マントラ オン クイーン - ブリスベン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.6/5 396 件のレビュー

マントラ オン クイーン - ブリスベン - Image 1
マントラ オン クイーン - ブリスベン - Image 2
マントラ オン クイーン - ブリスベン - Image 3
マントラ オン クイーン - ブリスベン - Image 4
570 Queen Street, 4000 ブリスベン, オーストラリア

説明

ホテルのその他の情報

  • 市の中心部、フォーティテュードバレーそばに位置

  • モダンな客室とアパートメントルームから選択

  • 当ホテルの施設には、Wi-Fi、屋内駐車場、プール、スパ、ジムなどがあります

  • Host your next function with us, in our extensive conferencing and event facilities

  • ショッピング施設やレストランが集まるエリアが徒歩圏内

当ホテルの客室

客室

客室

  • 2 人/最大
  • 21 m² / 226 sq ft
  • 寝具 1 x 連結可能ベッド

ホテル所在地

マントラ オン クイーン - ブリスベン

570 Queen Street
4000 ブリスベン
オーストラリア

GPS:-27.462176, 153.030816

電話番号
ファックス +61 7 3236 9637

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙

プール

There is no lifeguard on duty and parents/guardians are responsible for the safety of children and themselves. An adult must accompany any child under the age of 15 years.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.6/5  396 件のレビュー

トリップアドバイザーの評価  3.6/5  1,450 件のレビュー

Value for Money

トリップアドバイザーの評価 5.0/5

Menzies13 トリップアドバイザー認証口コミ

Centrally located, close to shopping malls and restaurants at Riverside and Howard’s Wharf. There is easy access to the River Loop Walkway and the ferry wharves which at 50c per trip is a great way to get around Brisbane. The apartments are spacious and very clean and if staying for few days there is a small kitchen equipped with utensils, microwave, toaster and kettle - plenty of coffee and teas. Also behind the hotel is Springhill Market Place which has a pharmacy, liquor store and supermarket. If you have been travelling for a while there is a bonus of a washing machine. The bedroom again is spacious and the bed very comfortable and you have a choice of pillows. The balcony has great views of Storey Bridge and Brisbane River where one can enjoy a nice cold drink and watch the activity on the river. The 5th floor has a sun area and a swimming pool which is small but very welcoming after hot day sightseeing. Also there is a sauna and spa and again a small gym which is well maintained (on holiday so not used). It is a ten minute walk to the famous Felons Brewery under the Storey Bridge. Staff are very friendly and helpful and as an Accor Member we were greeted with a bottle of wine and beers in our room. Perfect place to stay if visiting Brisbane short or long term.

Dear Menzies13, Thank you for taking the time to share your feedback regarding your recent stay at Mantra on Queen. We are delighted to hear that you found our location to be convenient, with easy access to various attractions and amenities. It is great to know that you appreciated the spaciousness and cleanliness of your apartment, as well as the comfort of the bed and the views from the balcony. We are also pleased that our facilities, including the swimming pool, sauna, and gym, met your expectations, and that our staff provided you with a warm welcome. Your mention of the complimentary bottle of wine and beers as an Accor Member reflects our commitment to acknowledging our valued guests. We appreciate your positive remarks and look forward to welcoming you back on your next visit to Brisbane. Guest Services | Mantra on Queen 570 Queen Street Brisbane City, QLD 4000 Australia P: +61 7 3234 8888 | queen.res@mantra.com.au | mantra.accor.com

Really poor customer service from Accor's Mantra on Queen in Brisbane -- beware when making bookings here

トリップアドバイザーの評価 1.0/5

Joanne H トリップアドバイザー認証口コミ

Travellers beware! I booked accommodation at this Mantra in April, paid with Accor points (Gold Member) but needed to cancel the booking due to change of travel plans. I cancelled the 2 night stay in very good time, but then found that notwithstanding that I'd been assured that I'd be refunded to my Accor account -- i.e. the points I'd used to make the booking -- nothing happened. A whole 6 months later, and notwithstanding numerous emails following up and requesting assistance. How does this work ... is this a global hotel chain or what? It seems they have lots of issues with systems and communications in their various establishments -- and they certainly seem not to be able to uphold their own cancellation policy. How odd is that. On this basis, I'm not at all keen any longer to trust funds/points programme at Accor.

Room booked and paid for - on arrival told there was not a room available.

トリップアドバイザーの評価 1.0/5

Jann J トリップアドバイザー認証口コミ

On July 26th we arrived in Brisbane on an International flight. We booked and paid for accommodation for that night, to check on on the 27th. However, on arrival to the hotel, we found it locked up. and the desk unattended. We found a afterhours number and called saying we had booked and paid for a room only to be told on the phone there were no rooms available for us and that we would need to find other accommodation. Not very convenient at 11pm. Since then, I have been in touch with the hotel by phone and email requesting a refund. To date there has been no response. I could not recommend this accommodation because of our very unsatisfactory experience. We are still waiting for our refund.

Terrible Management

トリップアドバイザーの評価 1.0/5

Mark M トリップアドバイザー認証口コミ

As a diamond member of Accor, please avoid this hotel. They reported my details to the police for something that had NOTHING to do with me and when I contacted them for explanation they have ignored me now for almost a month. Absolutely disgusting and I hope this hotel closes down.

Well recommended

トリップアドバイザーの評価 5.0/5

Kathie R トリップアドバイザー認証口コミ

What a spot no need to even use the car everything is in walking distance even a supermarket over the road. there is a bus stop close by, the river with all the best restaurants & cafes. Extremely clean & much larger than I expected with a full kitchen - I will be back

We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services | Mantra on Queen 570 Queen Street Brisbane City, QLD 4000 Australia P: +61 7 3234 8888 | queen.res@mantra.com.au | mantra.accor.com

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 202 件のレビュー 6.4/10 ロケーション
  • 349 件のレビュー 5.9/10 客室
  • 234 件のレビュー 7.5/10 サービス
  • 9 件のレビュー 1.6/10 インターネット
  • 157 件のレビュー 4.7/10 清潔さ
  • 129 件のレビュー 5.6/10 快適さ
  • 67 件のレビュー 3.4/10 雰囲気
  • 42 件のレビュー 3.4/10 料理

Powered by Trustyou

周辺の他の施設

ブリスベンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。