファミリー - トリップアドバイザー認証口コミ

Check in was professional and room excellent. Staff in Club Lounge were fantastic. I love my stays at this hotel to catch up with my family.

High End Luxury and Comfort

トリップアドバイザーの評価 4.0/5

Vicki S トリップアドバイザー認証口コミ

Spent the night here when visiting my sister in hospital. Probably a bit OTT for me, but I wanted to spoil myself. The room was very spacious and comfortable. I ordered room service which arrived promptly and food was excellent. Service was also very good. The room was exhibiting signs of tiredness, but the bed was comfortable, pillows soft, and shower hot. I chose valet parking, and my car was waiting for me when I checked out early the following morning. I felt pampered and a bit spoilt. If the opportunity presented itself, I'd stay again.

Wonderful Experience

トリップアドバイザーの評価 5.0/5

Z151YHkevinf Couples - トリップアドバイザー認証口コミ

My wife and I celebrated our wedding anniversary at Sofitel Brisbane and it was a great time due to the generosity of the Hotel and the attitude and service of the staff. We have stayed there previously on a few occasions and always found it to be an outstanding venue from many different respects.

A good choice of hotel with many advantages. A few tweaks needed in Club Millésime.

トリップアドバイザーの評価 4.0/5

stavanger85 トリップアドバイザー認証口コミ

I like this hotel and expect to return again as I have already done so many times. The staff in all roles are great and always look after me. Writing this review as someone who stays in a lot of Accor properties across the globe through extensive business travels, it is always good to know that with Brisbane Central Sofitel my Diamond Accor Limitless status does mean something real - there is almost always a room upgrade and the welcome amenity is fitting for top tier status - more than just a basic generic amenity as is the case in too many other hotels. The Club Millésime lounge is good and I enjoy this pleasant space, however it needs a few tweaks to match the general standard of such hotel lounges. My constructive feedback is that compared to what is on offer in other Club/Executive lounges in similar top end hotels around Australia and worldwide, it is somewhat miserly for a premium hotel lounge to only provide one serving of two small canapes per guest per evening. At the very least a second serve should be offered or able to be requested. In other such lounges, there is either a hot buffet selection or the individual plates are able to be requested without limits. That is the general standard for these types of lounges elsewhere and in this respect Brisbane Central Sofitel has missed the mark. Previously, I would at times pay the extra to have friends join me in the evening at the Club, however the last time we did so, attempting to order a second or third spirit, which my friends like, was almost impossible due to the slow service and inattention to monitor this from staff. This, coupled with the limit on hot food, rules it out as a being worth it to bring guests with you. I hope management can consider this advice and review lounge operations, especially about the hot food, as this type of offering means more than you realise to guests, especially business travellers who will be regular hotel guests and bring their return business to the hotel. Overall, I recommend this hotel for a wide range of reasons spanning location, service, room quality, food quality and recognition of Accor status ... but please be even a little more forthcoming with hot food in the Club.

Bonjour, Thank you for your thoughtful and detailed review of Sofitel Brisbane Central. We are delighted to hear that our service, location, and the recognition of your Diamond status have made your stays with us enjoyable and rewarding. It’s always a pleasure to welcome back a loyal guest like yourself, and we’re grateful for your continued support and valuable feedback. We truly appreciate your kind words regarding our staff and your satisfaction with the welcome amenities and room upgrades. Recognition of our guests’ loyalty is a cornerstone of our service philosophy, and we are thrilled to know this has resonated with you. Your feedback about Club Millésime is invaluable, and we take it on board with the utmost sincerity. While we are glad you enjoy the ambiance and exclusivity of the lounge, we understand your constructive points about the evening canapés and beverage service. We will review the offerings and service flow to ensure that our guests’ expectations are met. Enhancing the hot food selection and monitoring service attentiveness will be a priority for us moving forward. We are committed to continuous improvement and hope that your next experience at Club Millésime will reflect these efforts. Thank you again for recommending us and for sharing your insights. We look forward to welcoming you back for another enjoyable stay soon. Warm regards, Thomas Annand Luxury & Guest Experience Manager Sofitel Brisbane Central

との提携 TripAdvisor

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